I had Kurtis from Big Bear Home Services come out to inspect my chimney and fireplace, and I…read morecouldn't be happier with the service. It's refreshing to find someone who is honest, straightforward, and puts the customer's safety first. Kurtis performed a thorough inspection to make sure my fireplace was safe to use. Instead of trying to sell me services I didn't need, he told me my chimney was actually in great shape and did not need to be swept. That level of honesty is hard to find these days. Great value! While he was on the roof, he noticed a spot that needed additional sealant and took care of it, making sure everything was properly sealed and protected. He explained everything clearly, answered all of my questions, and never pressured me into unnecessary work. If you're looking for a trustworthy chimney professional in the Big Bear area, I highly recommend Big Bear Home Services. Kurtis is knowledgeable, friendly, professional, and genuinely cares about doing the job right. I'll definitely be calling them again for future inspections. Five stars all the way!

Such great service. I called and needed help with my fireplace. Big Bear Chimney was able to come…read moreout to my cabin. Assess what needed to be done and finish the job. Awesome work ethic, materials and completed in good time.

When planning to start a house project, it's very important to hire a knowledgeable and responsible…read moreperson/company. I am glad that we found SoCal Fireplace Services on Yelp. We got a fast response and quote from Justo. He is very knowledgeable and explained all our options. We are unfamiliar with fireplaces and all the variety of options that are possible. Justo was very patient and thorough with us, especially whenever I changed my mind about something or had additional questions. Justo was there to answer our questions and further explain the process. Their prices are definitely reasonable. You will definitely get your money's worth. We are very happy with the results of our beautiful fireplace. We highly recommend using SoCal Fireplace Services. Thank you again Justo & Lizette.

Great service. Not expensive but very fair.good communication. Very friendly and thoroughly…read moreexplained what is recommended and how often it should be cleaned.

We love the fireplace Sweep's Luck sold us and installed! It's efficient and easy to use and keep…read moreclean. Bonus: in addition to the blower for our top floor, they installed a second blower going into the lower level of our home! We recommend the 3600 model. The owner has so much integrity that he sent us a refund of $700 because the installation didn't cost as much as they anticipated for a mountain home! When is the last time a vendor did that? We are grateful, satisfied, and quite warm and cozy! Thanks Nolan and your entire Sweep's Luck team!

Professional, clean, polite, efficient, thorough, on time…read more Reasonably priced and proactive in their assessment. One of our chimney's didn't need cleaning and they alerted us to a problem with our parlor heater.

I asked Mike for a consult after I got a $19K estimate from another company. He repaired my…read morefireplace much quicker and easier (and a much smaller bill!) than the complete replacement I was originally told I had to do. I really appreciated that! (I love my vintage fireplace) He was so quick, so efficient, so thorough - I wish every home repair service was this easy!!

Showed up in time... Great work. He even cleaned my mess. Called him Saturday. He came out Monday.read more

Responded immediately only to discover that our "chimney" is actually an exhaust vent like in the…read morekitchen. It just happens to be outside over our built in grill.

Miguel responded to my request right away and we set up a time for the following week to have our…read morechimney cleaned and inspected. He showed up right on time and did a thorough job. He showed us a few things that he found that need attention. They are the same things my husband had already seen. He did not upsell us on anything. He was knowledgeable and hopefully soon will be helping us with some repairs.

I highly recommend Marty's services. One of our airbnb guests broke the stones off our fireplace…read morehearth. We called Marty and he gave us a quote over the phone. Within 2 days he was out at our cabin fixing our hearth. I am so thankful we found him, as guests were complaining and writing bad reviews about our cabin due to our broken hearth. If you have any fireplace issues, Marty is your guy!

Marty was quick to respond, and came out to do the job the next day. He knew exactly what was…read moreneeded for our broken hearth. He was very experienced, friendly, and did the job perfectly. Thank you Marty!

Wow!What a great job. The removal and cleanup of our old fireplace was done without any issues…read more Then we had a beautiful new fireplace installed and checked by these pros. I was happy with the price and they came to the job location on time. Now my family and friends will get to enjoy a beautiful and safe fireplace. We also had a request of having the fireplace set on a timer. Well they got that installed perfectly as well. I highly recommend this company to all... Thanks again for everything and I will spread the word. Glad I found you guys! This definitely was the finishing touch on my newly remodeled condo in Lake Arrowhead, CA. Great prices and all looks perfect!!! Five Stars All The Way

The team was diligent and professional. They had a long lead time, but there communication and…read morefollow through is exceptional. We used them to clean and seal our fireplace and install gas logs. Very professional installation and clean project.

John was great! First of all, they do work on the weekends and that is a huge win for anybody that…read morehas a busy work week. Communication was good through yelp and text overall, they were quick to respond with a date and time range of service and communicated confirmation the day before and when they were on their way. John himself was super friendly and respectful. He took off his shoes before00000 entering the house even though he didn't need to. He said hello to my mother on the way in and out. He was just a great guy who was friendly and super relatable. Just really good customer service. As for the service itself, he was knowledgeable about how to clean and fix my dryer vent. Total service time was under hour. It went really quick and the dryer never worked better. I will definitely be using him later this year for my AC ducts and in the future.

They did a great job at cleaning the air ducts and dryer vent. Very professional. I would hire this…read morecompany again in the future.

First called this company in Late May/Early June to get a quote for extending our brick fireplace…read moreupwards for a second story addition to our home. Two technicians have been sent. One in June and one this past Thursday at the end of July. Both technicians said they could do the job. First technician ghosted us and asked if we wanted to pull permits or not - a red flag given the scope of the work. Second technician said they would have an estimate for us in 48 hours and four days passed. Both contractors were late despite three hour windows. Second contractor was standoffish when he came by nearly two months after the one who ghosted us. Finally called their office myself thinking that maybe their was miscommunication or that they weren't taking my wife seriously and finally got a person only for them to tell me they weren't licensed or didn't have the ability to do it with little explanation. Asked if they knew a person who could and they said no. There are a lot of red flags so proceed at your own discretion but they apparently decided they didn't want the big job we were offering despite leading us on in an atmosphere where material prices are fluctuating by the month. We didn't even get to hire them and they already cost us money by wasting our time, the general contractors time, the architect's time, and the structural engineer's time. My wife will also be leaving a review with her experience.

I've used this business twice. The first time, they replaced my fireplace door. I really liked…read moreit. But then I got married and my husband wanted a gas fireplace insert. They did that work also. It turned out really nice and I like that also. Actually, more than hauling in wood to burn. And then with the "no burn" days, it turned out to be a really nice addition to our house. It looks nice too!