Just got my car repaired at Torque a few days ago. I needed a new alternator. I've been taking my car there for 3 or 4 years now. Their new location is tops. And their service is great. Nice, friendly, trusting folks. read more

Always quick to fit us in and helpful. They helped us check over a used car for our teenager before we bought it and made the necessary repairs once we did buy it. Fair prices and a personal touch. read more

Simon, Chrissy and the team at Torque Automotive have taken outstanding care of my 2007 Toyota Camry Hybrid. I became familiar with them when my hybrid battery died and they came to my house to replace it with one of their new cell/recycled cases which was significantly less expensive than a factory replacement would've cost. They also diagnosed a failed transmission related to a fluid leak from a missized axle replacement by the dealer - their diagnosis it what propelled the dealer to rebuild it without charge. Since that time they've been performing maintenance for me. Their location in a light industrial park also helps to keep repair costs within reason - and from what I've seen, they are a go to place for those with high end automobiles. I truly appreciate their integrity. read more

I have a 2017 C63S Coupe. It is slightly lowered and I have a camber adjustable lower control arm that I purchase and had installed to optimize the alignment. The place where I had the suspension components originally installed, told me that they had made as much adjustment as they could and the alignment was still out of spec. I suspected that information was not true so I decided to get a second opinion and set up an appointment with Torque Automotive. This is my first experience working with them. Doug at Torque Automotive is a "car guy" and also very professional. He was a pleasure to work with. He walked me through what outcome he would see to achieve and we both agreed on it. More importantly he got on the phone with the manufacturer of the suspension upgrade, that I bought to optimize the alignment, and walked through how to make the proper adjustments. My alignment is now within spec and the car drives/ rides much better as a result! I highly recommend this shop based on my very positive experience with them. read more

Simon and his team are absolutely amazing!! They take excellent care of my Mercedes CLA by using the care and specific OEM parts that an import demands. The price is significantly better than going to the dealer, and the staff is much friendlier! I've also never had an issue getting an appointment or a loaner car that matches with my schedule or needs. Come to Torque for your automotive needs and you'll leave very satisfied! read more

Using the trade name Hybrid Geek, they replaced my son's 2007 Prius Hybrid battery in Charlottesville, Virginia. The mechanic traveled the 450 miles from Raleigh to Charlottesville and performed the battery swap quickly and expertly. He then showed my son that all error codes had been cleared and the car works great so far--knock on wood. All this for a very fair price that I did not have to pay until the battery was installed and my son was convinced that everything worked perfectly. Here is the Hybrid Geek website https://thehybridgeek.com/about/ Note that the address is exactly the same as for Torque Automotive. read more

I have recently switched to Torque for my Audi Q5 service. I am very satisficed . Their prices were my initial attraction. They are reasonable. The folks there are ALL very polite, good listeners, and sincerely aim to do a top notch job. I don't hesitate to recommend Torque. read more

Great service and very reliable. We use them for our Porsche Cayenne Turbo and Kia Cadenza. We had a lot of service done at Torque from A/C to motor with passenger window and suspension and brakes--and the cost was reasonable. Everyone is professional from office staff to service techs. Simon has exuded our expectations. read more

While we have used Simon on our family Bimmers (3, M3, Z4) a few times in the past, this is the first time that we have used him at his new site. As always, Simon and the crew did not disappoint. We followed Simon from the previous shop when he opened Torque. The M3 had to go in for some work and Torque did the job for about 40% less than the dealership wanted for the same job. Simon got creative and found some solutions to the issue that saved us a lot of money. In short, I trust Torque completely to give me a fair and reasonable estimate. We will always send our autos there for work. They work on a variety of German autos and this is the must-go spot for anyone with an older vehicle. The new place is a little hard to locate the first time, but actually quite accessible once you figure out where it is. Clean shop - nice and timely service. I highly recommend it. read more

I really don't think these guys know what they're doing. A year ago, my car stops working, I get my car towed to them and after they diagnose it, they call me the next day to tell me it's x issue. I tell them to go ahead and fix it and a week later I go and pick up the car. Not even 2 miles down the road, my car stops working and I end up on the side of the highway. I pay to get my car towed back to the shop where they tell me that it was a different issue and they needed to fix that instead. That's not what I'm upset about, This is... A few weeks ago my car start having start up issues, I make an appointment to take my car in and allow them to diagnose the issue. I get a call the next day saying that they didn't know what my issue was and that I should go get my battery tested at AutoZone (they can't test the battery at the shop?!). I paid $90-something for them to tell me they don't know my issue and to go somewhere else to get it tested, great. Not even two days later, my car completely stops working. I call Torque back up and the man on the phone now thinks it's the starter. I ask him the price of a fix like this and he quotes me $759...for a starter. Are you kidding me? First you don't know the issue of the car and now over the phone you think it's the starter? Very unprofessional and unknowledgeable staff who try to scam people out of money. I would never, ever recommend this shop to anyone. read more

I thought we were beginning a great relationship of having our car serviced at Torque Automotive until we experienced mechanical problems with our vehicle approximately 6 weeks after having scheduled Mercedes Benz Service A. Our family was on the return trip of a 2-hour drive from Spencer, NC headed towards Raleigh with two small children in the back seat. We experienced a tire blow-out, down to the exposed wiring, prompting us to have the tire changed by AAA and completely replaced. Two days ago on Friday, December 29th, we had to delay a road trip to Newnan, GA and instead fly down because it was determined that our front break pads were moderately worn and our rear break pads were worn down to the metal. My husband is currently being treated at the Cancer Treatment Centers of America in GA so I've had to recently take the lead on car maintenance and according to the Mercedes Benz manual, the scheduled Service A (which was completed on November 3rd) is supposed to include: Synthetic Motor Oil Replacement Oil Filter Replacement All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle's year and model. *Tire inflation check and correction *Brake inspection Reset maintenance counter Adhere to all required elements listed by model year and specific model as indicated on the corresponding service sheet for Mercedes-Benz Maintenance Systems in the USA so I'm an not understanding why we experienced adverse effects after our service at Torque Automotive and we do not plan to return. read more

Clearly a 5 star customer service rating!! I needed a new battery that I discovered on the weekend after hours. The owner, Simon, took the time to send me estimates of the parts and labor. He answered several of my questions and set up an appointment for me first thing Monday morning. Jason, had me in and out in less than hour! He didn't try to "upscale" me but presented realistic options. I will definitely be back! read more

I bought my 2015 Toyota Prius in to get a tire sensor replaced. Steve was very professional, very courteous and was fantastic to work with! He explained in detail what needed to be one to get it fixed and the price was alot less then I had originally been quoted by the Toyota dealer. I will definitely return to Torque Automotive for my future auto needs. Fantastic service! read more

Got a brake job done on my 06 911 C4 right before Thanksgiving. The guys at Torque are very knowledgeable, fast service, professional and honest. I used to go to Leith Porsche in Cary but they did a real bad job on my clutch the last time I went there so, I had to look elsewhere this time and I'm glad I found the Torque Automotive. I'll be going to Torque from here on. Thanks guys. read more

I have been to several local places to service my Porsche Boxster and always found Torque to be very professional in all aspects. Simon, in particular, the owner, is very nice and very accommodating. They offer loaner cars and their time estimates are accurate. I believe their pricing is also reasonable and they are always willing to discuss what was done. Their waiting area and shop are clean and well maintained. If something is overlooked or there is something minor they can look at, they don't hesitate to quickly address. All around, I give them "A"s. read more

I found Torque Automotive after an exhaustive search to find someone who would rebuild the high voltage battery pack on my Honda Insight (most will only replace with refurb pack). Simon did excellent work and saved me about half the cost of a replacement battery. He even provided a complementary car wash. I highly recommend. read more

I recently shipped my '99 Boxster to Raleigh and was looking for a new shop to take care of my car. My first visit was to another shop. When they couldn't figure out why my CEL was on, I took it to Torque Automotive. The CEL was still on, the car wasn't running right and it sounded terrible. Jason, Simon and team diagnosed my problem and got me back on the road. I've found my new shop to take care of my '99 Boxster. read more

Simon is passionate about cars and it shows in his attention to detail. I have had my Porsche to several places in the Raleigh area and he is the ONLY one who solved my performance lag problem, among other issues. Friendly service and good rates as well. read more

Until recently, I had always brought my vehicles to a BMW dealership to get repaired. After constantly feeling as if I'd been robbed over and over with overpriced service, I decided to find a shop specializing in European vehicles so finding Torque Automotive in Raleigh was a great relief. From the moment they answered the phone to drive off, the team was incredibly professional, friendly and knowledgeable. They performed the necessary repairs by actually showing me the part they were replacing and thoroughly explained the process. In addition, they gently suggested another repair which was advantageously performed, both at reasonable prices. It's been two weeks since then and the car is doing great. I will definitely take my car there for all future repairs. read more

Torque win hands down because they can be trusted to do things the right way. Trusted to do a good job, trusted to not mess about or inflate prices or needs, and trusted to tell you the truth about things. This is a big deal if, like me, you don't speak car. The staff have gone above and beyond the call of duty for me numerous times, and I cannot recommend them enough. Certainly a way better service and cheaper than the BMW dealership. read more

We have used Torque since Simon left a previous shop. He has serviced our Volvo, Mini Cooper, Land Cruiser and now Acura. Torque offers great, reliable service at a reasonable price and is completely honest. I wouldn't consider trusting my vehicles anywhere else. read more

Great for imports! I have taken my M3 in twice, once for oil and once for new rear tires and both times Simon and his crew were welcoming and efficient. I made my appointments ahead of time so I was in and out in about an hour for each visit. I highly recommend Torque, it's always nice to find a locally owned auto shop you can trust! read more