A last-minute trip needed a last-minute car rental. Enterprise is my go to and I usually only rent…read moreabout once a year so it's not necessarily a familiar process. But the staff team that works the SeaTac venue was truly seamless. It was Gabe who first assisted me to confirm my paperwork and I think that took less than 10 minutes because I've been able to make the reservation by phone. I want to be really clear that I talked to a human to make the reservation and that made all the difference for me. The online version of it was inefficient and didn't allow me to ask questions and get clarification that I needed so I hope Enterprise continues to allow customers to talk to human Customer Service representatives because not all questions can be answered online. Then I was sent to the next area which involved some trepidation because it was a vast area of garage space but immediately Natalie who was part of Enterprise approached me and took my tentativeness and turned it into confidence. She walked me past several areas and made sure that I was put into a vehicle that suited my concerns. And instead of feeling limited by my selection upstairs I felt I was actually given some options in which car I could land in. That made a tremendous difference. Her welcome was genuine and she was very helpful. So between Gabe and Natalie I had a great car pick up experience. And then I'd like to mention Christian who helped me get out of my car when I returned it 24 hours later. He helped me figure out why I would not get a day return back Despite returning at 12 hours earlier, and he was friendly and very positive about his work. I think he was celebrating a work anniversary actually but I don't remember which one it was. Regardless kudos to Enterprise for having such great staff work with us to make a car pick up and car returns simple and seamless. My only issue now is that I left some keys in the car and I would love to figure out how to get a hold of them. I did email Enterprise but have not heard back. I wonder if there is a more direct route to figuring out Lost and found items?

Enterprise is one of the many options at SeaTac, which houses all of the rental companies under one…read morecentralized location. I've used several different companies before but Enterprise generally has a pretty good rate. My last experience with Enterprise was one of the worst rental experiences I've had. At first, it was nice that they offered the choice of a car to me, and provided some full-size sedan options at no cost for an upgrade. I took a Nissan Altima. As soon as I pulled out of the registration, warnings started going off on my dashboard about low tire pressure. I checked the tire pressure and noticed it was enough to make it to my destination so I didn't pay it any mind. The destination I went to had no service stations nearby, so I e-mailed into Enterprise to ask about the issue. They said I could return the car or pull into a Firestone. It took a few days for me to get to the Firestone but once I did, the technicians took a look and found a deeply embedded nail into the tire that was slowly leaking air. I had attributed the tire pressure fluctuation to the cold weather. They filled the tire back up enough to where I would make it back to the airport. I reported the issue immediately via e-mail and to the manager on site. I'm leaving a 3-star instead of a 1-star because previous experiences have been fine, but this last one was straight up dangerous. Inspect your cars well before taking them out.

Paul is so attentive and customer friendly! I would return and look for Paul if I need a rental…read morecar. I asked for low mpg car and he made sure he tried getting me a car with low mpg.

I booked the car online with ease, very user friendly website. As I arrived to pick up my car…read moreearly Monday morning, there was a human error, it was mine. I had gone to the wrong location. The guy at the counter immediately recognized what happened and got everything back on track. My other reservation was canceled and transferred to the location I was at. The car and the price were both great. Return was super easy. I also want to comment on the great communication they had letting me know when my insurance company was to stop paying and when the payment responsibility would switch to me. Lastly, I greatly appreciated the ride home after dropping off my rental. Thanks for the good service!

The bus to the rental car center SUCKS after you wait 20 minutes with a ton of people. Why don't…read morethey have a tram system here? The PA system was working loud and clear and that was fairly entertaining.

I'm mostly leaving an extremely positive review because I'm well aware most rental car places,…read moreparticularly at airports, get negative reviews and perhaps deservedly so. I arrived in the late afternoon and the attendant guided me properly to my selection of vehicles. The car had great gas mileage for the driving I needed to do around Seattle for those few days but, then again, I selected it so I suppose I knew what I was doing for what my needs were. I particularly want to give a shout-out to Shuray who was the representative that handled things for me on the way out with my car. She answered all of my questions and assured me returning the car because of an early morning flight would be easy and it was. She was very pleasant and helpful. Ultimately, like I said, it was just an easy and positive experience renting a car here as a solo traveler.

This was my first time renting a car thru Fox Rent A Car and I had a great experience with check in…read moreand check out. The person assisting me was very kind and patiently answered all my questions. She even gave me some great tips for my visit to Seattle. The pricing was very good and even the pricing for car insurance was great (which I usually never take, but the deal was too good)! Pick up and Drop off for the car itself went very smooth and I will definitely be using this rental car company more often!

This is the worst car rental company ever. I booked through Expedia! Shame on you Expedia for this…read more Worst experience of my life! Worst company ever. Steer clear, please. Excessive charges Old beat up Nissan Kicks w/o media Price after all their fees was $188 per day I booked 4 months in advance Worst customer service Buyer beware!

An Amazing Experience!…read more From start to finish, my experience with Sixt was outstanding. The booking process was incredibly smooth, with clear and concise instructions on where and how to pick up the rental upon arrival. When we landed, you do have to take a shuttle there (which the shuttle was already waiting.), the wait time was minimal. The gentleman who assisted me was helpful, polite, and professional. He mentioned available upgrades but did not pressure me when I declined, which I really appreciated. Finding the vehicle after check-in was easy, and another staff member guided us with friendliness and efficiency. The car itself was excellent, spotless, comfortable, and in great condition. I had zero complaints. When my flight was delayed and I needed to extend the rental, the process was just as seamless. I was able to handle everything through my email booking without any confusion or hassle. As someone who isn't very tech-savvy, I found it extremely user-friendly. Returning the car was just as convenient. A staff member was ready and waiting, quickly inspected the vehicle and fuel level, and provided the invoice on the spot. completely hassle-free. I will definitely book with Sixt again and hope to have the same excellent experience. It's rare to find such consistent, high-quality service these days. Thank you! And not to mention, the prices were very reasonable, i was genuinely surprised.

Don't trust these people, especially from the agent "The Renee." He tricked us into an upgrade by…read moreonly saying the car we reserved was not available, then bumped us up without explaining the price increase at any point. Then, he pretended his screen wasn't working and folded up the agreement when he handed it to us. We should have looked at the agreement, but he used every unconscionable sales tactic, and I guess it worked, but why do even have to be wary of big brand rental car company? We are returning the car tomorrow and I am going to give The Renee a piece of my mind. We called to complain and no one cares. Don't ever use Sixt.

Amazing customer service from Aina. He was knowledgeable, helpful and really personable. I was…read moreprovided with a great hybrid car that looked almost new.

Renting a vehicle near the SeaTac International Airport in Washington State…read more.. Using a hack that I learned from Dan O., I went online to Autoslash.com to find the lowest price for an economy car. I was referred to Priceline where I made a reservation with Dollar Car Rental. When I arrived at SeaTac Airport, I caught the free shuttle to the Rental Car Facility and followed the signs to the Dollar desk. Because it was early morning (around 6:30am), no one was at the desk. I caught the elevator to the First Floor (as directed by the sign) where I found the small office with no air conditioning. The agent told me to leave my luggage outside of the office while I completed the paperwork. Yikes! Anyway, I answered all questions and found the blue, 4-door Toyota Prius in the assigned stall. However, I wasn't able to shift the gears. I went back to the office to explain my dilemma. The agent followed me back to the car and gave me a quick tutorial. Ahh... hybrid engines are quiet. I need to shift to drive before shifting to reverse. The Prius turned out to be a good choice because I was able to squeeze into tight parking spaces. The apartment where my niece lives doesn't have a parking lot nor parking garage. Street parking is limited. Also, the Prius was very fuel efficient! I drove from Seattle to Victoria, British Columbia, (through Vancouver) and back with one tank of gasoline! Everything worked out fine!

To first start out, the online experience was something new to me and it was very convenient to…read morehave, when you don't want to physically drive to a dealership. Enterprise might not have a huge inventory of cars, but with a little research and looking around, you might surprisingly find the right car. They do their best to update their inventory as often as possible and when you see a vehicle "in certification," then that means it is being checked out before being available for sale. During the time I was looking online, I was being helped by Ana (Sales Consultant) and Devin (Senior Sales Manager) via email, after submitting an application. They both went through the process of what vehicles I was interested in and when you let them know what you want, they will complete the application process to see what you qualify for. I then received a call from Ana or Devin, with both of them introducing themselves once again and going through what I was qualified for. They throughly made sure everything was correct and if they missed anything to confirm or review. After everything was confirmed, it was time to go in-person to meet them and the vehicle of my choice(s). Upon arriving, I was already familiar with the location since I have rented a vehicle from there before, just now working with a different side of the building. When going into Enterprise, it was very clean and inviting, as there was somebody to greet me. From there, got to meet Ana personally and from there, we went right into business with the vehicle I was interested in. During the process, Devin came in and introduced himself once again to formally welcome me at this location. Ana made sure all information was correct, then brought the vehicle for me to take a look and out of the many decent amount of vehicles they had in their lot, I went with the 2021 Volkswagen Altas and it was amazing to look at, both interior and exterior! After looking at the Volkswagen, I wanted to take a look at other vehicle they had on the lot and Ana was very patient with me, telling me to take me time. After taking a look around, made the definite decision on getting the Atlas. Went through the complete application process, signed all necessary documentation and once everything was good to go, I officially got my car! A couple days after I purchased my vehicle, brought it back in for Devin to take a look at because for some reason the remote start was not working. So Devin told me to bring it on it to see if something could be done with their technician team or it would have to go to the dealership. After waiting a couple hours, it was finally working and it was just due to the coding of the vehicle, which was reset. In the end, I honestly had the best experience with both Devin and Ana, so if you get to have a chance to interact with them, you are in the best hands! They both were understanding, professional, patient and VERY transparent, which you do not get at a lot of dealerships. They made the experience for both online and in-person smooth and stress-free. In my experience with Enterprise, I would highly recommend going to this location to find your vehicle, if you choose to do so or if the options are there for you.

Sure, they were helpful and polite with the car buying. But we decided we didn't like the car, a…read moreDodge Charger, a couple of days after taking it home. Since they have a 7 day money back guarantee, we took the car back. Now, they weren't so happy and polite. But, we asked that they go forward with the return process. We didn't finance, we gave them a cashiers check for $24,000, which of course, they said it had been deposited, and that they would have to get it back from corporate, and it would take a few days. Well, it's been well over a week, we have not heard anything, nor do they answer our text messages. We aren't sure what they are trying to pull. But we get a very uneasy feeling from all of this. Wish we had never gone there. Maybe the smart thing to do, would be for them to hold any deposits, or payments on a car for 7 days, THEN make the deposit.

When booking online I got one price, once we got there, I got a 'supposedly better deal' and it…read morecame out to a lot more than expected, so I'm not sure if Tim from the front desk is being shady or it's just better to shop around. When we got downstairs to get our van Willie was amazing! he was the best part of Alamo Rent A Car. His customer service was amazing. Willie should be at the front desk.

I had a reservation with another company Hertz to be exact! My reservation got cancelled and I had…read moreno rental vehicle when I went to check in. The Representative was rude and would not assist with the dilemma, I walked away in tears. I walked into Alamo and was immediately greeted by Maribel asking if I was ok since I was clearly distraught... she apologized for my situation and said she would do whatever she could to accommodate me. She cared and understood, and I appreciate that! She got me in a rental and saved my vacation! Thank you Maribel I appreciate and grateful for your kindness and compassion!!! You are amazing!! Thank you!!!