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    Thornton Plumbing and Heating

    2.3 (10 reviews)
    Closed 7:30 am - 4:30 pm

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    Thompson's Comfort Connection

    Thompson's Comfort Connection

    (24 reviews)

    I've reviewed Thompson's Comfort Connection (TCC) multiple times here over the 15+ years I've been…read moreon Yelp, and have always given them top ratings every time. And after a four-year period where everything has been running great, I had to have TCC come out again to check on my 17-year-old Amana high-efficiency furnace and the blower that brings in fresh air to the burners and exhausts combustion gases to an outside port along our front wall. That fan was running but cycling on and off, and we could smell some gas there at the exhaust exit panel outside. One quick email on Sunday, the 7th, and Austin from TCC arrived Monday morning to check out our issue. After disassembling our "inducer" motor/blower (a small fan in a gas furnace that creates a draft, pulling in fresh air for combustion and exhausting dangerous exhaust gases out through the flue) housing, Austin found the problem. After 17 years of use, the blower housing drain port was clogged (spider nest? dirt? both?) Austin cleaned it all out and flushed all the rubber drain tubes as well (which were also pretty gnarly), and that fixed it! All back together and running great...and the inducer blower now stays on and runs great. We're back in business on a solid 17-year-old Amana H.E. furnace! Five stars for prompt service response, fair pricing ($287 out the door), and a pleasant, professional, and communicative repair technician...Austin. Solidly recommend TCC, and ask for Austin if you can! Five Stars! P.S.: My neighbor across the street called me the next day and said that "...her furnace has just stopped working. Who would I recommend?" I didn't hesitate to recommend TCC...and they were there later that day. Their technician replaced their main furnace blower motor at a fair price. Two happy customers in three days.

    Cole showed up on time, spent the actual time to address the issue, talked with me about it, fixed…read moreit, and left no mess. Thanks Cole!

    Peterson Heating & Cooling

    Peterson Heating & Cooling

    (5 reviews)

    I would highly recommend Peterson Heath and Cooling to anyone looking for a clean, professional,…read moreresponsive, and quick service. I had a carbon monoxide leak in my house that kept setting off the detectors at strange occurrences, but no one could find out where it was coming from. I called Peterson and Heating and they were able to come out the same day only to find out this issue was an old water heater that needed replacement. The technician was able to come out the next day and replace the water heater no questions asked. I have to say this was a great experience and I will continue to call Peterson Heating and cooling for anything HVAC related. Thanks!

    Zach and team were recommended to me by a friend and I would recommend them to anyone. I had them…read morecome out summer of '21 because my outside AC unit was LOUD, the whole neighborhood could hear it. Instead of just replacing the fan and handing me a bill, they recommended saving the money, and get ready to need to replace the whole unit being that it was 17 yrs old. We hoped to get another year or more out of the unit. This summer '22, the darn thing finally gave up the ghost and I called Zach back. He called me back after hours and let me pick his brain with questions/ideas. He found me a furnace and AC unit that were IN STOCK!! And was able to squeeze me into his booked schedule right before the July 100+ degrees days started. My mom is back to complaining that the house is too cold. Thank you guys!

    Scott Hale Plumbing Heating & Air

    Scott Hale Plumbing Heating & Air

    (127 reviews)

    I've been a Scott Hale customer for many years now. They've done many jobs for me and they also…read morereplaced my water heater, furnace and AC unit when they conked out. The old furnace went out the day before Thanksgiving one year, and they had a new one installed and running the same day. I appreciate the employees who have provided good service over the years. In the beginning I referred friends to SH, saying they are not necessarily cheap but they do good work. (Looking back, I realize however that I overpaid for the new water heater and other some other major expenses, I was just naïve and didn't do due diligence. More about overcharging below.) That being said, I've given up on SH. Too often my encounters with its employees go wrong. The person they send may or may not have experience with my issue, and they never ask for help from other employes. One recommended I have a new air intake installed (he came twice and couldn't get rid of the awful noise) and when I finally got a different guy over, he fixed the whistling noise just by recaulking the area; it was gone in minutes. Another guy made excuses for the (unsupervised) people who ripped up large patches of drywall because they didn't know to go through an interior wall; SH paid for the extra drywall repairs, which I appreciated. Another guy freaked out about the "sewage" he imagined must be under the board beneath my sink (there was none). Another couldn't tolerate me saying that I had never had a leaky condensation pipe until they replaced the AC. My 10+ years in my home meant nothing, and this is consistent: many times the repairmen will not give credence to anything I say, and however neutrally I state it, react as if I'm challenging them in some way. The latest incident is the $1800 estimate for replacing my kitchen sink (labor only). The guy said it would take 2-3 hours to remove the old sink (!!) and added that he would "cap the pipes" so I wouldn't lose water to the rest of house. I mean, there's upselling and then there's just BS. The plumber I hired removed the old sink in 20 mins and is charging a few hundred dollars for the whole job (including installing the new one). And of course the water to the house didn't have to be shut off, there are valves right under the sink. I'm really appalled they would just...lie.

    We called with a leaky waterline in our basement at 8:00 a.m. By 4:00 p.m. same day, we were…read morecompletely back in business with a brand new pressure relief valve. Our tech was Donovan Romo. He was on time in the given time window, knew his craft well and fixed our emergency water leak in a timely fashion. We liked the fact that you get 3 quotes, and we went with new parts, as our house is 20 years old. Price quoted for the work that was done, was fair and even discounted a bit. I would rate Scott Hale Plumbing as a top shelf business, where you get equal top shelf service. Also, Donovan was a great tech. Thank you... Matt H

    Thornton Plumbing and Heating - hvac - Updated June 2026

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