The shelf had my cat's kidney food listed as $2.79 per can but rang up $2.99 per can. The cashier, Makayla, wouldn't honor the price when other cashiers have previously. She was rude and dismissive. She literally told me, "it's not that much of a difference." In this economy every little bit helps. Every other cashier has honored the mistake in previous weeks. The wrong price has been listed for a while now. They honor online price differences so why wouldn't Makayla honor the incorrect price on the shelf? Update - submitted a complaint to corporate and received a coupon for this inconvenience. I'll get my cat's food delivered going forward so I don't have to deal with that horrible cashier again. read more

I had such a great experience at Petco! Will was so helpful! I was looking for something to help with my dog's uti and everything was sold out on the shelves. He went above and beyond to get me a product that is comparable to something I had my eye on. Y'all petco give our homie Will a raise!! read more

Just have a complaint about the nerdy white dude with glasses that was working the register on 9-23-25, I put my items on the register he doesn't say anything to me so I don't say anything I asked for a bag and then he wants to say I don't know if it will fit and he proceeds to bag the item up and it fit fits perfectly, how are you not going to greet me or ask if everything was OK and then proceed to be a smart ass when I asked for a bag for my item that I purchased. Could tell he was probably just jealous of me read more

This store is the closest to me, and I haven't been to a Petco in a while. But I was very shocked at the amount of options of treats and dog food! To me Petco has a wider variety of healthy high quickly foods. I went here because I am transitioning my puppy to a new food which Petco carries- Tate of the wild! The transition is going well, and my puppy's fur is back to shining! Customer service was good, and the store was clean. They do charge $0.10 per plastic bag, which was fine for me. read more

Petco - Outside - Pet Training Near Me - San Antonio, Texas

The girl tht does the adoptions there is rude and shouldnt b working there..not friendly one bit..we walked in and there was 4 cats n crates just sitting there outside of her desk..i will b making a comment to the pets alive person as well read more

My intention was to purchase a snake, but they only had 2 snakes in the store. All of the pets looked happy and well taken care of. The store is clean and the workers are friendly. It was very peaceful in the store. All I heard was the melodic sounds of birds and water in the fish tanks, so soothing. read more

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I highly recommend this Petco location for your grooming needs. Alexis my puppy's groomer handled my puppy with care, (this was her first visit to Petco) Alexis took her time to explain how my puppy's first visit went, in detail and with a smiling face. Alexis did an amazing job with my puppy! this is the cleanest she has ever been Alexis also did an amazing job with my puppy's nails. Thank you Alexis!! you will forever be my puppy's groomer. read more

I brought my puppy to the free puppy playtime on Saturdays. He really enjoys it. While we have only been twice, he seems to enjoy the somewhat controlled socializing with the other puppies. The trainers seem to be very nice and truly care about them. As far as the prices, I think it is a little more expensive than other pet stores, but they do carry a variety of items. read more

Petco - No prices!! - Pet Training Near Me - San Antonio, Texas

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Service sucks. They can look at you but don't ask to provide help. Two groups of employees both saw us In fish area yet. Nada Wife went to front and no hel there either read more

The majority of the time, this location will have everything you need for your pet. From food to toys to cleaning supplies to medication, you can count on this location to have whatever you need in stock. On top of that, they have very reasonable prices, and if you are a petco rewards member, you will get additional savings and reward points for every dollar you spend there (or any petco location). I would recommend buying online and using the in store pick up option, as prices listed online are usually a few $$ less than what is listed in store. The only issue with buying online, and we've run into this problem before, is that sometimes the website will incorrectly state an item is in stock but the store does not have it. You'll only get notified after you checkout that the item isn't available. You won't get charged, but it can be inconvenient if you are buying items that you need right away. Besides the product and prices, the staff is extremely friendly and helpful. And for a store that probably has a lot of pet traffic, they are always very clean and tidy. read more

This location is just rude and lazy. I came in for a walk in for my teacup chihuahua, lady who was just standing in grooming with her hands crossed (Alexa) talking to another groomer asked if i had an appointment, i said i did not , she said they're short staffed and very busy and cannot do walk ins. I explained i called the last two days with no answer and left a voicemail with no return call, she said unfortunately we can't we're too busy - i looked at her and i said mam you aren't even servicing any animals and your just standing here. She responds with we're waiting on appointments - uhm I'm sorry my teacup chihuahua will literally take you 5 minutes are you kidding me. Horrible service and attitude from Alexa/alexis. I wish i could report to district manager but no way to contact directly on website. I took my service to PetSmart who was very busy with 4 dogs but they took the moment to take my dog for trimming and it took, again literally 5 minutes! read more

I really don't want to say this because so many people will ask for her. But I just have to share how great this pet salon is! I always get Ms. K for my baby girl. I just want to say her initial only because she is always booked! My puppy tried multiple grooming places in the past and didn't click with anyone but Ms. K. My puppy loves to see her and she always greet with full of love. Not only my puppy loves her, but also her skills and customer services are phenomenal. I can tell that she enjoys what she does and she is good at it. This salon is lucky to have her and I am so blessed to found her here. Oh, and other staff are also wonderful! Caring, loving and can do attitude. I love this place and thank you for providing the great service. read more

Petco - Pet Training Near Me - San Antonio, Texas

My heart hurts so much for the fishes in there , I wanted to go in and buy a fish or two for my new tank and most of the fishes look so sick and a lot of them were dead .. when I told the ladies about them looking weird they said "yeah there , well it's probably because they moved them tanks " ... I wanted to buy a fish that was in the verge of dying and I told her it's starting to stop breathing and she was like well it's 12.99 ... I left before I started crying . Those poor fishes are not cared for . read more

The only reason this Petco is getting two stars is because they always have what I need when other places don't have it. They have a wide variety of stuff, it is amazing. The downside is they have no basic knowledge for the care of Guinea Pigs. Every-time I have come in they have no hay whatsoever, and 3-4 G-Pigs are crammed into an aquarium tank. It's heartbreaking. Guinea pigs need unlimited hay not "handfuls of hay". They need 4ftby2ft of space PER GUINEA PIG. Not only to mention those tanks have no ventilation. These animals are not a product, and that's how they treat them. Petco please please educate yourselves better before selling these helpless animals. I cannot stress this enough. You are showing people that it's okay to neglect these animals, it's not. It's ABUSE. read more

Last year I brought my dachshund in for an ingrown nail. I was told she had to have a rabies vaccine before they would look at it. Fair enough. I got her vaccine updated and the vet kindly cut the ingrown nail and trimmed the others as well. Today I'm told they don't do anything besides vaccines. The tech told another tech that she didn't believe me that the previous year the vet trimmed it for me. The tech was rude. The vet simply didn't care. read more

Spent more than $1k just for them to not know what is wrong with my dog after inspections and x-rays and checks with veterinarian. I think they were just bs'ing and trying to run up the bill. read more

I have 2 dogs that I will never bring back to Petco for grooming. I made an appointment for 9:15 am and when I arrived, the store was closed so I rang the bell to alert the grooming department. After ringing the bell 5 times, I loaded my dogs back in the car and went home. Just as I was nearing my home, I get a call from the groomer looking for the dog. I explained that no one would come to the door. She wanted me to. bring them back. So, I turned around and went back. All of this threw off the entire morning. Later, when I picked them up, they had the audacity to add a surcharge to my grooming bill because it took extra time. When I asked if they were going to credit me for wasting my time during drop off. No answer. Also, you should know that they DON'T express the anal glands as advertised in their pricing. My vet was very alarmed when I brought my oldest dog in and her glands were overly full. Finally, if you have an appointment, you should arrive early because it can take 15-20 minutes just to check in. They are painfully slow and it is a somewhat chaotic counter. There are far too many places to take your beloved dogs for grooming. Petco is pricey and they don't give a shit about their service. read more

Kirsty was amazing! She took great care of my pup!!! And my pup came out looking soooooo cute!! read more

Petco - Pet Training Near Me - San Antonio, Texas

After I adopted my puppy I came here looking for basic supplies. Crate, bed, chew toys, poop bags, treats, shampoo, carrier, and a dog tag. Tell me why it is so expensive here compared to PetSmart?? No, really... I'm curious why. PETCO definitely has a more extensive variety for food, treats, and other animals but the carrier I found here was $30 more than at PetSmart, for the same one! If she had not already chewed on it I would have taken it back and went to PetSmart. They did however have better chew toy selections here than in PetSmart. Well, for puppies they did; not sure about older dogs. The woman at the register was not too friendly either. Being around animals and people are not the job for you if you have an attitude. I wish I would have remembered her name. Either way, this place isn't bad but it's definitely not my favorite spot. read more

My go to spot for pet care and food, great atmosphere and i personally prefer this over petsmart.

Kirsty always does an amazing job with my dog, Benji! Super patient with him and he always comes back looking so sharp! Highly recommend her. read more

Petco - Pet Training Near Me - San Antonio, Texas

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I am absolutely frustrated at the unprofessionalism of this location. After making an appointment to adopt a kitten, filling out the paper work the lady says the kitten was diagnosed with FELV , which is essentially leukemia. But she explains none of this. I obviously look up the information myself. Then she gives a fake apology. The nerve of this place not to give that information ahead of time. Seriously, what the fuck is wrong with America read more

I had my puppy groomed today by Kirsty. She is the best!!!!! She will take the time to get to explain what kind of cut she will do, and why she will do them. I had initially scheduled the grooming appointment to be at 5:45PM, but Kirsty reached out the day of asking if I could come in a little earlier since it takes a bit longer for a full body haircut. It was a little harder for me because I was starting my first day at my internship, but I was able to leave early and told Kirsty I would be there by 5. Unfortunately, I totally misjudged the distance between my place and Petco, so I was about 20 minutes late. I felt so bad and worried that they wouldn't take my dog. However, Kirsty did and she was super patient with me! Even though I was late, she still took the time to make my puppy feel comfortable, and still explained the cut she was going to do. After my puppy was finished with his appointment, it was about 8:55PM (they close at 9PM). Kirsty stayed an hour longer than she had said to finish grooming my puppy. After I got there to pick him up, she even walked out with me to make sure he pottied. She also explained that they have a 100% guaranteed satisfaction rate, so after the cut, she asked if I was happy with it. If not, she would go back and fix it. Kirsty is the one to go to! She is so patient, cheerful, and will definitely love your dog! I can't wait for my puppy to go back! read more

I love that you can bring your pet here with you to shop with. You know I have to go around checking out all the animals they have around the store before I check out with my purchases. You just have too! The prices are a bit high, but theirs no short in pet lovers willing to spend that extra dime on their fur babies. read more

I have to say this location is always clean. The service is always great. They take you to what ypur looking for if you can't find it.

The floor staff is very apathetic. The conditions that they keep the betas in is awful! Many had dirty water ranging from cloudy to yellow. Some of the betas were dead, the poor things. Management was very apathetic when informed of the dead betas. It raises concerns about the quality and care of their other fishes. read more

This petco is awful. I frequent their reptile section as I have a leopard gecko myself. Their reptile enclosures were unclean and appeared to have been left dirty for multiple days as one of the enclosures only housed two juvenile leopard geckos and had about 10 individual little waste droppings. The leopard geckos are also kept on sand!!!! There were about 10 baby leopard geckos in one enclosure just piled up on top of one another in a single hide. No moist hide, no cool hide. Their baby beardies were also kept in a filthy enclosure. I care for hatchlings that I've produced myself recently. The way these poor babies are kept is awful. If I could leave zero stars I would. So sad. Wish I would've gotten photos. ****UPDATE W PICS Bearded dragons enclosure was a lot cleaner this time, but the leos are still on sand with no humid hide. And the dead mealworms in their bowl is disgusting. Breaks my heart. read more

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My first time at this Petco was about 5 weeks ago. I brought my two dogs in for a nail trim/grind. I had a male groomer (but don't remember his name) and he was great! I brought my dogs in for the second time today for another nail trim. According to an email, Hailey was the groomer's name. There were no issues with my first dog (my usual screamer). However, when she brought out my second dog, she said she couldn't finish my dog's claws. She sounded somewhat aggressive with an accusatory tone saying that they won't be able to groom my dog anymore due to safety concerns with my dog's anxiousness. I could only assume she was talking about my dog's safety with being on grooming table... but her aggressive tone made it sound like HER safety was her concern. Umm... no... look lady... I didn't need your attitude. No other Petco groomer has ever had issues with my dog. Yes, my dog has a very loud, annoying, high-pitched bark while being groomed... I know that annoyance and frustration all too well... it's the same annoying barking she does non-stop on car rides. I realize it must have hurt your ears. But that's the only safety concern you could possibly have with my dog. And in that case- get some ear plugs... you work with dogs... use your head a little. Now, if you were concerned about my dog's safety with regards to keeping her on the grooming table... my dog has arthritis in her knees. Most other groomers prop their knee under my dog's waist to keep her steady and balanced when they trim her back claws. Now, I wasn't watching you groom her suuuper closely, but I didn't see you prop your knee under her to provide support. I saw (what looked like) my dog struggling to balance her weight on her one back leg, while you were being a bit aggressive trying to hold her other leg in the air to trim. Now, I didn't think about this until after I left the Petco, but a different lady (at the grooming front desk) didn't even give me that one paper to sign... that paper where you declare if there are any health concerns with your dog... yeah, never got that. I admit... maybe Hailey just didn't know about my dog's arthritis because the other lady was to blame and didn't have me sign the health concern declaration. But seriously Petco, if a note can be put in my other dog's profile stating to trim his back claws first (to avoid anxiety), then you can make a note in this dog's profile stating that she has arthritis and that the groomer should post their knee under her waist to provide stability. I took my dogs to a dog park right after grooming and the dog with arthritis was limping more than usual... likely due to Hailey's handling of her. Also to note- my dog's quick was clipped. Now- I get it. My dog has black claws, so I don't blame you for clipping it. But did you think that maybe that's why my dog was anxious? Perhaps the correct way of handling the situation was to simply admit you trimmed the claw a little close by accident, it raised my dog's anxiety, say that it would be better to try again another day, and to sympathetically apologize for the inconvenience. I would've had no problems with that at all. But don't you dare say my dog presented a "safety concern" because that's a lie. I won't be taking my dogs to this Petco for grooming anymore. Hopefully, my old doggo's profile isn't flagged so that other Petco groomers won't work on her. This is the ONLY groomer that has had issues with my dog, after all. But if her profile is permanently flagged, then I guess that means I have to find a groomer outside of Petco... which would also mean I no longer need Vital Care. So, we'll see. Oh! Also to note, the lady at the normal checkout counter (not the grooming counter)... oh my gosh, she was sooo dang SLOOOW. It was very annoying. This Petco scraped the bottom of the barrel on their workers today, that's for sure. I'll go to a different Petco from now on. The only positive thing that happened was that Hailey didn't charge me my old dog's nail trim since it was only half done anyways. read more

I recently bought Canidae dog food here on February 21st. I never bought dog food here, but that day was my first time, all because the store I normally get my dogs food was out of stock. I noticed when I got home there was something that looked like web/dust and didn't think nothing of it... 2 WEEKS LATER of giving my dogs this food, I start to realize that they were MAGGOTS!!!! How disgusting!!! My poor dogs. I went back yesterday asking for a refund and the blue fake contacts manager told me I couldn't get a refund because I didn't have my receipt(which was acceptable, I paid with my debit card). I asked if I could get store credit and he couldn't do that either. He suggested he could only exchange the dog food bag for me(while he pulled a bag out and saw one that was defective) WHY WOULD I WANT ANOTHER BAG OF DOG FOOD WITH MAGGOTS? $62 dollars down the drain cause y'all couldn't do a damn thing about it. Get your sh** together petco. Such horrible customer service!! Never coming to this place again. read more

Petco - Maggots in my dogs food - Pet Training Near Me - San Antonio, Texas

Can never find an employee in the store to help me with things or questions and when I did find someone they were by the register/office just joking and playing around and still took their time to assist me. read more

I got my dog groomed here. She needed a shave badly. I chose the #5 which is a 1/4". I asked that her head not be shaved nor her tail, just trimmed. They did this... However it was not blended at all. It looks ridiculous. When I got her home I was rubbing her belly and noticed they shaved her completely down on the belly (no guard) and she was nicked numerous times. I wasn't told about this when I picked her up. I also noticed fleas! Wtf!! She was flea free going in and I've spotted 5 fleas on her. So glad I paid $70 for a shitty haircut and now I have to pay to treat her for fleas! I also told them she has very sensitive skin so I wanted them to use oatmeal shampoo on her, she smells like she didn't even get a bath they just threw some scented powder on her. Not saying they did but that is sure what it seemed like and the special shampoo was a bullshit extra $7 (I can buy a damn bottle at that price) that I wasn't told about until I got to the register. No thanks petco! I'll never be back. read more

Petco - Pet Training Near Me - San Antonio, Texas

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Seems to be one of the nicer Petcos. This one has a full adoption center run by San Antonio Pets Alive. There's also a veterinarian clinic inside. This was one of the few Petcos in the area that had allergy drops I was looking for so they seem to have a wide variety of products at this one. The only issue was not many employees available on a Friday night so wait time was long. read more

I'm so glad I wasted my time driving here to get my dog groomed and they wouldn't accept his shot records. They need a piece of paper but the stickers on a vaccine record are not good enough. You're telling me I can type up a piece of paper and fake vaccines? I'm pretty sure the stickers are a lot harder to get. The girl "Rain" was rude the second she said hello so I won't be going back, even to shop. I'll stick with PetSmart. read more

Christina groomed my dog and she is absolutely amazing and friendly! Not just with my dog but I saw her interaction with the other dogs! She has great customer service and when I picked up Sadie she looked amazing! She smelled good too! Definitely request Christina at this location she is awesome read more

This review is for the Vetco Saturday wellness clinic...I'm so happy I found them there while shopping for treats for my puppy. All I needed was a microchip for my Pomeranian and they were able to help me set an appointment for the same day and for a very reasonable price. Also, the techs and the Veterinarian were so nice and gentle with my 7 month old puppy. Thank you! read more

The ladies were amazing and gentle with my dog. My dog came home smelling great and with soft fur. They even got the rough skin off her paws and elbows. Will definitely be bringing my dog back to this petco. read more

Two stars because they have a good selection of items. 3 stars taken off because at the time I stopped by, all the workers were hanging out on their cell phones (with the exception of one). If I needed help I felt a bit as though I were interrupting. To be fair, two did eventually ask if I needed assistance and one carried my bag, but the 1st impression was not a good one unfortunately. read more

This was the first time bringing my dog Khloe to get groomed. Kirsty did an awesome job! She was very thorough and asked a lot of questions to make sure we were on the same page for the haircut. I will recommend coming here and will definitely be bringing her back. read more

Our dog is an older rescue dog who is blind and a little timid. She's been to a few different groomers but it was her first time at Petco. They took excellent care of her asking questions and taking time to get to know her first and she looked adorable and happy when we picked her up. Their prices were good and we were able to pick out the services we wanted with the pick 3. I highly recommend the groomers at the NW Loop 410 location. We will definitely take her back. read more

My dachshund has some anxiety issues and is not easy to work with. The staff is understanding, patient, and accommodating with my dog. Kirsty is now his regular groomer, and she does a fantastic job. If I ever have any questions or concerns, I trust her advice fully. She has not only groomed my dog but has had a positive influence on his overall health. I love that Petco will text and email you a reminder when your appointment is getting closer. These confirmations are helpful because I may otherwise forget. You can also manage your appointment online which is convenient. We originally came to this Petco location just because I live less than 1 mile away, but I'm so satisfied with the service here that I would be willing to drive far for my dog's future appointments. read more