Our pets are members of our family. We love them as much as our blood relatives (and sometimes…read moremore). That's why we expect them to receive level of care and attention that we might receive ourselves if we had to go see a doctor. I'm happy to say that Patterson delivers on those expectations. The nurses and receptionist are friendly and attentive. Dr. Lynch took time to explain in great detail what all of my Boston terrier's lab results meant, rather than just giving me a bottom line. When it came time to pay for the services, I was mindful of how much I as a human appreciate insurance. You do pay for this level of care. The office visit was $54. It cost about $200 for blood and urine tests. 14 pills and 12 cans of special dog food set me back about $80. I'd say my dog was worth the expense, and she is. But, part of the reason I came here was because I thought Harper Woods Veterinary Hospital was too expensive. It seems that if you want quality, you have to pay for it.

Their staff was very aggressive and rude towards me today. Then, they told me not to come back?…read more Boy, has this place changed. I was astonished.

I've dealt with the staff here on several occasions and find them efficient and caring. I've had my…read morerescues brought here and it's like coming home. I've watched the doctor relate to my animals and seen them respond in a positive manner. I've also had to bring animals here to be put to rest, and they treat their human customers with respect and understanding. I do recommend this vet. Just remember: treat their staff well. I've seen some rudeness from folks in the past. These people do their best and that might take time.

​I brought my 6-year-old dog here to establish care, get an annual Lepto booster, run routine…read moreheartworm and tick labs, drop off a fecal sample for testing, express anal glands, and check thyroid levels. My dog is already diagnosed with hypothyroidism and has been stable on daily Levothyroxine. I specifically requested a routine post-pill Total T4 test when scheduling the appointment a week in advance, and I reiterated this when checking in. ​From the start, the office was completely disorganized. The staff claimed they never received my dog's medical records, even though I called my previous clinics from the exam room and confirmed they had forwarded them days prior. I waited over an hour in the room with zero services completed. During that time, roughly five different technicians rotated through trying to take my dog back or presenting contradictory care plans. The first plan omitted the thyroid test entirely. While waiting, I could clearly hear Dr. M. S. Zaffer yelling at his staff in the back area. ​When Dr. Zaffer addressed the thyroid test, he insisted that a Free T4 was mandatory and claimed a Total T4 was inadequate for dosage monitoring, despite our previous veterinarians routinely managing my dog's care with annual Total T4 tests without issue. He became noticeably argumentative and condescending, sarcastically calling me "Doc" and asking how many hypothyroidism cases I had personally dealt with. He then brought me into the back treatment area to push the test on me again, stating he had never experienced this kind of resistance before, and began raising his voice when I held firm. ​While he eventually conceded and said he would run the Total T4, he returned to the room minutes later holding an old diagnostic record from two years prior, questioning why my dog had a Free T4 run at diagnosis. When I clarified that Free T4 was used during the initial diagnostic phase, Dr. Zaffer abruptly stated it was "best for me to leave," effectively refusing routine care, vaccinations, and basic wellness services because I advocated for standard monitoring lab work. ​Berating staff, losing control of one's temper, attempting to intimidate clients, and abandoning patient care simply because a client's informed request to continue established care bruised his ego is unacceptable. I strongly advise pet owners to seek care elsewhere.

After a friend's recommendation, I decided to try this vet about a month ago. First, when I called…read morein the morning they were able to fit me in same day which was amazing already because my cat had some extremely concerning symptoms. The staff was very friendly and caring. Dr.Syed was extremely thorough, compassionate and took A LOT of time answering all of my questions, and explained everything that was going on to me. Despite having a bad diagnosis for my cat, I felt very educated and heard 100% by the doctor. I never felt rushed, and appreciated his honesty and advice. Side note-They are also extremely reasonable on pricing- for the exam, basic bloodwork(blood sugar test/kidney test), an x-ray and meds was only around $250. Anywhere else around would have easily cost WAY more then that. I HIGHLY recommend this office and they definitely have made a loyal customer out of me.

Great job taking care of our dog's dental cleaning went above and beyond he felt so much better…read moreafter getting some tooth and mouth issues taken care of

We had our first visit yesterday and love the place.Very clean,professional,and all the staff were…read morepleasant and caring .So happy we made the switch from the other place we were going to

First off Snider Veterinary is very expensive. I don't mind paying and I've been taking my dogs…read morehere for at least 15 yrs. I called there because my dog sprained her leg and they could not manage to get her in for a look. They are charging tons of money, and when you actually need them for something other than a scheduled heart worm check up, they won't see you. I was told to take my dog to an emergency clinic. I will be finding myself another Vet, obviously they have too many customers. This is not the first bad experwince I've had, since Dr Snider Sr has retired and the children took over, service has gone way down. I would mortgage my house for my dogs if I had to, but not for crappy service.

Love this place been going here with my pets since I was born with my parents they are the best vet…read moreI've ever been to

They are all very friendly all the doctors and assistance they take care of your animals like they…read moreare theirs

Their service is so quick and right to the point and the prices are so affordable. They have helped…read moremy dogs so many times and are super friendly as well. They also gave me recommendations that have helped me with a new puppy breed I'm not used to.

Traveling through from New Mexico... my dog had gotten sick again, and we needed another round of…read moreantibiotics. The vet and staff were so kind and patient when I was trying to find Doxxie's medical records. It took a while, but they got it done and Doxxie is now on the road to feeling better!

Everthing about this place is awesome. Especially the price!! Dr. Tom is great with all animals and…read morevery gentle with pets. I'm so glad I four this place.

Honestly the best vet I've ever dealt with. Dr. Tom Shoots it straight and never up sells. He's the…read moreabsolute best. I will never go to another vet. One time he noticed my license plate was missing a screw. He got some tools and came out into the parking lot and help fix it for me. This is the kinda person he is. Not just a vet but a friend. 10 stars if I could give it

Brought my dog in to have a bump checked out and they told us it was a cyst. We then brought her to…read morea different vet and they diagnosed her with cancer. Would not recommend this place to anyone.

Very helpful and kind staff. Will be taking my dog here and recommend others to them!read more