Love these guys and highly recommend them. I've used them twice now. The folks in their central…read moreoffice are friendly and will get a plumber out to your home as quickly as they can. Both times I used them, the plumbers correctly diagnosed the issues and quickly resolved the issues same day at a reasonable price. The plumbers were very friendly, too, and, clearly, took customer satisfaction seriously.

Came to give a quote for toilet repair or replacement, but I never heard back from them. Said it…read morecould cost thousands of dollars. I said that's fine but please give me a quote. 2 stars instead of 1 because the quote was very easy to schedule.

Seriously the best experience. Billy is kind, patient, thoughtful, considerate, fair, and friendly…read more Customer for life and glad to have found him.

Billy was very friendly and professional. He was communicative and thorough in describing what…read moreneeded to be done and what my options were. He gave me a a very reasonable price for his work and even advised me on how to save money for what I needed to get done. Also helped me set up my Moen Flo app. Just above and beyond great service. Would definitely use again!

He was finished in 15 minutes, with a smile on his face despite a very small, cramped, nearly…read moreimpossible space to perform the task. Knowledgeable, friendly and reasonable. Already have future projects lined up for him.

I thought I needed a plumber to have a drain snaked . I was given Raj's number. His brother…read moreanswered? Initially he charged $380. After seeing my reaction he dropped it to $200. After initially saying the drain was fine. He then cut the ridged part of the drain hose off. What do you know the water leaked again. That's what I was told because he blocked me from seeing it. Now he will give me a deal for $1200 to cut into the wall to get to the p trap but won't paint afterwards. Called another plumber for a second opinion and the drain is fine.

I hire Val Betti Plumbing without comparing quotes. They always do a great job and their staff is…read morevery professional

I called to get a water pressure regulator installed and they had the best price. I was given a…read morewindow for which the plumber would arrive and he arrived early in that window. Everything was done within a few hours. My water pressure went from 180PSI to 60PSI. My pipes and tankless water heater are grateful and so am I.

THE BEST. Steve is awesome and everything you want in a…read moretradesperson: fast, responsive, clean and quality work, and fairly priced to boot. I have a 1940s build with all original plumbing. Despite treating it like the frail and fussy Victorian child it is, it still gives me trouble. Steve's come to my rescue twice in the last 6 months and I'll be using him for every plumbing need from here on out.

FIRST CLASS! We encountered a leak with our water heater on…read morea Friday afternoon. We contacted Steve and he was able to fit us in on a Saturday. He assessed the damage and recommended a good water heater (not cheap one from Home Depot). He drove to Concord to get a first rate water heater. Him and Chris stayed past 6pm on Saturday to complete the job. Professional and top notch work.

Our sewage ejector pump quit working which took out our laundry and bathroom. I called and they…read morewere here in less than an hour. Fixed it and explained the issue. Worked with me on the price based on what was actually done. Great service. Highly recommend. Location - El Cerrito

Nasir Jalil and his coworker did several different jobs at once in a short amount of time: found…read moreand fixed a leak and stopped an annoying rattling sound under the house. They even reduced the price from the previous estimate. They are reliable and excellent.

I couldn't be happier with Better Rooter and highly recommend them to anyone needing a sewer…read morelateral replacement or sewer repair. I received several quotes before making my decision. Better Rooter wasn't the cheapest, but they also weren't the most expensive. They offered the best value with fair, competitive pricing and a much better approach to the job. Their communication was excellent from start to finish. They were professional, responsive, showed up on time, and kept me informed throughout the entire process. What really impressed me was their expertise. Other companies told me they would have to tear up my landscaping, plants, and even part of my concrete retaining wall to access the collapsed sewer line. Better Rooter came up with a much smarter solution by excavating a small hole in the dirt and approaching the collapsed line at an angle. They completely avoided damaging my landscaping. Even more impressive, they completed the entire sewer lateral replacement in just one day, while several other companies estimated it would take two days. When they finished, the job site was spotless. You could barely tell they had been there. If you're looking for a trustworthy company for sewer line replacement or repair, I wouldn't hesitate to recommend Better Rooter. Great people, excellent workmanship, and outstanding value. Thanks again to the entire Better Rooter team!

Better Rooter handled my sewer lateral replacement this week. The project had one postponement…read morebefore the actual start date. Yet, once the crew arrived, they worked efficiently and did solid, professional work. They kept me informed of progress, handled the city inspections smoothly, kept the site clean, and the final asphalt restoration looked good. Alex, who handled the estimate and coordination, was exceptionally straightforward and reassuring throughout the process. His clear communication and quick, confident decisions stood out, and I genuinely appreciated the way he made sure my concerns were addressed. He even showed up ringing my doorbell in person as the project got close to completion - excellent customer service indeed! Overall, I appreciate the quality of their work once the job got underway and would consider them again for future plumbing needs.

Vincent and the team at Olivero Plumbing are the best in the business. We've used them for multiple…read morejobs from clogged lines to parts replacement to fixtures upgrades. The price has always been very reasonable, and most recently they even saved me the cost of a service call by walking me through how to unclog a stubborn blockage over the phone for free! A very trustworthy company and would highly recommend them to anyone.

I scheduled an appointment with Olivero on July 2 (spoke with Julie) for a stuck toilet and a…read moreshower that wasn't draining. No pricing, service fee, or minimum charge was ever mentioned when I booked -- only the appointment window on July 6. On the day of the visit, the technician spent a brief minute looking at the toilet and shower, and a few minutes at the clean-out while I flushed the toilet. Including time on the phone with his office, he spent about 10-15 minutes at most, then said the job would need two technicians, 2-3 hours, and cost roughly $1,200+. The formal estimate that followed was $675 to remove the toilet, snake the line, and reset it. For comparison, I called another licensed plumber, who quoted around $220+ after hearing the symptoms, including the potential need to snake through the toilet. This plumber arrive on the same day, cleared the drain through the sink connection without removing the toilet, tested it by flushing and running water through every fixture in the house, cleaned up, and was done in about 30 minutes. That same evening, before I'd even confirmed whether I was accepting Olivero's estimate, I received an invoice for a "minimum service charge." When I disputed it and pointed out that no rate was ever disclosed upfront, I was told repeatedly by Jessica, "we are very upfront about our rates." That simply wasn't true in my case. The replies also felt templated, often arriving in less than a minute, more like a script than a real look into what happened. To be fair, the plumber were polite throughout. But the core issue is this: they insisted in writing that pricing was disclosed upfront when it wasn't, and charged me for a brief visit with no real diagnosis or work done, with an estimate starting at over 3x what the actual fix cost. If you're considering Olivero Plumbing, get a firm, written rate quote and compare before booking your first appointment, even if you believe it's just for an estimate, you do not want to end up facing an arbitrarily bill at exorbitant rate after the visit.