Exellent service. They have Strong communication skills and patience are in theur top priorities. Fine and lock have detail-oriented skills to install door locks, deadbolts, safes, mechanical locking devices and electronic alarm systems to safeguard homes, businesses and vehicles against theft or intrusion. They also repair locks, safes and security systems that are broken or damaged. They have a fine motor skills to disassemble padlocks, safe locks and door locks and gain access to tight areas using specialized tools. It's rare to find locksmiths technicians who posses strong interpersonal skills. They often set appointments, provide verbal instruction and console clients who are frustrated, scared or disappointed with their current safety measures. You see...Some customers may experience panic when locked out of their homes, businesses or cars, so Fine and Lock Locksmiths are well able to work in high-stress environments. The Bill was fantastic! Fast, polite, efficient - he came to our home same day to install a deadbolt. I can't say enough good things about the service we received. We will definitely be back for all of our key/lock needs. We finally found our locksmith guy, Thanks Avi. read more

My second time using Mr Fine. His service again was outstanding. My daughter's rear door handle fell apart, creating both a safety issue and a convenience issue. It happened as she was leaving for work in the morning. I called Avi to explain what happened and how it was impacting her. He called my daughter as she got home from work and was there within an hour. He took the time to show her what was wrong and if it ever happened in the future how to fix it herself! Outstanding service. He cared for our problem and responded. Love his service! read more

It wasn't an emergency, but needed a lock fixed. I wanted to find someone local to rogers park, not just a traveling nomad. Avi was great. Responding to message quickly, emailed him some photos, he gave me a quote. Offered to sell me the part if I wanted to do it myself to save money. Opted to have him come do it. He showed up when he said he would, was very friendly, got it fixed in no time, and was on his way. Oh, and his quote was 20% less than others I had gotten. Which wasn't why I picked him, but thought I'd through it out there. read more

I inadvertently locked the door to my workout room and needed lockout service. I got an email within 10 min from Avi. I told him that I lived in Rockford and that he was too far away. He told me he could still help and knew an associate in Rockford. I called Samuel and he came quickly and had the door open in 2 minutes. Avi emailed back to see if I was satisfied with the job; which I was. I have a new locksmith and for you guys in Edgewater Avi is a great resource. I give 2 thumbs up to Fine Lock and Key! read more

Avi changed the front door lock of my condo this past Monday. I was anxious since I discovered some missing items in my condo. Initially, I was apprehensive of his lock recommendation since it was unlike what I had. We went to the local hardware store together and checked out locks. I ended up taking the first lock he recommended. Avi took the extra time to show me how my new lock worked and how to change the codes. I would call Avi again and recommend him to my friends..... Linda C read more

Amazing! My friend had just landed at the airport and realized she didn't have her house key. I called Fine Lock and Key for her to help coordinate meeting so she wouldn't have to wait outside in the deep snow and freezing cold late at night. Ari answered the phone right away, was extremely professional, and was responsive to both of us. I was additionally impressed to hear that he met my friend at the door and had her back inside in no time flat. read more

This is the second time i have used this locksmith. He is excellent! He asked if i could send him pictures via text of the french doors i needed a lock on. He new exactly what i needed and came prepared with a new handle for one of the doors with the lock. It literally took him 7 minutes. How nice to have someone so prompt, knowledgeable and that experienced at a reasonable price. I could not recommend someone more! read more

Need a locksmith? Then this is the guy!! My request for a quote resulted in an almost immediate callback. Avi arrived ahead of schedule, completed the job in no time, and the charge was exactly as quoted on the phone. Very personable and someone who obviously cares about customer service, not about rushing through to get on to the next job. Five star rating just isn't enough. Call him, you can't go wrong! read more

We needed a pushbutton lock installed at our house. The lock needed to be 100% mechanical as we didn't want to ever worry about battery replacement or electrical failures. This company was totally responsive to our needs. They ordered exactly what we wanted and came to install within a day or two. Qualified, easy to work with and great fair price. We would definitely call them again for service. ​ read more

I called Mr. Fine this evening based on Yelp reviews. His quote was a little lower than the other folks I called and he offered to come out this evening rather than tomorrow at no extra cost. I had him re-key all seven locks in my house, which took him about an hour. He was an absolute pleasure to work with. I would definitely use him again and would recommend his services without hesitation. read more

I contacted Avi through Yelp and received an initial reply in less than 20 minutes. We made arrangements for him to do work that evening on locks in my apartment, and he was there on time as promised. He performed the work quickly and effectively, was friendly and polite throughout, and was straightforward and honest with his pricing. read more

Avi did a fabulous job of rekeying several locks, solving challenging issues, and taking the time to make sure everything worked perfectly. He had the parts on hand for what became a complicated project and completed it in the same session. Patient and knowledgeable, I highly recommend Avi for any locksmith project you have. read more

Called two places who said they could not put a lock on my sliding door to the patio. I called Avi and he installed a fantastic lock with a keypad at a very reasonable price. Avi is a super nice guy who has pride in his work and does not leave until the lock he installs works to perfection! read more

Avi came to my place twice. First time was on a late weekend night. He came quickly and did an excellent job. Second time was to switch the locks in my house. He explained all the options, and did an excellent job. I would definitely recommend him for any locksmith job that you need. read more

Meticulous, Honest, Caring, and reasonably priced is the best way to describe Avi. He understands the urgency of needing a home lock repaired as well as a family's need for various types of locks. He works to come out as quickly as possible and works efficiently. read more

Avi is amazing. He arrives on time and his price didn't change. The price he quoted me was the price I paid. Avi is very knowledgeable and worked very fast. It took about a week for the locks that I wanted to arrive but that was delayed due to the supplier. read more

Avi saved the day!!! I was locked out of my apartment and called him at 6:45 PM, and he had me in my apartment by 7:35 PM. He was quick, polite, and professional. If I ever need help again, I will not hesitate to give him a call. Thank you Avi!!! read more

Avi from Fine Lock & Key Locksmith did a great job installing my new locks and rekeying the older ones. He was very responsive through yelp and text message; he came out the same day I decided to move forward with the service. I would recommend him. read more

I had to have over 20 doors re-keyed, and the locksmith was very professional and efficient. Once he was finished, he walked me through every door to make sure that it was acceptable. He would give me the heads up prior to making any fixes as well. read more