Petco is always a great experience from start to finish. The store is clean, well-organized, and fully stocked with everything I need for my pets--from quality food and treats to toys and grooming essentials. The staff really stands out: friendly, knowledgeable, and genuinely caring. They're happy to answer questions and never make you feel rushed or upsold. I also appreciate how easy it is to find trusted brands and healthier options, plus the frequent deals and rewards are a nice bonus. Whether I'm stopping in for a quick item or browsing for something new, Petco consistently delivers reliable service and a positive vibe. A go-to spot for pet parents who want the best for their furry friends! read more

Had an absolutely terrible customer service experience. The store is understaffed and woefully inexperienced in customer service. . Too bad since it used to be a great experience. read more

A truly unforgettable experience made special by the Petco San Pedro team .This has become our yearly tradition ever since we discovered photos with Santa ‍ It's the small bonds in the community that make moments like this so special. Incredibly grateful for the kindness and patience of your team here what a special memory you helped us create. Thank you for an unforgettable experience Made even more special because Santa remembered us from the years before. ‍ And a very special thank you to the reindeer for her enthusiasm -- we absolutely love her! read more

Petco - Pet Stores Near Me - San Pedro, California

See all

My mother and I brought our Golden Retriever puppy here for training. The trainer, Marissa, was great! She was so generous with her time, patience and knowledge - we all learned so much! We recommend taking the classes 100% read more

Petco - Training area - Pet Stores Near Me - San Pedro, California

See all

I only shop in aquatics and Honestly the quality of this petco has declined in quality over the course of 3 years. It went from having decently healthy plants and fish to every tank having Cyanobacteria in it, plants melting, and dead fish everywhere. What really set me over and motivated me to make a yelp account to complain about this was seeing the feeder goldfish tank have two piles of dead goldfish at the bottom and a note saying they're not for sale. Like I could dismiss the Cyanobacteria and melting plants cause those are long term problems that take finessing with chemistry, but the mountain of fish bodies is unacceptable even for petco standards read more

Petco - Piles of dead feeder goldfish and all they put is a note saying they're not for sale - Pet Stores Near Me - San Pedro, California

I've never had a bad experience until today. I will not name the cashier but when I asked him for a bag, he placed an empty bag next to my items. I paid and he tap the bag and said "it's here", referring to the bag. First time I've been asked to bag my own items. I refuse and told him it was his job and that I can speak to a manager about this. read more

Went to the vetco today for an exam for my kitten I just recently got and the girls were amazing and so nice and welcoming. Dr. Rodger's was great and very informative even walked in with a packet for kitten parents . I will definitely be going back read more

So today husband and I went in looking for flea shampoo for my senior dog and as we were looking one of the workers named Marissa walked by asking if we needed any help with anything and we said yes... well she was amazing! Super knowledgeable! Gahhh! was a blessing in disguise! I've been waiting for answers for my fur baby for so long and mannnn she answered them!!!! Marissa (hope I'm spelling your name correctly) thank you so much! Appreciate you! You're great! Store is clean! Your laugh is unforgettable! I love it! I'll definitely see you soon mama! Stay blessed! Muah!!! read more

Do not bring your dog here. I was charged $100 for a grooming service that was horrible. Nails were still long that my dogs could barely walk. They did a fleas treatment that didn't work and dog still has fleas. Worst service ever! We brought our dog here for check up and even the vet said the nails are too long that affects my dog walking. UPDATE: General manager and the team was able to help me and addressed my concerns. I'm glad to contact them. I'll be a return customer. But wouldn't want to get the same groomer again. read more

Petco - Pet Stores Near Me - San Pedro, California

First of all, this place is always clean and the staff are always so helpful. I have been going here for over 10 years! Last week, I came in for flea shampoo and met the awesome Marissa (Petco Positive Training) this certified dog trainer schooled me on pet care and fleas and yard care that I am now only going to Petco for any pet needs. No more Target or Vons. She has made a loyal customer out of me! read more

Petco - Pepper - Pet Stores Near Me - San Pedro, California

I do most of my shopping on online pet retailers but had the urgent need for a topical flea med so I came here. I didn't see staff around the store much, but Priscilla at the register is a gem! She was patient with a customer needing additional assistance with her petco app all while acknowledging all customers in like and keeping things moving whole giving everyone personalized attention. You can tell she prides herself in the service she provides. read more

This review is in regards to the dog training program offered at this Petco location, and more particularly, our trainer. We did 4 private training sessions with Marisa and our recently rescued 2 yo blue heeler. I have nothing but great things to say about our experience with Marisa and would highly recommend her to anyone interested in learning how to train their dog and up their obedience game. We learned so much in our 4 sessions together including how to break down commands into digestible components, proper use of positive reinforcement, learning how to increase focus through distractions, etc. She brought so much energy, knowledge, and adaptability to each session making it fun and engaging for both dog and owner (she is known by our dog as "the treat goddess"). We came out of each session with more confidence and a broadened toolkit to help us navigate having such an intelligent and high energy dog. Additionally, the price was more than competitive compared to other options we were researching. I can't recommend Petco's (but particularly Marisa's) dog training services enough. read more

I was at Petco because my dog had an appointment scheduled for 10:30 a.m. I arrived at the store at 10:37 a.m. However, my dog was pulling me in the opposite direction because she knew she was going in for a bath, which made it difficult to get her inside. I eventually had to carry her into the store. When I reached the Bath & Grooming desk, a young man and a young woman asked what time my appointment was. I informed them it was at 10:30 a.m., and I was told that because I was late, my appointment would need to be rescheduled. My understanding is that, similar to medical appointments, there is usually a grace period of about 15 minutes. It was not my intention to be late. I spent approximately five minutes looking for parking and another five minutes getting my dog out of the car and into the store. I believe your employees would benefit from additional training in customer service and understanding the challenges pet owners may face. I chose to remain calm and simply say thank you, but I will be taking my business elsewhere. Customer service should take into consideration that some pet owners genuinely struggle to bring their pets into the store, and flexibility and empathy go a long way. read more

Marisa is a rockstar when it comes to training dogs. She brings her A-game every time we come to for training. I feel incredibly lucky to have come upon her classes. And my dogs absolutely love her. 100% all the way. read more

This is a frustrating review, we have 2 years taking our Shih Tzu since he was a puppy, Michaela used to take good care of him, the first time someone else took care of him, they cut one of the ears; we hesitated taking him again but we ended up taking him again and ooooh wooow! It seems one of the workers, hit him and he started to behave like never before. Yes, I know, we should stop taking him but we did, and look at this mediocre and poor performance!!!! We explained to the stylist "FLUFFY FACE", what part of that was not understandable??? Can somebody tell me if my poor Shih Tzu looks like a Shih Tzu? read more

Petco - Today's B.S. - Pet Stores Near Me - San Pedro, California

I took my black cat here and there was no love given to her at all from none of the workers, not even the vet. I came home and cried because my Kitty Kat is my baby and I saw how they gave the dogs that were there all this attention and petting and love. They treated my cat like she was homeless animal. In all the years I have been going to Vets they were always loving and caring, not here, they were as cold as Ice. The service was just not it. read more

Marissa is a wonderful dog trainer, great with dogs and people!! I cannot recommend her enough, if you're debating it this is your sign to sign up! Both my dog and I learned A LOT and gained a ton of confidence as well. read more

Earlier this year my 3 year old son was bitten by an aggressive dog in this Petco. The dog tried to bite a Petco employee twice before this incident and the employees did nothing about it. When the dog bit my son, the employees also did nothing. In fact, they didn't ask the dog and owner to leave, instead, they watched as I navigated my 3 very young children around the dog to get out of the store. Management then refused to let me contact the dog owner to see if the dog had its shots. And the GM of the store ignored all calls, visits, and emails in regards to this matter. When I finally got to talk to him face to face, he just smiled and acknowledged that he knew about the incident and in fact, didn't care. Same thing with Corporate HQ---no response from them about a 3 year old kid being bit in their store. Really unbelievable and obviously a bad culture. There are way too many pet stores options to choose Petco. So please, definitely don't go to this store, but try to find other options like Centinela Feed to support rather than this operation that prioritizes the right for vicious dogs to be in their stores over children of adults actually keeping them in business. read more

the worst groomer ever. someone name " "Chloe" was very rude , unconfident and unprofessional. Never go to this Petco grooming on Western Ave , San Pedro read more

For Grooming, Christina is amazing! She's always so sweet and gentle with my old boy. Definitely considering her for grooming your pup(s). read more

Makes feel not comfortable in grooming, can't read European passport for the dog. Never come back

Customer service was very poor and rude. I don't know who answers their phone. I don't know who they hire, but they are very unprofessional. I just wanted to return my dog food, but it's very direct about that it's my fault. How is that? My fault I have the receipt even digitally. read more

Do not come here. Susan at the front of Vetco total care. Unprofessional and very rude! I was 15 minutes late to my apt and she asked Dr. Tran would see my dog, they said no. Both Susan and Dr. Tran are very unprofessional and extremely rude! I came all the way from Marina del Rey (an hour away), this is unacceptable service!!!They said they were "too busy". I waited for an extra 35 minutes, nobody else came through. They just did not want to see me. Susan then told me if I wanted to wait it would be $110 for urgent care instead of $70 for the appointment that I made! Horrible service!! Do not come here. Susan and Dr Tran, shame on you! read more

I had an emergency with my fur baby, and I couldn't get an appointment with his regular Veterinarian, so I came to Petco Veterinary and let me tell you I had the most wonderful experience, the care and attention they gave my fur baby just made me so comfortable especially since my fur baby always wears a mussel on so he doesn't bite. With the Dr. here she took the time to carefully get to know him as well as well as yummy treats. Overall this was the first time my fur baby was able to be in a room with a stranger without barking or growling and his is a chihuahua. Thank you VetCo will be transferring here! read more

A store with rooftop parking, no elevator (at this time) and a decidedly unattentive staff. It is a large store--you can find almost anything. Getting to pay for it? That's the problem: SLOW staff, emulating turtles, they move slowly, need to make phone calls for some reason. You could be standing in line a while. Access is a bit thing--without a working elevator, at let's face it, the homeless people encamped in their stairwell, all make for a not so nice experience. read more

Please clean a restroom and all other areas. I saw roaches. I've never seen roaches in any other stores. Also restroom stinks. Is there no a manger around? I also worry about pets for adoption. Is it suitable to do that in this filthy dirty smelly store? Used to love this store but not anymore read more

Brought my dog in several weeks ago to get her nails cut. They ended up cutting her paw and she needed to be taken to the vet because it wouldn't stop bleeding. I had to go for a couple of follow ups. When the vet took off her bandages, he said she needed to use an antibacterial wipe made for dogs to be used after she walked for the week to make sure she didn't get an infection. Although Petco paid for everything else for the vet, I was told today that they had refused to pay for the bacterial wipes, and that it was my responsibility -- bad enough that my dog got hurt and that I had to spend additional time taking her to the vet for follow ups. Absolutely not OK that they did not pay for everything associated with this! Will never use Petco grooming again. read more

Merrisa is an amazing dog trainer who helped us train our pup,Laila..We had six sessions with her,during which she taught us a range of essential commands and behaviors like sit, stay, come, and loose leash walking, as well as many other useful and personalized tips. Working with Merissa was a real pleasure.She's not only skilled, reliable, and dedicated but also fun and compassionate, which made the training experience enjoyable for both us and Laila. We now have a solid foundation to build upon as we've learned how to effectively communicate with our pup. We highly recommend Merrisa to anyone who needs a reliable and professional dog trainer. Her expertise and guidance truly made a difference in our training journey. We eagerly looked forward to every session, and Laila did too. Thank you so much Merrisa for all your help and support! Petco San Pedro is so lucky to have you as part of the team.. read more

If there are long lines, I'm not sure why a manager doesn't jump in to help. I watched a manager avoid the line twice. Yes, I'm being a Karen, but I'm Latinx so hopefully I'm a little less annoying. read more

I really appreciate Ashley and her caring for our mini goldendoodle Riley. In the near future he will need his 1st cut. read more

Petco - This picture is before, soon I will post a after picture. - Pet Stores Near Me - San Pedro, California

Called in to inquire about Petco's kitty litter program. Nate answered my call & was so helpful! He personally checked the price for me & explained to me about their kitty litter program. Thanks Nate!! read more

As described in my review of Redondo Beach Petco, I'm on a mission to find a specific flavor of a brand of wet food my cat insists on eating. And that's what brought me to this location today. It would be easy to spend a lot of time in this plaza (next to Peck Park) because it contains a Ross & a Tuesday Morning, both of which I barely resisted. This time. I've been to this Petco before but don't recall it being so smelly. I couldn't determine if it was food, poop, plumbing or wet dog......I'm guessing it was probably bulk food for horses, goats, chickens or something, because nearby Rolling Hills is farm animal central. Or Pepe le Pew hangs out here. That's OK, because a staff member was very helpful with my mission & I was able to find some of the cat food I was looking for. And I had fun with a different employee at the cash register when the machine malfunctioned - it got stuck & kept ringing up my small purchase until it stopped at almost $300. Remember HAL from 2001: A Space Odyssey? Yeah, it was like that. I told the employee that my stress caused by the cat food hunt must've transferred to the register & made it go haywire. So we had to start over & all was well in the end. (With HAL it was more difficult, to say the least.) It must have been that dang HAL who detoured my car to TJ Maxx on the PV Hill on my drive toward home. No cat food there but they do sell shoes. And there's no better stress reliever than buying shoes you don't need. Two wisdoms to remember: When the going gets tough, the tough go (shoe) shopping (just ask Carrie Bradshaw). AND Happy cat, happy life. read more

Petco - Pet Stores Near Me - San Pedro, California

See all

I went to Petco's pet hospital called VETCO. I had a couple of vaccinations and tests done there. I brought my records on my phone -- went back out my car to get those records. Now they don't have them -- which is pretty irrelevant to my problem Per the doctor I was told I could get a prescription for my dog when her weight stabilized... which should have been the next visit, as my dog crossed the 22 pound mark -- and the heart worm/flea medication was for dogs 22 to 40 pounds Per the doctor, I was told that all I had to do was have my puppy weighed and I could get the prescription. The woman at the front desk refused on behalf of some unseen person / doctor in the back The following month I got the same song and dance and the woman at the front desk acted like I was trying to get away with something. I asked for a prescription AGAIN. She refused stating I needed proof of a SECOND heart worm test. She said she knew my dog would pass but it was required When I asked for PETCOs requirements she could not provide them. She gave me documents from AKC recommending a second heart worm test. There IS NO PETCO POLICY stating a prescription can be withheld if I don't pay for another unnecessary doctor visit and a second test The woman at the front desk is trying to get an extra $100 plus out of me three visits after I was told I could have the prescription so I can price shop the SIMPARICA medication. I decided I was done with PETCO/ VETCO and asked for my dog's records today - no phone call back, no records I filed a BBB complaint and requested a refund for the last exam -- since they are illegally (?) refusing to give me the prescription read more

I had an order for pick up so I walk in and wait in the pickup counter for a while then I'm told to go over by the grooming counter and pick up my order there. My order is no where to be found so I head back to the register and the guy asks if it's for DoorDash or personal and I say personal. And then said I need to find someone to help me because the order is there by the register... where I was waiting since the start just to be told I need to wait in line. These employees are just slow, low IQ individuals with bad communication... just wasted my time when pick up orders should be quick. And the tall big back lady with short hair has bad customer service. read more

Long time Petco shopper and huge animal lover! I come here quite a bit to this location and shop for all my animals, plus grooming for my dogs. This rating and review today is thanks to Nate, he was amazing! Friendly, polite, awesome energy and just an overall amazing person. I can't thank him enough for the kind service and being a friendly reminder why I always shop Petco! Thank you! read more

Got my dog groomed there recently, and very happy with the turn out. Plus they let me know to download the app and I got 20% off! Well worth it and definitely going back. read more

Petco - Pet Stores Near Me - San Pedro, California

All the amenities your furry little FUC'r needs and then some. Fair pricing, and with a Petco pals card, you can save even more. Pet adoptions on the weekends (which I try to avoid... If I didn't, I'd have an even bigger zoo at home than I already have). Parking here at the Park Plaza complex sux, even more so now than it did before, probably because we peeps here in San Pedro (and vicinity) can't seem to get another effin' grocery store in town!!! Be sure you have a full tank of gas and be prepared to circle around for hours looking for a decent parking spot... read more

Brought our puppy here for her first appointment. We scheduled the appointment online. It all went smoothly. We arrived 5 minutes before the appointment and they already knew our dogs name as we walked in. The staff were so friendly and kind to our fur baby. Dr Tran was our vet and she could not have been kinder. She answered all our questions (there were many). She was gentle and very knowledgeable. She did not rush and made us feel very informed. A great first experience. read more

Petco - Pet Stores Near Me - San Pedro, California

Of the numerous PetCo locations In Southern California, this is another one. No better no worse than all of the rest. Though there are a million PetCo locations all around the area, each of them has their own unique vibe. This is defined not only by where the store is located but the staff, as well. Though this location is not as new, large, and nicely designed as some of the more recently developed locations, this store has everything that PetCo is known to offer. Plus, the staff here is very nice. Located in a large shopping plaza on Western Avenue, this store is fairly easy to get to. Plus, they have a large parking lot, so parking is never an issue. The one problem about going to this location is, however, getting out of the parking lot. I'm not quite sure who designed the street access but they should really rethink their initial design, as it can be a real problem to get out of this parking lot. This has nothing to do with the PetCo location itself, this is just something to keep in mind because, especially during high traffic hours, it can take some effort to get back on to the street once you have picked up your pet food or pet supplies. All this being said, this is a good place to get all of your pet supply needs. read more

This PETCO for the most part disappoints me 80 percent of the time. It's the neighborhood big box Pet store and we try to support those places. Why the one star? My appointment is at 1:45 but it does not matter. It's chaos when I walk with my pet friend. Five other owners are there with their pets to check-in or check-out. You see they have an antiquated information system so the database barely retains your last visit. So for five years they continually ask me for a rabies shot that I've shown them eight times. Or better yet they put it in their system and it disappears from the screen as soon as they save it. Yes I've pre-registered online and then uploaded the paperwork with a confirmation and it doesn't matter I still get asked for my pets Rabies shots. Which on average takes 15 - 20 mins to log in. I'm sure the employees are going mad with frustration. They really want small dogs or short hair dogs. There are no real discounts from my point of view unless you join Vetco. The point system doesn't really deliver anything. All Saturday appointments are overbooked and to make matters worse half the staff is there wanting to disqualify your dog from being groomed or serviced. Who wants to be scheduled for a confirmed grooming appointment to be turned away. Save yourself time and go to another groomer. PETCO close the grooming departments most of them are not scrutinized enough and meeting standards. Sniff I've seen this type of service before and I smell Chapter 11 bankruptcy. Merry Christmas. read more