We stayed in this unit for the first time & have been staying up at the Ridge for 40 years. It was…read morea lovely unit & the views were great. We would highly recommend this unit for a most memorable vacation. It easily accommodated 5 of us for most of our stay. Diane & Terry have always been super to work with - they are on top of everything. Ridge Realty rocks!

We stayed at The Ridge unit 2423 and the view is just spectacular! We could watch the whales from…read morethe balcony while sipping our coffees in the morning. Pure bliss! The condo is totally equipped and very clean and comfortable. It is a very exclusive area in Kapalua and I could not have picked a better place to have an unforgettable vacation with my family. Thank you Ridge Realty Rentals!

Beautiful properties to choose from. We stayed at Ka'anapali Plantation #12 and it was spotless,…read morebeautiful, and had breathtaking views.

We booked Royal Kaanapali L101 6 months in advance. Plumbing issue delayed entry, it happens…read more "London" from Maui Beach Rentals was irked I did not respond to her texts and emails while I was driving to the property. I'm Sorry? I had to say that for some reason, and she seemed to calm down after I apologized to her, but not for long. She then offered a smaller, less expensive alternative, or I could find somewhere to stay on my own? Thanks? When I questioned changing my plan for the next 8 days, her response was take it or leave it. Again, thanks? My eventual response was that "We have no where else to stay". I had to ask if we could switch to the L101 location when the plumbing issue was resolved. Wait, what? She needed to call a manager? That ended up happening, only because I had the audacity to ask? She didn't seem happy about that either. Processing payments and answering basic questions is bare bones basic customer service. Resolving a problem without acting like you, as the customer service representative, are being inconvenienced by having to deal with it, is not good customer service. L101 is a great property. An amazing location and view, and amenities that you would otherwise have to pay extra for (like I did) . Fortunately, you can book another condo in this resort without the need to apologize if you have any trouble. https://www.kaanapaliroyal.com/

I can't say enough good things about Leanna. We had originally had a trip booked for April 2020 but…read morethen Covid hit and Hawaii effectively shutdown. We were able to rebook our trip to August hoping that things would come down. Unfortunately Hawaii is still quarantining guests and we asked for another extension. Leanna was able to accommodate us without hesitation for 2021. As much as we would have liked to have visited Hawaii we know now is not the right time. Leanna has been very accommodating and appreciate everything she has done. Definitely would recommend and don't hesitate to book.

The water heater went out 3 times while we were there and once it was out for 24 hours. The first 2…read moretimes it went out they sent someone out to fix it within a few hours but the last time it went out the repair man wasn't able to fix it because he didn't have the right parts and it was to late in the day to get the right parts so he told us we would have to wait another day. I appreciate that things go wrong and stuff breaks but 3 times is a little much.

We rented at Kapalua Bay Villas in September2022 through Quam Properites and they were a pleasure…read moreto rent through. Very professional system from paperwork to checking in. Condo had plenty of supplies for our stay. Nicole was wonderful in answering questions and recommending new restaurants we had not tried yet. So much better then renting from ABnB or HomeAway-Expedia Group. More personalized service and flexibility for your money. I definitely recommend using Quam properties for any Maui rentals!

My husband and I just rented a unit in Kapalua (Bay Villa 34B4) and could not have been happier…read morewith our experience with Quam Properties! They were wonderful with all communication and prompt attention to anything we needed. The unit was absolutely beautiful and pristine! They clearly paid a lot of attention to every detail and made sure that we had all that we needed. The pricing was extremely reasonable. We would not hesitate to rent from them again and we highly recommend you rent from them as well! You will be so happy you did. Thank you for everything, Quam Properties!! We would not have had the same amazing vacation that we did without your help!

Jessica was simply amazing from start to finish in helping me find the perfect condo in South…read moreKihei, and I can't recommend her highly enough! As a first-time homebuyer and being new to the process, I had so many questions, and Jessica made the entire experience seamless, stress free and truly enjoyable. She took time to truly understand what I was looking for and the patience and dedication she showed in the process was unmatched. Although patient with me, Jessica's sense of urgency was on another level with communication, getting questions answered and documentation complete. Communication and access to information was extremely important to me and whether it was via text, email, phone or the Compass App (which I was blown away with), she had rapid response time whether it was early morning, late night, weekday or weekend which was so appreciated and allowed me to move quickly. Jessica knows the Maui Market inside and out and on top of that, she has great knowledge of each Condo Community and even veered me towards specific locations, buildings and units within the communities due to highway noise, wind directions, sun location etc. which was not initially on my radar. She also went above and beyond with referrals that were tailor made to my specific needs. The network she has with anything remotely related to real estate on Maui was a huge asset and made the whole process stress free from start to finish. Whether it was a lender, title company, inspector, plumber, electrician, locksmith or AC company, her experience and relationships saved me so much time and stress. Thanks to Jessica's expertise and support, I ended up with the perfect condo that well exceeded what I imagined was obtainable within my price range. If you're looking for the perfect place to call home and a smooth, enjoyable buying process, look no further. Mahalo Jessica!!

Jessica is the best!!! We are so thankful to have found her. She took on our complicated situation…read moreand made it happen. It was such a relief to know she was taking care of everything. She went above and beyond over and over. If I could give her 10 stars I would!!

This resort is not closed, we stayed in Unit 112 from January 3-8, 2024…read more I did post a helpful review on the VRBO Website but it does not allow photos so I'm following up with Yelp. This is an extremely dated unit that is located at the side of resort and unlike the beach facing units has no view of ocean unless you crane your neck around the plywood wall on the lanai and there is an unpleasant aroma that wafts in the room through the louvered windows. There is no pool or grassy area to sit and relax. The coin operated laundry is located in an outdoor building next to some gas grills. The owner has most all available space (drawers, closet, kitchen cabinets, underneath bed, lanai) jammed with personal items leaving little room for guests. This is a very small unit and unsure how more than 2 people could accommodate (her VRBO reviews stats a family of 4 stayed there??) Our first morning we awoke to cockroaches in kitchen and a non operating coffee maker. Coffee maker was replaced on day two. The refrigerator did not seem to cool properly and ice would melt in the freezer each day. The dishwasher has a broken lower rack that falls when trying to load dishes. On day 4 the kitchen sink started leaking and once again I contacted owner. She told us to discontinue using sink and dishwasher and to do dishes in bathroom. Later that day she called my cell phone and told us to return to room to let a lady in that was going to work on drain (apparently you must always keep room key in an outdoor lock box so anyone with code can enter. And no, there is not a room safe for valuables) The garbage can from under sink was now placed in the already narrow kitchen walkway. We were unable to prepare meals for 2 1/2 days and when I asked for compensation from Linda (owner) she completely ignored me. Her retaliatory response was to give me a bad guest review on VRBO which is laughable as we swept and cleaned each day to try to keep cockroach infestation under control. As mentioned, the front facing units are lovely, some are very nicely updated. The beach itself is centrally located and perfect for relaxing.

Stayed here twice . Quiet resort on shores of Napoli Bay ! Easy beach access and great bbq area…read more Laundry Mat on site . Not many units are updated but 116 is ! It's fantastic ! Great shower ! Tons of beach supplies ! Awesome bed ! No ac at this condo resort but we haven't really needed it . You have a private near beach shower for guests and owners as well . We will stay here again .

Well, that old saying 'it's not like it's the Ritz' rings classic…read more Valet spot-on fast. Zero wait. Impeccably dressed staff, attentive, polite and happy to help, very pleasant. We came for dinner and a show, and a tour of the grounds, but not a hotel stay. I can confirm the grounds are spectacular, with courtesy cart for longer distance. Property is very well taken care of (shout out to the protected native area and commemorative plaque). Food staff was very accommodating, and most importantly, friendly but not overbearing. Well done! Location is probably one of the too 3 on the west side. Ritz, thank you.

We came to the Ritz-Carlton expecting the level of service and attention to detail that the brand…read moreis known for--especially considering the premium price and the fact that we're Platinum members. Unfortunately, our experience fell well short of those expectations. Our stay started with being checked into a room that hadn't even been cleaned. After bringing it to the staff's attention, they did make an effort to recover by moving us to a new room, providing $300 in resort credit, and offering us an Oasis bed at the pool, which we appreciated. However, the service inconsistencies continued throughout our stay. One evening we returned from dinner to find another couple's honeymoon welcome package--including champagne and banana bread--delivered to our room. While not a major inconvenience, it highlighted a lack of personalization and attention to detail that you simply don't expect at this level. Pool service was another disappointment. Our initial lunch order of avocado toast, poke, and carne asada tacos took over 30 minutes, and a later quesadilla order also took more than 30 minutes. The staff did comp us a round of drinks for the delay, which was appreciated, but the food itself was underwhelming and didn't justify the premium pricing. What stood out most was the disconnect between the cost of staying here and the overall experience. When you choose a Ritz-Carlton, you're not just paying for a beautiful property--you're paying for exceptional, personalized service and flawless execution. That's the standard the brand has built its reputation on. While the staff consistently tried to make things right after issues occurred, there were simply too many preventable mistakes during one stay. This is a beautiful resort with wonderful employees, but at this price point--and as Platinum members--we expected a much more polished, personalized, and consistently exceptional experience. Recovering from service failures is appreciated, but ideally, guests shouldn't have to experience so many of them in the first place.

My Husband and I stayed here for a Mini Vacation, it's a beautiful little Condominium perfect for a…read moresmall group of four or a couple. It's set off the path which makes for a quiet and relaxing escape, not far from downtown Lahaina. We loved being able to stay here or travel into town, the studio has allot to offer including a cute little book where you can write down your vacation hot spots to share with future guests. I hope you enjoy this place as much as we did!!!

From the owner: Hale Ono Loa #414 is a beautiful top floor, ocean front condo on Maui's west shores between…read moreKa'anapali and Kapalua resorts. It is fully furnished, loaded with amenities, in a gorgeous newly renovated complex. A great vacation rental for those wanting to enjoy all that Maui has to offer.