I have purchased many used computers over the last 40 years from T.E. Elliot used to pay attention…read moreto the sales dept . I tried to look at some used machines today on line , but was informed by the sales rep (Gerardo) that they no longer sell used (refurbed) desktops to Canadians . Only to Americans . I guess I will have to shop there from now on... David J. Potter , in Ottawa March 27, 2022.

I would give this place ZERO stars if I could. Horrible service. I was lied to consistently…read more I don't usually give negative reviews, but I feel it's my duty to warn people about this place.

I dont really shop here... but I DO need printer ink. I can just think of a million other ways to…read morespend $60. However.. I love Amazon and am a very regular customer. In 2 years I've maybe returned 2 items. This Staples is the return centre for Amazon. So quick and easy, in and out. The same Clerk has helped me out x 2 now and she's great. Lots of parking. Never busy when I go. I love the odd clearance area and the seasonal things they can sometimes have at Xmas. I'm a fan but I mainly come for the Amazon reason.

The in-store printing service was excellent, and the staff were very helpful. However, the online…read moresystem I tried to use before I went to the store had two major problems: (1) all the files I uploaded had to be re-uploaded to a different website at the store, and (2) the online system only accepts credit cards from Canadian residents (I have a Canadian bank account, and own a condo in Canada, but my billing address is in the US, so the Staples website would not accept my credit card) -- and they did not disclose this until after I had spent a couple of hours uploading my files and fine-tuning the print options so the costs were reasonable. Sigh!

Great Service,,I went in with my HP laptop which is about 4 1/2 years old inquiring about upgrading…read morethe 8GB RAM, which I was told last year by Best Buy that is not possible, I asked the rep if I can upgrade to 16GB, he found out that yes it's possible, talked to the service guy, said I can wait, which is great,,,before you know it, I found out that now I have 24 GB RAM, which is 8 + 16, which meant I had two slots,,any way my laptop feels like brand you again thanks to Canada Computers Staff,,,well done,,keep it up,

A year ago, I bought a Dell tower with 64GB RAM and 1 TB SSD memory. Also purchased 3 year warranty…read morefor $74.00. Last week, the disc drive died. I took it back, assuming that Canada Computers would replace the disc under the warranty. Instead, they said they would give me a store credit for the original purchase price. The problem is, the increase in memory costs (since I bought my original tower) means that one cannot purchase an equivalent replacement at anywhere near my original price. In the end I had to buy a new tower with half the RAM and memory of my original tower for $142 on top of the store credit. In addition, they would not reimburse any of my unused warranty, not even allowing me to transfer the unused two years to my new purchase. And of course, they hung onto the old tower, presumably to harvest it for parts. So when Canada Computer offers you a warranty, make sure you know what they are, and are not, offering. Don't assume (as I did) that they will repair your unit or replace it with a comparable unit. You will be disappointed.

We were at the BB to check out some Legos, but I also took a sneak peak in other areas. The store…read moreis clean. Associates are friendly, saw many of them helping customers. Apple, Microsoft, Samsung areas look fantastic with many different products on demo. TV and Theater section is also big with lots of TV of different brand are on display. I saw many different TVs are on sale for the beginning of NFL season. Also was impressed with huge Dyson corner, home security section, speaker and headphones section. Checkout lane had no wait time, associates were taking care of the customers pretty quickly.

We've been here a few times, and it's our go-to place for comparison shopping on electronics. They…read moreoffer a better choice than Costco, and a larger selection of electronics than Chapters. Sometimes they have the best deals, and sometimes it's just.... meh. The clerk was helpful and cheerful, but really couldn't help us much. Best Buy has a few readers on display, but not what we were looking for. I can say that their prices on Apple products were pretty much the same as what we saw at the Apple store this week - you can get an Apple tablet the size of a reader for about $330, so I wouldn't hesitate to consider an option here and it might just beat having to go to Bayshore (where I hate the parking!) What I found odd about our visit was the lack of clientelle! It was dead quiet in there, and we had the place almost to ourselves! So the staff was attentive. No problem there! We are looking at alternatives for potentially replacing a Kobo Arc. Too bad, too, because that Arc got a LOT of use! It's the best reader we have ever seen (we really lucked in with it), but I think in the long run readers are getting hard competition from tablets, which you can read on but you can also do other stuff. And therein lies the problem: this Kobo was a pioneer among readers in that you could download other apps, like Kindle, email and Google - even chat through Google hangouts while in Wifi! Tres cool. The newer Kobos stick to being readers and have less options. So, we have been searching around to compare, and Kobo does not even make the Arc any more! That is SOoooo too bad! But our experience with this one is disappointing in a way, because it's only just over 2 years old and it just crapped out - it died. Unfortunately, Kobo help (live people) were not a huge support, suggesting a couple of things to try (to no avail), or a discount on replacement! So we are looking for a work around. We did try dropping it off at a repair shop. The technician tried plugging it in and it seems to be working now. Maybe our charging plug has bit the biscuit? In any event, I hope it will revive. It would be nice to get a couple more years of use out of it before purchasing a tablet. Yes - a tablet! That would be the alternative, because once you have all these gadgets, you are hooked!

PC resets every now and then. Hangs up for no reason. Am continually restarting the machine. So…read moredon't be surprised if you get a piece of crap.

brought laptop for dust cleaning and check parts good reliable honest service give them a try !read more