Great family feel. Non pushy sales experience. I bought a new 2025 Heartland Trail North Trail…read more270CK, on my third visit. I couldn't be happier. Now I just need the winter to be over to use it.

Just purchased a new travel trailer from them. The experience was perfect. The sales person,…read moreAmanda responded immediately to all my questions, Tricia the finance lady was spectacular as well. The trailer was prepped perfectly. The service department explained hitch info and any questions I had. Walk thru was very complete and efficient as well. And...great end of purchase photo by receptionist! All in all a great experience.

If I could leave a negative review, I would…read more We thought we would buy our camper here because family did. Being our first purchase, we ignored red flags like defects others had in their trailers and no one answering the phone. They must be busy, COVID production sucks, the rationalizations went on. We went in person and hunted someone down. Sales person seemed kind, questions answered. We went home, decided to buy. Called. Called. No answer. Went back in person, found someone, bought. Was told truck needed special work. Paid for the work. Took the trailer home. Found issues. Went back in person, seller agreed to take back trailer. Took trailer back. Seller changed mind, now will only take on consignment. Here we go.... These people took the trailer apart and hid it in the back of the lot. We called for updates. No answer. Called and asked if we should go down on the price. No answer. Called and asked if we should sell on our own. I'm sure you're getting where this is going... We finally took the trailer back after threatening lawsuit. Listed it on Craigslist and IT SOLD IN FOUR HOURS. These people did nothing but take our monthly payment as a consignment fee. The bonus? The "work" they did on our truck was downright dangerous. When we had a legit company remove the modifications, they asked who did them because they wanted to make sure to steer their customers away. No problem gentlemen, let me give you the info. Our entire family has moved on from the trash they purchased here and every single one of them has spread the word. If you value your safety and your family, don't use. Stay away. Solid F- for communication and work product. Literally awful. Calls will not be returned and expensive vehicle damaged. Run at all costs.

We went to Kramer's to look at one specific camper. The staff was friendly and immediately knew…read morewhich RV we were wanting to see. The salesman was not intrusive and let us look inside and out, and answered our questions. We asked him for an RV that for our requirements as we weren't thrilled with the one we originally were there to see. He said he might have something but it wasn't 100%, but we looked anyways. No pressure at all to look at something we weren't interested in. No sales pitch, no trying to get our information for a mailing list. If there is a camper that fits the bill of what we are looking for on the future on their lot, I would 100% go back.

We stopped by on a whim on a Saturday and it was ungodly hot. Bad call. When the weather is like…read morethat, it is like a friggin sauna in the RV's. But we still had fun and it was great to be able to see and check out all the different make/models. They had a good variety on the lot to peruse, from glamping to keeping it real. The employees were great, very friendly, helpful, and no pressure for folks that were curious. I think they even had free pizza when we got there which is always a good sign ;) They rent too.

If I could give this zero stars I would. Our RV which we purchased new from them was there to be…read morewinterized. I get a call from Ken the service manager stating someone stole the catalytic converter along with 24 others overnight. Seriously? 24 in one knight? Complete negligence for people's very expensive RV's on their property. I have more cameras in/on my home which would detect anything. Your going to tell me the 24 saws alls going for hours didn't attract any attention? They told me to call my insurance company as they are not liable. They were in possession and had the keys. Oddly enough we didn't sign any paperwork when we dropped it off. May or may not have disclaimers. THEN they give us an estimate of about 5K to fix it including six hours of labor. They got us a non OEM catalytic converter. We took the RV out of the with it off and will have it fixed elsewhere. Not implying anything but 24 in one night in what is supposed to be a secure lot, then charging each owner Almost 5K to fix it? You can come to your own conclusions. I had to pay my insurance deductible and think it's bs. NEVER going back there for anything. EVER. Wait until the other 23 start writing their review when the get their RV's out if there

Very helpful with finding and providing information regarding wireless RV braking system.read more

This place was awesome! My wife and mother-in-law traded in our class B motorhome for class C and…read morethe experience was amazing. They took such good care of them. They have fantastic customer service! That's so hard to find these days.

Master Truck and Trailer truly offers exceptional service and support. They took the time to…read moreunderstand my towing requirements and provided me with the necessary information. I purchased an air lift airbag system and installed a fifth wheel puck system for my new Ford F350. Jonathan, John, and Louis were knowledgeable and patient as they guided me through selecting the right system for my specific towing needs, from my camper to my cargo trailer. They also took the time to explain other features and merchandise available at their store, as well as the services and maintenance they can offer for both my truck and trailer. The installation of both the fifth wheel puck system and air lift kit went flawlessly, and MTT exceeded my expectations. my apologies, as I did not get Jon's son's name, but he did a thorough job of explaining how the airlift system works, and what the right set up should be for the various trailers. A very knowledgeable young man. I highly recommend Master Truck and Trailer for any truck or trailer needs you may have.

Master Truck and Trailer truly offers exceptional service and support. They took the time to…read moreunderstand my towing requirements and provided me with the necessary information. I purchased an air lift airbag system and installed a fifth wheel puck system for my new Ford F350. Jonathan, John, and Louis were knowledgeable and patient as they guided me through selecting the right system for my specific towing needs, from my camper to my cargo trailer. They also took the time to explain other features and merchandise available at their store, as well as the services and maintenance they can offer for both my truck and trailer. The installation of both the fifth wheel puck system and air lift kit went flawlessly, and MTT exceeded my expectations. my apologies, as I did not get Jon's son's name, but he did a thorough job of explaining how the airlift system works, and what the right set up should be for the various trailers. A very knowledgeable young man. I highly recommend Master Truck and Trailer for any truck or trailer needs you may have.

BEWARE after being told by Mike that the motorhome was above average in condition & after talking…read moreto Richard & agreeing on a price I paid $500 down & gave them 4 days to get the motorhome ready. After checking out the motorhome Mike & I when to take it for a test drive I discovered the engine light was on. Mike said take it or leave it, so I left. They knew I had a 1100 mile round trip & they showed no compassion for the inconvenience they caused.

I live 700 miles from Prosser's and purchased an RV from them without going to the dealership. The…read moreRV arrived and was exactly what I expected. I needed a couple of parts that were somehow lost in transit but they ordered them for me in a timely manner. I would recommend Mike Prosser and Prosser's RV Outlet. My purchase was free of haggling and the experience could not have been better.

Friendly helpful staff! Great deal low pressure. They also love dogs! Our dog Lilly was in the car…read moreand they insisted on her coming in to visit! They loved her and she loved them.

Awful!!! Bought the camper when it was still Quiet Woods and paid for the leveling service and full…read moreset up for our permeant site . Was under the understanding that when they left, everything would be working and functional. We had to pay extra for the sewer hook ups. The trailer was 5-6" out of level and the washer leaked. 2 weeks later the hot water heater doesn't work and they are charging me $400 more for fixing that. Service is horrible. You can't ever seem to get ahold of anyone. And now that they bought out Quiet Woods they just use the disclaimer that they are trying to just make things right with the customers from the "old store" but have no obligations to them. I wouldn't buy a camper or RV from here ever again. And I certainly will never use their service centers again. I guess there's no grace period after you buy the camper. If something breaks one day in, you're screwed!!