Couldn't be happier with the guys at Sound Bytes in Northlake. They located the issue that the dealer caused, uncrossed the wires and I was back to having the backup camera in use. The labor is extremely reasonably priced. Need to mention that they are easy to work with along with being very professional. read more

WORST PLACE EVER! Went to get service done on my vehicle and they messed it up not 1,2 but 3 times! I wasted so much money and time just for them to give Horrible customer service and the "work" they did was so half ass I had to take it to a local mechanic which got the job done in a couple days and perfectly!! DO NOT GO HERE unless u wanna give them free money. read more

I have a 2007 Honda Civic Ex Coupe and became interested in installing a touchscreen radio/Bluetooth Receiver after my stock radio started giving me issues. The staff are amazing here! Super friendly and accommodating, and the job gets done QUICK. The only reason I don't give 5 stars is because I had to return more than once to get my newly installed touchscreen working properly. The first time, the sound would go in and out. I went back in and with the warranty given (30 days), they immediately worked on the car. The second time, the sound worked, but every time I accelerated, the sound would go away. I took it in again, and immediately had that repaired. FInally, I was told the issue would be something with re-wiring and adding an amp, which had an added cost of $250 to my overall total of $950, BUT the staff gave me a discount, so I only paid $125 for that amp installation. (Kinda sucked, but I understood once I was given an honest explanation) Again, it is pricey, but the overall quality of the work is definitely worth exploring. If you are a local and want to have a radio installed, I suggest you add this place to your list as you shop around for good prices. The customer service was ultimately what made me decide to stick around. I would trust them to install something else, as long as they continue that good customer service, honesty, and good communication. They check all those boxes and made the difference for me. read more

Not a good experience and will not be returning! My daughter and I came to look into checking out my remote starter and seeing if it can be fixed or see about a new one. Either way I never got a chance to speak with a worker. When we came in, a male employee big, tall with a black ponytail was talking with a couple for a few minutes. He noticed us but didnt say hi or be with you in a second but as I mentioned he was talking with someone. Ok literally after they finished I was walking up to him when a random guy came in front of me and started asking him questions in Spanish. Do you not see me here?! The employee didn't say anything as he kept talking to the guy. Not sure if it was a racist or sexist thing either way I refuse to give my business to someone who is unprofessional and nonchalant. There are a ton of places that fixes repairs and or sell remote starters and this Soundbytes in Northlake is not it. Moving on to a place with class and treat customers with respect. Bye Bye! read more

Best service. Quick installation of new radio. Can always come back to get my phone working with the radio. Charlene F. read more

First of all not fair pricing. I certainly did not get what I paid for. Upgrading factory stereo starting with speakers then head unit. So far with $400 in speakers and a $400 amp my factory stereo still sounded better. I'm sure when I get the head unit it will sound better but there's the still should be some improvement I'll know when I get to head unit from a different shop. I'm not blaming them for their high prices my fault for not doing my due diligence. But if everything sounded like it should I won't be writing this post. read more

They suck the work is poor there over priced didn't put my door back correctly and the speaker goes in and out never come here go to smoke on Cicero and North ave. read more

I came here a few times to add some accessories to my car such as subwoofer system, remote start and security, headunit, and tints. To make this simple: This place was terrible. They wired my subwoofers wrong and fried my amp. They did a horrible job applying the tints (had to come back months later because three of my tinted windows started to peal). They peformed an installation on my headunit similar to what a child can do (edges were uneven and used plastic pieces to cover up the poor work). There's a reason you come to an "authorized" car audio dealer to take care of your car's system: you want them to do a professional job, rather than yourself performing trial and error. You should also feel confident spending over 1000$ invested into your car. This was not the case. Save yourself not only the time, but frustration before you think about coming here. Spend the extra few bucks and go to a dealer who has a reputable name. read more

I've had three of my cars stereos installed here. They are the best of the best. Don't go anywhere else. The service and communication are unbelievably great. Each visit has exceed my expectations. read more

Terrible work. Got a remote start and it gave out after a year. Over paid and got screwed

STAY AWAY!!!!! Completely mediocre work and shady staff, specially the manager/owner (his name is Sal). Took in my car for a stereo installation and was completely over priced and after I talked him down his staff did the worst job I have ever seen. Did not even re-assemble my dash properly. I will never return there and my lesson was learned. Please learn from my mistake and don't go there!!! IF I COULD GIVE ZERO STARS THEN I WOULD GIVE IT! read more

Great place to get a remote start! Price was reasonable and service was fast. Installed in two hours. Sal was great to work with.

I'm not much of a person to review, but my gf loves it and reads anything before going any where. She originally read the bad reviews for this place and said not to go. I being a rebel went anyway hoping for the best. I had a Dodge Dart that I wanted to run some wires for an amp. Sal was very friendly when I first walked in and asked for a quote on setting up my subs. I already had my subs in the case and an amp. I just needed my wired run. He was honest with me and told me what I needed. I say honest because I use to work at a shop while in high school so I knew what I needed, I just wanted to see if he'd cheat me, but he didn't. I would've done the instillation myself but I didn't have all the tools or wired or anything really, plus it was always hot in the summer and I wasn't trying to do all that in the heat. I told him if you can get this done in around an hour and everything works great. I'll keep coming back. He gave me his word and had his guys work on it. I went to get lunch with the same gf that said don't go. We weren't even done eating when he called to tell me it was ready. I was satisfied. He mentioned my amp didn't want to shut off but I figured I already worked on something like that and I can fix that easily. It turned out the amp fixed itself and I was good to go. I'm satisfied and I will be going back soon to replace all my speakers for some extra juice in the car. I would recommend going and giving them a try. The prices are really good and they do a good job. Like Sal mentioned to me. Would you rather be lucky in love or lucky in life? I'd be lucky in both read more

Thanks to Sal I got a kickin stereo in my 2001 Truck. I have an older truck but needed something fast because I was headed out of town on a road trip. Sal made that happen. Gave me some good choices and had it installed in no time. Would recommend you see him for any car audio needs! Thanks again Sal! -Mike read more

This place is AWESOME! I have purchased remote starts for 3 cars and new radios over 5 years for my families car and have always had a great experience. Luis, the owner, is a stand-up guy who will do whatever it takes to make you happy. Of course I had to take my car back once because it needed an adjustment, but he did not hesitate to fix it at no charge. Even after the one year warranty had expired. I've recommended Sound Bytes to all my friends and they have also had a great experience. read more

Did a fast efficient job removing 18 year old remote starter and installing a new one. did convince me to move up a grade and get a moore expensive model but I think it will be worth it got several quotes and they were very competive. read more

i went there for a remote start system on my 2009 chevy impala. they were very nice and very knowledgeable about the product they installed. system works flawless.i still went there after reading your comments about this place.just because lots of my friends have gone there and got installs done .they all were vey happy with what ever they got installed.all i can say is you just have to find out for yourself!there is always two stories to everything. p.j read more

Over the years we have all have tried to save money and ended up with a Headache on our hands either because of lack of experience or the inexperienced & that sure was not the case here , I have now taken over 4 Vehicles to them over the years for things as simple as a Radio installation to a complete system overhaul. My most recent experience was bringing in my truck that I Love the most , I had work done at the place I had purchased the truck and after 9 days of keeping it they told me they couldn't do the work, I brought here and Spoke with the Owner Luis and at No Charge he went thru the system and got everything in working order.... After some time I ended up bringing back my truck and for half the cost to me they put in a NEW Remote Start that works 100% better ... Sound Bytes by far is the best place to get work done on all your cars needs and with the piece of mind that it will be done correctly and that they are Truly there to help the people!!!! Would Highly Recommend them and if there are any questions they explain it until you are completely satisfied!! Thanks Luis , Albert & Sal for jobs well done... read more