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    Petco

    2.4 (59 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 2 weeks ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

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    Reviews With Photos - Petco

    First 60 people at 2pm did not get a free gift bag
    Ji C.

    I went to Petco for their 60th birthday event at 2 PM. I arrived a few minutes early, checked out at 2:07 PM after allowing my dog to pick a bag of treats, and was told the giveaway bags were already gone. That seems unlikely since there were maybe 10 people total in the store and only one other person brought a dog. It felt like they started giving them out before the advertised time. There were not 60¢ toys. Only saw 60¢ dog cookies (shaped like turkeys and footballs at the counter), there wasn't much happening. I even got my dog ready for what was supposed to be a fun event, and it ended up being very underwhelming. No pup cups, games, activities, giveaways... basically no event for their 60TH birthday celebration. Overall, I wouldn't recommend going out of your way for their "events" based on this experience. We were looking forward to this event for some time and they did not deliver.

    AFTER PHOTO: Horrendous hair cut. Less than a quarter inch left on him. He was so sad and lethargic the rest of the day.
    Zaida F.

    Public published review 11/10/24 I have a golden doodle that looked like a teddy. While checking in, I noticed a groomer be rude to one of the dogs she was grooming. Lucky me, that was my dog's groomer, (Petco on WestShore south Tampa). I had told her what I wanted, which was a trim and for him to still look like a teddy. It was his first grooming experience. She told me that his fur is knotted and that she can't brush it but that she had to cut it short, and that she would leave his tail and face looking like a teddy. She was very condescending during our conversation, and the other groomers could tell she was agitated with me and refused to do the cut I requested. I told her what I wanted. 4+hr later, his fur completely shaved off. The fur on top of his head was so uneven. My pup was acting like if he was treated badly and was lethargic the entire ride home and the rest of the night. Even my friend noticed how he wasn't acting like his usual self. He was quiet and he was covering his face. Doodles are known for being very happy and loving. They act like humans sometimes which makes it easy to read their body language. These groomers need to be taught how to be respectful to the customers and to the dogs. I know for a fact, she purposely and maliciously shaved my dog's entire fur off because of our drop off interaction. She's lucky I didn't make a huge scene when I picked up my dog. He was unrecognizable!! I even said "THAT's MY DOG!????? Are you sure!! He looks like a rat! I attached the before and after photos. NEVER AGAIN! She needs some better training. She shouldn't be working with dogs until she has completed proper customer interaction classes and dog care.

    Megan X.

    Terrible Grooming Department. Wish I could give zero stars I have been taking my dog Lilly to get groomed for the last 7 years. She suffers from anxiety and our vet put her on an anti anxiety med for when we travel or goes to grooming. Our last visit I made a grooming appointment and when we showed up they told me I required a letter from my doctor saying. I wish they would have told me this prior to booking my appointment. Frustrated, I asked if it would be possible to get a verbal "ok" from our vets office over the phone but they said no. I immediately called Banfield and they had a letter written for me and I came and picked it up. Upon bringing it back to Petco, they still would not accept it because it was not hand written but typed and printed on Banfield Per Hospital letterhead. I can understand and completely appreciate pet safety and taking extra measures to insure pet safety but I can't understand why my letter would not be accepted especially if it was hand signed and in Banfield letterhead. I was mad and left. Promised myself that I would never go back here. The people were rude and their policy is ridiculous. Flash forward to today. I decided to try and make an appointment again at petco. I decided to not give Lilly trazodone today. She's usually fine not in the medication the only thing that happens when she's anxious is she may get diarrhea. When I called to make an appointment they refuse to see her because I don't have a letter saying that she no longer requires as trazadone prescription. I'm like, well this is an as needed prescription similar to a Xanax. She will always have this prescription on file but she doesn't take it daily (honestly is maybe more like once monthly). So petco refuses to groom my dog because she has a prescription on her file. They also refuse to see any pet that takes any kind of medication without a vet letter. So if it's an as needed medication and your dog is not on the medication currently, you have to provide evidence from your vet that the medication is no longer in their system. I thought there was some kind of miscommunication in my end. So when I spoke to the manager she confirmed this info. I was to the point that how they treated me, I would be worried they would treat my dog terribly too. Well, petco... you have lost yourself a loyal customer. Back to pet smart and royal pets!

    My pup and I finally found a groomer home
    Renae P.

    This grooming department is the best I have ever seen in the last 18 years at this Petco. Andrea is absolutely fabulous! The entire teamwell-managed, clean and it smells nice. My pup got $170 spa job for $25. I am so glad that I rediscovered Petco and now we have a Grooming home. Now with the money we saved we can have more pupventures. Thanks to the team at Petco

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    5 years ago

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    5 years ago

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    9 years ago

    They always have the right size crickets I need for my bearded dragon and their stock is always healthy and gut loaded.

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    12 years ago

    Good party store with helpful staff. They always have pet rescue events and fundraisers.

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    6 years ago

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    Petco Support

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    12 years ago

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    15 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    Diane

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    7 years ago

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    Maylyn C.

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    6 years ago

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    11 years ago

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    9 years ago

    Worst place ever. My puppy spent about 7 hours for his first grooming, not happy at all. Not recommended.

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    12 years ago

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    10 years ago

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    9 years ago

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    Page 2 of 2

    Ask the Community - Petco

    Review Highlights - Petco

    Have an issue with my senior dog, and they actually have me more hints than my vet.

    Mentioned in 3 reviews

    Read more highlights

    Petco - pet_training - Updated July 2026

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