The staff was incredibly unprofessional and disorganized. They messed up my appointment time twice…read moreand did not write down my new appointment time. When I arrived, they sent me away without taking responsibility for their disorganization and without any accommodation. This is the SECOND time this has happened to me. I will definitely not be coming to this business anymore, and I will not be recommending this place at all.

I specifically told the groomer several times not to give my border collie a hair cut ; I only…read morewanted a trim. I explained this to her 3 times. She butchered by dogs fur and I told her I wanted my money back. She then sent me a very vulgar unprofessional text message; cursing me and using the f word. She then wrote me a text calling me psycho because I told her I wanted my money back. I would not recommend this establishment. If you expect any decency or professionalism from this place you will be disappointed. Buyer beware and hope you like the way they cut your dogs hair or you are screwed. I am taking them to court for my money back.

Emily the beautician-because she is-just wonderful with my two little dogs. Neville wanted to hang…read morewith Emily but he really had to go home. The dogs go into the van happily and their beautiful haircuts are the best. They are new little dogs after Emily grooms them. Always friendly and prompt service. Thank you Emily

I can't recommend Zoomin Groomin Nanuet enough, especially Adam! My dog Bailey gets very nervous…read moreabout nail trimming, and Adam took so much time and care to make her feel calm and safe. He's incredibly gentle and patient, and her nails have never looked better. She smells amazing -- the shampoo scent literally lasts for months -- and she always comes out with the cutest themed bandanna (this time a Halloween one!). I've tried other grooming places before, and none of them compare. Zoomin Groomin makes everything so easy by coming right to your house, and their prices and service are unbeatable. Adam is the best -- I almost don't want to recommend him so his schedule doesn't fill up too fast!

I do not know where to start. I will make this simple. Paw pals is the best. Brittany and Her Team…read moreare amazing. We started with them many years ago when they were Garnerville walking our dogs. They moved to Nanuet and made an amazing Home for themselves. We did a paint and Sip with our pup playing right next to us. The food was great, the drinks were cold and the staff went above and beyond. We will be going to so many more events. Even if you don't have a dog, visit them for some great lunch, Great drinks, and and a great atmosphere.

This review is long overdue !…read more We used Paw Pals walking service for a long while for our two dogs, Reggiano and Mozzarella. Our schedules changed so we no longer need their service. The walkers that came to us were wonderful. They respected our home, rules, and always treated our dogs like they were their own. Aylin was normally assigned to our pups. She would always send us great photos and updates from her 30 minute walks/ playdates with the dogs. She took the time to figure out what worked best for our two. The dogs, or The Cheesies as she called them, were always thrilled to see her. Our dog, Reggie, also went to daycare at their facility for a few weeks, but because of his dog reactivity/ easy overstimulation, we decided that utilizing their walking service would be better for him. I loved that they picked him up from home for us. Their services really helped us out and made us not have to worry about how we would get him to and from the facility. Reggie also received a bath/ blowout at their facility and he came back smelling great.

Stay away. They provided a confirmation for an appointment for our 2 puppies 4 days before they…read morewere supposed to come. When they didn't show up in their 30min grace period I reached out and was told there was a mistake. They offered me 1 make up day that was not convenient for us. Very unprofessional. Stay away.

We've got a 9 month old pup who was overdue for some grooming. His hair was matting and he would…read morenot let me groom him for more than a minute at a time. He's a bit of a cry baby. Stephanie came with her van, and groomed both my Mother-in-law's dog and then our overly dramatic pup. Both dogs came out great. Due to the matting, she couldn't do the groom-standard cut (not a big deal to me) but he wound up looking great anyway. She called us half way through to make sure we were ok with his howling and even called us again that night to make sure he was ok, which was very nice. We will be using her again.

Awful experience Review below…read more I recently returned to this store after a fish I had purchased there a few months ago passed away, and unfortunately I had a very upsetting experience. I was the only customer in the store, store doors were wide open with the undeniable overwhelming smell of pot. Both employees repeatedly walked away from me while I was simply trying to buy a replacement fish. They kept trying to up-sell & I explained that I only needed the fish and was ready to pay, but I still felt ignored and treated with hostility. While I was on the phone speaking to my mother in another language, one employee made a comment along the lines of, "If you can speak another language, so can I," after speaking under her breath in a very harsh & angry language, to the 2nd employee. The entire interaction made me feel singled out, uncomfortable, and unwelcome. Whether intentional or not, the experience felt disrespectful and discriminatory. I ended up leaving without making a purchase and looked over my shoulder to see the 2nd employee glaring at me through the front door. I went to PetSmart instead, where I was treated kindly and professionally. I believe every customer deserves to be treated with basic courtesy and respect, regardless of religion, appearance, or the language they speak.

Upon walking into Pets Place II, I was horrified to find animals in inhumane and miserable…read moreconditions in this pet store. When the new owners took over, they turned half the store into their own personal zoo where they keep animals as pets. These animals are in cages too small, are not socialized and look stressed and unhappy. For example, any person who cares about the wellbeing of pets knows that rabbits should be kept in a minimum of a 4 foot by 4 foot pen. The standards have changed with research and rabbits need to run and play. There were multiple rabbits, including a very large one in those small rectangular cages. This pet store knows these cages aren't humane, because they don't even sell them. They sell a larger (although still not ideal) size. Rabbits are like dogs and need to be constantly stimulated and given attention. The large rabbit in the cage looked defeated and miserable. There were birds crammed into small cages, unable to move comfortably or fly. These cages would be bad for ONE bird, let alone two or three. Guinea pigs and rats without a house to hide in, forced to feel unsafe and have no where to retreat to. No toys or places to climb, doomed to live their lives in rectangular prisons. These cages are absolutely unacceptable and to not house these permanent "pets" in conditions which show love and care for the animals are not only selfish, but bad examples of appropriate pet care to customers who would trust a pet stores advice. If you cannot give an animal the proper space and setup it needs, STOP KEEPING THEM. You are jeopardizing their health, well-being and quality of life doing so. Just because you feel emotionally attached to an animal does not mean you can keep it in your store day and night without enrichment and interaction. It is criminal. Pets Place 2, I expect things to change. These practices cannot go on, and animal welfare authorities will be contacted if a change isn't made. Do better. I used to love this store, but it is obvious that things have changed for the worse.

New update, the store has gone through many changes and new employees as well, plus familiar ones,…read morethey have a decent selection of items in stock and anything you need for your pets, I also had to take a photo of this little hamster because she is just so cute, Above all, it's getting better the store, nicely done, and keep up the good work...

i have been trying to buy a Seresto flea collar for my dog with now avail. i ordered it, went to…read morethe store not knowing my order was canceled. i was greeted by Dale, a so-called manager. he was the most arrogant and rude customer service person i have met in a while. he's making statements that my card may not have the money to make a purchase. his tone was nasty rude and arrogant to be a manager for any store. after speaking to an online rep, seems there is glitch in the ordering system, they claim. if you run into Dale, don't have him help you. he will give you his personal views instead being a professional about what you need.

This was my first time using this groomer and I was really happy…read morewith the job he did for Sydney. I was reccomended by a friend who uses Joe to groom her dog and I was pleaantly surprised. I don't know what Maureen is talking about but thats her opinion and I have mine. I could see Joe is an animal lover and takes pride in what he does and my Sydney looks so cute and smells Great. Till next time.

Outstaning service, Joe loves his 4 legged clients with all his heart. I have been coming…read moreTo Judans for over 25 years and my pets have been always cared for with dignity and compassion. They look beautiful and hamdsome

I had such a wonderful experience here first time and now to stay I used to bring my pup to Bihari…read morebut they're always booked and I've had bad experiences elsewhere but I really liked how Valentinó was taken care of by Frank and the groomer did an amazing job, well I'm officially coming here whenever Valentinó needs a haircut I've even recommended them to my friends because of how amazing the experience was!