I am writing to express my deep appreciation for the exceptional service I received at Peak Auto…read more My car had been experiencing frequent engine stalls and cranking issues that occurred regardless of whether the engine was hot, cold, moving, or stationary. This became a significant safety concern when the brakes and steering failed simultaneously. Despite the OBD not registering any codes and the fuel line appearing normal, your team took on the challenge. Even though the intermittent cut-off was difficult to reproduce, your perseverance and meticulousness paid off. After two and a half days of thorough investigation, you identified the crankshaft sensor as the culprit. I am incredibly grateful that you only charged me for the repair cost, essentially donating the extensive diagnostic time and effort. My car is now running smoothly, and more importantly, I no longer worry about being stranded or losing control of the vehicle while driving it. I trust no one else with my car repairs. Thank you for your dedication and professional service.

I recently had the radiator fail on my Subaru Outback. I thought we were done for but John and the…read morestaff at Peak saved the day. One day, new radiator and oil change and AC service back on the road!!! Thank you Peak Auto I'm a solid customer!

Just got my car repaired at Torque a few days ago. I needed a new alternator. I've been taking my…read morecar there for 3 or 4 years now. Their new location is tops. And their service is great. Nice, friendly, trusting folks.

Always quick to fit us in and helpful. They helped us check over a used car for our teenager before…read morewe bought it and made the necessary repairs once we did buy it. Fair prices and a personal touch.

My car broke down and was towed to Cary Car Care after being recommended by GEICO. I was initially…read moretold the diagnostic fee would be $130, but ended up being charged $176. Later that evening, they called with a repair estimate of $2,156 to replace the radiator fan, thermostat, and tires, plus $309 just to refill the antifreeze. When I called to ask about alternatives, they only reduced the price by $20. That felt excessive, so I decided to get a second opinion. I ended up going to NC Complete Auto Care, where the radiator fan was replaced for $881. They didn't charge for refilling the antifreeze and said the thermostat wasn't an issue and did not need to be replaced. They also let me know I could safely wait on the tires for a couple more months. I appreciated the transparency and will be taking my business there from now on. I can't recommend Cary Car Care based on my experience.

Terrible service! I…read moreaccidentally made my appointment for Wednesday 10/30/24 instead of Wednesday 10/23/24 but brought my car in Tuesday afternoon 10/22/24 and got checked in. No call or text Wednesday 10/23/24 so I called at the end of the day and was told they hadn't started working on the car yet but I was in the queue for the work to be done in the morning. I called today Thursday 10/24/24 and they still hadn't touched the car! And that's when the mechanic told me the appt. was for the 30th. I realize it was my mistake on the scheduling but why didn't the check in lady tell me I had the day wrong? And why didn't someone notice yesterday when the car was sitting there all day? And why did they say the car was in queue to be worked on in the morning? I'm on my way out of town for a family emergency and this messed me up so badly. I've been calling all over to see if I could get a rush job on the work. Really terrible service and I will never go back here or recommend them. Update: I appreciate the businesses response but there was another aspect of this situation that bothered me. When I realize the date mistake I asked the guy who answered the phone if they could squeeze me in. He said: if someone who has an appointment doesn't show up or cancels we can get you in. But I can't make any guarantees. I kind of expected that he'd try to see if he could accommodate me but he just said sorry...can't do anything. And I would feel differently if he had at least shown some empathy.

When I moved across the country nine years ago, one of the first things I needed was a reliable,…read morehonest mechanic -- and thanks to a string of solid referrals, I found exactly that at Frantz Auto in Cary. Over the years, they've gotten to know my family and our vehicles well. They've always been clear about what needs fixing now versus what can wait -- something I really appreciate in a shop. No pressure, just honest advice. Most recently, I brought in our 2014 Mazda CX-5 for a North Carolina safety inspection so I could get it registered. While there, I mentioned a pretty annoying AC condensation issue that was flooding the passenger-side footwell. I'd already tracked down one clogged hose thanks to YouTube, but the other one was buried near the firewall and out of reach. They cleared both hoses quickly and affordably -- problem solved. A few months earlier, they also helped with my son's car, doing an inspection and tune-up following his motorcycle accident back in December. Their kindness and professionalism during that time meant a lot to our family. The Frantz family is truly amazing, and I recommend them to anyone looking for a trustworthy, no-nonsense auto shop in the area. Can't say enough good things.

I've never been happier with an auto shop. They're always friendly and get everything done in a…read moretimely manner.

Every time we go they are fantastic! Our 2013 Mercedes runs and drives like new! They are such nice…read morepeople to work with too!

I was so upset with this place that I decided to write my first ever Yelp review. I took my car to…read morethis place for headlight issue and they quoted me $2500 for headlight assembly and I declined and just payed the $164 diagnostic fee. 3 hrs after I picked up the car, my check engine light and traction control sign came on so I took it back next morning. The service adviser said, had a engine misfire, why did they forget to put that on the inspection list? The mechanic said they didn't even put that on the courtesy inspection because all of the focus was on the headlight. So who's telling the truth here? I just said the timing is fishy and left because they had a look on their face not knowing why I would be upset. To sum it up, I didn't have check engine light. 3 hrs later after I picked up my car from this place, check engine light came on. It could be coincidence but extremely suspicious. Only thing they put on the urgent list was tire tread, nothing about engine misfire. I chose this place due to good reviews but it was a mistake as I'm just going to take my car to dealership.

EXCELLENT! I chose Apex Transmission from a recommendation of a friend. I knew that I wanted to go…read moresomewhere that was honest and upfront about everything and when I spoke with the Danny over the phone I knew it was the place for me! He was easy to talk too and just genuinely nice! I made an appointment for a few weeks out. When I put the address into my GPS and it brought me straight there! I called because I wasn't sure where to park and they gave me great instructions. I decided to wait with my because they told me that it would only take an hour. They had a water machine, coffee and a little sitting place! I loved that because I was able to get coffee and do some work. The only thing I would recommend is update the creamer lol! The staff was very nice and accommodating I got to see all of them in their element, they were so respective to the clients and everyone that walked through! It felt like home there. All of the staff members seemed knowledgeable, I was able to get my breaks fixed with little to no hassle! The bathroom was also very clean! The place was as clean as it could be for a business that works on cars! So grateful that I came looking forward to getting everything on my car done here!

Highly recommended this shop!! They got my son's car in quick and did a wonderful job. Very…read moretrustworthy and love working with Katie and Ryan the new owners!! This shop is top notch!

Went in to get my A/C fixed as there was a leak somewhere. After 5 visits over the course of months…read moreand out thousands of dollars, the leak was never found. Although if you listen to the mechanic, he basically replaced the entire A/C plumbing. They should stick to Japanese made cars.

I don't recommend this auto shop. They will have no problem taking your money, but will half ass to…read moreeverything mind. You're not they will lie and tell you that did something to the point when you get your car back you don't even feel the difference on the job that was done, but they don't mind taking your money though.

Seriously can't get over this mechanic, and I mean that in the best way possible. Phil, replaced my…read moreo2 sensors and full turbo for an extremely fair price. He does a wonderful job with updating you via text and also picked up the phone every time I called. I will forever be a loyal customer after my experience. Highly recommend.

After moving to NC in spring 2017, I knew I needed an inspection, and I had to do it quickly. My…read morehusband found Omiya through a warranty snafu with another mechanic and was very pleased, so being short on time, I followed suit. They are my regular mechanic and I won't go anywhere else. Phil knows his cars. He knew what my car needed based on make, model, and year off the top of his head and why. He warned us what type of repair we would need down the road because he knows what cars will need what type of repair. While he assured us that we did not need the repair at the time, he turned out to be right eventually. When we bought a new (to us) car, I brought it in for him to inspect and he was able to advise me on whether I needed an extended warranty or not (I didn't because it was a Honda with fewer than 20k miles). There is no high pressure sales tactics here.