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    Peterson Heating & Cooling

    5.0 (6 reviews)
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    Thompson's Comfort Connection

    Thompson's Comfort Connection

    5.0
    (27 reviews)

    Josh was my repairman and he was very nice, knowledgeable and thorough with the work he was doing…read moreon my air conditioner. It's working exceptionally now! It didn't take very long for him to find the problem and complete the repair. I've had Thompson's work on my air conditioner/furnace previously and they deserve the very top in ratings. P.S. I wanted to see if he had any spare filters but I didn't catch him before he left. I'll have to drop by your office to get them.

    I've reviewed Thompson's Comfort Connection (TCC) multiple times here over the 15+ years I've been…read moreon Yelp, and have always given them top ratings every time. And after a four-year period where everything has been running great, I had to have TCC come out again to check on my 17-year-old Amana high-efficiency furnace and the blower that brings in fresh air to the burners and exhausts combustion gases to an outside port along our front wall. That fan was running but cycling on and off, and we could smell some gas there at the exhaust exit panel outside. One quick email on Sunday, the 7th, and Austin from TCC arrived Monday morning to check out our issue. After disassembling our "inducer" motor/blower (a small fan in a gas furnace that creates a draft, pulling in fresh air for combustion and exhausting dangerous exhaust gases out through the flue) housing, Austin found the problem. After 17 years of use, the blower housing drain port was clogged (spider nest? dirt? both?) Austin cleaned it all out and flushed all the rubber drain tubes as well (which were also pretty gnarly), and that fixed it! All back together and running great...and the inducer blower now stays on and runs great. We're back in business on a solid 17-year-old Amana H.E. furnace! Five stars for prompt service response, fair pricing ($287 out the door), and a pleasant, professional, and communicative repair technician...Austin. Solidly recommend TCC, and ask for Austin if you can! Five Stars! P.S.: My neighbor across the street called me the next day and said that "...her furnace has just stopped working. Who would I recommend?" I didn't hesitate to recommend TCC...and they were there later that day. Their technician replaced their main furnace blower motor at a fair price. Two happy customers in three days.

    Thornton Plumbing and Heating

    Thornton Plumbing and Heating

    2.3
    (10 reviews)

    Will never use again. I've been a loyal customer for 16 years. They've cancelled my last four…read moreappointments with notice well after they were due to show up. They're a marginal plumber at best.

    We used these guys twice, first time was a weekend emergency and the repairman was great and got…read moreeverything fixed for $600 including the replacement parts and emergency fee. We were impressed so we had them come back and fix a wiring issue with our thermostat. They didn't give us any bid but I assumed it would be at most the same as the first time since it wasn't an emergency weekend call and was a fairly quick fix. Two guys came, one was clearly learning in the job. They were here about half a day much of the time spent was them leaving to get a part. At the end I was handed a bill for over $1000. I was told I had to call right then to give them my credit card over the phone while he watched me. I called back after he left to talk to the manager since the bill he gave me didn't have any indication of what the part cost or even how many hours he was there. I was told someone would call me back about it the next day. I didn't hear from them for a week so I called again. Again I was told somebody would call me back. Over a month went by before anyone did. And then they just said the bill was correct and they refuse to give out hourly rates or part costs. Terrible customer service. I suppose it's my fault for not asking for a bid upfront, but do yourself a favor and don't use Thornton.

    Peterson Heating & Cooling - hvac - Updated July 2026

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