I would highly recommend going to any other eye care place. It was my first time going here, I had…read morean appointment at 8:30 am and arrived at 8:00 am when they opened to ensure I didn't delay my appointment time in completing new patient paperwork. I checked in and got escorted back into a room. I was in the room waiting before 8:30 am even came which was nice. I sat in the room for 30 minutes with no communication that the doctor was behind, nothing. I had to walk out of the room, and go to the front desk to ask to be rescheduled since my appointment was taking so long/delayed. The staff at the front desk could not have cared less, didn't look at me, didn't apologize, nothing. I ended up just saying I'll find another place. Go ANYWHERE but here.

I had an appointment for an eye exam on 10/17/25. When I arrived I was told that they couldn't…read morecontact my insurance company and I needed to pay cash but I would be reimbursed by my insurance company. I reached out to my insurance company and was told they had paid the doctors office and I would have to get a refund from them. I have reached out multiple times, and have been told several times that a refund was coming , but the money has never been refunded. Now the office is telling me I was refunded months ago, but my bank said no money has ever been returned to my account. This is INSURANCE FRAUD. Has anyone else experienced this with this eye center?

My husband and I recently visited Pioneer Vision for the first time. As new patients, it took…read moreawhile to get appointments set. I viewed that as a good sign. The practice is located on the lower level of a smaller strip center facing University Blvd. Everyone we met at the practice was friendly and competent. There was no pressure whatsoever to buy glasses there... In fact, we were told if we wanted to bring frames in that they'd accommodate that. The equipment used for our eye exams seemed to be state-of- the-art. Definitely recommend.

First‑time patient here and was looking for a place closer to home. The staff was very friendly and…read morehelpful, and everything ran right on time. Dr. McDowell did a thorough eye exam and took the time to answer all of my questions. She even helped me with an additional prescription option to make my daily computer work a little kinder on my eyes. Highly recommend.

I went to get information on wrap-around sunglasses. The optician was VERY kind and helpful. We…read morediscussed options on frames and lenses, pros and cons. Ordered and received my wrap-arounds. They are great for driving and outdoor walks and hikes. Excellent personal service at Lumino Vision!

From the owner: We specialize in low vision evaluation, low vision rehabilitation, pediatric vision care and…read morecomputer vision syndrome. Our modern facility offers multiple diagnostics for the same low exam price. We offer a full optical department as well as low vision assistive devices.

Dr Miller is great. Very thorough and helps you understand what's going on. A great eye doctor to…read morecheck out in the North Austin area

I called to make an appointment I have used them for past 2 yrs, and was told it would be mandatory…read moreto use what use to be optional eye exam testing for eye exam using some of the machine that's not required for eye exam! I went to Costco it cost Me 35$ with insurance and the extra testing was only 29 $ not 60$ from Spanish oaks and they don't force u to use it I am sure they want to pay for the equipment they have bought but forcing a customer does not make me happy and they lost me as a customer!!! Maybe that mandatory testing should still be an option not have to!!!

I am very, very happy with Lifetime Vision. I don't remember ever having been into a Vision…read moreestablishment until I moved to Round Rock TX. After a few months here in Round Rock, I became a "happy" customer with Lifetime Vision. It has been at least 6 years since we started this journey and I could not be more proud. The staff is friendly, helpful, concerned and helpful. I am very proud and happy to have been affiliated with this "Wonderful" group of people. Keep up the "great work" and always know, you are one of the VERY BEST!! Humbly, Joi Cross, longer term and long time patron!

If you are looking for an optometrist and staff that will treat you with top care and like family ,…read morethis is the place! From the moment we called to working with Dr it was nothing but excellence. The care and love for her patients shine through and you know you will be taken care of and most of all listened to. Front desk is awesome with getting back to you and setting up appointments even Collecting insurance info before we get there , opt assist was great and very patient with my grandmother she was extremely kind (Love they have an optomap machine !!) and the lady that helped us with picking glasses was a gem ! Lo that there is so many options and styles to choose from This establishment is a RR gem !!!!

AMAZING. Great from check in to check out. I broke my glasses and they worked me in quickly. Give…read moreyourself time for this appointment if you can and you'll enjoy it. The assistants and experts (sorry I don't know the actual titles) walk you through from greet to exit. Dr. Salone is fantastic and she has placed fantastic people around her. You will receive great care. They talked me through the prelimary exams and the main care, too. My broken glasses were repaired and handed back to me before I even saw the Dr! And Dr Salone is calming, informative and...well. Im going back. I honestly feel like I am welcomed to a family-like atmosphere with my health at their heart.

The amount of patience they have for my kids and our many questions, the consistently thorough exam…read moreexperience and their expertise have kept us coming back for years now.

I love Costco optical. This location is great. Glasses are very reasonably priced - even for…read moredesigner frames. I especially like how they stand behind their glasses. I have had to have them redone a time it two and they're great. My fav rx sunglasses got damaged recently - like bent all wonky. I was hoping that they could fix them, but in case they couldn't, I wanted to see if they could still order the same frames. Nope. Bummer. I brought them in and the optician worked a miracle and had them all straightened out and fitting perfectly again.

Wonderful caring office! Fast service, good pricing and caring doctors. Very grateful to them!read more

This review is for the optical dept- no experience w/Drs. We are not patients here- yet! My…read moredaughter's glasses broke on a Sunday & I called to see if there was a possible fix. While the Rx was expired (of course), I was able to text a photo of the broken glasses. Melissa said they could fix them & to come in. We were there less than 15 mins- temporary but sturdy fix! Melissa was assisting others when we arrived, however the guy (I didn't get his name) that helped us & performed the fix was just as friendly & helpful. Awesome service! Thank you!

Got my newest Chanel glasses today and I so appreciate the professionals from this Whitestone…read moremarket store! I love them and they fits so nicely! I was looking for a new pair of glasses for my prescription and Ms. Marcie and her team helped me! They were very patient and helpful! After a few questions, Marcie was able to pin down what my requirements are and guide me towards the best choices that suit my needs- my facial features, work habits, style preferences, etc. And they have both the good looking, budget friendly, and also just the finest collections of specs in this location. Highly recommend to everyone!

Brought in a pair of prescription sunglasses that were too wide and they adjusted them perfectly…read morefor no cost! Great service!