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    Philomath Petsitters Benton Petsitters

    5.0 (1 review)
    Closed 7:00 am - 7:00 pm

    Services - Philomath Petsitters Benton Petsitters

    Dog walking

    Pet sitting

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    15 years ago

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    Eugene Pet Nanny

    Eugene Pet Nanny

    5.0
    (9 reviews)

    So we just went out of town for the first time in over a year and a half, and we used Tasha at…read moreEugene pet nanny and it was the best! The best time because were able to relax and know that our cats were taken care of, she came twice a day gave them medicine and food, she talked and played with them she just took care of everything. She watered my fuchsias for me because was really hot this week. She checks the mail and keeps an eye on the house. We can't wait until we go out of town again because we know we will have somebody to take care of our cats and that is just the best feeling ever.

    Tasha is a true blessing! Our feline fur baby is nearly 19 years young and has a few health issues…read morethat requires subcutaneous fluids 2x a week plus a B12 shot. My partner and I have various disabilities that doesn't give us the best option of administering what our boy needs. We called on Tasha to be his nurse and she has truly been wonderful. Having the option of in-home care for our boy has changed our (and his) world for the better. The stress of the carrier, car rides and the vet every week is no longer necessary! Tasha comes to our apartment twice a week and brings a warm, soft blanket just for him. She really takes the time to connect to our fur baby and she takes the time to connect with us as well. Tasha answers any questions to the best of her ability. She's intelligent, patient, incredibly caring and professional. You can tell that she has a deep passion for animals and a lot of training and experience that has given her the tools she needs to provide the very best care. She keeps in weekly contact, checking on our boy and reminding us of appointments as well as offering a different time for her to come in as her schedule allows. We keep an odd schedule and Tasha is very accommodating! Our fur baby likes Tasha and he's comfortable with her too. She's given all of us some peace of mind and the security of knowing she's there when we need her. Tasha has gone above and beyond her call of duty and we are so grateful to her! She's dependable, punctual and a good person with a heart of gold, a sharp mind and a gentle hand. We are blessed with more precious time with our fur baby because Tasha has made it so. If you're looking for someone who is caring, professional and who treats your fur baby as an individual and not just another animal - then Tasha is who you need! We trust her with our fur baby and that is priceless. :)

    Corvallis Dog Runner

    Corvallis Dog Runner

    4.2
    (5 reviews)

    Doesn't use seat belts or crates when transporting dogs, had an unprofessional communication style…read morewhen it comes to scheduling, and a poor attitude when receiving honest criticism about it. When she visited during our initial appointment she took the time to tell us very little about her business and how it stood out from others. She just kind of sat there for most of it unless prompted to say anything. I'm the client, you tell me, you sell me the service. You build rapport with me. It's not guaranteed. It's like a job interview. Why should I give you my $ or trust? I decided to give her a try because the services themselves looked good on the website and some people don't give the best first impressions; we are all human. I also need my dog walked more because I am disabled and can't do it enough myself; he is being trained for service work. During her visit, she could have told me all of the following, as it was apparently important to know for scheduling, but none of it was clear, especially on the web form. It claimed I had the appointment time I had asked for. I would have been fine with it saying I needed to pick from available slots or pick a "window" of time, but none of that was said and everything was open. I worked have worked as a production manager, tutor and counselor for several years having to make appointments with people of all kinds and managing a schedule, and the client should not be expected to do guesswork when it comes to scheduling. This is not a date or friends hanging out; it's a business transaction. "Blocks of time are how we do scheduling in our system since we have other visits, have to deal with traffic, etc. If you want a certain time we can plan on that in the future but it needs to be put in the notes when scheduling. We don't normally schedule non-petsitting visits on the weekends but I am available tomorrow, no availability at 9 though. Or we can look at next week, let me know what works!" So I'm paying her to make me guess? My time is valuable, too. I told her that this was not a good way to do business and that I would not be requiring her services, and she, like many business owners in Corvallis who can't take honesty, said "You're the only one in two years who has had a problem with the web form." Thicken that skin. There will be more, it's only been two years, especially if she doesn't fix the web portal's problems. Here was my response: "Being able to take constructive criticism about one aspect of your business shows maturity, and that was not what was just shown to me. Taking this attitude with a dissatisfied customer is poor customer service, and I will be sure to pass that on. A customer's experience is their experience even if you did your best, and I'm speaking from just as many years working people as you are, and often very hostile, angry people because I am a counselor and also worked in retail. Two years in a very short time for something to go wrong with a web form. There will be problems in the future because there always are, and just because no one else has said anything doesn't mean there isn't a problem. People are overly nice in Corvallis, even to the point of dishonesty. I would have never made it at my various jobs with the lack of scheduling clarity I have experienced here. In a big city with real traffic and more appointments to cover, plus a culture of telling it like it is, people would have been more critical than me. Trust me." Then she said: "I'm in a little bit of shock by your response, it seems a bit excessive. I didn't say thing negative towards you. You choosing a different provider is your choice and I respect that. I said good luck in your search because I hope you find a company that is more in line with what you and Wesley's needs are, if you took that the wrong way, I'm sorry you feel that way but that's not how it was meant." Some things she said at the end were fine, but they were undone by shifting blame back onto me instead of being willing to take a look at her business. Customer service is not about saying the right things and shifting the customer's feelings about a problem with your business back onto them. It's about taking responsibility, looking at problems, and making changes when necessary. Such as "I'm sorry you had this experience with my business. I will do what I can to make sure it doesn't happen in the future. Good luck." And then take an inventory about what went wrong and see what can be done, if anything. Even if a customer is being terrible and it's all their fault, shifting blame back onto them makes things worse. This was not my fault; this was me being honest about an actual problem that will continue if not fixed and I wanted to not get involved with it beyond pointing out. Try being a dog walker in Portland, Seattle, or San Francisco. People have to have a thick skin there and if you find me shocking, well, we have had very different life experiences.

    Great service, my dog has never been happier. Love the online booking and the excellent…read morecommunication from Megan and her staff!

    Philomath Petsitters Benton Petsitters - dogwalkers - Updated July 2026

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