I have been here twice, both emergency situations. My previous dog needed to be euthanized (during…read morea major snow and ice storm) due to increasing inoperable health issues and old age. I was met with compassion and I could feel the love from the staff, even though they did not know my baby. It helped immensely during the worst day of my life. I sent my boyfriend in to pick up his ashes a week later and the nurse hugged him while he cried, and shed her own tears with him. It was so beyond sweet. Flash forward to today, I had to rush my new dog in for incessant coughing fits. I was worried he couldn't breathe. Admittedly, I have a tendency to over react to things after losing my last dog. I once again was show compassion and my dog and I both felt taken care of, seen, and listened to. Thank you for everything you all do. I know working in emergency veterinary care has to be one of the most difficult jobs in the world. My boys and I are eternally grateful for all of you.

Review of VCA Advanced Veterinary Center - 7712 Crosspoint Commons, Fishers, IN 46038…read more I had a very disappointing experience at VCA Advanced Veterinary Center in Fishers. While I understand that veterinary environments can be busy and stressful, professionalism and compassion should never be optional -- especially in an emergency care setting. One of the staff members, Danielle, spoke to me in a way that felt dismissive and condescending. When you're already worried about your pet, the last thing you need is to feel talked down to. Communication matters, and tone matters even more when clients are under stress. What was even more frustrating was the sense that administrative or social corrections seemed to take priority over actually helping patients get seen. Instead of focusing on the urgency of care, there appeared to be more concern about correcting people in conversation. In an advanced veterinary center, the primary focus should always be on patient care and compassion. Additionally, the overall atmosphere felt uncomfortable. Some staff members appeared disrespectful not only toward clients but also toward their own coworkers. It did not feel like a supportive or team-oriented environment. When employees seem disengaged or dismissive, it reflects poorly on the entire organization. I truly hope management takes feedback seriously and works on improving communication, professionalism, and overall workplace culture. Pet owners bring their animals here during vulnerable moments -- they deserve empathy, urgency, and respect.

Great experience. I had to have an emergency hospitalization for my cat and the nurses/doctors were…read morevery attentive, caring, and they were successful at helping save my Kitty!

I wanted to love VEG. I called ahead to let them know our newly adopted rescue dog is anxious at…read morethe vet. We were warmly greeted and shown into a private room, which I appreciated. Unfortunately, once we met with the clinical staff, the interaction did not go well for our dog. Their approach seemed to increase his anxiety rather than help settle him, and the situation escalated to the point that I decided to leave without having him seen. I called another practice right away, explained that our dog is fearful at the vet and that we had just had a very difficult experience elsewhere, and they still agreed to see him. The difference in handling was significant. They spoke kindly to him throughout, got down on his level, used petting and treats to help distract and settle him, and had two team members participate in the exam. His anxiety diminished significantly, and he was able to receive treatment. Vet anxiety is a new experience for us, even as 30+ year pet owners. I'm sharing this because VEG has a good reputation and we have received good care with another pet. But owners of anxious or fearful dogs (or pets in pain who may not be acting like themselves) should ask detailed questions in advance about handling approach and comfort working with behaviorally challenging patients.

I have no idea why this emergency vet has less than 4 stars! We've been taking our various animals…read moreto Airport for many years. They don't have ridiculous wait times like Noah's and they don't rake you over the coals like the place in BG by expo bowl. They have always been conscious of my budget and started conservatively with the treatment at my request without any issues. Most places will come in with a huge treatment plan when 90% of the stuff isn't even necessary. Airport has also euthanized three of our animals and they were extremely compassionate about it and let us sit in the room saying our goodbyes for as long as we needed to, even with people outside waiting to get a room. We live 25-30 mins away but it's worth the drive!!

I can't thank Airport Emergency Vet Hospital enough for saving my little Kali's life. From the…read moremoment we arrived, the entire staff was incredibly kind, compassionate, and informative. They kept me updated every step of the way and treated my baby girl with so much love and care. During such a scary time, they made me feel supported and reassured. I will always be grateful for everything they did for us. I highly recommend them to anyone who needs emergency veterinary care.

From start to finish, every single person I came into contact with at this practice was amazing…read more The secretary was so calm and reassuring on the phone and the doctors were thorough, kind, and efficient. I'm so grateful and pleased to know my dogs taken care of in the middle of the night 24/7/365. Thank you ALL.

If you have any other option other than to take your pet to MedVet save yourself the heartache and…read morego somewhere else. We took my dog in after he was in a fight. He had a large, deep, bleeding gash on his back. After waiting for more than an hour to be "triaged" we complained that our dog was actively bleeding and no one had been by. They came quickly after that and said they would keep him for the night and he would be ready by 6am. Fast forward to 7am I still had not heard from them so I called and he had not even been treated yet. In fact, he was not ready to be picked up until 2:00. It took them 17 hours to stitch up his gash. I get that emergency medicine is unpredictable and they were probably busy with emergencies much worse than mine. However 17 hours and $1300 later I finally have my dog back and NEVER ONCE TALKED TO A DOCTOR. Only techs and front desk people. Unacceptable. I could have driven to Chicago and back and it would have taken less time and I'm sure I would have had better communication. There is really no excuse or explanation that warrants the lack of communication and the complete absence of communication from the doctor. Do better for your patients and the people who are worried about them.

I took my dog here due to her having some urinary issues. Once we got to Vet behold she needed…read moresurgery due to her having a stone which they found on the X-ray. Dr. Short had performed my dog's surgery the next day which they did really great with my dog's surgery. They had called me when she was done with surgery and gave me an update. The follow up appointment with smoothly also and they had even cut my dogs nails down for me. I really enjoy utilizing this Vet facility. They have been so good to my dog.

"We are heartbroken. We took our dog to this animal hospital for bladder stone removal surgery,…read moreexpecting her to recover and come home safely. Just two days later, she suffered internal bleeding and sadly passed away. Losing a pet this way has been devastating for our family. We trusted this hospital with her care and are deeply saddened by the outcome. We hope no other family has to experience this pain."

We have recently relocated to the area and needed timely help with a reactive dog. From the first…read morecall through the first visit the staff was spectacular. My dog is 7, had the best visit of his life and I wanted to hug all the staff. We are so happy to found a perfect fit.

Super rude receptionist. They only care about the money at this place, not your animals. If you…read morecare about your animal I would stay far away from this vet. The receptionist are the worst.

Leila (my dog) and I were VERY pleased with our first visit to Geist Pet Wellness Clinic. We have…read morebeen to the Binford location previously and they were nice, but the location was more crowded and overwhelming. This location was so clean and everyone was so nice. Carmen met us at the door and took great care of us the entire time. They helped her get up to date on shots, gave checkup, and clipped nails. They have easy canine pet wellness package with checkup and all shots for $125. It was a pain free process for her. We plan on going back!

Dr. Robinette takes great care of our pets. He is friendly, caring, and very knowledgeable and…read morecompassionate. He is a wonderful vet! Everyone in the office is very friendly and helpful.

Honestly, this is the best and most attentive pet service ever. Our pets have been patients for two…read moredecades. The staff are friendly, happy and totally professional providing top notch quality medical care for our many dogs & cats over this time span. We go to both Fishers locations, Allisonville and Brooks School, and are totally comfortable with both. I can recall seeing 4 veterinarians and many vet assistants over the years. Never a variation in expertise & caring.

Every year I take my dog for his annual the less I like the vets and some of the techs. The front…read morestaff are nice and I dont have issues with them. Have taken my dog here since I adopted him in 2020. His very first visit for a checkup and vaccines was fine. But soon I had to take him about every 6 months to get his nails trimmed because he absolutely hated having his paws touched. They prescribed him trazadone which they realized wasn't enough. They added other medications and despite my saying none of it was helping they persisted till I said he probably needs to be fully sedated. After about 1.5-2 years of this crap I was finally able to trim his nails enough on my own so I wouldn't have to take him to the vet which he was now completely fearful of. 2 years ago I scheduled just an annual checkup, I hadn't had his nails cut there for about a year. They started telling me about his medication protocol. I told them he didn't need medications or sedation, that was for the nail cuts. After a bit I finally got them to drop it and I went to the appointment. My dog was scared and yes a bit reactive (as in turning to see what was happening) when they gave him shots, no snapping or biting not even any contact of his mouth to any part of the vet/tech. They had me muzzle him then wrap his head in a towel. Great, that's not gonna frighten an already scared dog. Afterwards I told them he'd do better without any of that. Last year I scheduled another annual. Same bs about medication protocol. I said no. The vet came into the room already scared of my dog who they'd never seen before. Throughout the physical exam they were afraid (jumpy and quick to run/ backoff at any movement) despite my dog not growling, snarling, biting, snapping, or making any aggressive movements. I let them know he's sensitive about his paws and being grabbed under his pits. No incident for the physical exam, he didn't react at all as they stuck an otoscope in his ear. The first vaccine was administered orally. The vet was obviously fearful and asked if I wanted to do it. I opened his mouth and they squirted it in his mouth. Again no reaction besides the usual yuck reaction dogs do. Since I know they're fearing my dog is going to maul them I held his head while they give the first shot near his pit. He reacted as any dog (or human) not expecting being poked would by turning to see what's happening. They immediately run out the door to get help restraining him. The rest of the shots go in his back half. He's doing a low growl but I'm holding his head, he's not even moving at this point as they give the shots and take blood. I get that a scared dog is just as dangerous as an aggressive one but if a vet can't tell the difference between a normal "I'm scared" and a "I'm scared and I'm going to bite you" wth! My dog has never snapped at anyone, I honestly wonder what they have in his record or if the vets are so inexperienced with dogs that they can't read behaviors. I don't think I've ever had the same vet twice here, seems like they just do their time and move on. The last straw was at the end of the exam the vet suggesting my dog is reactive and should be sedated for future visits cause he'll escalate. He's actually gotten better about visits, less jumpy and less reactive. They never listen to me and repeatedly do things to make him more fearful.