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    PetSmart

    2.6 (5 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 3 weeks ago

    Services - PetSmart

    Private dog training

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    7 months ago

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    17 days ago

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    Ask the Community - PetSmart

    Elite K-911 Dog Training & Behavior

    Elite K-911 Dog Training & Behavior

    (18 reviews)

    I've had a great experience with the grooming at Elite K-911. The staff is friendly and the place…read moreis very clean, and they clearly care about the dogs. Maya in particular does an excellent job. She's patient and very detail-oriented with all of her cats and dogs. She also does a great job handling my cat and clipping his nails which makes the whole experience much easier.

    We brought our dog, Gracie, to K911 for an evaluation. After our visit, we were satisfied with the…read morefacility and staff, and accordingly purchased a training package. During our initial training session, we encountered a trainer who stated that "dogs don't have feelings," and basically told us if our dog was not in our eyesight at any point in time they should be caged which made us uncomfortable. As a result, we requested a refund. We were advised that we could transfer to a different trainer, but when we attempted to reschedule with another trainer, we were informed that our session timeframe had expired, and therefore, we were not eligible for a refund or to schedule additional sessions without purchasing a new package. Furthermore, the receptionist explained that I misunderstood the trainer's comments, asserting that the trainer would never have said "dogs have no feelings," despite having heard the statement multiple times during the session. The receptionist continued to speculate about what the trainer might have said, disregarding our firsthand experience. Due to these concerns, I cannot recommend this facility to friends or family. **Update** We were also informed that additional links for the training collar could only be purchased at the location because they specialize in links imported from Germany. When I called attempting to reschedule a visit, the receptionist stated that individual links could be purchased there. However, upon our visit today, we were told that only complete collars are available for purchase, and separate links are not sold but we could purchase a new collar for $47.00 as if we didn't already waste enough money.

    Camp Bow Wow

    Camp Bow Wow

    (38 reviews)

    I've been taking my dog to Camp Bow Wow for 3 years since I've adopted her. We started at the…read moreBedford location, but switched to Westlake when I moved. I have had nothing but positive experiences at both locations. My pup Lola is so excited when we walk in and often rolls over for the staff. She is a high-energy dog that sometimes just needs an outlet to run around. The staff is always very friendly and always makes us feel like they know her name and remember her (even though we go pretty sporadically and I know they have her file pulled up behind the desk :)) I always feel like I'm leaving my dog in trusted hands (and believe me-- I'm a psycho dog mom who loves my dog more than life!) I watch the webcams throughout the day and am thrilled to see my pup running around and burning energy. I also love the fun touches that they offer around holidays and events. During Christmas, they did a photo shoot for an extra fee that was absolutely the cutest thing. They somehow got my crazy energetic pup to sit in a box and take the cutest picture ever. She always comes exhausted and healthy at the end of her stay. If owners watch for signs of illness prior to taking their dog to camp and keep them properly vaccinated, illness isn't a major concern that I worry about at Camp Bow Wow. Thanks for wearing out my rambunctious pup!

    HIGHLY RECOMMEND CAMP BOW WOW! they have gone out of their…read moreway to accommodate my dog and family situations. We absolutely love their staff and they take impeccable care of the animals! we love their day camps and boarding! And we cannot forget about their wonderful groomer!

    Petco

    Petco

    (41 reviews)

    I went into Petco to pick up food for my budgies and left extremely frustrated. I asked an employee…read morefor help finding a specific type of food, and not only did he have no idea what budgies should actually be eating, but he also tried to tell me I was wrong. I've spoken with vets and done my research, so being dismissed like that was pretty unacceptable. On top of that, the food they're selling for budgies is outrageously priced and not even the right kind for proper care. It's really concerning that a pet store can't provide accurate basic information about the animals they sell. I wouldn't trust the advice here if you actually care about your pets. If I could rate this place negative stars I would.

    Me and my significant other visited for the first time January 5th 2026... everything was fine…read moreuntil we get to the very small reptile section.. there's only one leopard gecko and it seemed they couldn't even care enough to make sure it ate or anything... extremely malnourished.. laying deceased under it's carpet :/ I've just never seen a full grown leopard gecko in such bad shape it was so shocking I had to post it here... I've been feeling so bad for the poor guy, the worms that were in his feeding dish were still alive too so someone saw him like this and chose to not take action. beyond digusting. We never ended up informing an employee because they were all busy with customers and as were waiting for an employee some annoying lady walked passed with her kid making laughing at the poor thing... we just had to leave.

    PetSmart - groomer - Updated June 2026

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