I needed extra FOBS for my car. Technician showed up and programmed two FOBS. After programming,…read morethe technician said that he is not able to cut the entry key that is part of the FOB and then gave me an excuse that he provides the FOB, not the key. The entry key is part of the FOB and an important part of a working FOB. He told me that I now need to go to a dealer to have the keys cut which means extra time and money. I will never use this service again and would recommend others find a place that actually completes the work correctly.

Super helpful! Even had to run to the shop to get the right handle but was super fast and got the…read morejob done!

I can't say enough nice things. I needed a new outside lock set and I needed it to be rekeyed. Zak…read morewas efficient and helpful. I ran into an issue w installation and Nick was here quickly and solved the problem. Both were a pleasure to work with!

Came out the same day. Did the job well. Next time I call, I will request Christian again.read more

Bob came today to make me new keys as I broke and lost one. Great, fast and fair priced service.read more

excellent customer service, very knowledgeable and meticulous, we lost our cars spare keys during…read moremoving, it took 10 min to program my 2017 Highlander and gave us a comfortable mind. very reasonable pricing.

Mark did an excellent job. Very good and very experienced…read more Purchased a house and had it all re-keyed with high-security cores.

These guys were a life saver. Went for a walk with the dog and accidentally locked myself out. They…read morewere able to get to my house in less than 15 minutes and was able to get inside my house in less than 2 minutes. Extremely professional and polite. They also made me an extra key for future emergencies. Highly recommend!

NAPERVILLE-NOT IN BUSINESS! Drove to the Naperville location and kept driving around the area of…read morethe address listed on Yelp and their website. Couldn't find the store so I called. Come to find out that the store in Naperville is no longer in business. Would have been nice to know before I drove all the way out there. Update your website!

Lance was right on time! He was very quick and very friendly. Great Custer service and I absolutely…read morerecommend them!

I needed a stuck front doorknob fixed. They were quick to send me a quote and had someone out to my…read morehouse within an hour or so. The tech, Artie, was nice and completed the job in about thirty minutes. That said, the amount I was charged seemed really high, and was far above what I was originally quoted. I paid but made it clear I was not happy. Violet, a manager, contacted me about my complaint and refunded some of the charges, for a final amount that was much more in line, IMO, with the amount of work that was done. For that, I commend them.

Everything you would like from a locksmith. We needed some locks re-keyed. The woman who answered…read morethe phone was professional. The prices I were quoted were flat fees rather than hourly, and they were competitive versus the competition. Even better, this leads to no surprises at billing time. Josh arrived within my preferred one hour time frame. He was professional, friendly, (and since I was curious) informative. He did everything right--even after bumping into a small puzzle of a problem--with patience and grace. You might say, "Your points are granted. But nevertheless, why 5 stars rather than 4?" You got me there. Really, what else could they have done for the extra star? "They could have offered you a beer." Yes indeed they could have. Therefore I offer this qualification of my five star review: Don't contact them if you were expecting a free beer.

Professional, knowledgeable, affordable. Simple and clear services. I will be a return customer…read more Keep in mind, there are different key types these days so it might take a little longer.

I dealt with Hirvin. He was professional and courteous. All of my questions were answered. I…read moreneeded a key fob programmed and after being rudely dismissed and told to "Google it" by a big name brick and mortar locksmith, Hirvin came through at a fair cost. I highly recommend his services.

If you need anything with keys or locks to be fixed, look no further! After having gone to TWO…read moredifferent ace hardwares to make copies of a house key (unsuccessfully!! They didn't work and I spent HOURS driving back and forth to have them try again, and ultimately to return them), Mark made copies of the key quickly and they worked! and when we needed some springs in our lock fixed, Mark was responsive! He told me he would arrive in about an hour, and about ten minutes out gave me a courtesy call to let me know he was close by. He not only fixed the lock, he also tightened up the screws and the screen door (that would slam shut previously). Mark was courteous, kind, professional and knowledgeable throughout the whole experience. Definitely going with Mark again anytime we have any key/lock needs! Thank you!

Mark was able to remove a combination trigger lock from my handgun. One of the three combination…read morewheels was broken, but he was able to do a work around to remove it. After spending more than half an hour working to rectify the situation he wouldn't accept money. He was extremely polite and professional. I would highly recommend Windy City Lock and Safe for any and all services.