My experience with this place started with a phone call. I have been very nervous to contact a dentist but it got to the point when I realized I needed work done to some of my teeth. I found this place near my house and decided to call them. The phone was picked up by the receptionst with a comforting and positive sounding voice. She was very informative and helpful, a great contrast to the previous several places I have called the same day. I scheduled an appointment and upon arrival I did not have to wait. The dentist and her assistant were very pleasant and also informative. I had a lot of fear to hear bad news because it's been a long time since I've seen a dentist. They did a full check and cleaning and walked me through everything that I needed to get done. The dentist explained in detail with a positive tone the best way we could handle it. I set up with an appointment for the next week without any hesitation. So far I am impressed with all of the Del Rio staff. read more

Place is terrible to get a appointment long wait time and only do partial jobs charge alot and then say to cone back again to get more work done not happy how is this place booked 6months with no appointments to schedule after? read more

I have always had a fear of the dentist until meeting Dr.Del Rio and her staff. They are all amazing and make you feel comfortable from start to finish. Dr. Del Rio is kind, soft spoken and gentle. The office is clean, professional and show that they actually care about their patients. Can't wait to continue working on my smile with such a great team of awesome people! read more

Myself, husband and 2 kids are all cared for by Dr. Del Rio and staff. We always leave feeling valued and "seen".

I was on the hunt for a new dentist and was recommended Del Rio. In 1st grade I chipped my front tooth and had it re filled last in 3rd grade. You can see in the photo the filling was discolored and after braces a gap was formed due to my retainer breaking during covid. Dr. Del Rio fixed my old filling as well as closing my gap. My teeth have been my biggest insecurity and now I am so happy with my new smile. All the staff here are so welcoming and helpful and great communication. Dr.Del Rio even made sure my retainer still fit after the changes and I was comfortable with the bite. :) Booking appointments is also a very smooth process and the front desk is very helpful and cater to all your wants and needs. read more

Del Rio Dental Studio | General, Family and Cosmetic Dentistry - here is a before and after for reference - General Dentistry Near Me - Hayward, California

The staff were polite and friendly. Dallas did my teeth whitening and talked me through everything which was comforting. It's a crazy procedure with technology and special tools but they made it the best it could be. This is clearly a professional dental studio. I definitely recommend them so don't hesitate to come here. read more

Del Rio Dental Studio | General, Family and Cosmetic Dentistry - Teeth whitening - General Dentistry Near Me - Hayward, California

AVOID THIS PLACE UNLESS YOU WANT TO BE UPSOLD AND LEAVE WITH WORSE TEETH THAN YOU CAME IN WITH! Went for teeth cleaning, minor chipped tooth, and laser whitening. Expected to love my smile and all I feel is discomfort and have un-whitened splotches on two teeth Cleaning went well although they upcharged $100 for something AFTER they finished. Whitening went ok, but after they finished the hour and a half procedure, they didn't even show me a mirror and just said thanks bye! I grabbed the mirror off the counter while still there and asked why there were two seemingly missed spots on my teeth, of which they claim I have fillings there and that's that, BUT I know for a fact one of those teeth did not have a filling, and if they knew that it wouldn't work there, why did they not mention it after the consultation? When fixing the chipped tooth, the dentist filed down the chip just fine but then decided to do the inner side of a whole other tooth next to it, of which was never discussed before hand beyond "you should do this too eventually" during the cleaning, making it razor sharp and snagging/cutting my lip and tongue without fail. She then filed down the inner side of the chipped tooth under the guise of "the teeth colliding", and now ALL of my other teeth collide, grind, and misalign my jaw because of the new gap, all of which didn't happen before. I asked for it to be readjusted that day and got put off til the next day because the dentist was on an "hour long phone call." Today, I go in and wait an extra 40 minutes past my appointment time, get told that "it's normal, deal with it, no pain no gain" and not one ounce of sympathy or intention to resolve beyond charging me more money to fix it. She acted defensive and was more or less gaslighting me to say I'm the problem. AND they tried to charge me more money! She refused to continue, and I was already having a panic attack and mentioned the need to talk to a lawyer in which she responded "go for it, I've got lawyers and money I'm not worried" I'm sure the assistants are nice people in general, but the dentist herself is an up-seller and a total buffoon that doesn't bother to clean up her messes. I'm sure there will be a PR response from them after this... take it as BS and avoid this place.. I will be doing my due diligence to report her to the dental board for incompetence if anything read more

Dr Del Rio and the staff at Del Rio Dental Studio are absolutely amazing, every time I step into the office I'm greeted by the most caring and upbeat staff. From the time I arrive to the time I leave it's always a comforting visit. Dr Del Rio definitely knows what she's talking about, dentistry is surely in her blood. I know I'm in the best hands, she's so gentle that I don't have a problem falling asleep in the chair while she's working on me. Dr Del Rio and her staff always put me at ease and make it easy to make my next appointment. I most definitely suggest that if you're looking for a dentist in the East Bay, that you give this office a chance read more

Del Rio Dental Studio | General, Family and Cosmetic Dentistry - General Dentistry Near Me - Hayward, California

Updated review. This dentist saw my child after a dental emergency. They told us that the tooth was knocked into the gums and would come back down on its own. After a couple weeks, she got severely infected. The tooth was never in the gums, it was knocked upwards into her lip and they couldn't tell the difference. They then tried to send me bills after I made sure I paid in full after each visit. Do not recommend here for children or emergencies. read more

Friendly staff and great music. Clean and easy to find parking. Dr del rio have been recommended from a family friend and have done a great job so far! She also offers a $299 dental insurance plan for those who dont have insurance and it gives 2 emergency visits, check up, 20 percent on services. Pretty sweet deal! read more

Del Rio Dental Studio | General, Family and Cosmetic Dentistry - Not smiling until doc fixes my teeth - General Dentistry Near Me - Hayward, California

Excellent customer service, I have a very demanding schedule. They are alway looking for ways to help my family to take care of our dental need but are compassionate to help us work out this crazy times in our schedule. Todays was a perfect example I felt embarrassed but they are always willing to help with such kindness. They have manage to get us in and have gone over and beyond. Thank you Del Rio team! read more

Del Rio Dental Studio | General, Family and Cosmetic Dentistry - Waiting room - General Dentistry Near Me - Hayward, California

To start off they were great, great work, assistants, dentist. Then they started going downhill. Overbooked, waiting over half hours at a time past my appt time. To top it off i havent been seen for a while because theyre booked for months and finally take time off work for a friday appointment, well guess what Erica didnt book the appointment, i call to confirm early that day Im not on the book so they tell me i can be seen if i make it between 330-4. After driving from Piedmont to Redwood City to Hayward just to make the appoint, im 5 minutes away at 345 if i dont make it within those 5 mins i have to reschedule, you gotta be out of your mind if i will. I cancelled the appointment turned back and immediately called 1800Dentist. Good riddance. read more

had a dental appt today with Dr Del Rio to have a root canal done that was much needed, I've been a little nervous but she explained how important it was to get it done sooner then later, I knew she was right so went ahead with it, her and Dallas are so wonderful at explaining everything their going to do and are very professional at their jobs, also very concerned about your fear and needs, I highly recommend going to Dr DelRio for your dental needs, it wasn't bad as I had thought read more

I love my dentist. Dr. Del Rio does an excellent job of caring for my dental needs. She is personable and professional and very knowledgeable. Dallas and Jovie make me feel comfortable and always do a great job. Like I said... I LOVE Del Rio Dental Studio and highly recommend them. You won't be disappointed. read more

After I read some positive reviews when I was looking for a dentist in my insurance covered network I decided to try this one. The first appointment was done by a web app without event talking to anyone their. the staff was very friendly. Waited about 10 minutes. The first appointment took almost 3 hrs including internal oral pictures, full x-Ray,cleaning and some treatments. Dr. Del Rio was very informative and patient. She explained to me in details for my case and what treatment she suggested and what result I world expect. After the treatment my pain went away. I had a few appointments followed by that to fix some fillings that a little over filled. I think she is careful to fix the fillings a little a time so it finally smooth out. I like to rate her 5 star because I like her attitude towards work and people. read more

This was my dentist when I lived in CA. Long story short, the wait times were horrible, the procedures were painful, Erica messed up booking several appointments and wasted our time and the time we took off of work to get to the appointment. She also indicated that she was willing to incorrectly date insurance claims in order to "help us out." No thanks. I got three fillings at this dentist. They were painful and I was left to wait for almost an HOUR, in the chair, in between the hygienist and the actual dentist. After showing up twice to get a crown that wasn't delivered on time (but nobody told me) and the second time, to an office from which they had moved (but nobody told me), I got the crown. It felt too big, it didn't fit comfortably -- I told Dr Del Rio and she insisted it was fitting perfectly. Fast forward a year. I live in Florida now and just had my first appointment at my new dentist. Guess what? My crown doesn't fit well and doesn't have a seal all the way around, AND my insurance doesn't cover re-crowning it for another 8 years. AND my fillings that I had done by Dr Del Rio - were poorly sealed AS WELL and have had cavities growing underneath them. So, I need to spend $1500 to have crowns put on those botched fillings. DO NOT GO TO THIS DENTAL STUDIO. read more

Dr. Del Rio Is by far the most amazing, loving dentist ever. I am extremely afraid of the dentist but my visit was painless and very comfortable. Dr. Del Rio staff is awesome, Jessica and Carmen YOU guys rock!!!! read more

Dr Del Rio and the staff at Del Rio Dental Studio are absolutely amazing, every time I step into the office I'm greeted by the most caring and upbeat staff. From the time I arrive to the time I leave it's always a comforting visit. Dr Del Rio definitely knows what she's talking about, dentistry is surely in her blood. I know I'm in the best hands, she's so gentle that I don't have a problem falling asleep in the chair while she's working on me (lol). Dr Del Rio and her staff always put me at ease and make it easy to make my next appointment. I most definitely suggest that if you're looking for a dentist in the East Bay, that you give this office a chance. read more

Del Rio Dental Studio | General, Family and Cosmetic Dentistry - General Dentistry Near Me - Hayward, California

I recently moved to the area and figured I would try this dentist since they were close by and have excellent yelp reviews. I had missed one cleaning (so one year since my last checkup) and have had 3 cavities in my life. Dr. Del Rio told me I needed 2 crowns and had 12 new cavities. That's not a typo! 12! I have good brushing/flossing habits and I was very disappointed that I had somehow let things get so bad, but didn't feel quite right given my dental record, so decided to get a second opinion. I took my new x-rays and the list of "work" prescribed by Del Rio (nearly $5000 worth), and he said he ONLY agreed that I needed one crown. After reviewing the X-rays and doing an exam, he concluded there was no decay in any of the locations Dr. Del Rio had identified. Be careful with this place. I feel very misled and have trouble believing this is simply a difference in philosophy. It seems absolutely dishonest. I could go on about how strange my experience was beyond this, but you get the idea. read more

My daughters are patients of Dr. Del Rio. We've been coming here for a few years now. The staff is friendly, engaging and very thoughtful. I always feel welcomed here and like my girls are in great hands. Not to mention, but their teeth are in great shape, thanks to the care and attention they're given. read more

Went in for a cleaning, Only To Find Out I Need A Deep Cleaning Which is gonna cost me $85 Out Of Pocket Per Side Of My Mouth... For a total of $170.... So i got nothing Done not even a basic cleaning & Another $3,000 For the cavities they supposedly found in my wisdom teeth.... So basically I Need To Find A New Dentist..smh read more

Dr Del Rio is a caring gentle dentist, went last week to have dental work done, walked out feeling great, had a cleaning done prior to that visit and the visit was great also had everything explained before the work was done read more

The worst experience at a dentist I have ever had. I had a tooth ache and she immediately did a root canal to remove the infection, then a week later she did a second root canal. Turned out she lost pieces of file in the roots of my tooth. I do not recommend this dentist and I will not return. read more

I was very pleased with my cleaning. The staff is very friendly and professional. Lots of availability for appointments. Definitely making the switch with my dental offices. read more

This has been the best Dental experience of my life. I had two very bad teeth that needed to be removed for a very long time and I avoided treatment because of money, lack of insurance, and fear. I was made to feel comfortable from the very beginning of my contact with this amazing staff. I was embarrassed by the condition of my teeth, but, Erica, and Dr. Del Rio assured me that things were not as bad as I thought. The procedure was quick, professional V8-283 4.6Land successful. I am so happy to have found this amazing group of people and I am looking forward to my next appointment. Congratulations to Dr. Del Rio for assembling a top notch staff. read more

I was with Dr.Del Rio for over a year after moving to the east bay, just like all the other reviews have said things were OK initially but did go downhill pretty fast. I finally realized it was time to go after multiple things happened, for example I had requested information on Invisalign and got conflicting information from staff about my coverage. When I asked for clarification it took them over six months to finally answer my voicemail, I received an email out of nowhere with the quote. Whenever I would call the office all I would get is different staff telling me they did not know anything and that somebody would return my call, well I never would receive calls back. Prior to this occurrence my husband, without me knowing, referred two of his family members to Dr. Del Río and both of them got an infection on the tooth that was worked on! I Never had major work done there besides cleaning, thankfully, but something is wrong if you have two people getting an infection! Do not go to this place, besides the lack of accountability the office is horrible, looks dirty and old. The staff initially told me they were in the process of moving and fixing things but I never saw anything in the works. So sad I'm sure this place will not last long. read more

Professional, courteous, just plain awesome dental practice. Looking for a dentist? I highly recommend checking out Dr. Paulina Del Rio at the Del Rio Dental Studio! 5 stars! read more

I am providing this review on behalf of my elderly father-in-law, who recently visited this Dental office. He felt the staff was very, very nice and patient with him. He could not say enough good things about Del Rio Dental Studio. He expressed how comfortable they made him feel and how professionally the office was run. Without question, he would recommend this Dentist to friends and family! read more

My husband needed to have his teeth check out due to a sudden tooth discoloration. Del Rio Dental Studio accepted our Delta Dental Insurance and scheduled the appointment ASAP. My husband received EXCELLENT service from a friendly and professional staff. I HIGHLY recommend this place and will return. A+++ :) read more

Professional. Courteous. Efficient. Thorough. They are also very technology efficient, which I find is a rarity in dental/medical practices. I don't like going to the dentist, but Dr. Del Rio and her staff make it pleasurable. read more

I went for a cleaning, and they end it up telling me I had 10 cavities, they did 5 the first time, it was horrible, so I decided to go back to my old dentist because I was surprised that I had too many cavities so I went and my old dentist told me that I didn't have any cavities, at Del Rio Dental, they just want to take your money. read more

I love the Del Rio Dental Studio. Their front desk manager, Erica, is bright, cheerful, and informative. Their dental assistant, Jessica, is kind, competent and attentive. And of course their dentist, Dr. Del Rio, has a wonderful "chair-side" demeanor. She is gentle, quick to assess if there is any pain and resolve it, and always surprises me that she remembers little details of my personal life even though it has been months since our last visit. I would highly recommend Del Rio Dental Studio to anyone. And this is the first time I can say such a thing about a dentist! read more

Excellent dentist. Dr. Del Rio was gentle and very patient with my 87 year old mother.

Dr. Del Rio is a super awesome dentist. She really knows her craft and her staff is great too. Highly recommend to visit her dental office, the experience is wonderful. I can admit that I'll feel comfortable during my appointments, and she clearly explains what the appointment is for and what she plans to do. Very great, tell your family and friends!!! read more

I recently had my third visit with Dr. Del Rio and staff. They are very friendly, extremely knowledgeable and seem really concerned with my oral hygiene and how to make my 59 year old teeth last as long as possible. I have been going to that location for over 50 years and she is the 4th dentist in that practice. I will be continuing my patronage there. read more

Great experience!! Took my 6 yr old and 3 yr old and they both felt at ease. Kids wouldn't mind going back. They are happy being rewarded each time they come in. Dr. Del Rio is very nice and professional and truly cares for well being of my kids' dental health. Staff was very friendly and accommodating. read more

Dr. Del Rio was awesome! I didn't feel a thing! Such gentle hands and caring staff. Thanks again!

Dr.Del Rio is awesome,Erica,and Jessica too.Highly Recommend them!

Made an appointment for my daughter over a month ago because they didnt have any open saturdays. I received 2 texts confirming todays appointment for my daughter and just arrived and their sign on their door says closed but clearly on their sign outside their door and their voicemail states that they're supposed to be open on Saturdays. They didnt even have the decency to call me to inform me that they were going to be closed today. Very unacceptable for a medical office. I clearly left a message on their voicemail stating that I will be taking my business elsewhere for myself and my daughter. I DO NOT RECOMMEND ANYONE TO SCHEDULE AN APPOINTMENT HERE...youre going to waste your time just like I did. read more

I was hesitant of anyone replacing Dr Safari but I can say that Dr. Del Rio has won me over. She is very attentive and goes the extra mile to make sure that I am comfortable. And she really seem to know her craft. Thumbs up. read more