This clinic cares nothing about the animals they care about money . When I took my dog there after…read morehim being seen at a cheaper clinic for vaccinations they were mad , started acting very different with me , don't go there they are rude and scared of big dogs only want your money !!!! They complain about ppl seeking cheaper solutions for their pets

If you'd like to waste your money and be degraded by a veterinarian? This is your spot. On…read moreWEDNESDAY, I brought my cat in for an emergency situation and that was the ONLY reason. I won't be back and lucky for them, I have had time to decompress before writing this review. The whole thing seemed off, the staff was ok until I met the Doctor, Dr. Neyenhaus. Being polite is not part of vet school, so I get it. She had a pompous attitude towards me. At first she seemed like she wanted to help. THEN, the appointment spiraled into a slipperly slope of her acting as if she was ready to clock out for the day. The reason for the visit was my cat wouldn't stop itching & I knew she probably has fleas. I had planned on getting her some medicine for that but was never offered meds. There was also no mention of having fleas from the doctor until she was getting ready to head out the door. She was signing all the paperwork and told me the total cost of the visit is $91 but that the vet tech in the room with her would "write me up an estimate that I could look over." That's ok, but was no conversation about what the problem might be. Diagnosed as "itching" and brought up my cats teeth which seemed a little off. I expected more of a consultation rather than a checklist, maybe that was my mistake. After the checklist was done with she was ready to hit the door. As soon as she was getting ready to go, I stoppped her and go "So, does she have fleas??" Then she poked her head back around and stopped her exit long enough to say "Yes but you probably have a flea infestation at home so until you treat that there's nothing you can do, AND she will have to be on flea medication the REST of her life". I asked if there was a shot I could give my cat instead of daily medication the doctor kept putting the emphasis on wether I was too busy or not to administer the daily medication. I felt as if I was being accused of keeping my cat in unsuitable conditions at home. When I acknowledged my feelings with the doctor she started to backpedal and act like she wasn't just being very passive aggressive with me and that I was just taking it the wrong way. Why would you have to back up on what you said if you didn't think you were wrong? I was so appalled that I brought it up to my grandmother and we looked her the doctor's license number to check the legitimacy of her license. It looks like she's been practicing since 2004. You'd think after all that time, 20+ years, you'd actually enjoy what you do. I've been in my career for over 10 years and I love what I do and love helping people everyday. After my bill was wrote up. I realized it was more like a DOOR DASH receipt. There were ALL KINDS of obnoxious fees. One I remember was a "waste disposal fee" and it was $18. WAIT, there's more. If you've made it this far, it's the part where I decided to return. After I had given my cat two doses of meds, again, still trusting the business, I notice the meds have been EXPIRED! They expired in August. Today, earlier this morning I called to see what that was all about because I don't feel safe giving her the medication. I asked the person on the phone if it was a normal policy for them to sell expired medication. I was anticipating they would give me a new vial or my money back or SOMETHING. The receptionist said "Yeaaa let me place you on a brief hold..." then disappeared for a few minutes, as one normally does when they are trying to figure out what to say. When she came back she said "ok well the packaging on the actual medication says it expires in 2028". As the customer that all sounds off. I'm still unsure its safe to give that medicine to my cat or just go get seen by another vet. I was NEVER not ONE TIME asked to have my cat's medication replaced or even apologized for the mix up.They seem ok with hiring bare minimum doctors who are emotionally inept and are ok with providing bare minimum customer service. I don't recommend taking your pet here if you really truly care about your animal because they are literally putting it in harms way. UPDATE- The business has contacted me already (wanting me to remove my review I'm sure) . I really don't have any interest in talking to them unless they give me a refund or new medication.

they replaced their soap about 2 years ago and the one they replaced it with is just a concentrate…read moremixed with water so it's straight liquid. It's incredibly hard to work with and anytime they give you one of these reusable bottles they are only 1/4 of the way full. The soap doesn't even clean as well as the old one we haven't been back since just because of this and everyone i talk to about it says the same.

bought mice from here and got mites 2 times. Horrible place to get food for your reptiles!read more

Purchased puppy Nov. 30, 2024. Puppy had something stuck to coat. Seller (502-483-1970) advised it…read morewas puppy pad stuck on coat from puppy chewing on it. After arriving home Puppy was scratching more than usual. Gave puppy tick and flea bath. Took puppy to vet within 7 days for checkup and to start monthly preventative. Within 7 days I saw tape worms in puppies stool And fleas hoping off puppy at vet. It take about 3 weeks to develop tape worm. Very disappointed to see a 10 week old puppy with fleas and tape worms. Seller advised she had another puppy to sale. That poor unknowingly buyer is purchasing a puppy that has been exposed to fleas and possibly tape worms since puppies are untreated. The seller advised me she works for a vet clinic. Shame on you. Yes, I text seller who said, "she will let the other buyer know." The horrible scratching on day one and being a vet rep., the seller was aware these puppies had flea's. You just wanted to sell them right away.

She not only came with the pups the same day, they were healthy, vaccinate, and tail bobbed…read more Amazing Job! I will only buy from them from now on!

We absolutely loved Three Dog Bakery! We brought Rizzo in and he was in heaven There are SO many…read moretreats, chews, baked goodies, and fun options to choose from. He wanted to sniff literally everything. The employees were also incredibly sweet and welcoming to both us and Rizzo, which made the whole experience even better. You can tell they really love dogs and enjoy what they do. We'll definitely be back -- Rizzo has already decided this is one of his favorite places.

Stopped here to get a cake and treats for my puppy's birthday. I was impressed with the variety…read morethey offered here! Eveything is so cute and it was hard to choose which to get! My favorite is hamburger cupcake. My pup loved her banana cake! It helped us make the day special. Friendly staff and welcoming atmosphere!

Dr. Dechand was absolutely horrible. He was rude and wouldn't even make eye contact with us. He…read morekept saying "he's over heated especially with him being too big." We have AC and he was hot from the car ride even with AC in the car. This was not our fault and he implied we were the reason our dog got hot. I asked him if our dog seemed distended in his abdomen. He said "you don't even have to feel him he's too big." My dog was born with hypothyroidism and we didn't know so he kept growing and growing and then it was too late. It's not our fault. Even though he implied it was. My dog has physical therapy every week and regular blood work and exams. The accusations he implied, were not only far from truth, but completely rude. We drove 30 minutes to get to this clinic because they had the best opening for us time wise. If I knew he would be so awful I would have waited. The phone call my mother took from him regarding lab results, he mentioned my dogs weight 3 times. And accused us of not giving him his thyroid medication. We assured him he takes half tab AM and PM as prescribed. He said "that won't do anything for a dog as big as yours." We left almost in tears and my mom almost crying on the phone. He was judgmental, accusatory, mean, and plane rude. If I knew we would be treated like this I would have waited for Dr. Rogers to have a schedule opening because she is my favorite and non judgmental. The reason I only give 2 stars instead of one is because the assistant Amanda was absolutely amazing! She didn't judge us, was very good with our dog, and took time to listen to our concerns. The second we walked in we were greeted by her and she was amazing! So if you see this Amanda know how much your kindness meant to us and our dog!

The staff and Doctor were very professional and thorough. Thank you for being friendly and patient…read morewith our dogs.

So my 15 year old dog is spoiled. He's got all sorts of allergies, so I love being able to pick-up…read morefreshly made dog treats. At Three Dog, I can ask about ingredients and select options that will not cause problems for him. Yesterday, I made the trek down to Broad Ripple. I found peanut butter treats that were perfect. He loved the treats. The clerks are friendly and helpful." They carry an abundance of products to treat your pup like a king. There were walls of toys, treats, collars and other assorted canine needs. I was even able to watch treats being iced. Parking is a bear in Broad Ripple and not free. I ended up parking two blocks away.

I absolutely love this bakery and am stoked they added a location on mass ave. The cookies are the…read moreabsolute cutest and of course my dog is equally (if not more) obsessed. Definitely a must if you are in the area!

We've been taking our Australian Shepherd to Velvet Paw Spa routinely since May 2024. We recently…read moremoved and got another dog. Our new pup is now a client of theirs. Well worth the 40+ minute drive for us because Katelynn is so good with our fur babies. We absolutely love and trust Velvet Paw Spa.

Katelynn takes good care of our Wrigley. He loves the attention and pampering and we love the…read moreresults. Consistently excellent!

Staff is amazing and you can't beat the price. The owner is also lovely. Trust your pups here.read more

We took our cat to this place. She was very ill and we had to have her put down. The fees to have…read moreher cremated were ridiculously expensive & yet we decided to go with a paw print at least it's something and of course they screwed it up and then said that we had put the request in after the cat had been put down, which was a lie because we ordered & paid for it when the cat was put down! This place is a joke. We had nothing but problems with this place from the time we walked in there I wouldn't take a dead animal in there anymore. Beware the 4% charge using a card & lack of organization. Gave our cat a vaccine & forgot to charge?? Who does that? Very unprofessional. Our pets deserve more respect.