Disappointing experience. My e-bike got a flat while riding with my son in the trailer. I know it's…read morenot the best area but I was hoping to grab an employee to take a look at the bike and see what quick options I had. I am not sure which employee it was but he approached me and I asked if he could walk outside with me to take a look at the flat. Annoyed by the request, he asks me to bring the bike inside to take a look. While I know this may be the way to inspect a bike, I am carrying my two year old son, so I am not going to ask someone to watch him, nor let him roam, while I unhook the trailer and wheel my e-bike into the store. Anyways, he does come outside and seems to quickly turn more annoyed that I do not know the size of my tires or what the exact issue is. He curtly says I'd have to leave my bike with him as he can't do anything about it right now, plus he sprinkles in a mention of a $40 charge for work on an e-bike not purchased there. I clearly didn't have the means to leave my bike right then and there so I said nevermind, and asked if they had any suggestions for a quick fix in the meantime. "Nope" was the response I got. Great...thanks... By the way, there is a quick fix. Slime or FlatOut are pretty cheap products at ACE or Walmart to fix even a flat e-bike fat tire. I'd be shocked to find out this employee wasn't aware of that product. Even if it is just a temporary solution or not. Regardless of the lack of welcoming feeling, I thank you for making me look this up myself so that I could save money and won't need to return to this shop again.

I needed my tire looked at as I knew something was wrong with it but couldn't figure it out myself…read more When I got there Erik took my bike back right away and had it fixed in less than 10 minutes! Explained what the problem was, and was so helpful and nice! This is my 2nd time coming here leaving with a great experience.

Brought a couple wheels in for a tubeless conversion. Talked to them when they first opened…read more Brought the wheels in around noon and got them back the same day. Very helpful and friendly guys. They have a decent inventory and what they don't have, they can order and get quickly. Fair prices too!

Such a great shop to get your bike repaired at. They fixed so many things that other stores…read morecouldn't fix. Will be going back again and again for sure!

The Bike Doctor is a courteous problem solver. He quickly fixed a tension issue with my shifter and…read moregave me advice on how to shift gears for a better riding experience. He also identified and corrected another issue that I didn't know about. For context, my bike was disassembled for travel and this was my first time putting it back together. I got it 90% of the way there. He got the bike 100% usable. All this was on a Sunday for $30. The Bike Doctor is great.

Fantastic Service, immediate results and very practical approach to business. Gary has an expensive…read moreknowledge of his craft and does a great job

I love these folks! I went in to get a couple of new tubes installed after having trouble changing…read moreone myself due to stubborn tires. Not only did they replace the tubes, but showed me a couple of tricks to make it easier for me next time. He then took the time to ensure brakes were adjusted, shifting cables were clean and adjusted, and even checked the headset to ensure it was safely snug. I couldn't be happier!

I am finally writing this review because I recently went to a real bike shop. Wow, what a…read moredifference. This store lacks the professionals needed to provide quality service. My tires exploded in my car because the tech overfilled my tires. Then, they tried to blame my tires instead of taking responsibility. Oh, and I have tubless tires, which means the liquid got all over my car. Next, they claimed they couldn't fix my squeaky brakes because I need a special type of brake pad. Just took them to another shop and they were able to swap them out. Lastly, their tune-ups literally take weeks to complete. How is that even possible?! Really cute store setup, but honestly, complete airheads fixing bikes who actually know nothing. I might as well try to fix my bike instead. Go somewhere else on Colfax to get bike repair services. You won't be disappointed!

Flat rear tires have plagued me back into 2024. Thorns. Shredded valve stems. Unexplained…read morephenomena. After multiple flats this year, I wondered about a curse. Corporate shops in my part of town employ teenagers and people with no stake in the game. Friendly, but feckless advice and failed solutions left me feeling flat-- discouraged enough to consider the cost of going tubeless. Ouch. Time to go local. I found my way to Mile Hi yesterday and wish I'd gone after the first flat. Chris identified an obvious solution and I walked out ready to roll in about 15 minutes. My wallet thanked me. How the other shops (and I) missed this is beyond me. It's not only decades of experience, but concern for doing right by people that impressed me. A simple matter felt like more than just a sale. Integrity matters and corporations are not the 'people' who offer that. That's True Value, no hardware store required. Highly recommended.

All I needed was my gears to shift effectively. These guys (brothers?) knew that the lines can get…read morepeanut-buttery after 10+ years. They cleaned things up, didn't unnecessarily upsell me, and got my bike back to me in 3 hours. Extremely reasonable on a weekday. It cost $20- again, great price! Thank you for the quick help and love that you're in the neighborhood. They also sell bikes, accessories, and e-bikes. I'll be back for other cycling needs.

I had a flat tire and needed a quick fix to get back on the road. Ian was super helpful and got me…read moregoing. Really appreciated him. Great guy and would recommend this place for anyone that needs bike service.

The best bike repair shop is the one you never have to go to…read more Think about that. Ok stop thinking. So me 'n my armadillos had a gnarly month of like 4 flats. It became a thing to trek here every weekend for repairs. After the last flat, they ordered me schwalbes from overseas. That was months ago. And despite riding just as hard as before (that's what she said), I've never had a single issue or had to go here ever since.

We researched and decided to buy a Specializes Globe LT cargo bike and brought our kids in the…read morestore to purchase it. Cliff was very stern with our children and kept telling them not to touch things, not to play, etc. I also don't want my kids to run around but there was nothing kids are allowed to do in the store and it took forever to get the bike purchase finalized. There has also been very poor communication about when our bike is ready leading us to repeatedly reach out to them to find out. This doesn't make me want to get our bike serviced by them in the future.

Went in to get a saddle for with my partner. My partner was met with some pretty questionable…read morecomments as if he was not knowledgeable and the associate who was assisting through the process was in my opinion clueless. He has rode the saddle outside to see if it was proper and while he was doing so the associate made a nasty comment in which I had to rebuke. Then the associate did not mention any installment fee, which also took forever in a day to do showing the incompetence. 1. Do not judge those who come into the shop-because they could be a great profit. 2. Watch the comments made about said customers because you don't know who is listening. 3. Inform the consumer on what would need to be charged -so that if they can and rather install they can. Just customer service skills which should not have to be explained.

Would not recommend…read more I dropped my bike off 6 weeks ago and knew it was time for the dropper post to be rebuilt which they confirmed. I was told they'd get it rebuilt then contact me when it was ready. I didn't hear anything back and when I reached out yesterday that's the first time they tried to fix it saying they could send it off to be done locally. What were they doing the past 6 weeks?? I can't imagine relying on this place to services bike in riding season with any sense of confidence. While they blamed it on Fox for warranty issues, the first they asked about what year it was to see if it was recall eligible was yesterday, so it clearly was sitting there for 6 weeks collecting dust. Tried to keep business at a small shop, but very disappointed. Picked up my bike and will take my business elsewhere.

I recently got a board wax and my edges sharpened at Denver Bike and Ski Repair. My experience and…read morethe customer service was pleasant, and I got some good extra information on fixing two small chips with epoxy. The wax and sharpening was excellent! My board was flying down the hill the other day, and I could hear the edges really digging in to the snow. They are truly "sharp," and the shop even filled in a couple of dings on the bottom of the board. Given the work quality and price point, you can't go wrong here!