Not a store made for men. Yes they have some men's clothes. But that's not what I meant…read more I came in for some shoes for my daughter. Took forever to find someone to help me. And they didn't even help. They said they would send someone over. It took over 15 minutes for me to get someone to get a pair of shoes for me. When they did. They tells me they only had this size and not that size. 15 minutes later I was very annoyed. But worse things happen so I don't let it become my energy. Another person hadn't even clocked in yet walked by. I asked for help. She said yes. Give me 30 seconds to clock in. She clocked in came right back. Got the correct size in shoes and all was well. I say not for a man because what changed after looking for help to getting help, my wife and daughter showed you from Michael's. They went looking for other clothes in the store. I waited for shoe person a second time. Nothing. They walked back over. Bam. Helped again. Just felt like it was not a store for men. But they did have the shoes my daughter wanted. So there is that.

I came here to return an item I bought online. The store looks very small. This store has limited…read moreselections, but it is convenient for the Elk Grovens. We don't have to drive all the way to Arden Mall. I appreciate that. Saves me time and money on gas. The store was clean, and the staff were nice.

Though I'm more a Nordstrom's shopper than I am a Rack shopper, I love this location in Elk Grove…read more I can return online purchases to the Rack with no hassle, and today, I was able to pick up a purchase ordered from another Nordstrom store that was overnight delivered to this location. Their pickup area is in the back of the store so you didn't have to wait in the cashier line, and was very convenient. I really appreciated the service and help I received from Asim. My best experience in this location is from Asim and Dean, who are so efficient, professional, gracious and helpful. Their service will keep me coming back.

It is nice having a Rack in Elk Grove. This particular store is a nice one. They have a great…read moreselection of clothing items and a decent selection of shoes. The store always busy and typically not well staffed. The employees do their best, but the lines are long and while the employees are usually nice they are overwhelmed at times. Come here for decent deals if you do not want to drive to Roseville for a full Nordstrom.

If you want to look good and get compliments on how you wear your clothes, OXFORD STREET is the…read moreplace to go. They pay attention to the look you're trying to achieve, sizing, and colors. Everyone finds what they're looking for. One stop shopping! $$$ 1

They could improve on there Customer service & there alittle over priced for the clothes that…read morethey have. It's more like a clearance store for the merchandise that there selling

I didn't know Kohl's sold greeting cards - did you? Stopped in to look for a specific item - which…read morethey didn't have but saw this display for greeting cards on my way out. Fascinating! Placed right next to the luggage because that seems like the most likely place to consider getting a card. lol

So sad, same crap I saw last year . No wonder they are losing sales. What a wasted trip . I will…read morestick with Macys where quality is better, store is cleaner , quality is good and my size is in stock . This would be a great location gor an Ace Hardware.

I have been to this establishment twice to have patches sewn on to various garments. The first…read moretime, they sewed through the pockets of a vest, and the patches were all crooked and off-center. The second time, I had a 2 1/2 x 4" name tag to be sewn onto the right breast pocket of a Carhart jacket. They had the jacket for eight days. I went in to pick up the jacket, and it wasn't done. She told me to come back tomorrow. I promptly retrieved my jacket, the patch, and the $15 that she charged me. I will not come back.

Fast and easy! Owners are super nice! They did an amazing job. Definitely will be back.read more

Decided to visit this store after a very mediocre experience at the Folsom location. What a night…read moreand day difference. John the manager was extremely helpful. Helped me sort out my return and get some new clothes. You just don't see traditional salesmen like John anymore. Being in sales myself, this was a very refreshing experience. The selection here is great (although smaller than Folsom). If you're in between the two locations, I'll pick Elk Grove again hands down as long as this manager is leading the team.

I came in about 35 minutes before closing. When I waked inside a young woman at the counter…read morewelcomed me. I asked her that I wanted to get sized. She did say it can be done but it does cost $10. I said that's fine. She took some measurements then gave me some pants, they were a bit baggy. She ended up giving me two more to try one until I found a good fit. After that we walked to the checkout line and I paid the $10 then she gave me my measurement chart. If I wanted the coat to fit better it would need to be tailed and that would be a few weeks wait. They seem to have a nice sized section.

Always like going to Spencers to find unique gifts for people through the years. Surprised and…read morehappy to see this store while driving through the parking lot. Stopped in. The lady up front was very nice and helpful. Fun looking at the ugly off color Holiday sweaters. They were a bit pricey for my budget. They didn't have anything that caught my eye. Note to parents there are very adult things in here so proceed with caution and enjoy!

It's typical like the other SPENCER'S I've been to at the mall. This one in particular is pretty…read moreimpressive. The cool clothing and novelty themes. Yes there are parental discretion items in the store that parents should take caution over their children. I imagine its a great place to buy things for a bachelor or bachelorette party. I like going in here like after Christmas to get items on clearance. I bought a Christmas hat that reminded people of WHOVILLE by Dr. Seuss. Everyone at work enjoyed it and asked me where I got it. Of course I said, "SPENCER'S". Yes if you want something different or something eye catching, youre bound to find something here.

An Average Shopping Trip -- Not Great, Not Terrible…read more The service here was just okay. There seemed to be a bit of a scavenger hunt to find a staff member when we needed help with inventory. To be fair, the store wasn't busy, so it might've been an awkward time of day -- maybe during a shift change or staff rotation. We were there specifically for jeans, and while the selection of styles was solid, the color range was limited. The sizing also felt pretty generic. My daughter has a slim waist and long legs, which meant she had to choose between jeans that were either long enough but baggy in the waist or perfectly fitted but too short. The employee was kind enough to suggest checking the website for more options -- but between you and me, if I have to go online anyway, what's the point of the store? That said, it wasn't all bad. My daughter did find a something that worked, and the staff we interacted with were very friendly and helpful. Overall, it wasn't a win, but it wasn't a loss either -- just a middle-of-the-road experience. No as to the value I can't speak to that because we walked out $80 lighter and on 3 pairs of jeans heavier. So, I will let you judge the value for yourself. When you come to your verdict let me know so I can go back or stay away. So, I'm giving it 3 stars. If you stop in, I'd love to hear about your experience -- maybe I just caught them on an off day.

I came to return some items that I bought online. The sizes are too big online so I came in to…read moreexchange with smaller sizes, and they were able to honor the price I had bought the items worth previously. The cashiers are super nice and helpful. This store is very big and has a wide range of options to choose from. I love old navy for basics like tank tops and crew necks. They are affordable and good quality.

Friendly customer service, directed me to the women's section and also the graphic t shirts on…read moresale. Very pricey, but seems like good quality. Large selection of men's clothing. Very small selection of women's clothing. I didn't buy anything but I will go back.

I buy most of my Tactical gear from 5.11 and the establishment in Elk Grove is awesome. The…read morecustomer service is great. They called me back after I phone to check up on a sling pack and after I went back they took the time to show me around to look at pouches and accessories. Their bags and gear are way above premium which makes for great value as they last a lifetime. I've bought the 55L backpack, the 24L backpack and the Moab 8 sling pack as well as Molle packs to attach.

Entrance is like a prison lol. Greeted by a lady with a vest that says Security and she says an…read moreentire monologue about being on camera. The store was somewhat straightened up this time and I was able to find my son clothes and shoes in his size. Once we got in line. There was only one cash register open as the line for longer and longer and the manger was organizer hangers and wasn't helping. Customer service could have been better; 20 people waiting and one register. Poor lady. I could see the look on her face. The prices were ok.

This store has gone down hill. Now there is security when you walk through the doors and you have…read moreto wait for them to let you in like you're entering some kind of nightclub. Past that the store is unorganized and the inventory is scarce. If you do find an item you'd like to purchase, it most likely will have a stain on it, or be damaged in some kind of way. It's a little jarring for a store in Elk Grove to be like this, but it's true. I'd only recommend this place if you're looking for cheap shoes or purses. Maybe kids clothes. Other than that, shop elsewhere. Also, the bathroom literally had a poop diaper in the corner. Can't make this stuff up!