Dr. Zelinger is phenomenal at what he does. Not only is he skilled, knowledgeable, and experienced,…read morehe's also an absolute pleasure to work with! My initial consult was for dark discoloration under my eyes. I've had under eye filler before but the problem now is really the skin coloring. He listened to my concerns, gave me options, and really took the time to explain everything. Eventually I decided that it wouldn't be worth it to try laser to the area. He was honest and realistic about the results, explaining that the treatment likely wouldn't make a huge difference in their appearance. How refreshing! He refunded my consult fee and I was so impressed with his professionalism that I decided to go back for filler to a different area. He put filler to my temples and cheeks. In the last few years, I didn't like how my face had been looking saggy and a bit unflattering. This gave me the LIFT I needed! My nasolabial folds are essentially gone and I look like I did three years ago. My confidence is soaring and the best thing--no one can even tell what I did. A coworker told me "you look refreshed today." Amazing I couldn't be happier. One last thing: I use these services mindfully... it's HARD being a woman with today's beauty standards. There is a balance between accepting your own imperfections and making small changes that enhance your natural beauty. Not to go on a whole tangent, but if that's also your viewpoint, Dr. Zelinger will help you achieve that. He says things like "natural is always better" and "I think you look great, but what matters is what you think." I love the way he communicates to encourage body positivity. Thank you again Dr. Z!!

Absolutely love Dr. Zellinger! Started my second tattoo removal with him today and really…read moreappreciate his care and expertise when it comes to removal on melanated skin. Dr. Zellinger explained everything, completely prepared me for the procedure and though it hurt a bit, it was quick and the results are amazing. Definitely worth it and looking forward to returning for my second removal session in three months.

I went to Body and Beauty Lab to get a hydra facial from Unique! This process was amazing! Unique…read moreexplained each step in the process for the facial, this was one of my first facials and I had no idea there were that many steps and each step I could feel my face getting cleaner and cleaner. Unique's conversation made the appointment more enjoyable; Will definitely be going back, that day I had so many compliments on how healthy my skin looked!

I was given a drug I did not approve. There was no conversation. I learned of the switch when I…read morepaid. Furthermore, I had a bruise and some concerns. I contacted B+B by phone and text. Zero response other than make an appointment for 2 weeks from now. Disappointing and concerning Is give zero stars if an option.

I should've known when I walked in and it smelled like when you leave your towels sitting in the…read morewasher too long. The technology is behind, the staff is not knowledgable, and the worst part is there is no way to get ahold of them. I called, texted, DM'd, and e-mailed twice and never got a response, then they charged me $100 (despite having 5 sessions prepaid) and canceled my account for missing a service. Then when I tried to reverse it on my credit card (because they don't respond to any form of communication) they of course respond to Amex immediately and LIED and said I used all 6 sessions so I couldn't get it refunded. Do yourself a favor and go to Satori instead; cleaner, better equipment, better results, all around more professional experience.

This is one of the most beautiful dermatology offices I have ever been to. It's amazing how I don't…read moreeven feel like I'm visiting the doctor. Dr. Bird and Dr. Reed are particularly kind, knowledgeable and willing to go that extra mile to make you feel comfortable. I ended up coming for a skin check and felt so comfortable. I came back another time for cosmetic services...

I was hoping that this would be a long lasting relationship but was sorely disappointed as I found…read morethe staff quite rude and abrupt. Initially upon arrival, I was provided a questionnaire which was lengthy and a bit duplicative to the forms they electronically provide prior to your visit which was a smidge annoying. After perusing the forms, EVERYTHING is on the patient to verify, confirm, pay, etc. This may be where healthcare is headed in general but when you become a de facto employee of the office by calling the insurance co, confirming percentages paid, calling the primary care provider, calling the pharmacist, etc., it becomes almost a burden in addition to your out of pocket expense. Moreover, the ultimate nail in the coffin for me was the staff and the inept virtual pharmacy they used for my script which didn't have goodRx reciprocity and was utterly unresponsive. I was encouraged to continue to try and reach them after advising that I had attempted contacted on multiple occasions without success. The office advised that I try them again until I called them after another unsuccessful attempt and advised that it was a huge inconvenience for me to chase down their contact and I needed the script to be filled by a different pharmacy (which should've been intuitive for the office receptionist). When the assistant in the exam room indicated that our session was over, I thought she would direct me out. When I asked, "am I following you?" she abruptly responded, "no." This was my first time there so I didn't know if there was a convenient or alternate exit from the exam rooms. It's just a no for me; I didn't enjoy my initial encounter. I have a follow up that I didn't and won't schedule.

Highly recommended based on several visits. Caring staff, great value for your money. If you're…read morelooking for quality massage without all the bells and whistles this is the place

Pros - calming environment…read more - timely service - offer various services that fit your health needs - people who work here are genuine and experienced - I go to Eva who has been so great at helping me heal from previous injuries and she always provides insight on things I can do to improve health - waiting area is clean with snacks and tea - clean restrooms Cons - the people who work on you generally aren't fluent in English but they communicate well enough with customers - street parking only

I went to the location for the first time to get a facial including dermaplanning. The aesthetician…read morewas nice and professional. But my lip was cut during the process and nothing passed a I am sorry was offered. I still paid for the service and tipped out of good faith because I had to rush back to work. Once I got back to the office I just kept looking at it and got more annoyed that out of the million times I had dermaplanning done it was me trying an over priced medical spa is when I get cut. Now 3 weeks later and I am still staring at a scar on my lip. No one reached out and followed up.

Professional and very well educated staff! Very clean spa and friendly faces all around!read more

I recently had a hairline brow lift, upper blepharoplasty, and revision rhinoplasty with Dr…read more Heffelfinger at Jefferson Facial Plastics -- and the results exceeded every expectation. From consultation to post-op care, he was attentive, precise, and never pushy. He understood I wasn't chasing "overdone." I just wanted a refreshed, natural look -- and that's exactly what I got. The brow lift was done at the hairline, not endoscopically -- which gave a smooth, lifted result without raising my hairline or creating a harsh "surprised" look. My upper eyelids are now clean and open, without that heavy fold I'd grown used to. And the revision rhinoplasty? Spot on. He corrected the flaws from a previous surgery without making my nose look pinched or generic -- just natural, centered, and elegant. Healing went smoothly -- no infections, no major bruising, no surprises. Just results. Dr. Heffelfinger has a conservative, artistic eye and a reassuring presence. I felt safe, seen, and cared for every step of the way. Jefferson Facial Plastics is top-tier -- clean, organized, and genuinely supportive. I would recommend him to anyone serious about facial work done right.

If Jefferson had to downsize to one employee, they would have to keep Jean Gallagher. She is…read moreawesome. I spend a lot of time and money researching and learning about skincare, and I have come across only a few people in this city who are as informed, skilled and caring about their work as Jean. If you care about your skincare, go see her -- TODAY. Recently, I arrived for a facial but was short on time. Jean recommended a peel that did wonders for my skin. She gave me the most wonderful mask afterwards; it smelled good enough to eat. Best of all, my face is still glowing. The office is easily accessible, and it looks like a physicians' office. Appointments are easily made, rescheduled, and cancelled. The products they sell are fantastic, and there is no markup as far as I can tell. There is a person who is specially designated to take care of your purchases. Jean does not accept tips. I don't know what else I can add. You really need to go there!

Rossi wellness center is wonderful! I have used this office for years now. John is professional,…read morepatient, and extremely helpful in picking the right service and making sure you are satisfied after by following up or inviting you back into office a few days later. The office atmosphere is friendly, calm and peaceful! I highly recommend using Rossi wellness center for any of their services, especially cosmetic! Thanks again, John!

I fear I stumbled into an ulterior universe then what has been reviewed here. My visit for an…read moreannual was pretty much useless. The doctor (sorry completely unmemorable, so forgot his name) seemed fairly distracted. I understand I mentioned I wanted wait until my new med. ins. kicked in for a full battery of blood work, but I assume that basic blood work is covered with the annual check up that is part of my plan. It wasn't until I was walking home that I realized I had had no blood work done. I called back to inquire why and the receptionist check with the doctor who said he wanted to wait until I had my new insurance. Not that I hold alot of sway to offices, but this one was kind of like a rental car waiting room, in the basement. And while I was waiting some guy was listening to language tapes loudly w/o earphones. In my opinion the receptionist should have told him to take it outside. After about 20 min. of that I had to ask him to put earphones in or take it outside. Kind of a waste of 2 hrs. of my time all around. Certainly a useless apt.