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    Petco

    2.8 (105 reviews)
    Open • 9:00 am - 9:00 pm

    Services - Petco

    Bath and groom only

    Petco Photos

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    Reviews With Photos

    Filthy bathroom in Petco Warm Springs and Durango location.
    Dr. Alicia L.

    We've been a customer here for over ten years and sadly, as of today, our relationship is terminated with this location. After our long term groomer Teagan was pushed out by the management here we decided to give this Petco one more try to keep our business. We have two dogs and groom here regularly. Today we walked in to absolute chaos. The doors were locked and when we were let in we had a new groomer which we expected. We checked in our dog and told them he took his allergy medicine this morning as he always does and they cancelled our appointment! We have never had this problem before, nor were we informed of this policy. We spoke with the manager on duty, Sharlene and to be honest, she should not be in management. Her response to us was "too bad". I asked her if she was willing l lose a customer of over 10 years and she could only say "it's our policy". My husband and I are in shock by this disgraced level of management. Not to mention I had to take a pit stop in their bathroom and it looked like a bathroom in a third world country. Petco just gave up ten years of loyalty over bad management and third-world filth.

    Refill cat litter station!
    Christine G.

    Cool store. Prices have gone up in 10days? Why? Cat litter refill is almost as much as grocery store for same thing. Sad Cat mom. My 20% discount didn't work nor did my Petco Visa card. Sad. Litter refill is now 11$ up from $6.99 during holidays. Sad face

    Hans
    Sandi A.

    Thank you Justine! Our Hans loves his new haircut! Our first time, Justine trimmed his nails and weeks, later they were still very smoothed. We will follow Justine where ever she goes!

    Pet Winter Clothes
    Tiana F.

    Located in the Desert Marketplace on the southeast corner of Warm Springs and Durango. You'll go to find lots of parking, especially since it's perfectly situated within the shopping area that doesn't see as much foot traffic as its neighboring stores. I love walking in and seeing how neatly organized the store is. I don't usually stroll around in pet stores because I only have one type of pet in my home. I'm afraid to see something cute in the Cat section, then buy something, then be tempted to get a pet cat. If only I had the time and energy I totally would. No matter what kind of little animal (or big animal) you have they have lots to offer for our family friends. The prices for different products varies but they have some pretty great sales and steep discounts at different times, just make sure to sign up for their rewards program to get all of the benefits and perks of shopping there. The associates are very friendly and are very willing to assist you with any of your questions. The associate that helped me in particular, I apologize for the lack of remembering her name, was so patient with me and helpful. I was having a bit of a struggle with using my rewards account but she was able to kindly and patiently walk me through the process and guide me through my incompetence LOL. I recommend this PetCo to get all of your animal friends goods and needs.

    This man's best friend!

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    8 months ago

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    10 months ago

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    5 months ago

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    2 months ago

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    1 year ago

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    11 months ago

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    2 years ago

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    2 years ago

    I go here to pick up my cats yummy food they like. Easy to find what I need. Great customer service.

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    2 years ago

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    1 year ago

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    5 years ago

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    2 years ago

    Got what I needed and got out. Toys, grooming supplies, and meds. Had one question and it was answered. Will be back (:

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    8 years ago

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    6 years ago

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    9 years ago

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    Page 1 of 3

    Ask the Community - Petco

    What do Paperwork do I need to bring to get my dog groom? Rabies certificate? Thanks

    Thank you for your inquiry, John. Yes, the store employees would usually ask for the vaccination record prior to the grooming service. For further accurate information, you may still call the store at (702) 791-7038.

    Don’t See Your Question? Ask Away!

    Review Highlights - Petco

    “I wanted to sincerely thank Angelita for going above and beyond to help us with our bacteria in our fish tank.”

    Mentioned in 2 reviews

    Read more highlights

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    Barks and Bubbles Grooming

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    My dog, Ellie, a small poodle mix loves Barks and Bubbles…read more She receives the best grooming Very friendly service ! Wonderfully skilled groomers.

    I originally left a review after my dog was returned to me with a skinned, actively bleeding nose…read moreand feces smeared down his legs and tail. What has happened since has only made the situation worse. After the incident, I repeatedly called and requested that the owner or manager contact me. It has now been two days, and despite multiple attempts to reach someone, I have received no phone call, no apology, and no meaningful effort to address what happened to my dog. What I did receive was a public response to my review containing information that does not accurately reflect my experience. Rather than taking responsibility, reaching out directly, or showing concern for an injured pet, the business appears more focused on defending itself online. What I find especially troubling is that the company's public response states that veterinary care was offered when I picked him up. That is simply not what happened. No veterinary care was offered at pickup. In fact, I was explicitly told that he did not need it. It was only later, after I called to follow up, that a receptionist mentioned I could take him to a veterinarian associated with their business. By that point, my confidence in the company's judgment and handling of the situation had already been shaken. I understand that accidents can happen when working with animals. What I cannot accept is the complete lack of accountability afterward. My dog was returned to me actively bleeding despite being described as "fine," and he was also returned with feces on his hindquarters. These are not opinions--they are facts that I personally witnessed. The true measure of a business is not whether mistakes happen, but how those mistakes are handled. In my case, there has been no meaningful follow-up, no attempt to make things right, and no willingness to engage in an honest conversation about what occurred. Pet owners should be aware that if something goes wrong, they may be left to deal with the aftermath on their own.

    Hair of the Dog - Floofed to the max

    Hair of the Dog

    (415 reviews)

    Westside

    My dog and I have been coming here for the past year, and every single visit has been a wonderful…read moreexperience. The staff is incredibly friendly, professional, and genuinely cares about the dogs they work with. My dog always comes home looking amazing, smelling fresh, and, most importantly, happy and comfortable. It's clear they take their time and treat every pet with patience, kindness, and love. I also really appreciate how consistent they are--the quality of their work has been outstanding every visit. Finding a groomer you can completely trust is priceless, and I'm so grateful we found them. If you're looking for a place that truly treats your pet like family, this is it. Five stars all the way!

    I have been bringing my dogs here for the past eight years and have always had positive…read moreexperiences. The owner is kind, efficient, and has consistently provided great care for my pets, which is why I am still giving this business a 4 star review. However, during our most recent visit on June 4, our dog had been there for over two hours, so we stopped by simply to check on how much longer the grooming would take. I was not trying to rush the staff--I was only asking for an update. As I was leaving, I overheard one of the employees say, "Jeeesh" to another staff member, which made me feel as though my question was being viewed as rude or impatient. That was disappointing because I had approached the situation respectfully and was simply looking for information. I understand that everyone has off days and that no staff is perfect. My intention is not to criticize harshly but to provide honest feedback. Customer service interactions matter, and there is always room for growth and improvement. Overall, I still appreciate this business and the excellent care they have provided over the years.

    Barking Dogs Self-Wash & Grooming - Centennial Hills - Kilo (before)

    Barking Dogs Self-Wash & Grooming - Centennial Hills

    (277 reviews)

    Centennial

    Took our dog-ter to get groomed & decided to self wash our other two dog children. Everything was…read moregreat here, from the minute we walked in until the second we left. Hannah was nice, friendly and patient with our hairy little puppy, and the self wash stations for our two doggos was easy to use and well-stocked. Only downside is that they only have two showers available, the soaps there aren't that strong (you have to use a lot to get a good lather) and the grouchy woman next to us decided to blow dry her giant black chewbacca friend in our direction pelting us with its tumbleweed sized hairballs for over a half an hour. (Think she was mad that we took the taller shower) rude, but I believe in karma so maybe one of you with an even bigger dog can go there and get her back for us. (Pwetty pwease?) After seeing how beautiful Hannah made our little princess fuzzball look, we booked another appointment for our two chonkertons because we weren't satisfied wiith the way we bathed them. (Not their fault, ours.) Hannah treated them well and groomed them wonderfully. They left smiling and so did we. Long story short, this is the BEST place to go to groom your doggo and a good place to go to look for sepcialty foods and treats. People here are nice, place is clean, grooming is EXCELLENT. Highly recommend Barking Dogs!

    NO FOOD MOOD: DOG & KITTY TIME I love this store! It's…read morealways so clean and organized and they really have great products. Reasonably priced for nail clipping and self dog wash available! I will travel further just to come here the Cenntinial dog shop on Durango is outrageous! Love this store! Thank you for always a good experience!

    Petco - petstore - Updated September 2026

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