After waiting a month and no show to get my hot water heater going, I called Tom at Black Hills Rv…read moreservice. Tom came by that night and back again 3 days later. He fixed my hot water heater and the stabilizing jacks. Very professional and saved me money. I have to say I will always have Tom doing repairs when I need them. Five stars

Great guys, great work! Replaced a black tank valve and fixed the support leg on my awning. Fast…read moreand efficient!

Went to get generator repaired, next day the generator stopped working. When to another repair…read moreshop, turns out they charged me to replace a fuel pump that was never replaced.

We were passing through and had storm damage to out motorhome while visiting Badlands National park…read more70mph winds. I called Jeff at Mid-West. He got us in the next day on our way to Mount Rushmore. 9AM they started work to replace the topper on our slide. Gave us a military discount. Work weas great got treated like a steady customer even though they new we were from Maryland and likely never to see us again. Nief ( a retired Chief Petty Officer like me and Jeff were great so were the mecanics. You can't go wrong at this place.

We had a great experience with Mid-West. Our thermostat went bonkers on a road trip and our unit…read morewas blowing out hot air. The folks at Midwest were nice and very helpful. Thank you Tyler. We had called a few places before Mid-West and no one wanted to be bothered trying to help. (Looking at you Happy Jack in Mitchell.)

I'm just picking my hail mice infected camper. Jacks have been so awesome to work with. Francis…read moreis repair service was so helpful. If you are traveling and need services I would highly recommend Jack's.

2022 (new) camper delivered end of April 2025 we have a 2 yr warranty n not sure what good it is/…read morethe salesman, owner, staff have been no help / we had contact June 2 saying our fridge was at 60 degrees/ threw food out / 2 service techs, calls 2 Jacks calls to Jayco and aug 19 still without a fridge/ can't take the techs word or picture /so fed up / we never got a working remote at delivery almost 4 months later Jack's still has not gotten us one/ the fireplace timer doesn't work was suppose 2 get us another one/ drawers that dont close /slide out tears / calls go unreturned documents not submitted 4 warranty/ wouldn't recommend this place to anyone/ and our bank had to call multiple times because our title was not received in a timely manner /they get your $ and your left 2 take care of issues with the camper yourself/ they also called on our behalf to the dealership with all the issues n not handling them

We needed some work done on our motorhome while staying in Spearfish. We started communicating…read morewith several dealerships in the area by email. This was the only one that eventually accomplished scheduling our appointment. But we did have to call them a couple of times to keep the communication going. This dealership also offered an overnight site with electric (and a few with water) as our repairs was expected to take two days. There were a couple of issues with the site. First, we called on Saturday to confirm there would be a site available for our Sunday arrival. The dealership didn't show us on the schedule for repairs but they cleared a site for us. However they couldn't guarantee the spot would still be open when we arrived as they are closed on Sunday. Only a few of the sites could reach the limited number of water connections. The electric service was only 30 AMP. Many of the sites seemed to used by unoccupied RV's. So don't rely on there being a site for use by patrons getting service done. As for the repairs/service, they accomplished the required repairs/service as promised. They kept us informed of the progress. They even had some other parts in stock so we were able to get on the road a day early. We would return to them for repairs/service if ever in the area again.

Great service, great people. Not only was the staff friendly they were more than helpful and they…read moredidn't charge us for their time. Very knowledgable & did I mention friendly? Definitely recommend.

Never been in a Camping World where you had to "take a number" so to speak, to go out and look at…read moreRVs. Not "go on out, I'll have a sales rep find you in a few minutes." Nope! "You'll have to wait in here until we get a sales rep and They're all busy right now."

Under different circumstances, I would definitely have chosen a different dealership…read more 1. During the selection, of campers I had to pry answers out of the sales rep. Most of the time his response was I don't know. I'll have to get back with you. Clue #1. 2. While considering the purchase, the sales rep never called to see if I had any lingering question or concerns. 3. After weighing my options and was in the finance office, the F&I representative didn't listen to options I wanted. He just kept pushing his Good Sam crap. He also failed to notate the monthly timeframe I needed to make the payments. 4. The "orientation" for the camper focused more on the amenities of the camper more than the necessities. That worked out well setting it up for the first time. SMH 5. Post sale contact has been none. As for Keystone 1. Their quality control is absent at the factory. Door frames are not plumb. So now I'll have to go and get them right myself. The paint around the toy hauler ramp wasn't primed prior to painting. Now the paint is flaking off and rust is visible on the bare metal. 2. 30 days into ownership, and I have a laundry list of warranty items. The confidence I have in Camping World makes me just want to hire somebody that is independent just to avoid darkening their doors ever again. Under different circumstances where I wasn't under the time constraints I was under at the time, I would've walked away. But the fog of stress drowns out the warnings of our common sense. To sum up, if you're looking to buy an RV, avoid Camping World like the plague. Lazy and unprofessional would provide an accurate opinion of a majority of the people I dealt with. And after posting this, I read some of the other reviews. My feeling is confirmed by the blanket CS team response which is probably AI generated.

Friendly, helpful staff. Bought our rig there and came back 10 months later for minor repair. Quick.read more

Dakota Discount RV is the best. Start to finish. Paul showed us every floor model that fit our…read moreneeds. He was very patient and knowledgeable. Closing went very smooth and Danny did an amazing and through job on our walk-through. 100% the best experience we've ever had. Thanks Dakota Discount Rv

RV broke down while on the road called the day before I was in the area they said bring it in,…read more they looked at it determined the problem. Parts are obsolete but they ( Dana ) was persistent in calling the previous repair station and getting part numbers ect. We had to stay there over nite, they provided power to the RV and allowed us to stay there while parts were being shipped over nite. Very professional,accommodating and hospitable.

After a $200 oil change and a $867 front brakes (only) job, the brakes failed as I attempted to…read moreleave. Went back in as my campervan was undriveable and they soaked me for even MORE money for a "rotor" they should have done the first time. Can't believe they were going to let me leave knowing they hadn't completed the job. I won't be back.

The only show in town! They have a large inventory of…read moreservice and repair parts, kept me going during our stay in SD.

Don't even waste your time going elsewhere. Quality campers and great staff (very smalltown like).read more

We had a circuit breaker tripping whenever we moved the slide out and Mikkel came promptly at 7:30…read moream as promised. We assessed the situation and he found the wires in the slide that were damaged and pinching due to wear. He bought replacement wire and connectors and came later that afternoon evening and removed the bad wiring for both AC and DC circuits in the slide!!! We tested everything out and all checked ok!!! Mikkel is knowledgeable, works hard and is extremely efficient!!! Highly recommend him for all of your RV issues!!!

Mikkel responded to our call for an electrical issue with our 5th wheel. He was on time looked…read moreprofessional and was informative. He tract down the issue very quickly and repaired the loose wire under the carriage. Great price not what we were use to paying for RV repair.