I have mixed feeling about this place. Every other Walgreens has their pharmacy open earlier. It's…read morevery difficult to they what I need with their hours. Are they only serving the non-working folks? Their hours reflect that. Otherwise my experience has been good. I got my flu shot here and they delivered it very well and provided good education on it.

My opinion the worst pharmacy in libertyville. I was told that my prescription was declined by my…read moredoctor and that's a lie, then I was told To pick it up Today and then I was told It's too soon. This pharmacy uses pharmacy technicians that appear to Be poorly responsive. We use LAkes's pharmacy in Mundelein however they don't handle Test strips. I would recommend not using Walgreens an independent pharmacy such as Lakes is much more responsive and they have trained pharmacist who handle each prescription.

HORRENDOUS. From getting the runaround in getting a regular monthly prescription filled. To…read morefinally, after many many tries of calling them back and having to follow up for weeks (yes, seriously) to get a simple regular prescription filled...to be told its filled. ut now I can't get it. I specifically needed same day delivery, which they offer the service. I received a text that my rx is ready. I went online to schedule the same day delivery but there was no option for me to do that. They only left an option to pick it up myself from the store or get 5 to 6 day mail delivery. When I called then to ask about it, I get a flippant response that they have noting to do with their website and I can call the 1800 Walgreens # and talk to their IT department. There is more that occurred after this...I'll spare you. And this all started with me simply calling in to get a refill on my regular prescription. I was told by Leila that they are completely out of the medicine and have to order it. That it would take 1 to 2 business days to get it. I asked if they maybe have even 2 pills? Sh said, no completely out. About 4 to 5 days go by and nothing. I call and ask about it, Leila tells me that the company is out of the medicine, it is on back order and they don't know when it will be in stock. I asked why they didn't contact me to let me know. SO I can maybe try to get it from a different pharmacy. She said she doesn't know why. I called in the refill just a couple of days later and what do you know, it was filled. I called the pharmacy, Leila answered, I said I wanted to make sure it's actually the medicine that I normally get. Since she told me they are completely out and she doesn't know when it will be back in stock. She said, oh we must have found one, maybe it was out back. Umm, what?? Fats forward to now, and Not being able to actually get my medicine. Speaking both to Leila and Pervy...who was also rude and condescending...telling me that I need to call the Walgreens 1800 tel # and speak to their IT to see why the Walgreens website isn't giving me the option to schedule same day delivery. Then,,.she said "it's only you"..in a very condescending manner. And too me to maybe call Verizon to ask why Im not getting the text message that she said she is sending to my phone. Aaaghh, there's more. So, long story long...if you are not able to get yourself physically into the store to pick up your medicine. Well, it can be a HUGE problem for you. As they will leave you with no option to get your medicine. Except to tell you, to come into the store yourself to pick it up. After you have told them multiple time that you are not able to physically do that. Then tell you to call their Walgreens IT department because they, the Walgreens employees have nothing to do with the Walgreens website. And you, the patient, need to take care of and deal with trying to figure out why their company's website isn't functioning properly. Also, I told Pervy that online, it shows that my prescription shows as having been recently "cancelled" and maybe that's the problem? She said, don't look at that, we have your prescription filled. And here I am writing a review, after being beyond frustrated and disappointed...how humans, medical professionals treat (DON"T treat) the patients. And have such a dismissive flippant attitude about it. Still, don't have my medicine and no way of getting it, for a chronic disease.

Avoid this pharmacy at all costs! Worst run pharmacy. I get levoxyl every 90 days (I don't have a…read morethyroid). It isn't a "nice to have". I need it to live. Over the last year, this pharmacy has repeatedly been out of it with every excuse in the books. Because I know that, I order it a week before to give them time. When I went in on the day/time they gave me for pick up, they said it wouldn't be ready until the next day. "We're out of it; it is outsourced. Come back tomorrow." The next day, I got a message thru the app that it still wasn't ready and they'd let me know. It is now 3 days later and still no meds. They don't care. Horrible pharmacy, horrible people in the pharmacy. Go to Costco or an independent pharmacy - do not use Walgreens and most especially, don't use this one.

Pam the manager is awesome. She is such an advocate for her customers - she is the reason I keep…read moregoing back to this location. And the store is clean and well maintained. Thank you, Pam!!

This place has changed. No one is happy and they all take breaks at the same time. What business…read moredoes this and closes for lunch and mid morning snacks!!!! We have switched to Isco

CVS in Mundelein is no good. The place is old and run-down, and the staff can be unfriendly and…read moreunhelpful. But the worst part is their incompetence. They gave me the wrong prescription for my son. Luckily, it was the same medication and dosage, but we didn't realize it until he had already taken a pill. I don't understand how they could make such a mistake when they verified his name and birthday. My question is where is the quality control? This is extremely dangerous.

You ask what can improve everything absolutely the worst CVS location ever and actually corporate…read morethe corporate pharmacist. Steven was just as bad as the pharmacist at CVS in Mundelein on Maple named EVANS the two of them should work together because they're rude nasty and we're absolutely no help at all

I would like to give a big thumbs up to everyone in the Pharmacy under the direction of Mina…read more They're always friendly and willing to answer all my questions.

Had to swing by & pickup a last minute item on a holiday & thankfully they were available…read moreyesterday. See what I did there? While there was a line already forming for one cashier another offered to help me at their counter so I wouldn't have to wait as long. I appreciated the fact that they noticed I just had one item so it didn't make sense to wait like that while the other shoppers had much more to purchase. I just wanted to be in & out, which I was able to do thankfully due to this kind cashier. See what I did again? Gobble gobble. On top of that, I noticed my information on my rewards card needed to be updated & that it needed to be replaced since the barcode was all faded, so the cashier was nice enough to take care of that as well. They were patient enough to let me place my rewards card onto my key ring when all they just needed was for me to insert my card for payment. Not sure if you'll ever read this, but "Thank you Maria" for your customer service going above and beyond for me. I can honestly say I was cared for. Hope you get a raise and/or bonus during this holiday season.

Worst pharmacy ever. Incompetent pharmacists and management that just make excuses instead of…read moreaccept accountability. Shorted me 50 pills of a controlled substance and blamed it on me.

I we t in for a passport photo. The guy was called to find another customer's print and acted very…read moreput out by it. Maybe he was on break? Ready to clock out? Doesn't matter. It's a customer service industry. Treat customers respectfully. They are why you have a paycheck! He was gruffer with every minute. No biggie, really. I just needed a pic. He did it in a very perfunctory way. No conversation. No small talk. No problem. What gets my goad is coming home to upload tge digital image and seeing Walgreens dumbassery on full display: Their frigging ad tagline runs across the top of the photo! You fukkn clowns in corporate marketing. This is NOT about YOU. It's about UX and NOBODY getting a PASSPORT photo needs or wants your stupid-ass billboard across their pic!

They are liars! They sold an Amazon gift card and when it was opened it was already scratched…read moreoff. We complained and they said THEY KNOW that this happens a lot at the store so they keep them behind the counter. THEY WERE NOT behind the counter, they were on the rack. Horrible customer service, They know this happens but wont do anything about it.

Should have price matched the item I was trying to buy. Now I gave Amazon my business and I spent…read moreless than the price match you could have gave me. If you needed my business you should have appealed to that price match I tried to ask for from the manager.

Not sure what changed but prior to the last month this store was actually getting better, cleaner,…read moreactually had what my wife and I needed and now the last month is has DEFINITELY gone backwards. Had to go 3 days in a row to get my prescriptions right and the exact same bag of trash was sitting next to the front doors for 3 days. Seriously your employees don't pick up the parking lot? Shelves are back to being a mess. WHAT HAPPENED? Couldn't get anyone to do our passport photos so we left and went down the road to Gurnee. Got our photos done, store was clean and organized. Went to leave and I think she was a female manager and a guy in a suit. Probably her DM were up front talking and I said as we were leaving, have a nice day, female manager said thanks you to. The guy didn't even look up and say a word. I worked in retail for 38 years and I was a Divisional that covered 508 stores and now retired. I ALWAYS lead by example and our customers were always important to greet entering and exiting. Not sure what is going on but I think you have lost two customers.

Constant delays and issues with stocking medications. Do not use Walgreens for anything important…read more After a morning of phone calls to get my post-surgery pain medication, they said they could only partially fill it. I showed up hours later and they had no records of it and it's deleted off my Walgreens app. Then I'm told it's another 3 hours because they "just received it". I essentially had to go sit in pain all day because I chose Walgreens, then they said it was my fault.

No CVS is good Very…read morelimited drugstore selection at very high prices Terrible mistake if you have selected CVS for their pharmacy Great Disability Parking but no push button to hold the heavy doors open for those in need

Impossible to get help over the phone. Long waits to pick up prescriptions. Indifferent staff.read more