Took my Mercedes there for a catalytic converter and tuneup. It was totally completed in one day…read moreand a half. Zach did an incredible job I highly recommend this company

I just had a most awesome and timely experience at R&J Custom Exhaust. I had been trying to find a…read moregood local muffler shop to have the exhaust on my 2012 Toyota Tacoma replaced. I called them around 9:00 am TODAY and they had a cancelation and were willing to take the truck in ASAP. Needless to say, I got there as fast as I could, the replacement was completed with no hassle and in 2 hours I was back on the street with a much better sounding and functioning exhaust system. If you want no nonsense, great work and an even better price than expected, this is the place to go. Don't waste any more time searching, you found what you were looking for with R&J.

I brought my 2018 Alfa Romeo Giulia Q4 to Euromotion for help diagnosing a recurring P2300…read more(ignition coil #1 primary circuit) fault. This issue had already been documented by an official Alfa Romeo dealer, and I provided the full history of the problem and previous repairs. I also explained clearly that the fault is intermittent, which is common with wiring or electrical issues. Euromotion charged about $200 for diagnostics, but their conclusion was simply that they "could not reproduce the issue." At one point the technician even suggested the problem might be caused by running the A/C or heat, which doesn't make sense given that the fault code specifically relates to the ignition coil control circuit. They then suggested another ~$700 to keep looking. When I declined and asked for something very basic--a written summary of what diagnostic work had actually been performed--the technician refused and said he would not write one because he was "having a bad day." Paying for diagnostics and leaving without any documentation of what was actually tested is unacceptable. STAY AWAY from Euromotion for any serious work on an Alfa Romeo or other European cars.

"I will change this review if they rectify the situation. I bought my car about a month and a half…read moreago, and recently it's been idling very poorly. I don't know the exact reason, but after doing some personal tests, I suspected a vacuum leak because I heard hissing from the engine bay. I took it to Euromotion because of the great reviews and recommendations I had seen. I knew there would likely be other issues with the car besides the idle since it's used and I hadn't had it inspected yet, so I wasn't surprised by the other items they quoted me for. They did complete the work quickly, I'll admit that, but they told me the issue was a broken gas cap and charged me $128 for one that costs about $7 on eBay. This morning, on my way to work, the car was still idling and running the same way. Keep in mind, they also charged me $198 just for the diagnostic. To make matters worse, I found oil on my leather interior seats. In total, they charged me over $300 for an issue that wasn't fixed and left my interior in worse condition than when I brought it in. I would not recommend this place at all--save your money and your time

Stopped in for an estimate on some muffler repairs. Was quick to look at the issue and spotted…read moresome other trouble spots I missed. We discussed options and gave me a price for all the work. Seemed very knowledgeable and not looking to upsell. I've not gotten the work done yet - but when I do I'm going back here.

This shop helped repair an exhaust leak that was triggering the check engine lights. The team…read moreprovided different repair options and were very timely in their repairs. I still am very appreciative of their work!

Just got my car repaired at Torque a few days ago. I needed a new alternator. I've been taking my…read morecar there for 3 or 4 years now. Their new location is tops. And their service is great. Nice, friendly, trusting folks.

Always quick to fit us in and helpful. They helped us check over a used car for our teenager before…read morewe bought it and made the necessary repairs once we did buy it. Fair prices and a personal touch.

Stopped in for air in my tire and the staff and owners were accommodating, friendly and made time…read moreto make sure my car was road ready!! They worked me in and patched my tire right then and there. Great service, advice and conversation. Highly recommend!!!!

This shop treated me great from the beginning to the end. They went through my truck and gave me a…read morelist of what needed to be fix d and then went through it to say what order I should get things done without breaking the bank. They definitely stand by their work and use quality products.

Several great experiences with CF of WF. If you own a Ford…read morethen the BEST perk is the Mobile Tech Service...they come to your home and do the service. Amazing. No dealer waiting room. No Bad coffee. They will do ALOT of service right in your driveway. Bells, hoses, batteries, oil changes, run diagnostics, etc. Eric The Tech Dude was/is amazing. Don't forget to give a tip $ when he does a great job. Danny A is our Service Rep at the dealer and he is also great. Unfortunately we had a transmission replaced and he did all the legwork with the Extended Warranty company. Superb communication skills and these folks have always performed exactly as they promised with timelines and costs. Truck has 100,000 miles and still going. Huge fan of Crossroads Ford of Wake Forest (as a Raleigh resident : )

This was the last time I will be disrespected, dismissed by this Ford Service. In years past. I've…read morehad very poor customer relations with their Service Advisers. I don't know why. But, time has passed, new F150 truck, and probably new staff, right? My circumstance involves known issues with a major mechanical component that Ford produced in a range of models. Mine is a 2019 and there is a plethora of information and YouTube videos about it. I decided I wanted/needed Ford's technical expertise on the matter even though I knew it would be more expensive at Ford. I spoke to an Adviser who was knowledgeable and we discussed options. Later, after consideration, I decided to go with a simple, normal, preventative maintenance approach, which was one of the options discussed. I'm not in a crisis situation, YET. But that's what preventative maintenance means. This situation, with these models, is complicated by some other-worldly design decisions by Ford engineers and not just any garage, shop mechanic should be trusted to know. The Adviser I spoke to knew about it. So, I called Service to schedule the , he didn't answer, so left a message asking for a call back. He didn't call me back. Days later I called again, he wasn't available and so I was transferred to Express Lane. That adviser said they don't work on these components and needed to go back to the main shop. Okay, fine, no problem. No one answered at the Service desk. I called later. The person that answered said that I needed to speak to THAT guy who wasn't available so they would deliver a message and to expect a call back that day. It has now been two week-days since and no one has called, not THAT guy or one of the other Service Advisers who didn't want to talk to me anyway. It's a common procedure, one that most folks do at least once during the life of their vehicle, and it's recommended. With my previous history with this Crossroads Ford (W/F) Service and now this, I can only surmise that they aren't inclined to care much about vehicles that aren't purchased from their own dealership. Neither of my Ford trucks were purchased there at Crossroads Ford of Wake Forest. A simple input of the VIN # tells them everything about the history of the vehicle: where manufactured, date of manufacture, options, etc. Otherwise, there is a culture at Ford, an arrogant culture perhaps, where they really just cherry pick the people and problems they feel comfortable with. I was respectful, polite, not condescending or demanding. I'm obviously a patient person. But I absolutely will not call again harass or beg them to care about duty, honor, integrity, dedication, commitment, values. I hope others get great care and satisfaction with their service at Crossroads Ford of Wake Forest. As for me, however, it just hasn't been the case. So, Good Luck!

I brought my 2025 Chevrolet Silverado 2500HD in for service and was ultimately very disappointed…read morewith the overall experience. My wife dropped the truck off at 8:00 AM while I was at work, yet I still found myself waiting past closing time to pick it up. The final bill exceeded what I would have expected to pay at a Chevrolet dealership for the same maintenance. While I understand quality work comes at a price, the value simply was not there for the amount charged. What left the strongest impression was sitting in the waiting area listening to the manager/owner conduct business calls that did not reflect the level of professionalism I expect from a company handling expensive vehicles. Between the excessive cost, the lengthy turnaround time, and the overall customer experience, this is not a shop I would choose to use again. Read the comments!

Carfix has a great team. Friendly. Professional. They get you in on time. They have a shuttle…read moreservice. They even send pictures of what they find. Seems like an ideal experience. What killed it for me was the estimate. First, it was WAY more expensive than I thought. But I could have dealt with that had they just broken down the bill for me: parts, labor, recycling fees, taxes. You know, the same way every other shop does it. But when I asked for this, all I got was, "Out system doesn't do that." Dead end. So I went where I could get more transparency.

I've taken three cars here. They always do a great job. They get the work done. They're right on…read morethe money at the price they quote me for the repair and my daughter's beetle had a strange brake problem. They diagnosed it got it fixed. It was great because somebody had put the brakes on, but created an air leak in brake fluid pump/ the valve so there's no way I would've been able to find that they diagnosed it found it got repaired. Her brakes are fine now and they do a great job. They fixed my son's car. It had a coolant leak. One of the hoses came back off. They came towed his car back to the repair shop for free and fixed it and did not charge me anything else to get it done most places wouldn't have done that Cox repair service and Towing. These guys are very good. They do good work and they're good people. You can't expect something for nothing and you also need to be patient and let somebody work on your car. If you can't do it yourself these guys do a great job. They have a lot of experience. They know what they're doing.

Buncha thieves. I took my car in, told them what I knew was wrong with it and asked them to…read morediagnose and give me a quote. They told me exactly what I told them was wrong and then charged me $150 to hook up the exact same sensor that Advanced did. These cheap repair men then quoted me a price FIVE HUNDRED DOLLARS above standard cost for the job to REPLACE A SPARK PLUG. $800 dollars. Please tell me what world we live in to where that cost $800. To add, these careless employees then left my interior light on, effectively killing the battery when I went to go pick it up. DO NOT USE THESE THEIVES. They get by doing good work seldomly, and often ripping off regular joes.