I hope they do good work because the rudeness level of the lady answering the phone is crazy…read more Called in to see if they're capable of doing a job on my vehicle and possibly get an estimate. Answered yes quickly. Then immediately went, "well I can't get you until Wednesday, bring the car Wednesday." Um... would I be able to get an estimate before scheduling? "Well I can't get you anything without you sending me the VIN and license plate. What did you want done again?" Not sure what my license plate has to do with an estimate since I gave her the make and model of my vehicle. Will knowing the license plate suddenly make the job more difficult? Then immediately went "send me the information, I gotta go I have customers here." Overall not a good impression for someone that's a first time customer. That lady either needs some help with the workload at the front desk, or needs customer service training.

One week after getting car repaired for coolant issues it begin to overheat and was told it's the…read morewinter months and they were busy. No one returned my call. This place is a rip off and staff is unprofessional. Also they kept my car over a month.

I have been going to Mr Brakes for about 10 yrs now. Paul…read more(The Manager) is one of the most Honest Mechanics I have ever met! Always gives me the price B4 working on my wife, or my car. Explains everything in detail so you know what's wrong, and what they're going to do, and B4 they do any work. The 1st time I went there I even looked up the problem and googled the estimated price and Paul was and still is right there or under with his prices. The people who have a problem with him THEY MUST WANT SUMTHING FOR NOTHING...REMEMBER CHECKING YOUR CAR CAN BE TIME CONSUMING. Go to AAmco or 1 of those other chains..Now They are RIP off artist! Not Paul...anyway, If you want Quality Service with a honest prices, go to Mr. Brakes!

I like that the staff knows me because I've been going there for so long. I don't have to give any…read moreinfo at check in and they know my car so well because of the years I've been going.

Eddie saved us! Our car broke down on the NJ Turnpike on a Sunday in a snowstorm during the…read morepandemic, 2.5 hours from home. We got two estimates to repair the clutch, his was more affordable. We returned home (thanks Enterprise) and were shocked when he called and said it wasn't the clutch, but a leak, and it would cost less than a quarter of what we'd anticipated - when has THAT ever happened? He could have taken advantage and we'd have been none the wiser. So while we were at it, we had him fix a long-broken problem with the power locks. Most important: everything is working now. He did a great job! And it was ready when he said it would be. Couldn't ask for more!

We needed new brakes and a battery, we dropped it off after hours and it was done by noon the next…read moreday. They were very communicative about the pricing and service oriented. I picked up the car and it no longer sounded like a coffee grinder when I used the brakes. They definitely provided the service better than anyone else we have used. The price was very reasonable.

I recently purchased a 2006 BMW 750LI and it needed all 4 rotors, brakes, calibers, new tires,…read morewheel alignment, rear bearings (both left and right), and an oil change! They scheduled it in quickly and had the car back when they said and when needed. I was concerned at first, seeing all the cars they were working on, but that was actually a good sign. The staff and owner were super nice, explained everything, tried to get the parts for me for the best price, and were very professional! I even had an opportunity to meet the owner's parents while there! The prices for the parts and labor were very fair and way cheaper than had I taken it to a BMW dealer. I choose them after doing a lot of research on local auto repair shops in the area, including Wilmington, DE. This place is about 30 minutes away from my home or a $38 Uber charge each way, but well worth it with the attention to detail and reasonableness of the costs. I am coming back again for future needs! At the end of the day, you want a shop that is fair and honest, and I found it here!

What is the saying about how it's good to have a great lawyer, mechanic, and plumber?!…read more I now have two of the three :) I was referred to Laurel by my friend/former co-worker, who has been following Doug, the owner, for many years. GREAT referral! Doug gave me a free diagnosis (& based on what Mavis (I only went there b/c of a tire blow out) gave me. He was HUNDREDS cheaper. I scheduled my service date/day off a few weeks prior, and dropped off my car the night prior of that date. My car was done the same day and I paid via credit card (he accepts most major ones). Very nice person, super convenient, and doesn't price gouge.

I can't recommend this mechanic enough. Great honest service. The owner was friendly and helpful.read more

I called to have my a/c serviced. They didn't seem like they were interested in servicing my…read morevehicle at all. Maybe a fishing trip was planned. I don't know. I hung up, and I won't waste my time calling for service at this location again.

Mark and Majic Auto Repair continue to help me time and time again. Not just with repairs but with…read moresolid advice and info. Quality 'round everything they do. Nice to see guys that take such care, have careful and tactful knowledge and can satisfy clients like myself over and over. It's a pleasure with Majic. No fancy magic tricks. Just "poof" fantastic results!!! And that's Mark and Majic Repair. Now that's majic!

so i have used them 4 times now, and the service, and honesty knocks it out!!!! price, look, how…read morehe runs this place, i will pay higher, so prices are very fair, but honesty is great. had my daughters jeep in, he calls, says what i need, and gives prices, i said do it!!! so 1-2 hours later, they are calling me, im thinking go pay and get jeep, he calls, tells me when they got it up, and began taking apart, they found the true problem, they called me back, told me, $280 cheaper, thats very very uncommon, alot of shops would of never called, and charged the big repair, guys roccos in deptford, absolutely no questions, fair, professional, and honest!!!! let me repeat, honest, i couldn't believe they called me an did that, they were honest, on there little mistake, i mean hands down use this place!!!! thanks to this shop!!!!!!!

Quick to fix the issue - Great communication throughout the process, honest guy look no further for…read morea mechanic, no BS

Brought my 2015 Volkswagen Golf here a few weeks ago to have some work done to it. I needed a…read morewalnut shell blasting, new spark plugs, and a oil change. Mark called me up and gave me the breakdown. Real friendly guy. They were able to work with me regarding payment. I left my car with them for like two weeks and when I got her back she was in better shape then ever before. The front bumper on my car was also all duct taped up from hitting the curb one too many times. They fixed that up for me no extra charge. I was really surprised by that, and thought that was really nice of them. These guys no European cars. I would never take my car to anyone else.

This place is truly the best! Victor is so thorough in his explanation of the problem and honest…read morewith your options. He is great with timely communication. We don't trust anyone else with our family's cars.