I came in here for a few reasons. 1) I always like to get my dog specialty treat from dog bakeries…read morelike this and 2) I like to support small businesses. Well, these people are RUDE and just plain stupid. They started being extremely rude about me taking photos. I don't know what their problem is. Dumb business practice. That is free advertising. But they said because their "competitors" will take their ideas. Um no. There are plenty of places like this business with WAY cuter items. And what are you hiding that you don't want people to post your items in reviews and what have you. I don't know how they are still open treating people like that. I was shocked and turned off by this behavior.

Great little dog bakery right along main street. Had a great selection of dog treats. And they also…read morehad a section of things for cats, which is great if a person just has cats or is like me and has both a dog and cats. Cute specialty treats.

Tarrah and the other lady were so nice and great with my Cockatoo, Tangerine. I am still…read morerecovering from cancer and a organ transplant and they were empathetic and gentle with my bird who I have not been able to have for a whole year. They are compassionate and gentle when handling a bird who is scared and squawking. They were quick and precise! Thank you both for a great professional job! Professor Steve

Every team member here is very knowledgeable about all things birds. They are super helpful, and…read moreeducate on the best ways to take care of a new bird when someone adopts. I can't say enough good things about everyone at WBC

Typical PetSmart, clean, and organized. They had a lot of items on sale (pet beds, clothes, toys…read moreand treats). The cashier that checked me out was polite. Plenty of parking outside with a a lot of handicap assessable parking at the entrance.

This location is our go to PetSmart since 2018. We've only…read morehad one less than stellar experience with grooming early on but since then the employees have been great with our excitable golden! Most recently Lindsay did a good job bathing and grooming him while also keeping me updated. Other than that the buying experience is usually no complaints as there's good variety of things we may need. Only negatives are sometimes checkout POS's go down, the buildings a bit run down as it's older, and the fish/bird section just seems so sad with some clinging on to life.

I've followed Dolly's Dream House rescue on Facebook for several months now, and everyone…read moreaffiliated does amazing work. I watched excitement as they found this location, and I had the pleasure of seeing the progress over the past couple of months. Finally, the grand opening was here! First off, this store is all things bunnies and bright pink! They have everything you can think of to ensure your bunny has an amazing enclosure full of toys, beds, towers, chews, and mats. They also have great food and treats, not the totally inadequate food you see in big name stores. Bunnies have a very specific diet, and feeding them things that aren't nutritious to them can be harmful and even fatal. The store also has human things, such as mugs, t-shirts, and bunny-themed gifts. Everyone who was working the day I came in were super helpful and polite. Best of all, they are genuine: they aren't looking to pressure you in to things you do not need. I could literally just hang out here and have a good time. The environment is inviting, bright, and cheerful. You can also meet bunnies, and who doesn't like that?! They often have adaptable bunnies "helping" in the store, and these bunnies are fully vetted and eager to find their forever home. All proceeds go straight back into the rescue, which is fantastic since so many bunnies are dumped around here and cannot survive without Dolly's and the epic volunteers and foster homes. Check this store out, even if you don't have a bunny companion. Who knows? You may meet your new best friend.

I normally don't leave negative reviews, but I feel compelled to share my experience. I visited…read morethis rescue because I was interested in adopting a rabbit and had already been caring for my own bunny for the past three years, so I take rabbit welfare seriously. Unfortunately, my experience with the staff was disappointing. From the moment I arrived, I felt unwelcome and as though I was an inconvenience. The hospitality and customer service made me feel they were not interested in helping me through the adoption process, so I ultimately decided not to move forward. It's important to note this was a personal decision after considering other rescues as well. This was simply not the right fit based on my visit. What was especially disappointing was seeing a social media post that appeared to be directed at me, despite not being named. It portrayed me in a negative and one-sided way that I don't feel accurately reflected what happened. One line in particular--"Followers don't impress rabbits"--felt unnecessary, as I never brought up my social media following or requested any special treatment. My decision had nothing to do with social media and everything to do with my in-person experience. I actually liked the rescue itself--the facility was nice and the rabbits were beautiful. I had hoped to adopt and become a long-term supporter, but after being publicly referenced in that way, I no longer feel comfortable returning. Ultimately, my decision not to adopt was based solely on my experience with the staffs. I felt singled out afterward, which was very disappointing. No potential adopter should feel publicly criticized for choosing not to move forward. While I respect the work rescues do, professionalism and courtesy should extend to everyone who walks through the door, even if they don't end up adopting.

Stopped in here for some holiday shopping and I was able to pick up a few stocking stuffers. This…read morestore has a great variety of items from clothing, to crystals, to cups, to camping stuff. You can find something for ANYONE in here! Cool unique items too! The store is nicely organized and items are clearly priced. When it's busy it can be very tight and difficult to move throughout the store. Opportunity for better signage to find this store - the outside sign says "life is good".

Jake's on Main is an amazing shop! As a customer you are greeted by positive employees and an…read moreamazing selection of Life is Good merchandise and so much more! There is something for everyone. The newly expanded store has even more to choose from. There is so much to see! They have shirts, hats, sweats, loungewear, stickers, mugs, towels, blankets, games, jewelry, seasonal items for men, women and children. Jake's is also engaged in so many activities on Main Street and throughout the St. Charles community! If you haven't been to Jake's yet or haven't been in a while, hurry in! You won't be disappointed!

One thing that is clear of is to read the terms on shipping times and warranty. Looks like most…read morehave not done this and then are angry when item isnt there next day. It is highly encourage upgraded shipping option which is a time in transit NOT how fast they get the item out.

Ordered 2 tubes of live ants, they didn't even create the shipping label until 11 days after the…read moreorder was placed and 100% of the ants in both tubes were DOA. I am furious because my son was really looking forward to these and has been asking about them multiple times a day for almost 3 weeks now. DO NOT BUY FROM THEM! BIG MISTAKE!!!

I have been obsessed with backyard birding ever since my family made the mistake of gifting me a…read morebird feeder camera. This has made me into an insufferably snobbish bird-shopper. Believe me when I proclaim that Wild Birds is the best place for birders and birdwatchers. Clean, organized, and staffed by friendly well-versed employees. Their bird food is quality and they avoid "fillers" that is common amongst bargain bags of seed at big box stores. Online ordering makes pickup easy, but I personally enjoy strolling through their cute store.

Visited this amazing shop yesterday looking for ways to feed the birds and not the squirrels in my…read moreyard. Instead of music they play pleasant bird sounds. Friendly knowledgable employees gave me some great recommendations and some education I was unaware of, such as rancid bird seed, and using hot pepper to deter rodents. There was honey and hand lotion to sample, jewelry and even sympathy cards for those who have lost a pet. There is a rewards program and educational seminars where wild birds are brought to the store. I spent a lot of money and had no remorse due to my love for nature and wildlife and having the pleasure to be able to bring it to my own yard with the help of this business.

I bought four fish and got three different diseases not many fish healthy anyways I hope you were…read moretrying other fish and I am happy though as they do 30 day discounts even for fish have passed away but still also many things were severely overcrowded and I don't mean like fish I mean like normal tetras

Avoid this place at all costs! I had my dog groomed there once and she asked me if I wanted my dog…read moreshaved and when I said no, she said - "oh, I'm already half way through". Then they tried to charge me $14 extra for shaving the dog! Then went back to get my dog's shots there. Paid extra for a heartworm test but they won't let you order anywhere but Petco and only for the most expensive medicine there is. I have to make an appt to go back in and ask for the generic. NEVER had that happen at any other vet before. Total Racket.