Phil installed our bathroom faucets. very polite and professional and did a great job and cleaned…read moreup well. Thank You.

My job entailed replacing two attic fans with my new, in-box units…read more 1- Your billing begins when the handyman leaves their last job. That's $65/hour just to drive to the worksite. 2- He arrived with an approximate 4 rung step ladder, which by itself would have created a challenge to get into the attic from an interior trap door on an 8 foot ceiling. The company made no effort to come out and preview the job, or ask appropriate questions to determine their needs. Since the typical job would mean loosening the shingles to pull the old unit out, roof access is required. Additional trips for equipment/supplies, at $65/hour prompted me to allow him to use my ladder, both outside and inside. 3- The repairman determined it would be easiest and more practical to leave the existing housing in place and just replace the motor fan unit with thermostat. This still required rooftop access. 4- The job was completed with 4 hours of billing AND a hardware charge of some $40. What hardware? Everything was included and there was no need to seal around a housing already in place. No itemized account for the hardware was provided so I can only theorize that I must have been renting the tools that were used. My gut feeling tells me that the billing presumed what the typical fan replacement might require and I was billed on their presumption rather than fact. 5- Mailed them a check for the full amount and added a note about they're being ill-equipped and over-charging for a job they can't substantiate -AND- I won't be using them in the future.

Bailey, Bailey, Bailey!…read more Great customer service, prices for what we wanted were spot on... and streamline! Showroom is well stocked, customer service is on spot! Kind of hard to find but well worth the effort!

Dave's is the first place popped up on my google so I gave them a call asking for scrap pieces of…read morecarpet (rebuilding cat houses 4 ferals) the women who answered was very nice actually took the time to go check with the others to find out information for me & recommended another place to find what I'm looking for. Just all the way through very sweet for something when I already silly asking for carpet scraps lol. She also said the owner usually does keep scraps but he just got rid of them & they were sorry I just missed them! just wanted to shout you guys out for customer service thanks again !:)

As a reluctant DYI guy with almost no knowledge and always in a hurry, I almost expected to feel…read morelike I was putting these guys out with all of my rookie questions. What I got was prompt, friendly service by pros who know that hopefully I'll be only doing this once, but still treated me like I was an important customer - and seemed genuinely interested in what I was trying to get done. Cody and the other gentleman there provided excellent service!

As a DIY homeowner I really appreciate the support and advice on how to get a great result with the…read morefinish systems they sell. The Pallman Power finish is great and easy to apply over the Pallman Clear sealer.

Run Away! Don't walk from this Ace Think clearly as you read his own words-later…read moreverbatim--before you make......ANY! commitment . In normal circumstances, be fair to and trust your contractor; keep your eyes on him until proven However, if you trust Tile Stone Ace, your loss may be similar to our loss, $18,000. Lesson #1 Never make a "deposit" that exceeds $1000. It is called Deposit but think of it as an unaccountable, unsecured cash loan You are not a bank. You have no idea of where that money goes Years ago my pool contractor on a Monday berated me for 10% down arrived Friday in a crew cab, tricked out, 1-ton dually--odometer 500 miles--and advised a delay: two buddies and son were leaving for 9 days. They had elk tags for Colorado. At Tile Stone we put down 100% for materials Ace was to supply. Plus 50 % his estimate of labor. He was entrusted with mare than $8000 day 1. Lesson # 2. Insist on a written contract. All liscened contractors are trained by the state. Every contractor knows the law obligates them to give you a contract that minimumaly is the state approved form. Most contactors wont tell you this. Why? The contract gives you greater ability to solve disputes. It allows contators to insert in fine print items prohibited by law. And it appears authoritaties don't care. Lesson #3. Incentize total completion and satisfaction. Large projects can require performance bonds. But these are expensive and incentivize cutting corners. So stick with with 10% down and 85% at completion. Retain the 5% for the entire duration of any warranty. Escrow This money as a good faith gesture. Lesson #4. We spent months locating some Amarone stone imported from Brazil and paid another contractor $4500 for this. We transferred this to Ace and entrusted him with another $4500. Did we ask to be named as additional insured on his plolicy? No. Did we ask His bank provide a prommisory note? No? Well our rock disappeared under the most implauible of stories. Amarone is its name and it may well be in a home in southern oregon--just not ours. What would say of me if I "accidentally " damaged a tuck left in my drive way. Which is more righteous: 1) immediately call him to advise him, discuss with him alternatves for repair and who pays. Insurance follows the vehicle so he calls insurance and we agree what I pay the body shop. Or 2) I never tell The Owner what happened. . Instead I shop around among junk yards for the cheapest bed and fenders. I instruct my staff to remove the new black parts and install a junk brown bed and fenders and spray can paint tjese to black. Tell my staff if they say nothing or your fired. And only AFTER Onwer calls to say "where the hell is my new truck?" Hang up and 3 hours later send an email that says your truck is beautiful, all my fscebook friends have liked my paint job and I knew it best to not disturb you by making any phone calls. Isn't 1 how all of us would have behaved?? Ace at Tile Stone chose 2. *Fiduciary responsibilty is by custom and law implictnin every contract--Ace totally failed us. *Custom and law required Ace to inform us. His weeks long silence was a deliberate deception. Law calls this Fraud. *During his period of silence, his employees were in our home for measuring. We are certain the employees were able to speak. . We heard nothing about the fairy tale explanation that would be proffered after installation of the wrong rock. What better explains this 1) they also forgot 2) they too totally believed they protected us by silence and freely chose to participate 3)duress was applied sufficient to assure the communications blackout. Would a reasonable person say "Yup, 1 is compellinly logical? The Law says 2 and 3 are conspiracy. Which is more logical of the two? To shorten a long story--- ZERO Amarone made to our home. I believe our slab is in another's home. The only question is who paid and how much? an off-the-books cash deal of $4000; or "appraised at $5000, $1500 freight and $500 to fix damage $7000 please." Did he call his insurer? No. And refused to do so. Those pesky adjusters expect real proof not some half-baked story asserting superior and pure motive therefore all Ace's actions are righteous. All others' questions and contrary opinions are automatically invalid. His "great replacement" a stone called gabbro, the most abundant rock on earth. It had been stored stupidly by someone somewhere out of doors, in the rain. The absorbed water turning iron into rust. Discoloring yellows and oranges everywhere and their growth will continue. Wholesale $0 est. Oh, the Ceasarstone? Only 2 of 3 cut. Slqb 3 disappeared with no credit. $1750 gone

These guys did a great job and their prices were lower than the competition. They've got a really…read morewide selection of stone. Scheduling was no problem. The team that installed our quartz countertops and backsplash were super professional. Would recommend.

My rather vast construction career spans over 53 years. I've worked with countless trades people,…read morecrafts people, sub contractors and other construction related businesses. We recently did a small job for our home involving replacement of 8 interior doors along with their jambs and trim and all of our interior window trim. L&L Custom Millwork, LLC (541-826-6460) in Central Point. provided all of the trim for our beautiful 4 panel Douglas Fir doors along with our interior window trim. They were outstanding to work with and their trim products were gorgeous. Communication was great and their pricing was very fair. I strongly recommend this business for your trim needs. Rick Vezie

These guys are GREAT! I called several places looking for some oak trim without luck until I spoke…read morewith Mike at L&L. They milled it up for me and had it ready in just a few hours! It was a small order...Pricing was very good and customer service was excellent. I won't waste my time with the bigger competitors in Medford any more. This will be my " go to" place for all my specialty wood needs!!! Tom at Jacksonville Repair

Saleswoman very helpful. She signed me up for credit card that has no interest for a year. Also has…read morea contractor to install laminate flooring who takes credit card.

Last month we purchased a home in Grants Pass which was built in 1904 and renovated about thirty…read moreyears ago. Overall, the house has been well maintained, but the 600+ square foot front room was considerably out of flat and wall-to-wall carpeted. I called Lippert's, knowing they are in the carpet business, to ask about a referral to someone who could pull up the carpet and see if maybe it was covering an original hardwood floor that could be refinished. It turned out that they deal in all types of flooring, not just carpets, and - long story short - they had a crew out within a few days, removed and disposed of the carpet and pad, and exposed the undulating floor, which was an inch out of flat in areas. After advising us of our options, we agreed to have the floor flattened, a combination of grinding down high spots and building up low areas. As of today we have a beautiful new Canadian maple hardwood floor with no noticeable deviation from being perfectly flat. The entire project, from first contact to completion, has taken about three weeks, and it cost no more than recarpeting. We can highly recommend Lippert's Stephanie and the father/son craftsmen Andre and Isaac. These guys know their business and kept our best interests top-of-mind, their suggestions were spot-on!

They're not interested in customer service. They're just interested in you buying the flooring…read more There is no follow up and they don't really tell you any information regarding their products. Save yourself some $$$.*

I went in to purchase all new flooring, I found what I wanted and was told they would put my name…read moreon it and hold it for me. I went back to get it and was told they sold it to someone else! DO NOT TRUST THIS STORE, they lie. Thanks for nothing Ron and Bob. I hope you go out of business.

Had a good experience with Completely Floored. We selected the flooring we liked and Bonnie matched…read morethe online price. Financing available. GnP Construction was the installation contractor was the BEST!!!! A true protectionist!!! We love our new floors.

Today I had my new Shaw carpet installed. It looks incredible and was so much more cost effective…read morethan competitors in the Rogue Valley. It feels like velvet and like I'm walking on a cloud. The installer was so professional, personable and experienced. I highly recommend Completely Floored. Their selection is the best I've seen and they have so much expertise regarding their products. There are plenty of carpet companies in the area that I have used in the past but will stick with Completely Floored from now on. In every aspect from questions, purchase and installation, customer service was 5 star professional.