I would like to take this time out to commend and highly recommend a raise for Oori and Christine…read morefor their excellent customer service today, they were very professional, relatable and went above and beyond to assist me. Thank you Christine and Oori, YUDOS to you!! Keep making others day possible in positive ways.

I consider myself and my son lucky. I had scheduled surgery with Dr. Pijut for the removal of my…read moreson's wisdom teeth. The day we came for the procedure the office lost power and they weren't able to proceed with the surgery. The level of unprofessionalism and disregard for the safety of the patient was unbelievable. I asked what would have happened had this incident happened during the procedure (i.e. losing power) and they said they would stop with it and reschedule for another day. Just imagine stopping a surgery in the middle of it and letting the patient leave with an open cut and god knows what else. I asked, do you have a generator that could provide power in case this happened in the middle of the procedure? They looked at me like I was from another planet. We both walked away never to return. Just grateful he did not touch my son's mouth! I don't recommend this doctor and his practice to ANYONE!

A patient of nearly a decade, I just tried to book a routine cleaning and said that I didn't need…read morean exam or x-ray. The former was not needed because I wanted an appointment as soon as possible and presumably not seeing a dentist could expedite scheduling; the latter was not needed because I am actively trying to become pregnant. The office told me that I would not be able to have a cleaning without an x-ray because "the law" requires that dental patients get x-rays at mandated intervals. I have researched all Florida statutes and regulations concerning dentistry: There is no such law. Apart from this lie, the office also informed me that pregnant women were fine to get x-rays which cause less radiation than "going outside." While I don't have data on that point, surely that cannot be the case. Moreover, it's worth mentioning that the one time I did have an issue, it could have been diagnosed with the x-ray Dr. Bailey performed. She, however, apparently didn't review the x-ray.

Everything at Smiles by Beck and Bailey is WONDERFUL. I used to be so afraid to go to the dentist…read more And now, I totally enjoy my visits. I adore Lisa, RDH. She is competent, skilled and makes me feel at ease. She remembers me and my "mouth". Dr. Bailey is a gem as well. She addresses all issues and concerns and responds with appropriate treatment plans. I must give a shoutout to Britney, the hygienist scheduler. She looked for availability to "fit" me in. And when nothing was available she said, I'll keep my eye on it and if something opens up I'll call you. She was true to her word. Britney called me the next day and offered me an appointment that same week. I was thrilled. I highly recommend this dental practice!

I've been going to Dr. Murrell for 10-20 years now. He's always very gentle and kind. For more than…read more70 years it was always an ordeal, but now I'm not concerned at all about "going to the dentist." I've recommended him to several people, and they've all been satisfied. (One of his dental hygienists could learn a gentler touch, but the one I've gotten the last few times has been very easy on the teeth and gums.) I'll continue to send people to him.

Wish the doctor would have introduced himself to me (the parent) after introducing himself to my…read morechild (the patient). That showed me that he does not have very good bedside manner and dismissed my role in the care being rendered. His demeanor made me question his ability and training. Does he not recognize that care should be family centered especially when caring for a child. It made it hard for me to speak with him, trust his judgement, and believe that he has a genuine interest in my child's care/health. Otherwise, the other staff members were very professional and friendly.

We went in expecting to inspect an implant that had fallen out due to someone not doing their due…read morediligence. We left an hour and a half later he has his tooth and a smile again.

The dentist listened The staff is nice and helpful. I would…read morego there again.Plus a free dental kit was given

BEWARE OF THIS OFFICE. I asked for an annual cleaning and nothing more, nothing less. Once I was…read moresat in the chair, I was then bewildered when the dental assistant began to numb my whole mouth without saying anything, just straight up put medication in my mouth with no warning or explanation. They then proceeded to only do a gingivitis treatment (which I did NOT ask for on top of the numbing agent), understandable, it has been a minute since I've been in, but refused to do an annual cleaning, which to remind you, WAS THE PURPOSE OF MY APPOINTMENT... AND THEN CHARGED ME $100 FOR IT????? On the contrary, staff is nice and communicative about appointments, however they WILL overcharge and upsell you. Take your platinum insurance cards elsewhere, folks.

Awful people try to push expensive and unnecessary treatments on victims…read more Office staff incompetent and argumentative. Do not know how to install a simple crown.

I had an absolutely disappointing experience and extreme lack of professionalism with my…read moreinteractions with this office. I felt like nothing more than a quick cash grab and here are few of my grievances. I specifically requested NO narcotics for my recovery from surgery. I was instead prescribed twelve Hydrocodone that were included in my prescriptions upon pick up. I advocated for myself and my medical history in this office and I was ignored. I then got a follow up bill 5 months after my visit informing me that I owed them over $2,000 for the medical code being used for sedation. This was after I had paid in full for my surgery at the time it was performed. This was doubly frustrating as I had requested preferably no sedation and just a topical or localized analgesic. The doctor was adamant I needed to be put under. After calling my insurance and verifying the codes, not only did I not owe money... but I was overcharged. I have now been waiting over five weeks for my owed refund. The first check was sent to the wrong address because even though I spent the time to update my address on my forms during office visits, it was never properly entered into their system. I can't in good faith recommend this practice and would recommend traveling a city or two over for your oral and facial surgery needs as that would be an easier process in my opinion.

Went to a Dentist in Apalachiacola, and got scammed. Then went to one in Tallahassee, and the…read moreplace was dirty, and after them taking my money, told me they couldn't pull the tooth. So I found Red Hills, and Doctor Russell is the-BEST IN THE WORLD... Extremely brilliant... I mean it big time. 2/25/2025 retired firefighter, Franklin ( Tim ) Andrew n

Dr. Burch has provided braces to all 4 of my children. She is thorough, attentive, reasonably…read morepriced, accepts insurance and always laid out a clear care plan so we knew what to expect. Her office staff also are nice, responsive and run the office on time. We never had trouble getting our kids in when they needed a bracket or wire repair. Two of mine were great about wearing braces and finished early. The other two weren't as diligent but Dr. Burch and her staff did a good job of motivating them. I'd recommend Burch Orthodontics to anyone.

Dr. Burch and her staff were amazing for my child.. her smile is amazing and we could not be…read morehappier. Dr. Burch is good with the patients and I saw that this office was a positive place for everyone. My daughter, who had anxiety about dental procedures , looked forward to her visits at the orthodontist. Thank you Dr. Burch

Friendly and well priced. Office is clean and modern. Dr Callaway is super understanding and polite.read more

I've been coming to this dental group for many years. A few years ago they moved to a new building…read moreon and it is gorgeous! Everyone here - from the front desk to the dentists are super nice! My hygienist, is the best. She is so happy and upbeat and does an amazing job. I've had really bad experiences with other dentists during my life but ever since I found this group - it's been smooth sailing. For those wondering they are taking extra Covid precautions to check patients before you can even check in.