I come here every time to get maintenance services for my Tucson and every time Mr Douglas is…read morethere, he makes sure to take care of my vehicle needs and takes his time to explain everything in detail and offer excellent services. I consider myself lucky that he's been the one attending me this couple last services because I know that all my concerns will be taken care of and handled in no time! Thank you as well to the technicians to make sure my vehicle is up to date.

Some time after my recent review of my experience with Joe Pecheles Hyundai and my concerns for…read moretheir financial stability after their inability to refund, after 8 month, a simple $1,000 for an insurance payment, I was contacted by the current owner, Brian Pecheles. After being assured multiple times of the honesty and integrity of his firm, the longstanding reputation of the agency in the community, and his assurances of personal oversight over his employees, he did make good on the oversight that occurred 8 months previously. With additional assurances that the employee involved was no longer associated with his company, he not only refunded the $1,000 insurance premium but also the $3,000 payment for the extended service warranty which should have been refunded but at a prorated amount. I do appreciate the owner taking the interest to attempt to make this situation right. I very much appreciate the full refunds. I would have appreciated much more an honest interaction about the capabilities and features of the car I was purchasing. I would have been more appreciative of timely attention to this matter. I will not be taking Mr. Pechesles up on his request that I call him directly and allow him to sell me my next car. You have only one chance to make a first impression. This dealership disappointed on the countless opportunities they had. I have satisfied, however, Mr. Pecheles's request upon delivering the checks. I have updated my review. Buyer beware.

I bought my new Toyota from Greenville Toyota one year ago. Shopped other dealers in the area with…read moretheir internet teams. Greenville had the best price. They gave me "good condition" trade in value from KBB for my eight year old car. I live in Greenville and like to buy locally. Posting today after a great experience in their service department.

Told I needed $677 for front suspension work, at 46000 miles on a 2021 Rav4. Brought to a relative…read moremechanic, NOTHING, needed to be done!

I bought a car from them in 2024. They have been calling and texting me ever since then asking me…read moreto sell it back to them or trade it in. I have begged to be taken off whatever call list they have, and they will not leave me alone. Do not buy from them. Insanely disrespectful.

Greenville Nissan in Greenville North Carolina-This was the worst car purchase experience ever…read more There were several tricks and several lies. The whole story would require too many words. I can say for sure I would not buy a tricycle from them in the future. They added things to the total price that they said they were going to pay off. That means I paid for it, not them. I got tricked into gap insurance that I said I didn't want. Then they said I could get it refunded. It took two months and many calls to get that done. A few lies and tricks occurred in that process too. Run! I highly do NOT recommend. The rating is -10!

I know, 5 stars for a used car dealership? And a Buy Here, Pay Here lot to boot? Who am I kidding?…read more I can only speak for my experience. We lost our car to Hurricane Florence. The insurance had lapsed just prior to the storm and we still owe money on it. Worse than that, though, I had no way to get to work. We asked around, went to other lots and they all couldn't help us or couldn't be bothered. Our credit was already bad before the storm and the out of pocket expenses from the storm had eaten most of our ready cash. Pirate Auto Sales in Greenville to the rescue. They responded to our questions, worked with us on price, and jumped through hoops to get us approved on a REALLY GREAT car that was better than what we would have settled for, and still still was within our means. At no point did we feel taken advantaged of, sleazy or the least bit cheated.To say that they helped lift us up would be an under statement. They are a no frills dealer, nothing fancy, but an honest to god Good Samaritan. Not a pirate at all. We are proud to recommend them. Patrick and Joe, New Bern, NC

Before going as a first time buyer, I read the reviews...which got me nervous, but I really needed…read morea new car so I went in anyway. I was greeted nicely and when someone walked by, they always stopped and ask if I needed assistance, overall great staff. By scheduled appointment, I got help from Josh Crowburst and right off the bat treated me like family (I know it's cheesy but it's what it felt like). I did have to wait for the car I wanted but Josh made sure I didn't get overwhelmed through the whole thing, it definitely made the process of getting a new car and as a first-time buyer a lot easier. 10/10 rating from me! My uncle recommended Josh to me and I'm glad to have him on that journey. Now I'm enjoying every minute with my new car!

Today I dropped of my wife to pick up her car from this dealership. As I am stoped for her to get…read moreout of my truck, this 90 year old man proceeds to back into me in slow motion almost hitting my car with myself and my two young children in the car... unaware of his surroundings. I gave him some choice words and was pulling off to leave the dealership when he yells to me that he works there and was going to call the police for cursing at him. At which point I parked my truck to get his information so I could call in a complaint to Honda corporate. That's when a 5'5" tall man with grey crooked teeth with a name tag of Scott Byrley came out (not to ask what happened or if my kids were ok) but to get in my face and try to intimidate me. I see why this dealership has so many 1 and 2 star ratings Know that if you have issues with a dealership you should file a complaint with the car manufacturer that holds their charter for the franchise and with enough complaints they can have their franchise taken from them.

I recently moved back to NC and -- having driven my German machine nearly 1,300 miles -- needed an…read moreoil change when I arrived. It was easy to schedule an appointment online and choose the services I wanted, including a state inspection. Someone met me at my car when I arrived and checked me in. The inside is very clean, and includes nice bathrooms, a waiting area, WiFi, a snack bar, and an enclosed kids' room (bless you, Audi). I LOVE how the tech sends me a little video once work is completed, summarizing what they did (the DFW-area Audi dealerships did this too). Audi Greenville also has a shuttle that'll take you anywhere you want to go within, I think, a 2-mile radius (if memory serves). There's shopping and eating directly across the road from them, which is nice if you expect your car to be in for several hours. All work was completed as expected on my car. The wait was a bit longer than I would've expected for just an oil change and state inspection, but I wasn't in a hurry to get anywhere else. I wish they were a bit closer, but that's okay -- I'll be back.

Easy to work with. Scheduling is very easy and they are very accommodating…read more Much better service than Audi Raleigh. But I wish they offered loaner cars to anyone using their service department. Would make it far easier for out of town customers!

If I could give less than one star I would. I had a 7am appointment. They gave me a courtesy ride…read morehome and did not call me throughout the day to give me updates. I got an uber and got dropped back off at 4pm. They said they were not able to get to my car because they were back up. My appointment was at 7am, were they working on cars from the day before. Also I have the dodge app where I can see every movement of my car. They parked it, dropped me off at home, took care of other people's cars, and told me they would keep it until monday. No consideration that i have to get to work. I said okay can I get a rental? I got two different warranties that covers that. They said unfortunately no. The service manager refused to show her face and sent someone else to do her dirty work. So anyway, make a long story short, I took my car home and made an appointment with Dodge of Washington. The scanned my car and fixed it all in the same day. Great service great communication. So yes, I live in Greenville and will drive a whole city over to not experience the poor service of East Carolina Dodge.

The buying process was easy and got a quote over the phone before driving 4 1/2 hours to the store…read more Arrived and the truck was as promised and looked really good. That is where the good stops with this dealership. The salesman told me they owed me nitrogen in the tires and wheel locks. I advised him I did not want wheel locks, and he said that he would not add them. I did not realize until I got home, they had charged over $300 for nitrogen and wheel locks on my paperwork. I don't believe they did the nitrogen either because they did not put the green valve caps on my truck. I have texted and called multiple times to speak with the sales manager, Micah, with no resolution after 5 months. I would not recommend buying from this dealership if you want someone to treat you right after the sale.

Great customer service. Chris is always very helpful. If you buy new the dealership is very…read moreaccommodating when it comes to oil changes and warranty repairs.

Could not have asked for a better team to assist me during my car buying process. Ryan & Joshua…read morewere a dream team. They made sure my wants & needs met each other. Francisco, the finance manager, ensured I had all I needed when visiting my financial institution. Highly recommend Joe Pecheles Volkswagen to anyone interested in making a purchase!!