The previous plumber did not do a complete job and my toilet was stroll running. Peterson Plumbers came in and fixed the problem. And explained why the previous fix didn't work. On time and fixed my problem. read more

I do not recommend this company. They told me they'd install a tankless water heater for me. They even had a plumber come out to the house and do an estimate. Based on that, I purchased the tankless water heater for $1500. Then three weeks later, they hadn't contacted me, I had to call them and find out what was going on. Their owner decided they WOULDN'T install it! They are horrible at communication and they go back on their word. read more

Same day service (5-hour response) to replace a failed PRV that resulted in whole house no water. Fair price. Professional. Rose (office) and Jaimie (plumber) exceeded my expectations. Definite 5-star service, and I'll use Peterson again without hesitation if/when a future plumbing issue arises. read more

Kevin was professional and fixed my issue with my shower , he also fixed the leak under my sink and that was something I asked him to look at while he was here , but not on his schedule for me , but he went ahead and fixed it anyway . thank you so much ! I now have my shower and kitchen sink back , I would definitely recommend Peterson Plumbing ! read more

Our hot water heater stopped working overnight. I called Peterson in the morning not expecting same day service because it's winter and we had a heavy storm. I received a call back from Rose who said she could get a plumber out same day to install a new water heater. Jim arrived in the afternoon and did a fantastic job installing the new appliance, ensuring everything was safe and operational. He also provided me with tips on some repairs I could handle myself in the near future. The pricing was fair for labor, a new appliance, and hauling away the old water heater. I appreciate the prompt, attentive service and feel comfortable recommending Peterson in the future. read more

The owner (Craig Peterson) yelled at me and told me he only worked for my husband. When I asked for a copy of the report he yelled at me with such anger his voice was shaking. As a home owner, I took time off to be at house so his employees could do their research. In summary the "about us" on the Peterson website states they have honest business principles and integrity. Any man who owns a business and yells at women because she asks for a report on her home who also let two strangers in her house is a weak untrustworthy individual. I would never let them back in my house again if I was alone. They are scary. read more

I highly recommend. Peterson sold and installed a new boiler for heating. They were prompt, fair, courteous & professional. The workmen were skilled. hardworking & polite. They sell quality products. read more

Amazing and professional. The price of the work completed in my home was extremely reasonable. A new waterline was ram for my refrigerator. read more

Our high efficiency furnace stopped working. My husband got it working again by cleaning out the dust, etc. but it shut off again. Called two companies, one of who installed the furnace, but they never called back. Called Peterson who promptly called back. A technician was sent to our house that afternoon. The problem was a switch, which he had to purchase. The cost of the switch was around $22. The cost for the replacement switch and service was $379. It seems high but included travel time to pick up the part which makes sense. I very much appreciate the prompt response in 20 degree weather and will be calling them again for plumbing work. read more

We just had another great experience with Peterson Plumbing. Jim Conti was our plumber and he is the best. We had a list and he jumped right on it and we even added to it. When he was done there was no mess, even though it was a messy job, everything was just as clean as it was. Very knowledgable and answered all our questions. We thought the price was more than reasonable. In closing if you need any plumbing work done call them, you will be very happy Tom Mallett, Syracuse read more

Bill & his team are beyond remarkable!! This past late summer/fall they helped me with installing a hydronic heating system for my crazy heated driveway project. They are the brains behind the beast. Truly knowledgeable as they have previous experience with this type of project. Were extremely patient & understanding through the entire process. Very reasonably priced and worked to provided me with the lowest price. I am so glad I contacted Peterson Plumbing & Heating team and with no doubt, hired the right team for the job. I will most definitely be reaching out for them to assist with future projects. read more

Cost $707.88 to change out a bath faucet! Most expensive plumbing job for a faucet change ever!

A huge THANK YOU to James and Craig at Peterson Plumbing and Heating Inc. - We had a Winter Water emergency and they crew was able to quickly identify the issue, locate the parts needed and provide a same day fix. We will be calling Peterson Plumbing again for all of our Plumbing issues! read more