This review is for Dr C and her staff. Thank you for taking care of me. I had a minor procedure…read more(biopsy) that went well. Within 2 weeks after seeing her, I got treated and recovering very well. Their office is clean and staff are very friendly

COVID-19 informational review:…read more We are early in the process of getting my teen's wisdom teeth pulled so I don't have too-too much to say about the practice itself yet, aside from the receptionists and assistants being super-helpful and patient with answering my many stupid questions. This review is mainly to describe their COVID-19 safety practices. When you arrive for your consultation, you have to knock on the office door to alert those inside that you are about to enter. Once inside, you'll find that the waiting room sofas are wrapped in plastic and there's a large air purification unit running. After you check in and get your temperature taken, you'll have to wait outside near the elevators until you're called back in. There's a small bench there. During the exam/consultation, keep your mask on until they ask you to remove it. Right after they check your teeth, they will ask you to put the mask back on. Once the scope of work is determined, you will be instructed to get a COVID test that is dated 7-9 days before your procedure. It has to be within that window so they will recommend that you schedule your test first then call them to schedule the procedure. If they don't offer the information, you should ask about the days that your surgeon's schedule is typically most open so that you can work back from there. On the date of the procedure, you will be allowed to have an escort when you arrive and check in, but then the escort will have to wait downstairs in the car until you're brought down afterward. So bring reading material!

I highly recommend Dr. Susan Snyder, she is a friendly and really experienced dentist…read more Dr. Snyder can extract your wisdom tooth quick and painless!

Dr. Susan is highly recommended. I have visited the clinic more than once. Great work and…read morereasonable price.

I was referred here by my dentist to get a tooth implant procedure done. But tldr, it was a very…read moreexpensive service (pricier than other offices) for the basic treatment and to be treated poorly post-operation. First, there's a consultation which was only ~30 minutes talking to the surgeon about the plan and examining X-rays. $150 out of pocket (with insurance). Dr Tsang was good at explaining and provided different options, but be prepared with questions otherwise you won't be able to talk to him till surgery day. Very easy to schedule procedure. Had openings available less than a week out. Does that mean slow business? Other places are booked a month out. Anyways, the staff and surgeon were pretty efficient and friendly. Was fully awake and conscious during the procedure and there were a few things that threw me off during the procedure like hearing the surgeon say, "don't use that tool it's bent and messed up. Let's throw it away". After he uses it on me... And "not sure which screw to use, we'll see after we drill the hole". procedure was only 20-30 min. And generally painless bc of the numbing + local anesthesia. However once procedure was done, quality of service goes downhill. I take an x-ray, sit back at chair and the assistant provides minimal information on getting medication and gives me extra gauze. Then escorts me to the exit quickly. It felt like they wanted me out ASAP. Also, was not given an ice pack! (Which is crucial to reduce swelling. When talking to other friends, they thought it was weird how I didn't receive one). So pack an ice pack for yourself before your procedure! They also failed to mention of how to take care of myself post procedure. Just a half page information sheet and they called that "good enough". They should've gone over it with me!! Once I go to the pharmacy to pick up the prescriptions, they inform me that they don't have my insurance (which the doctor usually includes). So this was an additional hassle. And the day after I have my procedure, my neck and face were completely swollen. It feels like my neck got infected and I called the office during the working hours to ask about it. The receptionist answered, but informed the surgeons were busy and would call back with an answer. Never got this call back and I called a few times after too. What if it's a serious issue? They don't seem to care.

I have never been more happy with my visits to this oral surgery center. All the staff is amazing!…read moreThe front office staff is warm, welcoming, patient, and thorough. They don't make you feel rushed or like you are taking too much of their time to answer questions and provide you with plenty of detail. I scheduled my first visit with Dr. Coffey to discuss putting in a dental implant and what to do about the tooth behind it that had a root extraction years ago and the crown came off. During my first visit, the back office staff was friendly and efficient. After doing the 3D scan, they brought me go to Dr. Coffey's office and put the imaging up on the large screen behind her desk to discuss treatment options. She came in and went over the imaging in detail. She also noted that on the opposite side of my mouth I had a tooth that shows extensive bone loss and needed addressing right away. When I had my last tooth extracted on the left side in February, the previous oral surgeon didn't look at the 3D scan with this kind of detail. I am certain the bone loss was present then. We decided she would do the implant on the lower left molar, root extraction of the one remaining root behind it, and tooth extraction on the opposite side of my mouth on the bottom with bone grafting. She was going to use my own blood for the bone grafting. Today I went for my procedure. I get very scared going in and usually have a high pulse rate. I don't like the block they use to hold your mouth open, which makes me feel like I can't swallow. I am not afraid of pain, needles, the numbness, etc. I was put in the room by Andrea, who immediately made me feel comfortable. She is warm, kind, gentle, caring, and makes you feel relaxed. My heart rate slowed, we laughed a little, talked about our dogs, and she listened to my phobia. She told me they could put a smaller bite block. That was so reassuring. After Andrea got me all set up, Dr. Coffey came in. She is equally nice. This surgeon is beyond skilled and very understanding. I didn't feel a thing when they inserted the IV (I opted to be put to sleep for the procedure), told me she was giving me a little something to make me relax, and soon after the anesthesia. I don't know when the bite block was put in, but it was like I never had it. When the procedure was over, I came to and it wasn't like the past times where I was put out. I didn't have that fog, was able to walk well, and remembered everything they were saying. I went home and felt pretty good overall, other than still being very numb, which I would expect. Dr. Coffey and Andrea are truly wonderful and anyone who comes into contact with them is lucky. We need more people like this in the dental/oral surgery profession. This is the only place I will go for all future oral surgery care. Thank you to everyone in this office for your hard work and great service.

First time here with great experience! I was seen my Dr.Chan and Jenni with the help of Yoly. They…read moreall have professional knowledge and explained everything to me. Would highly recommend this place!

I've been coming here for 20+ years and the service has always been stellar. A clean office,…read moreattentive staff and experienced doctors and hygienists. Highly recommend!

Amazing Service. Had a wisdom tooth removed same day after a quick consultation. Dr Sy was very…read moreprofessional and helpful with all my questions and concerns with my wisdom tooth. Nicole was very helpful as well and very informative with after consultation information. Great Dentist office.

Both of my teens had their wisdom teeth extracted by Dr Sy...pleasant experience each time. Dr Sy…read moreand his team are very knowledgeable and make you feel at ease. Zero issues with healing process- my daughter is one week post op, no pain or discomfort and is happy to begin eating her normal foods again. 5 stars! Thank you Dr Sy and staff!

Dr. Leung is cool. She's like your cool Aunt that'd come bail you out of jail while telling you…read morewhat a dumbass you are. I had a good experience here. I was very anxious about getting a root canal. But with a little nitrous oxide and Dr. Leung's quick hands, it was over before I knew it. She explained everything in way that was easily understood. Her office is nice & welcoming. I'll probably need another root canal soon, but I don't feel so anxious anymore, knowing that Dr. Leung will be doing it.

I've been seeing Dr. Angela Leung for about 5 years now, and she does truly amazing work. Growing…read moreup, my parents didn't stress the importance of dental care, and as a result I had terrible teeth. Dr. Leung has completed about 75% of the extensive work I've needed, and I'm so grateful for her skill and dedication. She stood by me when life got tough--like when I was laid off a few years ago and struggling financially--working out payment plans because I was a loyal, returning patient. If it were just about her, I would be a patient for life. That's why it's with a heavy heart that I have to leave her practice. Unfortunately, her staff has consistently been unhelpful and disorganized. There always seems to be confusion, and I feel like what I communicate to them doesn't get relayed properly to the doctor. Since Dr. Leung doesn't take calls directly, there's a constant breakdown in communication. Her staff, sadly, will be her downfall. The final straw was today: I called at 3:00pm yesterday to reschedule my 2:45pm appointment, and they're now trying to charge me a $100 fee for not giving 24 hours' notice. While I understand the concept of cancellation fees, I had already arranged a payment plan with them because of my financial situation. To charge $100 over 15 minutes feels unreasonable--especially when I've always been flexible with the doctor's schedule during my visits. Instead of working with me, the staff only repeated scripted responses. I asked that they bring it up with the doctor, but they refused. In the end, I told them to just take the $100 out of the $200 deposit I had already paid. It's incredibly disappointing to have to leave a dentist I trust and admire over such a small matter. But at this point, I need to find a practice that values both the patient and their circumstances.

Highly recommended. Went there for the first time expecting to just get some paperwork done and…read morex-rays...ended out the door with 2 temp crown for bridgework prep-work. She fast and light with her hands. Very down to earth and funny too. Got recommendation from family friend and I'm glad cuz I'm bringing the rest of my family too. Wife says even the temporary looks very natural.

This is our 4th year with Dr Castro. Hubby and son loves her she's light with her hand and very…read morequick, she really takes care of us. We have to travel for more than an hour for our appointment but we don't mind. We really like her. My sons have very low paint tolerance but he likes Dr Castro cause he said I didn't even feel that she pulled my teeth already. Recommended to her and didn't regret that we checked her.

Been with 59B dental for years now. The office is modern. Staff is friendly. And most of all the…read moremost pain free dentist that I have ever been to. Dr. Tang and all of the other dentists, dental hygienists and staff are really good. I highly recommend them.

I am writing this review after a year of not going to this office. I started off with good…read moreexperiences with this dental office. Front desk was friendly, the dental office/equipment looked modern, and the dentists were efficient. Each procedure was explained and front desk helped with scheduling and often notifying for upcoming appointments. So the reason why I stopped going... I had a filling redone due to it coming off. However, I had pain around the same tooth for months. I couldn't eat on that side at all. I went back in for checkups to see if they can figure out what's going on. The head dentist told me to consider getting a crown since there seems to be a cracking on the tooth. They offered to cover the costs however I thought it was a bit extreme to get a crown from a routine filling. Over the next couple months, I would go back multiple times since the pain didn't go away. This included shaving part of the filling, redoing the filling, and trying to figure out my bite. And the final time I went there for a checkup, I was just told it could just be a neurological thing and almost made it sound like it was my fault and they can't do anything about it. The only reason why I kept going back was to give them the opportunity to fix what they had messed up. I ended up looking for another dentist and I told them my issue. They were able to figure what was wrong, and redid my filling. Now I have no pain.

I've had one of the best dental care experiences at Millbrae Dental Care! I don't typically write…read morereviews, but I had to share how exceptional Dr. Sherry Tsai and her team have been. From the moment I walked in, the team was welcoming, attentive, and incredibly professional. The office was clean and comfortable, and I was seen right on time -- sometimes even earlier than expected! After my cleaning, Dr. Tsai took the time to listen to my concerns and explain every step of my treatment. I never felt rushed -- the team always ensured I understood my options and what to expect, asking if I had questions or concerns along the way. This level of communication made me feel very confident and informed about my care. During my procedure, the dentist and hygienists were gentle and meticulous. They checked in frequently to make sure I was comfortable and relaxed, which was incredibly reassuring. I genuinely appreciated how they made me feel safe and well-cared-for throughout the entire visit. The staff also went above and beyond with follow-up care and scheduling, making it easy to book routine cleanings and future appointments. It's clear this practice values long-term relationships with patients and prioritizes high-quality care. And when I needed my records sent to a specialist, they didn't hesitate -- they sent them the same day, which really impressed me. Who does that? I highly recommend this dentist to anyone looking for top-notch dental care! Whether it's routine cleaning, cosmetic work, sleep apnea appliance, and/or more involved procedures, you won't regret coming to Dr. Tsai. My family and I have nothing but positive experience since coming to Millbrae Dental Care!

Hygienist do a nice job cleaning. Dr. Is obviously overbooking. She looks at your teeth for 20…read moreseconds and doesn't have any time for questions. Manager is rude.

I've been getting my teeth cleaned here for years & belatedly giving my enthusiastic review. The…read moredental hygienist & Dr. Liao are gentle & thorough. Her entire team is friendly, professional, & efficient. She referred me to an implant specialist, Dr. Sy at SF Bay Oral Surgery. He put in a post & Dr Liao added the crown. Several years later I could not be happier. And this month I chipped a front tooth & she quickly filled in the bottom of the tooth, matching the tooth color perfectly. Last night I bit down on something I shouldn't have & broke her repair. She squeezed me in the next day & fixed it. Great dental team!!!

Dr. Liao was professional, patience , and very gentle throughout my visit. The staff made me feel…read morecomfortable right away, and the office was clean and welcoming. Everything was explained clearly, and I never felt rushed. I really appreciate the care and attention, and I'd highly recommend this office to anyone looking for a trustworthy dentist. Plenty street meter parkings.