I had my childhood piano shipped from my mother's home when she passed away. This piano has been…read morethrough at least 15 moves and hasn't been tuned up to A440 in likely close to 20 years. Plus, some of the keys were sticking from the movers storing it on its side in the move (BAD for pianos) and the foot pedals were wonky. Really, it would have been much cheaper and easier if I had just bought a new piano, but this one has ivory keys and is the one I grew up with, so I wanted it to work. Eric understood my reasoning for wanting to salvage the piano. He was very knowledgeable and gave me options and the prices for each. He didn't suggest that I replace the action - not because it couldn't be replaced, but because he didn't think that the increase in the sound would be worth the price. When I said I wanted it brought up to A440 instead of tuned to itself, he warned me that this would mean several tunings to keep it in tune as the strings stretched and that we might break a strong or two along the way (thankfully we didn't). He was professional, courteous, and very capable. The piano has been through two tunings now and is ready for its third. There has been much less slippage than I had thought there would be and it has held its tune better than either of us expected. I am very pleased with the service I've received from Eric. I'll be using him in the future and referring him everyone who will listen!

I don't know much about pianos at all. I only decided to get ours tuned because it hadn't been…read moretuned in about four years and people who did know about pianos were complaining. Eric Donnelly did a fantastic job dealing with the piano and my ignorance. He was very polite and professional. I have no idea what the rest of the piano tuning scene is like but I know, for sure, that they'll have a hard time measuring up to Eric Donnelly.

It was very helpful, the staff knew a lot about music and helped me pick out a perfect guitar.read more

Chuck Slaughter came out timely, repaired and tuned an old piano of my family that was in great…read moredisrepair but had high sentimental value. After coming out to the house to give me an estimate, he listened to us about what we would be using it for and what our finances were. He worked within my budget, it sounds and plays beautifully now. My grandkids are sitting down and playing because they want to and for their enjoyment. I can't thank him enough.

Charles Slaughter was the only area piano tuner who replied to my inquiries, and did a great job…read morefor a great price. We have a 1920's era upright piano that came with the house we bought. It was badly out of tune, but mechanically sound. Although he's located an hour away, he was working in my area and agreed to tune the piano for the flat price quoted on his website: $100. He spent almost three hours bringing everything gently into tune, then buffed the felts (which improved the tone to an amazing degree). But that was only after a full inspection, and an offer to either tune it as-is for his stated price, or make some needed repairs for only a small amount more. If this piano was for serious use, his offer would have been more than generous, but he understood that it's just for casual use and visitors playing. We talked about bringing it up to concert pitch, but the 90 year old strings had some rust spots, so in the interest of safety he tuned it exactly a half tone flat. The only reason I don't give him five stars, is because I'm not a piano player, so I can't rate him fully. But, I highly recommend his services for anyone in northern New Hampshire. You can't beat the price, and I highly doubt you'll beat the service.

Max is AWESOME! He played for our Dementia Friendly Musical Memory Cafe today and was…read moreoutstanding!!! The crowd was fully engaged..tapping their toes & singing along. Highly, highly recommend and we hope he will return for our next event!! Yay Max!

He did piano tuning for us. He was great at it, and clearly loves and is proud of his work!read more

Great staff, great service, and great prices. We purchased a new Yamaha digital piano and…read moreconsigned our acoustic piano for sale. Everyone at Starbird was great to work with. Our delivery was 200 miles away but that was not a problem. The delivery crew were fantastic, and Starbird got us a great price for our consigned piano. It takes a bit of time to find the right buyer, but we trusted the Starbird staff and it paid off. Highly recommended!

This is a review specifically for piano moving services from Starbird. I needed a baby grand piano…read moremoved from NH to Maine. I'd reached out to a bunch of moving companies and the quotes were crazy (one company wanted $2000) or vague ("Sure, we can probably figure out how to move a piano). A friend recommended Starbird and Jill was quick to respond by email and to arrange a date. The moving team were prompt, professional, careful and really great! Moving a piano is completely different to moving a sofa. They have it down to an exact art and it was kind of awesome to watch my piano being carefully padded, wrapped and then placed into the truck. Once at the new address it had to go up two very steep flights of stairs with tight turns and the guys made it happen. Highly recommend as piano movers!

I've been seeing Jacob for luthier work every month since sept. 2025. A total of 7 stringed…read moreinstruments, 2 -6 string acoustics, 2-12 string acoustics, 2 electric guitars, and 1-uke. Complete set-ups on all. And some repair work also. His prices are very reasonable , his work superb. That's What kept me going back​. He explained things perfectly,and very giving of himself to his customer's. I will continue giving him my instruments in the future. So don't frett. No pun intended, he'll come through for you too.

Brought my mandolin to Jacob at FretboardRehab for a setup and restring…read more Mandolin was buzzing and action was on the high side requiring more finger pressure when fretting than was comfortable. Jacob is amazing! He went over the entire mandolin checking all the problem areas. I tried the mandolin when I picked it up and no more buzzing or vibrations. If you want quality work from a very qualified person, take your instrument to Jacob.