When we moved our family to Decatur we didn't want to change veterinarians but Sir was a special…read morecase he needed someone close. Sir was a rescue that should've lived in a bubble. Sickly but sweet. Sweet in a southern way if you know what I mean. On Wednesday Sir took ill and I had to find care for him immediately. I saw 3 different vets because Dr. Ponce was not available in our crisis. Unfortunately Sir passed away on Friday. My wife and I were having a conversation this morning about how important having a good veterinarian is. Somebody who is knowledgeable and who builds a relationship with you and your pet. Someone who cares and is considerate. Ethan you are the best, your hair is beautiful and words cannot describe how much we appreciate you. Dr. Ponce thank you for taking care of my family you are really wonderful. Love always The Jacksons

Started out well enough but over time the prices increased and explanations and customer service…read moredecreased. Over time we just got the feeling it was less about the well being of our dogs and helping us understand how to best care for them than it was about price gouging for visits and tests. We were able to find a different vet and find that the tests were expected to pay 1200 for should only cost $150 for...proceed with caution. But if you ask too many questions they will discontinue service. Word of caution; find a vet that cares about you and your family member.

Had a great pet exam visit today at Paces Ferry Vet Clinic. I've been taking our beloved Bambina…read morehere for several years now since moving from Dunwoody and leaving our prior vet at All Creatures. This location is convenient for those in the Paces-Vinings area around the corner from the Old Vinings Inn. For Bambina's annual check up she usually has a full exam, vaccines, and the vets will answer any questions or concerns. You should expect to pay for rabies, bordetella, and distemper (DAPP). One of them is administered via mouth and the other two are shots. Mandi, Erin, and Dr. Matthews were very nice to Bambina and handled her with care. Although Bambina might have been a little anxious/nervous to be there, she got her shots without yelping and was relatively calm to allow Dr. Matthews to listen to her heart and check her aging eyes. We have done the teeth cleaning in the past, but didn't do it this time, definitely worth considering if you have a small dog as it may require pulling some teeth to avoid abscess or infections. We look forward to future visits and health check ups with Bambina.

Just wanted to come here and leave a bad review because this Vet bans dog from coming back due to a…read morebad review was left on Google. Avoid this place at all cost. It's expensive, they don't even do the service that you asked them to do.

Dr. Hunter explained in detail what we need to do to help our 10 year old kitty with a sore that…read morewon't heal. She is very knowledgeable and compassionate with our kitty and answers all my questions and explains what our options are. Her assistants are very nice and helpful also. The front desk employees are very helpful and friendly also. Their new office building is very nice also. I highly recommend Dr Hunter.

My BF has super loyal to Dr. Hunter and has been following her to every location & even though the…read morecircumstances weren't great (cat was sick) I was able to meet her. And now I am taking both of my kitty's there. The staff is super friendly, front reception is helpful, but most of all Dr. Hunter is great! Thanks always!

Brought my baby here cus we had a lil medical scare. They were able to get us in as a walkin the…read moreday after Christmas & the front desk staff eased my worries as soon as I walked in by cracking me UP. The vets were attentive & service was quick. I'd definitely consider coming back. Especially since they handled my furbaby so well & the price was reasonable. Highly recommend!

Find another option if possible. The quality of service has deteriorated as of recent years. What…read moreused to cost $80 within the past year or 2, will now cost you well over $200.00. Teeth cleaning used to cost less than $200.00 will now cost you almost $1,000.00. Customer service has also deteriorated. Do yourself a favor & find somewhere else. They will primarily focus on upselling you on all the dog products they personally sell on the shelves in the waiting room.

Took my cat for a wellness check. There was a bit of a wait but everyone was knowledgeable and very…read morenice.

All the staff are amazing and so kind. When I had a stray kitty show up in my garden with an…read moreinjured paw they were so flexible on me bringing him in. When I was able to get him they made an appt and promptly fixed him up thank you all for your kindness

I drive by this place often but had only recently seen it. We are in the middle of an out of state…read moremove and needed 2 of our 8 cats to see the vet prior to that live. Our typical vet is quite far away from our home and one of the cats in particular is very anxious in the car so I wanted something close for the both of us (because moving time consuming so taking half of a day to go to the vet that an hour away isn't the best use of my time) I thought I would give them a try as they are much closer (only about 20min) and if it wasn't great it wouldn't matter much as it would be a one time visit. The process for your first visit is a bit tedious. They email you two forms you have fill out online before you can even make an appointment-this is for each cat so if you have multiples keep that in mind. I had to fill them out twice. At first I filled them out and submitted them. A few hours later I got a call saying they had some of the forms but not all but they could see that they were submitted. What? So I asked if I cooked schedule appointment and fill out the forms this evening (remember I'm in the middle of moving and work and all my normal life things) but no apparently they can't even look at a schedule without these forms. Okay...not a great start. So I fill them out again. Another hour passes before I get a call to schedual. As mentioned one of the two cats I was bringing in is very bad at being in the car. So I wanted specifically an appointment that puts us sadly avoiding any rush hour. I asked for a time between 11 & 1:30. Well they don't see patients during those hours. So get ready, because if you need to go the vet you cannot do that here without taking them away from work or sitting in Atlanta rush hour. Hope your cat doesn't mind the cat like mine does. At this point had there not been a time constraint I would have said never mind and found somewhere else but it was what it was. They reluctantly made an appointment for 12 am (so you can make appointments for 12?...I'm confused) Skip to the day of my appointment and they had moved my appointment from noon to 11:30. The only notice I got of this was via my email...which I was not checking regularly especially at that time when I'm so busy with other things (like packing for an our of state move). I just happened to needed to for something completely unrelated and lucked into seeing it. No call. No text. If I had not checked my email that morning then we would have missed our appointment. This also put me back in a longer car ride with cats who do not do well in the car-the whole reason I asked for the specific time window to begin with. So by the time I get there 'm already pissed if because so far everything about this place has been a hassle. Skip tot he appointment. I was there for nearly 3 hours total from start to finish. Staff was admittedly very friendly but 3 hours is absolutely wild. They prescribed my one very anxious cat with the same dosage of gabba that she had before despite my telling them it wasn't effective. They also did not have ot so I had to return. They also made me very anxious about a hernia that has been previously check and deemed safe by her perivous vet. This got me in my head and had me scared about it to the point of almost booking a surgery that isn't medically necessary. When we called back to get an estimate for surgery they said they couldn't know until they were doing surgery - okay so you just expect us to go in blindly on this economy? Have you not performed this surgery before? We also ed for a low and high end estimate and they just said they wouldn't know until the surgery was done. Sorry but no thats not reasonable. They also said they would need to do an other x-ray before the surgery as a first step and they once again could not give me a price for that. Which should be pretty standard. It is also important to note that this place was the most expensive base appointment rate we have experienced to date. So no I'm sorry I can't recommend this place. I went there for convince for a very nervous cat. Came away without a real solution (but spend $60 on the same meds that do not work for her) I have since moved out of state so I will not be returning but had that not been the case we would look elsewhere in the future. If you are making an appointment they have a very sweet hairless cat who loves attention so if you see her please give lots of pets

Our cat had a tooth extracted by Dr. Mike and her staff and we ended up at the Animal ER that night…read morebecause of the negligence from Cat Care of Vinings during this procedure. I hope sharing our story serves as a warning for other "pawrents" and a huge learning opportunity for this practice so no one has to experience what we went through. Our cat was 7 years old at the time and has never had any issues with previous veterinary care. We recently moved to the area and CCoV came recommended. During the first visit everything seemed to go well; Dr. Mike recommended a tooth extraction so I immediately set a follow-up appointment for this surgery.    I had a very difficult time with the office staff when I asked for estimates on these costs. I was met with resistance and misinformation and I was even verbally mistreated in person after making this reasonable request. Even though I felt very uncomfortable with the way the paperwork was being handled, I didn't want to delay care for our cat so I paid the deposit and dropped him off for his surgery.  CCoV never called with any updates like they said they would. When my husband picked up our cat that evening, the tech told him the surgery went well. However, there was feces in his crate and he was having difficultly breathing. We immediately called the office but it was already closed. He began violently coughing and trying to vomit, and a large piece of bloody gauze that was left in his body was dislodged.   We raced to Animal ER where the vet confirmed that our cat could have died if the gauze wasn't removed in time. This failure on Cat Care of Vinings' part to exercise a degree of care for our pet could have been avoided had basic surgical procedures been followed. I don't believe we ever got a follow-up call either to see how our cat was doing post-op, a normal common courtesy but especially necessary after the concerned voicemails we left when trying to figure out what was wrong with our little guy. We have obviously never stepped foot at CCoV since and are highly satisfied with our new vet nearby. Thankfully our cat is still with us today because it could've gone either way after this dangerous situation he was put in. I sincerely hope these issues have since been addressed so proper care is taken with other cats moving forward.

Recently I had an experience with my dog who was having seizures. I brought her in hoping for…read moreurgency when what I assume was the receptionist noticed me crying, but the receptionist continued her phone call. Maybe that is protocol (first come, first serve), or maybe she did not notice me, but she was not the reason for me writing a review. I was brought to the back where I met Dr.Boyce. After explaining what happened, Dr.Boyce suggested two options for my dog; she stay for observation where she can be monitored and administered medicine, if needed again, or she come home with us and we administer the medicine ourselves. He gave us the room to determine what was best for my dog as another attendant brought her back with a catheter for monitoring, so I could see her. I admit I was not fully present due to realizing the severity of my dog, but I knew I wanted her to be around professionals who could help her better than I, if needed. When Dr.Boyce re-entered, I unknowingly and accidentally interrupted him by saying, "we'll let you monitor her," not realizing he was speaking while walking in. I assume the doctor only caught the end of my statement, because he acknowledged it with an "oh, okay" and continued speaking about the preventative medicine we would need to give her when I took her home for good that night. Dr.Boyce then took my dog, mentioning he was going to remove her catheter and left, but again, I was kind of out-of-it with the severity of my dog. By the time the next person entered the room, it was the attendant with my dog without a catheter and her 'instant' medicine. As she guided me to the front, I was confused and told the attendant that I believe there was a miscommunication, because I had told the doctor I wanted my dog to stay. Dr.Boyce was within earshot and spoke up saying "Oh we took out the catheter already, I thought you said you wanted to take her," as he ushered the attendant to take her back. No sorry or acknowledgment of the miscommunication which to me, confirmed the lack of bedside manner I had felt previously with his "oh, okay." Looking back, my annoyance was more so in the fact that nobody confirmed anything, when a simple "are you sure" would have clarified the miscommunication. As someone who has had her for over 15 years, I know that dogs can be expensive, and knowing I wanted to do everything within my financial power to help her get better, I was left in that moment wondering how much extra putting the catheter back in would be if they needed to. We came back around 2 hours later to pick her up. After learning that she had been ok from the attendant, we received the special 'instant' medicine to stop her seizures, but there were no further aftercare about what my dog could or couldn't do, where I was to get the preventative medicine, and especially no written instructions. I arrived home exhausted, and found myself unable to fully explain what do to next, or what to do if special circumstances were to arise. I placed my dog in her bed but was unaware if she was allowed to go to sleep? Was the room light too bright? I wished I didn't have doubts that could have been again, answered. My intention is not to leave this to ruin the reputation of a vet clinic that I'm sure had good intentions - as shown by the 5.0 scoring. It is more so to make aware of gaps that could hopefully be filled going forward by ensuring actions are made with 100% clarity, not leaving dog owners uncertain.

We have 4 senior dogs and all of them have been seen at Smyrna Good Dog Vet Care multiple times. We…read morehave been extremely pleased with the care they have received by all staff, including the front desk. We want to give a shout out to Dr. Boyne and Vet Tech Steven for their exceptional concern and care. Thank you all.

I have been coming here for a couple years now with my senior 16 year old cat and they have always…read morebeen wonderful and accommodating to him. He is also very spicy at the vet and they do a great job of being fear free but also ensuring anything that I can do at home is done there to limit his stress. Dr. Marano is great :) As typical for private practices, prices for exams and bloodwork can be a little higher than larger corporate practice but in my opinion, it is worth it to have a vet who will routinely call or email me if I have any concerns between visits, and answers all my questions. I appreciate the smaller feel and having team members who remember my cat and will not try to be unfair or overcharge. They are great at filling my Chewy subscriptions and supporting his at home care. All in all, I highly recommend and they are always kind, prompt, professional, and fantastic!

Our dogs have been patients here for 15 years. Powers Ferry Animal Hospital goes above and beyond…read moreto serve and care for their pets and their family members. We've said goodbye to our first family pet here under the wonderful care of Dr. Scott Miller. We then adopted a dog when she was 2 and powers ferry and Dr Miller have taken amazing care of her. We just welcomed a new puppy into our family and it's been so fun experiencing the puppy side of PFAH. All of our dogs have loved it there. Dr. Miller will sit on the floor with your dogs and meet them where they are at. The staff is amazing, interactive with the dogs, super responsive with questions, emails, and callbacks. We've been here for health checks, sick visits, end of life care, new puppy care, copper head bites, and all the in between. I couldn't recommend them more.