they have 30 fish in small tanks but tell me I can't put two guppies in a 2.5 or even a 5.5 can only hold one???? didn't even buy anything and was ready to spend a bunch of money there. wont be returning two ladies helped me out pretending to know what they were talking about. this petco sucks. I own so many fish and turtles and last time I checked they're still alive after 4 years. read more

I'm new to the area and could not find a groomer for my small dog. After looking at at least 15 different groomers in the area, I was able to get in on a Saturday at Petco with no problem (should have been my first clue). When I took my dog in, they were not friendly at all and I stood there waiting for about 15 minutes watching the girls in front groom their current dogs. When I asked why it would take so long (3-4 hours), one of them said "we don't just work on him, we do several at a time. He was scared to death because a big dog was barking nonstop in the back room. I hesitantly left him. About 4 hours later and not receiving a call, I returned to check on him. They said they called me about an hour ago...I did not receive a call. The grooming wasn't great as they clipped his rear area so much you could see where the razor started/ended and they missed several of his toenails when clipping them. I will never go back. read more

They always have the right size crickets I need for my bearded dragon and their stock is always healthy and gut loaded.

Good party store with helpful staff. They always have pet rescue events and fundraisers.

Me and my poor puppy had a horrible experience at this location. I dropped my dog off for a bath and hair cut. This usually takes about 4 hours so I was surprised when I received a call less then two hours after dropping him off. The groomer started that he could not finish because my dog was pooping and chocking himself, so I went to get him. When I arrived I was asked has there been something wrong with my dog eye, I said no why? When I seen my dog eye with this huge blood clot hanging out all I could feel is sadness and anger. I asked what happened they said that he was stressed and they don't know how this happened. Is I told them I was gonna rush him to the vet. After they hurt my dog they still made me pay smh. I get to the vet and after a 5 hour examination I was told thT my do had bruises on his head,ear,and eye all on the left side. The doctor stated that I was due to trauma. She said he was either hit or that the leash had been to tight. So a $48 grooming session turned into a bill a few hundred dollars long. I am so hurt by this experience and will never use petco again. read more

PetCo sold me 3 Koi for my already stocked pond. Within 6 hours of placing them in the pond, my fish (established over 6 years) began dying off. At last count I've lost 9 of the 17 large (over 12 inches) koi. The plecos and catfish are unaffected. I called the store to advise them of this and initial response from a female staffer was, "It couldn't be our responsibility" . Approximately a week later Bobby (store manager) contacted me and has done all in his power to rectify the situation. Ultimately they did some tests on my pond and I am now convinced that the pond was refilled by my pond service man with tap water and was not adequately treated for chlorination. BOTTOM LINE: PetCo made good on their promises to investigate the reason for the problem and has even gone as far to offer me some replacement koi. They have earned my trust and my business. read more

Well it's a Petco alright. Huge and stocked with anything I could possibly need for my 2 cats. Sometimes the cashiers are MIA, or it might take a little time to check out but it's clean and the employees are nice. I enjoy getting my "dog" fix here. Funny that there are birds in the rafters - little fluffy escapees I guess! read more

TWICE we've purchased dog food from them and found bugs in the food. Neither time they seem to really care. Service is always slow. Taking our business to Royal Pets. read more

I go to this Petco quite often. The employees there are usually pretty nice. They always offer my dog a treat which he loves. I always bring my dog with me and he always gets a lot of attention. read more

Beth is AWESOME! Your grooming services are wonderful.....the only complaint I have is you really should get someone to answer the phones in the salon, or have the store answer for them. I called for 3 days straight, no answer, no recorder. It was very disappointing so I finally called the store and asked someone to walk in there and hand them the phone! I realize that the groomers are with dogs and they can't stop every few minutes to answer the phone but not answering the phones is just not the way to do business. Hire someone, have the store answer, forward the phones to answering service.....DO SOMETHING PLEASE! read more

Fred loves to come to Petco to get his haircuts and baths and also just to walk around the store visiting. His groomer Madison is great, he loves spending time with her and she does a wonderful job! Thanks Madison. read more

If could give 0 stars would do it! Went to Petco today for a vaccine clinic that was supposed to be from 1-3. Waited in a growing line of animals for hours after being told vet running late.. when they final showed up 2 hours late, found that there would be another 2 hour wait for services. So, waited and when they finally got around to calling my dog to order the services wanted etc...for the first time informed that because the dog weighed 12.5 instead of 15 lbs, was welcome to buy their package but would have to come back again in a month to get the distemper parvo because he did not weigh 15lbs. (had two years worth of vet records with me showing dog got it all on same day those times with no issues) So, tried to get just the rabies and Bordetella. BUT, the two shots alone cost only $15 less than the entire package. So, tried just to get the rabies...they said that would take another 30+ minutes of waiting....I waited some more and 35 minutes later there were still 4 animals that were ahead of us in line waiting!!!! AND, then found out the service provider was not even able to give me a Hillsborough county dog tag... End result is they can only give it for Duval and Pasco county. Why are they even providing in this county if have to go running around afterwards to comply with regulations!!!! SO, got no shots, wasted 4.5 hours, and staff response to complaint re all was "Well we are from Orlando so sometimes we are late." How is this the customer's problem. PETCO should be ashamed that they have VETCO, representing them. Will NEVER go back there...besides the poor services and lack of caring about how they feel their time is more valuable than ours, when you add up all of their extra costs, only a few $ less than what have paid year after year at a full service vet. read more

I shop at this petco quite frequently since it's located near my house it's really convenient but I've just gotta say the customer service at this location is just plain awful. Once in a blue moon I'll get a semi friendly cashier but that's honestly it. Most of the time no one asks if they can offer any assistance while I'm shopping through the store and while checking out they are almost never at their register. Most of the time there is only 1 lane open and the cashiers never look overly happy to even be there. Today when I went there the cashier wasn't at his register and so the people standing in front of me went to look at other items near the register and when the cashier finally returned he just stood there and I had to ask the couple if they were ready to check out. Seriously? Then when it was my turn he didn't even ask if I was a pet pals reward member. He just scanned the item and gave me my total. So I then said I have a reward and typed in my number. I could easily just drive two more minutes to the pet supermarket down the street and be treated way better. read more

The cashier was helpful to solve our needs, the manager on the other hand needs either some training as manager or just find a completely different job. I ended not buying half of the items I went in for and ended going to PETSMART. read more

Worst place ever. My puppy spent about 7 hours for his first grooming, not happy at all. Not recommended.

We have brought our pomeranian in for grooming twice. The first time the cut was amazing and they did exactly what we asked for. We specifically asked that they not shave the animal that we wanted a trim and to retain the long fur. I went to pick up my dog today and clippers had been taken to him. He's completely shorn down. When I expressed my upset the groomer threw the leash at me and called the manager. The manager did not remove the groomer from the situation and let him stand there defencing his case that this was in fact exactly what we wanted. When I asked the manager to remove him from the situation as I was the customer and I was more than a little upset she just stood there with a dumbfounded look on her face and did nothing more than continue to listen to him and tell me I could come back and speak with Lulu the grooming manager tomorrow. Never again. Never again. Rude and completely inexperienced. read more

Petco - This is the first grooming our dog had at Petco which was great and exactly what we wanted - Pet Training Near Me - Tampa, Florida

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Horrible grooming department. First time I took my Australian shepherd in and ask to cut according to her breed, they cut her long hair into a buzz cut. Not happy! Gave them a second chance and thought an appt. for a bath and nails would be okay. Made appt at 3pm and was told two hours. At 5 when I didn't get a call I went in and they said it would be 7. WTF! I told them I'll just take her as is. They hadn't done anything!!! She was sitting in a crate for two hours for nothing.. Dog traumatized. Worst place ever. Never take ur dogs to them. read more

If you could go somewhere else please do. the staff is not friendly. I was looking at dog clothes the cashier Jackie came over from the register to watch me for what reason I don't know. I work two full time jobs with my dog in one hand purse in the other and talking on the phone. when you ask questions they say I don't know. okay why are you here. The worst pet store I have ever been in and won't return. will let all my family and friends know DO NOT GO HERE!!! read more

Brought my dog here to get groomed, for $50 dollars by the way. When I showed up for my appointment, I filled out paperwork, specifically a part where it says they will notify me if they find fleas or ticks and treat it. I signed for it but I knew my dog did not have fleas, I clean his bed and brush him regularly. However, when I got my dog back, the next day I notice a flea, suddenly the day after his entire bed is infested and I had to go out and buy medicinal shampoo (not from Petco), deep clean his bed, and hunt down any fleas that could be now in my home. He not have fleas when i brought him there, or else the employees should have contacted me (even though im 100% positive he did not have fleas). So I payed 50$ for a below average bath ( i brushed him after i brought him home and he still shed so much more hair, its like they did not even brush him) and for my dog to get fleas, PLUS I had to go out and buy stuff to fix it. Do not bring your dog here, its a waste of money and theyll give your dog fleas. read more