I'm a bit mixed between this place because it's a towing company, but I guess I could have been…read moretreated worse. There was a confusion with a parking pass with Spothero. I had a van towed all the way to the Southside from near the United Center. That seems excessive. The woman on the phone was nice enough and reminded "open" for me to get the van that night. The guy who gave me back the van was actually super nice and made me feel at ease, especially since I was having a bit of a breakdown with all this stress. The only thing I didn't like is that they wanted me to Venmo or Apple Pay them (no credit cards). I think I know why, but this came off really shady in the moment and took longer to get the car out because of it. Again, this is a towing company so it's not the place for happy people. However, I suppose the whole ordeal could have been way worse and they had a sliver of decent customer service. Probably my weirdest review here!

I just wanted to post here that the customer service is fantastic. We had a bit of a mix-up with a…read moreneighbor and they accidentally towed our car. However, after a brief call they were really apologetic and professional and they also brought the car back to us the same day, which saved us a lot of trouble.

Terrific experience every time not only in the city, but just reached out for service in the…read moresuburbs, and Alex was able to connect me with an another company. Great experience!

They arrived in 15 minutes and were able to jump my vehicle. It went smoothly. Met my expectations.read more

Demi Roadside Assistance really came through when I needed help the most. Their response time was…read moreimpressively quick--I barely had time to worry before help arrived. From the moment the technician showed up, it was clear I was dealing with a true professional. He knew exactly what he was doing, worked efficiently, and handled the situation with confidence, which immediately put me at ease. What stood out even more was the level of courtesy and care. The technician was extremely polite and respectful, and he went out of his way to make sure I was comfortable. Since it was cold outside, he actually encouraged me to sit somewhere warm while he worked on my car, which I genuinely appreciated. That kind of thoughtfulness makes a stressful situation so much better. I highly recommend Demi Roadside Assistance for their fast service, professionalism, and genuine concern for their customers. A personal go to from now on. Thank you

Quick and professional service! Had a tire repaired in no time and Demitrius was super friendly and…read morekind to work with. Definitely what you are looking for when it comes to having someone help out with your car.

responded with very detailed timing and was on time highly recommend…read more great pricing overall nice guy

From the owner: Reliable Towing in Chicago | 24/7 Service You Can Count On…read moreWith over 4 years of experience, we provide fast, dependable, and affordable towing services throughout Chicago and the surrounding areas. Whether you’re dealing with a breakdown, accident, or need roadside assistance, our team is ready around the clock to get you and your vehicle to safety. We take pride in serving our community with professionalism, care, and the right equipment for any job — big or small.

Very nice truck driver started my car very quickly. The bill was $150 little steep for a jump…read morehowever, I was happy to have it here.

From the owner: Towing services and road assistance 24 hours read more

Shady af. Only take Zelle or cash app and want you to pay before. Which I said no with no reviews…read moreon their yelp. From this company "Sam" called my tow driver saying that his "wife" (me) would be there with the car. You can just look at me and clearly see I'm a lesbian. Do not use this service. I paid the tow truck driver and now they say they'll put a lien on my car over $100 I didn't pay to them. They're Zelle didn't work when the driver showed up

From the owner: Afordable towing and roadside assistance. IL TOW, we will get you out that jam.read more

The driver was so sweet! I would highly recommend him if I could remember his name! He looked at my…read morecar before towing it to the shop and told me what was wrong with it. He came so quickly. Way before the time they started! Wonderful service!

From the owner: Our company offers various services to help you, whether you need a jump start, need to be towed to…read morea nearby repair shop, or are stuck on the side of the road due to a flat tire. We have a team of knowledgeable and experienced people on staff that are available to assist you whenever you need them.

James was a lifesaver! He came right away and was super professional in helping change our tires…read moreafter we got a flat tire

From the owner: Services: Tire Change…read moreLock-outs Jump-starts Battery installation Fuel Delivery Mobile Car Detailing Pressure Washing Services Snow Removal Junk Removal Local Movers Call, Email, and Text 847-580-3661 for fastest service. Easy heavy duty equipment to help you make it safe to your next destination! Plus, enjoy 24/7 access! jak.global.cleaning@gmail.com

I needed a tow for a broken down vehicle, staff was communicative from the start. Driver was…read moredispatched quickly, upon arrival was very efficient and helpful in securing our vehicle at the drop off location downtown Chicago parking on the street. I appreciated the help of the driver. Good value and would utilize STARLINE towing again. Thank you for all your help!!

I put a call in to my extended warranty company for a tow around 9:30 am. My keys were stuck in the…read moreignition and the car would not start. Starline accepted the tow. Help is usually sent within an hour. I called the warranty company because they hadn't dropped my car off at the shop, she informed me of the towing company, Starline, and their phone number. They informed her that they were picking my car up now. After an hour I call Starline and he was like yeah we got it. Called the shop, no car still. Called Starline back twice, no answer. I called the warranty company back explained my issue, she finally gets through to them and they tell her they're 15 mins away. Twenty minutes after that I got a call from the tow truck driver that he was 10 minutes away. I'm not sure when exactly he arrived (I was at work) My car was dropped off at almost 1pm. I requested a call before dropping the car off so I could alert the shop. I got no call. When I called Starline back demanding to know where my car was he said we're dropping it off now you can call them and see. The driver dropped my car in the middle of the shops parking lot. The shop employee asked him not to do that. He did it anyway and began a little spat with the shop employee, the police had to be called.Terrible company.