First of all this wasn't my first experience with this place. I received such incredible service years ago (for my Malibu in which I still have and the sounds are still beating clear with no issues)I just had to return when I purchased my new truck. The owner was so professional he was very patient taking in everything I said I wanted. He suggested we both go sit in the truck so I can show him what my expectations were. I loved how he wasnt trying to rip me off but was more concerned with giving me what I return to his shop for in the best quality for longevity. I was able to stay within my budget with the lastest top of the line JBL system. Oooh but when they were finished I could hear my truck from the waiting area ,with very clear sound and nice bass. I walked out that place the happiest woman. Thanks again ph.d electronics! read more

So I got the Drone alarm and some door motors installed for automatic doors 6/17 I come in approximately a year later because for some apparent reason both the motors went out. Today is 6/29 They charged me $500 for the motors 1300 for the alarm..... And charged me $80 to even look at the problem. And wanted $200 to supposedly give me some more motors that a go out again within my warranty period. #kissa- - read more

I went to PhD looking for subwoofers. I decided on an 8inch micro sub +. They installed it that afternoon. The sub worked well and sounded great but wasn't enough bump for me. I went back and upgraded. Now it is exactly what I want. The staff here are experts rather than retailers. They will tell you what works and what doesn't. That doesn't seem to sit well with some people but I am grateful for the expert consultation. They are also very transparent about pricing which I appreciate. read more

Ph.d Electronics - Car Stereo Installation Near Me - Chicago, Illinois

Services made easy and affordable with the best equipment available to assure your vehicle sound system is top notch!!! The manager went over the the scope of services and provided me with a invoice outlining services and costs. I sat in their cool waiting room watching the big screen while the technician got the job done right. I will definitely be bringing my other cars here as well read more

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I came her solely based on a groupon that my wife bought me for my birthday. They were to install an automatic starter on my 2012 Chevy Malibu. I called twice before arriving. First, they have the most non-businesslike hours. They're only open from like 11a-3p. Then when I got there I showed him my key. He says, my car has a computer chip on it. (No duh! Every car made after the year 1996 does) Then he tells me: you'll need a bypass kit. I say: Fine, how much extra is it (thinking he'll say $20-60- max)? He tells me $90+tax! I'm not upset that I need the module. I'm not even that upset with how much it cost (although that's really expensive). I was upset that I spoke with them twice before I arrived, days prior, and not one tech thought to ask me what kinda car I have. I wasted an hour driving there, when this could've been discussed over the phone. Not to mention the unprofessionalism when they kicked me out after I told them that I wasn't paying for the bypass. I don't recommend. read more

I am dividing this review into 2 parts: for the auto service and the customer service, specifically that of the owner, Mr. Richard Park. For the auto service: We purchased the Groupon deal for the automatic starter, and had great service from the workers. Johnny and Alex were so helpful, cheerful, and went out of their way to help. No complaints at all with the men who worked on my car. For the customer service provided by the owners, Richard and Jay Park. Less than 12 hours after the automatic starter installation, my car died and wouldn't start again. It was towed back to PhD to get checked out. The problem turned out to be unrelated to the automatic starter, but when we came to pick up the car, Jay (appears to be the owner's son) angrily told us we had to pay $100 because they looked at the car. I stated that they never mentioned any fee at any time during my numerous phone calls, and that they had to check the car thoroughly anyways to rule out their own liability, and that I would be happy to pay $50, but not $100. Jay countered $70, and when I insisted on $50. He then called in his father, Mr. Richard Park, who walked in and began screaming and yelling at me. read more

Service was phenomenal! I had been having challenges getting an appointment with a different shop so I looked into PhD electronics to have my auto car starter installed. It was a gift from my parents so of course my mom, in typical mama fashion, called and did some research. My mom was impressed that they were able to get me an appointment that day and that they were willing to honor the Groupon price without having to go through Groupon. I was greeted by a kind gentleman and was assisted in registering and then was escorted to the waiting room. I was told it would take around 2.5 hours and I waited maybe an hour and my car was ready. One of the workers walked me through and demonstrated how things worked. Great service, great price (upgrade to the multi button controller - it's worth it), and great experience! I highly recommend this company and would definitely use it for future needs read more

I had my automatic starter put on in 2015 and it still works. They gave me a key that starts the car and still unlocks and locks and pop my truck read more

I can't stand folks who tries to get over or just don't want to do a job! Called the other day I was told over the phone that it would be one price came today and I noticed the look in the guy face as if he wasn't in the mood to assist me today.....so I guess he was thinking him giving me a higher rate just to look at it or saying its not a guarantee it will fix it(in a very negative way) would deter me from wanting them to try to fix it! And it worked.....I won't be giving my money to liars and places that cleanly only want to deal with "certain folks" I'm so damn mad right now.....just get out my truck and let me drive off! Maybe I should have let a man come with smh! read more

Team here is very professional and helpful. I had a sub and equalizer installed. Equalizer wasn't working right at first, but the team helped me troubleshoot the problem and now I couldn't be happier. Will return soon. They make appointments and they don't waste your time. read more

Ok, here we go! Ph.D Electronics has been given in my opinion a bad rap/reviews!. Are they deserved? No, absolutely not. Not Deserved! After reading few Yelp reviews I discerned that most reviewer sseem as if they did not read or fully understand the Groupons in which they purchased. I had a great experience at Ph.d's. By the numbers: Saturday, 12/20/2014: Called ahead discussed the Groupon for Remote Starter. I took my car, older model, 2006 Infiniti G35. 12 Noon appt arrived, checked in with Claudia, met & talked extensively with Jay the owner to ensure I was getting the right equipment, what was the final cost with and without the Groupon. Jay broke it down, all the way down. He clarified what I already knew I was to get per the Groupon; but I upgraded to a better quality remote starter after talking with Jay for about 10 mins. So he and I now understood what was expected and from this point I had confidence that all would be great and it was. Location is exactly 2 blocks walking from PinkL. So I left the car; Claudia called within 2.5 hours, car was ready. One of the installers gave an overview of the remote starter (twice) walked me to the car, gave a final demo and I left. Played/practiced with car for rest of day/night and Also played/practiced Sunday. Wanted to make sure all was working properly; or as I expected. I have had the remote starter for 5 day as of this review date: Here are my Pros: - No problems to report; (if developed, I will update review) - No false blinking lights - No false alarm going off - No failing to start - No issues with any other items after install CONS: - None Here are 3 tips: 1. Read Groupons (any) before you purchase. 2. Do call the business before you buy/travel. 3. Think about; all auto service comes with parts/additional parts (i.e., modulator), taxes & labor cost. So Yelpers, research before you post a review of a business that can be one of the best places we send Other Yelpers. Not going to share cost since I upgraded and it could mislead others. But I received a super price. I researched 5 places before I settled on Ph.d Electronics. I have been Yelping for a few years now and Sometimes you have to be intelligent enough to see through the smoke screen of bad reviews by pissed off people; You could miss out on the best deal, quality, and service read more

I'm really surprised these guys don't have more reviews after their groupon bait and switch. I'm not mad the place was located in a terrible part of town. I'm not mad that I had to upgrade two remote starter systems. I'm not mad I had to buy two bypass boxes. I'm not even mad that they charged me an extra $50 to move a wire so that I can remotely open my door. I wasn't about to install this myself, and even though it was more expensive than a better system at best buy I did it anyway. What I am mad about is that neither of our starters were working this past week. I called them, described the issue, and they told me "Bring the cars in, hopefully it's not something major". I take a few min to read the manual and it turns out the remotes are stuck in "2nd car mode". When you look on the manufactures website, this is a popular topic under their FAQs. All I had to do was be next to my car and hold two buttons, and boom. Fixed. There's no way the guy didn't know about this small, frequent issue. These guys are greedy and continue to run scams after their big score. Good luck with longevity guys. read more

I went to this place to upgrade my radio, but when I arrived he didn't have the parts to upgrade my radio. I had visited the establishment before they had installed a Computstar automatic starter for my 2016 Kia Sportage. But I didn't like the remote for the starter. So he charged me $ 350 just to change the remote to the Computstar automatic starter. Now on my way home I felt I had been taking advantage of. So I talked to owner and said a update remote cost 350. So I said If I'm going to pay $350 for a remote can you add the alarm system to it. He said yes for a extra 150. I said ok that's fine. So I returned now I have the radio and the parts. I only need him to install the radio and add the alarm to the current remote starter that he installed. He said to install the radio would be $158 so the owner asked did I I have a backup Camera I said no. So he gave me a price of $258 if I purchase the camera from him. But the new radio came with one. I know longer need his camera. So when he's done with the car my total equals $750. I said I brought my own back up camera he said to add the camera would be a extra 200. I said it cost more to install the camera than the radio. I was out of $1,100 dollars. For a update remote and alarm. He took advantage of me. Please beware of the owner of this establishment. He ripped me off for $200 dollars. Plz Beware of the owner read more

I used the Living Social deal for a remote starter. I looked up the place and was well aware of the possibility of paying extra $$$ for a bypass module or an upgraded clicker. So before I bought the deal, I called the shop. They were quick and polite and luckily my car didn't need a bypass module. They set me up with an appointment for the weekend. When I went to the shop, they offered the upgraded clicker but weren't pushy (I got it, and I like it). They told me it would be about 2 hours. I stayed in the shop and watched the Sox-Cubs game on TV and read a book. I talked to about 4 of their staff while I was there and they were all helpful and seemed like good guys. One of them saw that I was reading so he made a makeshift-chair for me with a speaker. Another one gave me some chips as we chatted about the baseball game. They only took 90 minutes and it works great! I'm honestly kind of saddened/surprised to see some bad reviews because I truly had a good experience here. read more

This place is horribly overpriced for their quality of work. I came in to get a double din touch screen stereo wired into my 2004 GMC Envoy. All I really needed was the harness wired. I had already taken the factory stereo out myself, yet the charged me the full price of the installation. I guess I expected them to at least warn me that they would charge full price even after I did half of the work. But the worst, most unprofessional experience was that they sold me a dash kit for my stereo which they claimed was "universal". In reality, this was a SINGLE DIN dash kit in which all they did was make a sloppy alteration, which ended up looking so unprofessional. They charged me $25 dollars for this part, when I could have gotten the correct part anywhere else for $6. read more

This place is fantastic. They make you fill like your apart of their family. Great customer service and the intelligence of their employees is awesome!!! Call and ask for Claudia... read more

Ph.d Electronics - Car Stereo Installation Near Me - Chicago, Illinois

When I looked at the reviews on here I expected to be dealing with terrible, unprofessional people. However, this could not be farther from the truth. They are very professional and it seems that people just do not understand a good service when they see it. They clearly explained that the groupon does not cover the bypass module and it also states that when purchasing the groupon itself. People should not be blaming anyone but themselves if they had an issue with the groupon situation. The only reason why they only got 4 stars is because they took longer than I was told. I will definitely be a repeat customer read more

The staff is very friendly and hospitable. They provide a lot of services and they have Groupon deals too! I got the 4 door Groupon deal but I wanted the rear two windows to be as dark as possible. They said I could do 5% but it would cost $60 extra. I also asked if they can do the rear window too with 5% tints and they said it would be $100. Overall, not bad I would definitely recommend this place to anyone looking for tints. Everyone is courteous and polite. They have a waiting room with about 15 chairs too! read more

I don't usually write reviews, but I wanted to after all the negative reviews. I also purchased the groupon, but had a no incidence experience. To purchase a car groupon it should probably be assumed you have some basic car knowledge, or call ahead before scheduling. The deal even said to call and confirm or to check the online database if a bypass would be necessary. Not all keys have chips. I have a 2007 and do not have microchip. Since the system is aftermarket, it will not work a chipped key, hence the warning to check if a bypass is needed. The guys were all very friendly. It is a neighborhood feel where people talk to each other and socialize, so being comfortable in your surroundings is a must. The process is slow- it took them about 3 hours for me, I walked to my gym a mile down the road- they called me when my car was ready, I walked back, picked it up and haven't had any issues since. I'm thinking about having them install a bluetooth system for me. read more

They have a spot in North Riverside mall so I made an appointment I was there for 4 hours with an appointment for tints. I seen bubbles before I even left and they said give it the 5 days to settle ok fine, so I end up going back because it still looked like shit. So now I wait 2 hours for my side window and back window leave it still has bubbles! NOW the shit it just peeling off my window from the bottom and on top of that the tint doesn't even go all the way to the top of the window. Extremely disappointed in the work all the windows look like shit and the bathrooms where nasty. I had planned on doing both my cars and put 50 bucks down lol they can keep that money with that piss poor work they do. read more

Very unprofessional. Went based on a Groupon review, and was basically given the cold shoulder and no alternatives about my vehicle. Thank God I didn't purchase the Groupon before going because it may have been an even bigger nightmare. Only thing I regret is the waste of gas, but that was better than a waste of money. I wouldn't recommend this place. Probably will just go to Best Buy and let the real professionals install a remote starter for me. read more

I came in to install two front speakers and rear speakers and it sounded like crap. My system actually sounded worst than when I came. When I told them they messed up they blamed my equipment. I definitely would not recommend any audio work from here at all. read more

Have had the worst experience with them. After a year of having my alarm installed: I had to return. The lady at the front is the rudest person I have ever met. She didnt care what was wrong with my truck. She didnt care about how much I had spent already. All she care about was getting another 50.00 from me. Jay on the other had took care of me and my truck. He didnt charge me and hopefully the problem is fixed. The place is not in the safest neighborhood. It is clean. read more

Jay was super cool his shop installed a remote starter on my 2015 jeep sports Cherokee and it runs and starts wonderfully. Can't complain about his knowledge courtesy customer service and interacts with his clients well enough to remember you for the weeks to come. Thanks Jay! Say hi to your two little overgrown puppies. read more

Like the first reviewer, I feel gypped, hoodwinked and bamboozled.I too bought the Groupon for my BMW 328ic for $129.00. Groupon sent me a notice saying that I only had 20 days left even though I had made my appointment a Month or so ago. Like reviewer number 1, I called ahead to see if I could move my appointment up. "We'll see what we can do", said the voice on the other end of the line. When I told him that I had a BMW, he said " Did you read the fine print". Sure I did. I expected a $50 surcharge for the foreign car. But, Nooooo! I needed an adapter ($80) and a Thing-A-Bob, ($180). Also, I'd have to wait for four hours on a Saturday! Remember, the starter in the Groupon deal is only $129.00. There's something wrong here, something VERY VERY WRONG HERE. The number to Groupon's customer service departmentis 1-888-664-4482. I want my money back. read more

I purchased a Groupon for a remote starter, with 2 remotes, installed by PH D for $129.00, and overall was satisfied. I made an appointment Dec.19th 2013 for there earliest and got in Jan. 6th 11am (Coldest day in Chicago in over 2 decades) and was told the job would take about 3 hours. The wait was not bad, their separate waiting room with movie seating, flat screen TV and cable and a heater but still cold in there. The work was done in about 2.5hrs and I was very happy, very nice man took me out to my van and showed me how to use my new fob/starter and then made sure I was able to use it. *NOTE the fine print on GROUPON- extra charges (very by vehicle) if your key has a chip (mine 2006 Chevy Uplander was $74.99) as well as * extra charge if you want keyless remote on same fob as your new starter ($40.00) (not needed if you have already have a fob to open doors, but means you have to use two different fobs when starting your car then opening the door) + City Chicago sales tax 9.5% paid another $138.19 at Ph.d Electronics Inc to do the job. so be prepared to pay $250-$300 total for starter and installation, Just sayin... Again, overall very pleased and happy with these guys. Knowledgeable and professional. Highly recommend. read more

This place is a hood delight. Literally, the area is still pretty ghetto-tastic, but I didn't feel unsafe. The facility is old and janky, BUT you can tell they've put thought into working with what they have. My folks had a business in the hood, it's hard. They put in some dorky, but cute as hell, theater seats in a garage to make a waiting room. It's got a nice old school heater keeping it toasty. They put in a really pretty sink and back splash in a crusty old washroom. People may look at it as cheap. BUT, I think it's great to try to make the most of what you have. They were really fast putting in my remote starter. The service desk has electronic check in and point of sale. The gentlemen working there were just the right amount of friendly. They were busy and welcoming and didn't fake-kiss-your-ass. I plan on going back soon to get an audio upgrade. read more

Terrible customer service. Brought my car in to set up with a remote start and alarm system through a groupon I found the car worked fine then the battery died next thing you know the car doesn't want to start even after replacing the battery. As I was explaining this to the owner another customer came in with the same problem!Towed it to the shop where they recommended a mechanic that told me 101 things that could be wrong with it but guaranteed me it was the car not the system installed. Took it to pep boys where they were able to diagnose the problem in a heartbeat and had it repaired showing that the cars cpu system was disconnected and erased (during car system installation) and had to reprogram it. The shop claimed no responsibility as after taking the vehicle back showing the system they installed no longer worked they attempted to charge me again but said it's not their fault if it happens again. I went into another shop and they fixed it within a few minutes. I'll never visit here again and watch out for how they treat their customers. read more

I was completely disappointed by my experience with this shop. I had several things installed in my truck.. *Keyless remote * 2 12 in subwoofers *alarm *A flat screen. The job was done quickly and the people were polite. The bass coming from the freshly installed woofers were powerful but when I went in and asked for improving my sounds I didn't just mean bass, but that's what I got. I asked what I could do to even out the sound, something I asked about before buying the subs, and they told me to add tweeters. After the work was done of course. A couple months later the woofers died. Just stopped working. The remote starter was glitchy and worked when it felt like it The tv kept falling out of it case. Which blocks my view when driving. The worst my battery kept dying. So I called them up and they checked it out before the warrenty expired. And I paid $50 for new/replacement woofers. They screwed the tv on tighter, and "fixed" the keyless remote. Ever since then my battery dies on my truck. Now it's at the point where it's messing with the alternator. I've replaced the battery twice, after they "checked" the electrical system. The tv just hangs down and doesn't stay up which is an obstruction blocking my veiw. I can't take it off because they cut the roof fabric to install it. The keyless remote works when it feels like it. The ultra bass only worked for a couple of months after they reinstalled the new ones. I didn't feel like paying yet again for replacements if they were only going to work for a few months anyway. Clearly there is a problem with the way they set up the electrical and now I live with the fact that I must ALWAYS have jumper cables on me. My alternator is now on the fritz due to the over load and will have to replace that soon to. I just wanted to have a nice truck with sounds and Hassel free winter, a TV to keep the kids happy during long road trips... I regret ever walking into this place, my truck was better off without anything in it. At least I never had to worry about constantly draining the battery. They gave me a huge discount when I installed the things but I'm guessing it was only to pay for future bulcrap I was going to dealing with from their work. The alarm itself I can say has brought me an enormous amount of fatigue as a pin can't drop without setting it off! All night long! I bought it because I live in a not so great neighborhood but I'd rather not be hated by my neighbors so I leave it off. But it's glitchy.. and this is the funny part... When it's supposed to be off... I hope in and turn on the car and it goes off!!! Just randomly decides I'm stealing the car while driving so it goes off! I press the off button keep driving but the alarm light is still on and it goes off again. What a hoot!!! :-) At least I did get a smile with this expensive purchase! The looks I get driving my truck while the alarm is going off us priceless! Please find a better place to upgrade your vehicle. I see the good reviews and wonder why I didn't get that lucky, but don't leave it up to chance when it comes to the reliability of your vehicle. I don't normally regret but when you get stranded as many times as I have or are late to important functions due to something constantly draining your battery you find yourself regretting... read more

I purchased a Groupon for a remote starter, installed by PH D, and overall was very satisfied. Very professional folks who helped answer my questions and made sure I understood the job. I made an appointment for a Saturday and was told the job would take about 3 hours. Since their shop wasn't in my neighborhood and we have only one car, I made plans just to wait. But the wait was made pretty enjoyable because of their separate waiting room with movie seating, flat screen TV and cable. Nothing wrong with hanging out watching college football while you wait. The work was done in the time frame expected and I was very happy with the work. So much so that my parents bought the same Groupon and had a starter installed a few weeks later when they visited the city. The only reason I'm giving 4 starts instead of 5 is that there was a slight mistake made with my starter system. Evidently, depending on the type of car you have, you may or may not have to purchase an extra module to make sure all works as it's supposed to. When I had the starter installed, they mistakenly told me that I didn't need the extra module. That following week, the starter wouldn't work so I called and they explained I in fact did need the extra module. So while I understand everyone makes mistakes, I had to schedule an additional Saturday to take my car in again to have this module installed. However, PH D gave me a sizable discount for my trouble, so this helped make up for it. But again, overall very pleased and happy with these guys. Knowledgeable and professional. Highly recommend. read more

I very seldom give reviews but when I do I like to be thorough. I seen the remote starter groupon for awhile and thought about buying it but I didn't know if the $129 was a good deal or not. I decided to call around and price them. I called 4 stores and they all said I needed a bypass for my 04 Santa Fe' which all was over $200 bucks. I then decided to just call phd to see what they said. Jay informed me that I did not need a bypass and many companies state that to get extra money but not them. I was impressed by his honesty and decided to purchase the groupon. Once I got there I was greeted by friendly staff and was quoted 3hrs for installation but luckily it only took 2hrs. I also opted to purchase the keyless entry for an extra $40. So I payed $129 for the groupon and $51 for the add on and tax $180 wasn't bad compared to what other companies was trying to get me for. Thank you PHD. read more

I came here to get a remote start for my Mercedes, what I received was poor service and a 850 bill for a remote start that did not work! The technicians here had absolutely no idea what they were doing. After installation, not only did the product not work it caused my check engine light to come on. Needless to say I was pissed because this entire process that was promised to only take 2 hours took 6! On top of that, Jay, the manager had the audacity to suggest the problem may be my car...a four month old car! I requested the product to be removed, and a refund horrible experience! read more

I bought a Living Social deal for a remote started from Ph.d and was very happy with my purchase! I had originally called Tint World in Bensenville on another Living Social deal for a remote starter and was told I needed a bypass module for my 2004 Hyundai Santa Fe which would be an additional $149! I wasn't going to buy one after hearing that, but when I saw this deal come up, I thought I'd give it one more try. Ph.d told me I would NOT need a bypass for my car and were able to get me in 2 days later for installation. It took around 2 hours for installation and I did pay an additional $49 for a 2nd key fob and programming of the door locks, but it was well worth it (especially with the additional 20% discount I received from Living Social the day I purchased). Very pleased! read more

I purchase my automatic starter through Groupon for PhD last year, and I did have to pay extra for a module however I still thought I got a great deal on the installation of the system I selected. I dropped the car off while at work. I have not had any problems with the starter so far. Looking to take my mom to get one this year 2016, so I was completely satisfied with their work. read more

I love them! They're friendly and helpful. I've gone to them for remote starter, tints, sounds and seat covers and they never fail. Prices are reasonable also. read more

Listen to me when I tell you; THIS PLACE IS FULL OF SCAMS. They post on groupon for remote starter deals and the deals are no good if you have a car of the 21st century. Their claim is that there is a "chip" in the keys of newer cars. If i was in the business of making money I would claim this false claim as well. Every up to date car cannot qualify for this groupon deal. I guess we'll have to start bringing in our 1998 cars and see if the deal applies. I would not purchase the groupon, when you go to the location the guy will say you have to pay an additional fee equal to the cost of the groupon. SCAM read more

Beware !!!!!! If you buy groupon, they will charge u extra when u get there!!! Called, made an appointment, gave them make,year, model, no extra charges were mentioned, waited 2 weeks for an appointment, when I got there, was told I needed to pay extra for the car that I drive. Read the fine print, the car was not included there. read more

I wish I could give no stars here because thats what they deserve. They have a remote car starter groupon that states they will install a remote start for $129 and there is no additional fine print. When I tried to call and set up an appointment, they told me it was going to cost an additional $150. Yep, the old bait and switch. The person I spoke with on the phone was very rude and basically told me i was SH*T out of luck. I will not recommend anyone do business here read more

"I'm a VERY SATISFIED customer." Ph.d Electronics is all love. I purchased a Groupon for the remote starter (about 129.00) and ended up spending about 1400.00 in their store. I did so, because I needed a lot of work done in the interior and Alex was very helpful getting me the things I "wanted." They have quality merchandise and work to get you out in a respectable amount of time. I met Jay and he supported Alex's decisions, which I was happy to see. It made me feel more comfortable in Alex's recommendations. Oh, let me say this -- I spent/purchased what I wanted; there was no pressure to make any additional purchases. Alex respected my questions and presented me with multiple options. When I called ahead of times and asked questions, he didn't have a problem taking the time to answer my questions, and when I contacted him afterwards with questions, he was very helpful. I would highly recommend visiting their store. They have some great products. "I'm a VERY SATISFIED customer." read more

It was my first experience outside of major chains for electronics installations, and these guys do a great job. Two calls prior to deciding to come thru yielded great information, and so I was ready to get my alarm installed at a great price. No hard upsells, but options were presented, so I left a happy camper. They take pretty good care of the customer, and I look forward to seeing how they continue to improve the customer experience. read more