I see some negative reviews from a while ago but my experience has been nothing but amazing. I've…read moreadopted both of my cats from here and they're the sweetest loving happy and health lives. Adopted them and they were up to date on shots, seemed healthy, and were neutered. I got my first cat from here as a kitten over a year and a half ago and got my other cat about 6 months ago. Whenever I'm visited too I've had nothing but good experiences.

So far I enjoy getting photographs I wish I could access a portal or something would be nice ! I am…read morehoping to receive these daily ! I'll keep you posted throughout the journey

Melissa and Chuck were amazing ! Our kitties were looked after really well and I sure appreciated…read morethe regulars updates of their feeding times and welfare. It was well worth it knowing my cats were in good hands not to mention them keeping an eye on my home.

Chuck and Melissa are top pet sitters in so many ways. They have taken excellent care of my kitties…read moreon three trips so far. They promptly communicated each visit to me as I traveled, so I could relax and enjoy my trip. They use a platform for communication that has a detailed checklist of pet sitting tasks, as well as providing a supplemental account and cute photos of the visit. My friendly cat bonded to them, with lots of play and pets. My super-shy cat even came out to say hello. They even brought in mail and took the trash to the curb. I was delighted by the quality of their service. They are also nice people and really love animals.

I recently adopted a dog from SafeHaven after buying a house a few months ago. I had been looking…read morefor a while and finally found the perfect match on their site. I found him the same day he got to the shelter and convinced my partner to go meet him with me. We got there about half an hour before they closed on a Sunday and they let us stay with him in a room until half an hour after closing. We spent time with him in the yard even though it was raining, and when he was apprehensive we went inside and he came right to me. The person who was working with us offered some treats for us to give him and checked in on us every once in a while, giving us privacy to just be with him and talk together. When we left I knew he was the dog for us. I talked to my partner and convinced him, and the next day we called and placed a hold on the boy we had visited with. We showed up about an hour later and went through the adoption process. It took about half an hour and included a detailed explanation of his file, his medical records, and what the knew about him. We filled out the adoption application, they entered the information, then took my payment. Once we paid, they brought our new family member out to us. I put the collar and leash I had for him on and we took a picture together. The staff walked him out to our car and he jumped right in. I got in with him and he put his head in my lap. He's been my shadow ever since! He's gotten more comfortable in our home every day and there have been no nasty surprises yet. The facility is super nice and looks newer. There are hoses hooked up to the walls and ceiling for easy cleaning. The dog room and hallway before it do stink of dog pee, but there's nothing you can do about that when you run an indoor shelter. There's a ton of yard space and a walking track. There's a separate room that looked like a quarantine for new arrivals (or possibly small dogs, but it looked pretty empty so my guess is quarantine) and a whole other area for cats so they don't have the stress of dog noise right next to them. There's a small room in the lobby where you can meet dogs. They have a shop you can get supplies at if you are needing stuff for your first night together. The staff are all incredibly friendly and helpful. Everyone knows the dogs and their stories and status, even the front desk folks. They clearly care about the animals that they are responsible for. The dogs seemed to be well cared-for and happy. The cat room also looked cozy, but we didn't go in so I don't know much about it. There is plenty of parking. We missed the turn the first time because our GPS told us to turn later, but looking back it should have been obvious because they had street signs pointing to the humane society. Just something to keep in mind if you go. If you're on the fence about going here to find your next family member, do it! These people are amazing and the animals are cared for and loved. Our experience was nothing short of wonderful.

Love the new place! But, the way they have treated some of their employees/volunteers through the…read moreyears is awful. There was a gal that worked there YEARS ago that loved her job. Worked hard too! Absolutely loved the animals. But, unfortunately, she had to have a serious operation done. The way they treated her after she got back was ridiculous. So, folks that know her always remember that when going in to see the animals. The animals remember people and when someone is gone that they got close to makes it hard for them too. Treat all well! Blessings!

This is the greatest kennel I have EVER been to. Its not "modern" or "fancy" and I like that…read more Instead of focusing their efforts on making things "look cool" they spend quality time taking care of and playing with your dogs. The dogs get hours of play time each day, way more than any other place I've looked at, and they don't charge you to let them out! There's tons of space for them to roam free, and Ruckus comes back absolutely exhausted! Peggy is wonderful and truly cares about the pups. She even gave him a radio on his very first night so that he didn't feel alone... It was just me and my dog all through grad school at OSU, and so whenever I had to leave it was like a vacation for both of us. He would get so excited to go there that he'd start barking/whining half a mile down the road., and I've tried to find a similar place in the Portland area, but I think we are going to just make the drive down next time, because this place is totally worth it!

This lady lives on a farm in the middle of nowhere. If you want to drive 25 minutes and still pay…read more$25 a night for your dog, be my guest. But beware, this lady is very uneducated when it comes to dogs and their behavior. Her kennels are very small and not that much space for the dogs to play. I do not trust my dog in this lady's possession!

Not only is Heidi Sterling thoroughly professional and extremely conscientious, but she is a true…read morecat person. I share another reviewer's surprise about the sole negative review... that does not sound like the actions of an animal lover such as Heidi. With the exception of members of my immediate family, I would not trust my cats with ANYONE but Heidi!

I can't recommend Heidi enough!…read more We were in a jam, planning to take a vacation without a neighbor or a friend available, but Heidi and Kitty Meow Meow totally saved the day! A thorough and professional consultation before we left was reassuring, going over details that in the routine of living with your feline companion that you don't even think about! She also asked if we wanted her to check in with us during our 2-day vacation, which was awesome. We received a text each day letting us know that she had been at the house, and how our cat was doing, which both was really cute and put us at ease. Upon our return, we had an EXTENSIVE summary of how the visits went and one very happy cat! If you ever need a pet sitter, you can sleep easily if you go with Kitty Meow Meow! Thanks again Heidi! - brandon

They certainly don't promote a community of kindness! I was given a bunch of cats to take to…read moreSafeHaven because the owner died. Steph and the manager Chris (Christine), were horribly awful to me accused me of stealing cats. I had to send a picture of the dead person (literally) to PROVE she was dead. They didn't take my word for it- then they called the cops on me because Steph got her feelings hurt. I've donated and volunteered my services at SafeHaven for years! WTF Both of them need to be fired! They wouldnt give me the boards info because they knew they messed up. Awful place. Warehouse. Animals in animals out. They try to squeeze as much money out of you as they can. It's pretty bad ya'll. If you have another option TAKE IT.

I live in Eugene, but came to SafeHaven to look for an adult cat. I looked at the cats online to…read moreget a list to check out for a good fit. Everyone there was super friendly from the front desk to the cat rooms. I've had 6 cats over my life from shelters and the way this place is set up makes the adoption process easy. They allow access to a lot of the cats in a play room, so you can interact with them and see if the cat a good fit. I was so impressed with this place. You could say it's the cat's meow...LOL. I also want to give a shoutout to the young lady helping me in the cat room. I forgot her name, but she is young and has red hair. She was a delight and also knowledgeable. This is the kind of employee all Humane Societies need. A very pleasant young woman. I'm already in love with Dorothy, who now answers to Kiki. I'm indebted to SafeHaven and "Red" for helping me find the perfect match. Thank you, SafeHaven for the great work you do for your community and for all the animals you help.

We love this store! They have tons of great (and healthy!) options for pets and discounts if you…read morebuy in bulk! The staff are super helpful, they go above and beyond to make sure you get what you need. Our kitty is a family member and this place gets it. They will always have our business. :)

I love Animal Crackers! The staff here are so knowledgeable. They have an amazing assortment of…read morereally quality pet foods, toys, pet clothes, chews , supplements and more! I wouldn't hesitate to check in with these folks if I had a question regarding my dog or cat. And they host great events (loved the Halloween Day stuff! ). I found them initially because they were one of the few places that actually sell my preferred dog food, AND track the buyers card.

Horrible experience, do NOT take your pets here. Front desk people are rude, office manager is…read moredownright offensive. There is NO customer service. Sad as the doctors seem capable but they are letting the incompetent staff ruin what was once a lovely place. So sad.

They charge $80 for basic antibiotics that can be had (in their human versions) for $1 in other…read morecountries. I understand that red tape for HUMAN drugs causes high prices in our medical system, but asking prices like this for veterinary medicines is unforgivable.