I just wanted to comment on how great it is to have a hometown hardware store in our town. They're…read morehelpful, knowledgeable and you get to shop locally. With gas prices rising, let's utilize our hometown, local stores.

A real hardware store!! The personnel have always been helpful in getting what I need in the line…read moreof tools and/or parts. Prices are competitive with the big box stores, but don't have that overwhelming feel. They have recommended local trades people when the job is more than I expected.

Brian and Brian from the Waterloo, NY Lowe's location were so helpful to me, assisting with my…read morecurbside pick-up. Both were also so kind and patient in answering all of my questions. Thank you so very much gentlemen for your kind demeanor. With much appreciation, Cecelia

I needed a new faucet set for bathroom, a storm door, stair treads , paint, I walked around…read moreplumbing couldn't find anyone to help, the music was so annoying I couldn't think straight so I just left. Bought what I needed at wal mart and Amazon..

Great salesman. Full of crap! Never stopped talking didn't…read moreask my name. We have a very old house Rumford fireplace. Blah blah. Said they could do it. Well won't be till spring. He never stopped talking. At least we got our deposit back. Go to heritage in macedon. They are great. And efficient.

They charge $388 just to come to your house. He was at my home less than an hour- all he did was…read moreturn the fireplace gas supply back on, and vacuum. This was not an emergency call. There were no added parts. I did not get a bill for 2 months, and it included a late fee charge ! They have since agreed to remove this charge, but I believe the base charge is excessive and unfair.

Camping in the area and found we didn't have enough blocks to properly level the coach. Looked on…read moreYelp for a lumber yard and this place popped up first. Other reviews stated how accommodating they are and I will have to agree wholeheartedly! I bought a 12 foot 2x10 and the lady cut it into 18 inch pieces for me. I was thinking I might have to buy a saw and cut them myself! Thank you Stover! You local folks are missing out if you're not frequenting this place!

Stover Lumber is my favorite local business which I tend to visit a few times a month. The owners…read moreAnne and Bud are very cordial, helpful and decent folks and it is a pleasure to go there. They stock a lot more than just lumber!!! They have a great deal of tools, fixings for plumbing, electrics etc etc Which makes them a hardware store also. I find the lumber there better quality than the large chain stores, it's a lot straighter, and actually a lot of the time they are the same price. Sometimes a little higher but I live close to them so still save money when you factor the fuel costs driving down to Ithaca. They sell decent deck boards and a lot of high quality interior and exterior wood. I am very very happy with Stover and will continue to go there for most of my project supplies.

Good advice, full stock, great service. Been going there 25 years, always had what I needed.read more

Ordered an Eskimo Eskape 2600 2-Person Flip Shack and some accessories at the Canandaigua, NY store…read morewhich is almost 3-hours away. They were the closest Runnings that had these units in stock per their website. I received an email that part of the order was ready. I waited until I received a 2nd email indicating everything was available. I was well withing the time frame before they would cancel the order and put the items back in stock. When I arrived, the Eskimo Eskape 2600 2-Person Flip Shack was not available. They said that they only had one unit and not two and gave it to the person who ordered it in January. I don't believe them and think they just sold the unit I purchased and paid for instead of separating it. They told me my unit was "in transit". I was going to cancel the order and asked them if it is in transit, could they just ship it to the Gloversville Runnings. They said they could, but it would take another two weeks. Remember, this is an expensive seasonal item and can only be used for a short period of time each year. Normally when businesses screw up at this level, they offer some sort of compensation to make up for the trouble they caused. Runnings did not. At this point I am considering never shopping at RUNNINGS again. I am just so disgusted with them. My guess is they'll screw up the shipment to Gloversville RUNNINGs.

I came in looking for a part for my weedeater. I was given the attention and time to figure out a…read moresolution to the what I needed. In the end, Josh who was looking after me, took my weedeater back to the shop and they found a used part that worked with my weedeater, replaced it and did not charge me for their time , nor the used part. Josh was extremely helpful ! Thank you !

This place is amazing!!! Dan and the crew there are more than helpful. Talking to them is like…read moretalking to a good friend you've always had. They are helpful, knowledgeable and honest. I came in to buy a smoker and thought I did my research on the subject. Dan gave me pros and cons of all of them, and we came to an agreement on one that was best suited for my needs. Everything was transparent and answered professionally. To make the experience even better Dan delivered the smoker the next day almost to the exact time he told me in the store. He even worked around my scheduled activities for the day. Great place, service and value!! Highly Recommend!!

Absolutely grateful for the service Danny provided today on my returned item. He was able to…read moreprocess and understand my unique situation with great empathy. Couldn't be happier with the service from this local Ace. A true asset. Thank you!