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    PetSmart

    3.6 (21 reviews)
    Open 7:00 am - 7:00 pm
    Updated 3 weeks ago

    Services - PetSmart

    Private dog training

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    Reviews With Photos

    Frenchie
    Tiffany M.

    Rachael took good care of my Ftenchie today. Besides me getting mixed up, going to Petco instead of PetSmart, making later than I already was, Rachael was kind, patient, and helpful. She offered me a great deal with their Summer special and ultimately fixed up my handsome grandpooch to look like somebody loves him. My son, the primary caretaker, wants to look like a hippie and his dog the same. SMH Thank goodness for this appointment!

    Poodle grooming done by Mari
    Destinee D.

    Mari Mari Mari! This one is for you! She is amazing and I can't thank her enough. She washes and grooms my girl for me. She always does amazing and is very thorough. She also makes for easy conversation and just all around great customer service. To get an appt go in or call. They only have groomers and no washers yet so wash appts don't show on the app. I get the frustration but not fair to give them 1 star. When I first got her we also tried petco. They didn't clean her ears or cut her nails let alone trim anything. The top her head still smelled too. Since then we tried PetSmart and it's been a world of difference. This location is clean. Everybody is friendly. EVERY SINGLE BODY! Idk who's hiring but you're doing great! They're patient with me and my questions being a new-er dog mom. They usually price match the other places too for Royal Canin. The points add up fast and just all around love shopping there. Hope they're here to stay for a long time in Vallejo!

    With my puppies to get some treats
    Ria S.

    First time at this location. Ana immediately welcomed us upon entering. She asked right away what we were looking for. She brought us to the aisle and suggested a few brands. Very pleased with the customer service and the place was well kept, very organized. I don't think a lot of people know this place is open. It wasn't very busy during my visit at about 2 pm. Check this place out if you live in the neighborhood. It's in the same mall where Target is. Just towards the back. Ample parking.

    This happy boy just finished his grooming session with Sarah V.!
    Christine M.

    The groomers are absolutely wonderful with my pup Maverick. They all know him by name and treat him so great. Check out Sarah V. She is amazing and does an amazing job with my old boy. She listens to what we want for his visit and makes him so comfortable that he gets excited when we arrive. He absolutely loves her!

    Getting pampered like a king
    Tiffani C.

    The grooming team here today was incredible. All three ladies were professional, caring and thorough. I was lucky enough to slide into a cancellation after Petco dropped the ball on me. My Husky mix has difficult fur that needed some love. I was shocked that he was completely combed out at pick up. He came out happy as a clam looking and smelling like a million Bucks! Thank you Julia & Vashil (I'm so sorry I'm sure that's not correct).

    Amber A.

    How can you possibly get a dog grooming service here if when you walk in and they say they only take appointments. Go to make an appointment for a simple dog wash and there's never one appointment available. Pictures prove there's never an appointment available on the Ap/website for this location.

    Adoption center

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    2 months ago

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    5 days ago

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    9 months ago

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    8 months ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    7 months ago

    Awesome selection of products. Very safe pet grooming environment and staff is so caring.

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    2 years ago

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    2 years ago

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    7 months ago

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    2 years ago

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    2 years ago

    Hours are not accurate on, Google says open til 9 and yelp says open til 8. They actually close at 5pm.

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    3 years ago

    Dog Grooming is their best service especially Sarah, she treats my dog Paz like family

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    2 years ago

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    2 years ago

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    2 years ago

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    Ask the Community - PetSmart

    Review Highlights - PetSmart

    She was in need of de shedding and pampering and Sarah V went above and beyond with our Luna.

    Mentioned in 2 reviews

    Read more highlights

    A Quality Grooming

    A Quality Grooming

    (58 reviews)

    I will never take my dog here again. Here's a list of my reasons…read more 1. When I got in with my dog there was a man ahead of me waiting to pick up his dog. The owner was at a table shaving a little dog. Other dogs were barking and the little dog was gettin anxious and fidgeting a lot. She grabed the dogs leg, yanked it and yelled (growled) at him to "just stop it". She looked up quickly, seemingly making sure no one saw her, and moved her tone down to a semi-smooth cuddly one. I think she thought no one saw her, but I did. I was a little concerned, but put it aside. 2. My dog was frantic (new, loud place) and trying to jump on my lap. Puppy was growling at the woman, which he hardly ever does, and I knew if I picked him up and gave him to her, he would settle down. Instead she snapped at me to let him alone. She was trying to pet him, and he wasn't playing. I told her to rub his tummy and he settled down. Then she said something like, if you listen to me theres no problem (paraphrased) (Sorry this is so long, but I am just angry) I was a tiny bit worried something would happen to him. 3. I got back and reached over the little gate to calm the puppy down, and again she snapped" dontreach over MY gate" and proceded to tell me how I could get bit. Perhaps, but I thought her very melodramatic since my dog was the only one there. I realized, as an after thought, Angie was trying to keep me from seeing my dogs stomach, and the injury. 4. Her attitude toward me and my dog was absolutly condescending. Her roughness toward that first dog, and mine was what made me not want to take my puppy there again, but the reason I'm writing is... **my puppy had a nice bloody divit removed from his belly and she never even told me. In the past my dog was nipped twice during different groomings. Both times I was told about the injury at pickup. She never said a word to me about the injury. Also there were a few places the shears had left deep cuts in his fur. She told me she wasnt going to cut the ears and tail. She could have at least mentioned it to me...." oh, by the way... ears and tail really needed trimming, contrary to what I said before." One ear was shortened, one was not She also cut the tuffs of hair at the top of one ear and it looks like a misplaced cowlick. Not as cute as it sounds. After all that she made sure to point out I could leave a tip. I'm so angry I could spit like a cat. I want my $10 tip back, and half the cutting charge. Now I am telling everyone I know, and people at the dog parks, This woman does not deserve your business. She is disingenuous, she lies and takes her anger out on the animals. Yeah, the next one could be fine... but why would any one take a chance with their family. Little clues add up. Some times we ignore what we think is unrelated, even though it nags at your brain. Dont let it go. UPDATE SAME DAY I Just gave my dog some through attention and found a huge fur divit under the chin, and a nice shaved line under the collar area. I have posted pictures. Now I just plain want my money back... I wished like hell the scoring went into negative mumbers

    The owner Angie is rude! I will never take my dogs back to her. Today my two little dogs a Shitzu…read moreand a YorkieShu has an appointment at 9:30am. When I got there she told me it will take a while because there are 3 dogs ahead of my dogs so I said fine I will wait for their call when they are ready to be pick up. So Angie the owner and the groomer check my Shitzu and she told me her 4 legs are matted and she told me that I don't brush my dog. How does she knows I do brush my dogs and since my Shitzu has a very thick hair I make sure that everyday I brush them. So she said that she is not going to fix that matted hair and her haircut will be short just short, I said fine. Before I left I ask her how much will be the cost for both of them do I know what to expect to pay and she quote me $115 total for both of my dogs. I said ok. So I left and waited for them to call me when they are finish, I finally got a call around 3:15pm. I went there to pick them up and she is on the phone. So after her conversation she told me it is $65 each of them total of $130. So I said before I left this morning I ask you and you told me it is $115 and I agree with that. Now you're telling me it's $65 each? Then she said she never said that what the heck I know what she told me that's why I'm expecting that is how much I will pay and of course I will also include tip on top of that $115 price she told me. She goes well your dog 4 feet are matted and the other dog bites. She said ok I'm not gonna argue with you you can pay $115 but I will not groom your dogs anymore! Who cares if you don't want to groom my dogs anymore you are so rude! Update: 7/4/2018 my poor Shitzu develop a scab after the haircut done at A quality grooming, I discovered a scrape behind his neck, it was cut all the way to the skin and it caused her skin to be dry and looks like it got infected! Update: I have read you're respond Angie! What are you talking about that what I said is all lies? You think this review is funny? Everything that I said here are true and for your information you do need to learn customer service so you can treat your clients right!

    PetSmart - groomer - Updated May 2026

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