The staff at South Gaston Pediatric Dentistry are very friendly and made my child comfortable. That…read moreis why we went forward with their suggestion to put my child under anesthesia for a crown and two fillings. Less than 18 months later, the two fillings had randomly fallen out. The first was repaired in the office. When the second filling fell out, they immediately said we would need to put her under again and get a second crown. They also said that she had another cavity and would need an additional filling. This would be a minimum of $2500 out of pocket, but that is not the point. They were recommending that she go under anesthesia for a second time, a second crown, and an additional filling. I did not feel comfortable about the recommendation and took her for a second opinion. She needed no dental work of any kind. There was no additional cavity anywhere. She did not need another crown. When I showed the proposed treatment plan to the new dentist, they discovered it called for a root canal on a baby tooth. South Gaston Pediatric Dentistry had not even mentioned that to me. Please do not take your child here. I almost allowed them to put my child under general anesthesia for absolutely no reason. There is no excuse for giving an unnecessary treatment plan like this. When I spoke to management at South Gaston Pediatric Dentistry they refunded our deposit immediately. She simply said "I am sorry that happened to you." They never even defended their actions. I believe that is because they do this on a regular basis.

My son's first dental appointment was today and he was terrified due to some things said by a…read morefamily member but Courtney was amazing and got him very comfortable and helped him with his fear. The dentist was amazing too and explained everything that they were going to do and will due in the future and it very much helped my son with his anxiety about the dentist. He actually asked if we could go back soon once we got home . 10/10 if your child has anxiety about dentists they are so caring and understanding and will do everything they can to make your child comfortable

We recently moved to the area and are so glad that we found Gastonia Pediatric Dentistry! The staff…read morehas been so great and our kids loved their visit (and have been asking when they could go back).

DO NOT TAKE YOUR CHILD HERE! Dr. Laetitia Sery bedside manner with kids leaves a lot to be desired…read more As a pediatric dentist,​ I would expect a comforting demeanor that would make young kids relaxed and comfortable. I recently took my grandson to this clinic and he was treated with disregard. ​We were​e given​e a set of instructions to follow and a list of procedures that would be covered during the treatment. None of which was adhered to when we arrived. Dr. Laetitia Sery, did more to scare my grandson than make him feel relaxed for a dental procedure. Her website states that she loves working with children and their families. If this is true it was not on display during our visit. I do not recommend taken young children here.

The staff here is always friendly. Even saw my oldest son once without a scheduled appointment all…read morebecause he was with me when I brought his siblings. One less appointment!

We started taking both our kids to this office about a month ago. It has been such an amazing…read moreexperience! Kathryn is our hygienist and she goes above and beyond, she is incredible at what she does and my kids love to see her! Even my 1 year olds first visit went super smooth due to Kathryns calm demeanor while she was working. I'm so grateful we have found a place that I feel comfortable taking my kids to!

I had my remaining teeth removed. Very soon after I had my full dentures made. Then also had the…read morebottoms resized. All of this in a very timely manner and the best service I've ever had anywhere. The staff at this office has changed my life and helped me get back to myself. Thank you all for everything you have done for me. I'll never forget this experience. God Bless You All.

Wonderful gentle, careful and thorough Dentist. Excellent hygienists. Great front office staff. I…read morehave gotten a regular cleaning and a deep cleaning and I couldn't be happier. They even take most insurances including Medicaid. I travel an hour each way and they are definitely worth it.

I'm 47 years old and I've been coming here at least twice a year my whole life. Great staff,…read morealways friendly. Great dentist too! Went to Dr. Woody growing up, and now as adult have seen Dr. Cooper. Very professional and very gentle. Have had fillings, crowns, and sent me for root canal. They know their stuff!! . My favorite hygienist is Mandy, she makes a cleaning a pleasant experience!! Receptionist are also very nice and always willing to work to get your appointment at a time convenient to work schedule

From the owner: We are here to serve you! Our primary goal is to provide the best quality dental care in an…read moreatmosphere of genuine interest and concern.

The orthodontist avoids meeting with parents. He forgets the treatment plan often. My daughter has…read morebeen going here it's awful. The orthodontist only comes one day a week hard to get an appointment. If something happens like a wire breaks off or your bracket comes loose you are screwed. You will not be able to get it fixed for one to two and sometimes three weeks later. One time my husband was told go buy wire cutters and cut the wire yourself. What am I paying for. My daughter has to go in and remind them of the treatment plan because they try to pull teeth that should not be pulled. This office is a joke. I would take her somewhere else but they refuse to give me my money back. Run from this office find somewhere else.

I love coming to this office- super friendly staff. I will always recommend this office to friends…read moreand family. The same staff have been there forever and they make you feel so welcome. Dr Connor truly cares about these children!

DEFINITELY RECOMMEND. The staff is professional, helpful and…read morepleasant. The entire staff takes COVID 19 precautions seriously. Wait times are short to average. Dr. Waddell explains all procedures & possible problems in detail during and after exam.

My original appointment was for 2pm 10/12/17. An hour before my appointment I was asked can I come…read moreat 4 pm and I agreed. I arrive promptly at 4 pm, no one was at the reception desk for check-ins. So I'm in the waiting room, and I dont get called back until 4:30 pm. I told the lady (office manager ??) That I had another appointment at 5:15, and would I be out in enough time. Her response we'll do an exam and xrays and reschedule your cleaning. After the exam and xrays, its 5pm. The same lady states she would call me to reschedule my cleaning. Here it is a week later, no phone call, email, nothing. I will not return to this office.

on Friday the 23rd my son had an appointment, I had to have my mom bring him to the appointment bc…read moreof my work I wasn't able to come. The assistant that dI'd his cleaning was amazing! As soon as my son walked out of the office he face timed me to let me know that when they were checking out the lady was rude. him and my mom both said that when they walked to check out my daughter who works there came to the check out desk and said hey this is Austin smith and needs a school note... and the lady whipped her chair around and said she doesn't work here can't you tell in a very rude tone, that embarrassed my son, daughter, and mom. but my mom and son didn't know the girl that was sitting with that lady didn't work there bc she was sitting behind the computer. There were people around who heard how she spoke to my daughter and I don't feel like employees should be talked to that way.

Just brought my 4 grandchildren in for their checkup The…read moreDentists & the entire place was amazing My grandchildren were taken care of efficiently & with care I recommend BPD to anyone with children

I have received a notice from this office VIA email on May 16th. I called and spoke with the…read morereceptionist as I am NOT a client & I do not even reside in this state, nor have I ever visited the area. I asked to have a manager call me. As it's Alarming that my information is associated with a contact at this office. I called again on 5/22/19 as I never received a call back. I left a very lengthy message request and call back. I still have yet to receive a call back. I'm trying to get to the bottom of this matter. As it's Alarm that my information is being used here. The unresponsive from the establishment is suspicious. Please be Update: 4/12/20 I have tried to unsubscribe- I have called again to ask to have my information removed. I have replied to the emails asking to be removed. The emails come for the Mother & the children. Please correct this!

From the owner: Specializing in: - Pediatric Dentistry…read more- Dental Clinics - Dentists - Clinics

The most caring, incredible pediatric dentist family I've ever come across. They are great with…read morekids, it is a welcoming environment, clean, the staff are happy to be there and consistently provide the best care. Some specific shout outs- DeAsia, Jessica, and Dr. John are all incredibly professional, enthusiastic, clear at communicating, and literally take the best care of you from the time you walk through the doors. I would fly across the country for my kids to come here if I ever needed to, that's how much I value this practice and the people who work here.

The entire staff were amazing and office was beautiful and immaculate !!! We made my son feel so…read morecomfortable when he is typically so anxious at the dentist . The tooth looks great! My only complaint is that they don't treat adults too Bravo Dr John and staff id give you 10 stars if I could !!