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    PetSmart

    2.6 (54 reviews)
    Open 9:00 am - 9:00 pm
    Updated 2 weeks ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Smart money
    Fox E.

    It's not that Smart to own Pets if you don't have enough money, but if you do, this is a good place to come and shop for them, although far from being cheap. This is a good pet store and is very expensive, but it's great to have it down here and it's pretty close to my house, so we usually end up in here fairly often, and they usually have what we need, but we didn't love the service here, and it was extremely highly priced, otherwise I'd give them a higher rating.

    Brandon R.

    This PetSmart is full of passionate and caring employees dedicated to animals. I recently adopted a kitten from this store and they guided me through the whole process and gave me a coupon book, as well. However, they have a limited inventory of items and variety which is why 4 stars is my rating.

    Eve S.

    Sooooo I booked an appointment for a bath and haircut with an additional nail grind for my 20lb corgi. I dropped him off around 1:30pm. Before I left, I asked when should I expect him to be ready? I was told no longer than 4 hours. 5:30 rolled around, and I received a phone call from PetSmart. They only said that I needed to pick up my dog because they weren't going to be able to work on him. So I came back to PetSmart to pick him up and they informed me that my dog was being aggressive towards the groomer, Phylis. This I believe not to be true because he is a loving boy. When I returned home, I noticed that he had a bloodshot eye and an odd knob on his lower back. I don't know what happened during his visit and I don't want to imagine it. :( Please do yourself a favor and DO NOT come here for grooming services.

    Look at the back of her head!
    Trish T.

    You can't give zero stars wish I could.... The grooming section of this store is below standard. The management could care less. I placed a complaint and was shocked when I was asked "what do you want me to do about it" I had to tell him empathy and understanding would go a long way not to mention an apology would have been nice... I know for me my fur baby is deserved better.

    Starla W.

    Took my pets in for grooming today and they did such a great job! My labradoodle was very matted and very hot so I had her shaved completely down. Ana groomed Ziggy and my other dog Marley Just went in for a bath, so Devon groomed him. They looked so adorable and they did such a great job! The last time Ana and Trechelle (I hoped I spelled her name right) groomed them and they did an amazing job then! I've never been disappointed with coming to this petsmart.

    Half shaved ear.

    They do a terrible job cutting. Didn't comb my dogs hair why she was drying so her ears matted and they had to shave them. Her ears were only shaved at the bottom and very uneven. This is my 3rd time paying for too dog plus and no bow or bandana. The said "there was another dog named Nyla and we gave the bows to her" ..... so y'all only had 2 bows all day. Be serious for 1 second please. They are really just not even mediocre. The staff always wants you to bring your dog back to fix the problem, which people don't like to do. Terrible service more than 2 times.

    Lollipop
    Mario F.

    We purchase dog food and treats for our dogs at this location. We use the grooming services for our little bundle of fur and Anna is always our #1 choice and she's very good with our little one!

    AFTER

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    8 years ago

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    7 years ago

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    7 years ago

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    10 years ago

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    11 years ago

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    12 years ago

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    10 years ago

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    13 years ago

    Been here a few times to pet food. Everyone is always friendly and looking to help, plus I've never had to wait in line to checkout.

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    10 years ago

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    9 years ago

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    11 years ago

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    Page 2 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    A year ago I took my pom to another location in the Woodlands (Best Friends Pet Care) and they RUINED my pomeranian's coat by SHAVING him.

    Mentioned in 2 reviews

    Read more highlights

    Beyond The Dog

    Beyond The Dog

    4.7
    (23 reviews)

    I could not praise Dr. Savage and her team more! Working with her protocol and one of her trainers,…read moreMegan, has been an amazing experience. My dog, Charlie, has severe separation anxiety and pica, which complicates things that much more. After 3 month of extremely expensive (and complicated) gradual desensitization training with a well-known CSAT company, he had made almost no progress and I was at a loss. Charlie still couldn't be trusted alone without me doing a time-consuming series of "warmup" steps and, even then, only for about 25 min and not reliably. I hadn't been able to leave the house in 7 months without hiring someone to watch him. But after just 1 very reasonably priced virtual consultation session with Megan, and a few weeks of following her recommendations (which were super straightforward!), he has made continual and consistent progress. Recently, we smashed 2.75 hours of alone time and he just keeps getting better! He's so reliably calm that I don't even need to check the cameras for the first 60 min, afterwards only checking in every 10-15 min. I've been able to stop relying on a babysitter just to live my life. Plus, Megan has been a real support through the process, answering my questions and providing me with the guidance I need to feel confident. Trust me: Anyone who is struggling to help their dog overcome any kind of anxiety or trauma should definitely go to Beyond the Dog. TLDR: Have a severely anxious dog? Skip the CSAT and call Beyond the Dog. You won't regret it. I promise.

    If you are a cat owner seeking cat training services, look elsewhere. As you can see, 99.9% of the…read morereviews for this company are from dog owners and now, unfortunately, I know why. They know absolutely nothing about how to train cats. We have been keeping our cats separated because of fighting, so we hired a trainer to come out to our home to help us reintegrate them. Before the trainer came, she asked us to have the cats in their harnesses, even though our cats have had zero harness training and for them to be in separate rooms where they can't hide from her, which was an odd request. She spent absolutely no time trying to bond with our cats and decided that on the very first day, the cats were ready to be in the same room together. What? They haven't been in the same room together in months. They are wearing harnesses, which they do not like wearing, there is a stranger in close proximity, and they have been put in the same room together. What could go wrong. Needless to say, everything went wrong. The cats freaked out. They were so stressed. One was trying desperately to hide, but was trapped by the trainer. To top it off, the trainer texted later and thought the cats seemed relaxed when she left. OMG, seriously. It was a terrible experience for the cats and for us. You don't have to be an animal behavior specialist to know all the things the trainer was doing was wrong. Any pet owner with any common sense would know that. We canceled the rest of the sessions. Lost our $250 deposit and money for the training session. What is more disappointing is the owner of the company, Dr. Savage, never reached out to ask why we canceled the rest of the sessions and never asked about our experience with the trainer. You would think, as the owner, she would want to know what happened.

    The Best Little Dog House In Texas

    The Best Little Dog House In Texas

    4.6
    (300 reviews)

    I've been bringing my dog here for 3 years, and we love them!…read more We've used them for grooming, boarding, and doggy daycare. For boarding, they always send a cute pic or two to show how he's doing. My dog is always excited when we get here. They are easy to schedule, either online or by calling. If they call during the day with questions, they always start out by saying something like "This is ___ at Best Little Dog House, Louie is fine, we just had a question about...." Which is awesome if you're not expecting a call! They also do super cute enrichment activities and have themed birthday parties.

    Sophia Dachs and Miss Finley totally love BLDHTX, Houston's 5-Star doggy daycare/cage free…read moreboarding, compassionate grooming and fun training facility that "gets" dachshunds. As soon as I pull into the driveway, they excitedly start saying, "Hurry up and park, Momma! Our teachers a d furriends are waiting for us!" When I open the back door and unfasten their seatbelts, Sophie and Finley almost jump right out of the car! At times when we have hurricanes and winter storms knocking out power, I am especially grateful that BLDHTX is available to provide a safe place for my girls-- generators, filtered water, hurricane strength windows. On hot and humid summers days, my girls enjoy the refrigerated cooling plat, and misting fans and lots of fresh water. Sophie has been coming for over 5 years, and Finley for over 2 years. I never have to worry when I leave them for a day or for a fun sleepover. Kudos to Kerry and Luke for their clean, safe, fun place for small pups to play! Sophie, Finley and The Momma love all of you at BLDHTX

    Dogtopia Houston-Galleria

    Dogtopia Houston-Galleria

    4.5
    (90 reviews)

    Money and Penny had a 10/10 time. When we were initially introduced to Dogtopia, we met Alejandro…read more Unfortunately he told us to pick up doggies at 12 but that doesnt apply since we took the spa package. However, it's what you do to rebound from that right? So Alejandro saw us and apologized so it doesn't really matter. At the end of the day, our furry children had a good time. They had a blueberry facial, they had bandanas, they also had a lot of exercise and 1:1 time. What I loved-- is how we can check the pet cameras to make sure they are ok! They also did brain games too and they were so tired when we picked them up! Money usually cries in the car but he didn't cry at all on our way back so I could tell that dogtopia did a very great job. Jasmine also explained everything well. The pups also had their nails trimmed too!!!! I loved how they center the dogs around like what group they can be too! Penny and Money were in the medium dog size group for medium energy! Separated from highest energy dogs! That kind of thought is so cute!

    Definitely do not recommend this place at all for grooming, I've been coming here for years and…read morelately the new staff just doesn't have it together. My previous appointment after dropping my dog off at 10 am I received a phone call asking if I was still dropping him off HOUR after he was already dropped off. Even though they offered to do absolutely nothing for taking up my entire day, I tried to be understanding and I get people make mistakes, continued to come back again. I drop my dog off at 10 am for an appointment 6/6 I made weeks in advance, they confirm my appointment the day before as well, at 2PM IN THE AFTERNOON I'm informed there's no groomer there, never was a groomer down on the schedule at all. The best they could give me is "sorry you can come back tomorrow or another day and we can TRY and make sure someone is there" Oh not to mention every time I go it's always a different price with no explanation. As someone that's been with you for 5 years, never no showed, not payed or caused any fuss this customer service was extremely disappointing.

    Off Leash K9 Training

    Off Leash K9 Training

    4.6
    (100 reviews)

    We chose to train our new dog Daisy that we adopted from the SPCA with the 8 basic & advanced…read morelessons and it was worth every penny! Our trainer, Monica, was excellent with Daisy and what I loved most about her was that she would explain to us how she was training our dog and also why she would do something a certain way. A lot of times she would comment about how this reinforces some sort of behavior or would boost Daisy's confidence, etc. At one point of our training Daisy didn't take well to the previous lesson (down lesson) and Daisy wasn't receptive to the next training session and was extremely nervous and jittery. Monica picked up on this right away and instead of just charging through, took a step back to assess the situation and told us that this lesson would be free since Daisy wasn't herself and even considered bringing another trainer in. We were extremely appreciative of this gesture and found it to be very considerate and professional. We were a little nervous starting out the training because Daisy is an extremely sensitive and submissive dog, but at the end of the training (which was today) her confidence levels are much higher and she seems to be a much happier dog!!! Daisy is far from perfect but her discipline and manners are getting better every day and we love seeing her progress and growth. We highly recommend Off Leash K9 Training. We did a ton of research and even met with other companies but we could not have been happier with our choice.

    Desiree trained our Great Dane, Lady, for two weeks. She was fantastic! We received daily updates,…read morevideos and pictures. When I went to pick Lady you could tell that she had developed an affinity for Desiree and had been very well cared for. I could not recommend them enough! Definitely worth the investment. It's great to see that people's passion in their careers shines through the results. Fantastic group of people

    PetSmart - groomer - Updated June 2026

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