This review is long over due! FFAB has repaired three of our car and our truck (twice) over the…read morepast five or so years and the vehicles are returned as good as new! We have hit deer, backed into poles and been involved in general traffic accidents and each time the repairs are completed on time and within budget. With one repair, Rich warned that the cost could increase once he got the vehicle pulled apart...and that was indeed the case. He walked us through the issues and gave us options. During the pandemic, with car prices increasing a lot, we changed our mind about a car that was totaled by the insurance company and had FFAB fix it. The repairs were a couple thousand dollars less than purchasing a comparable used replacement. Not "good as new" but back in good shape ( for a ten year old vehicle), safe and still running two years later! I wish I had some before and after pics! I have referred friends and family to FFAB...that says it all! Thanks, Rich!

Rich always completes great work and on time. I really value being able to trust him with my…read morevehicles.

Dent man Dan fixed 26 hail dents on my F150 yesterday and did a phenomenal job. Dents are…read morecompletely gone and the cost was VERY reasonable. He's also the nicest guy you'll ever meet. I can't say enough about how pleasant the experience was.

Dent Man Dan did an absolutely amazing job on my wife's car in removing a quarter panel dent. From…read morestart to finish the experience was awesome. Dan was flexible with our schedules and came to us. We had also had a major collision repair company look at the dent and they wanted significantly more to repair the dent than Dan and his assistant did. Dan was also quick, only taking an hour to complete the job. Honestly, if you have a dent or ding and you aren't discussing it with Dan, you are doing yourself and your pocketbook a disservice.

I just want to thank David and his team for the incredible job they did on my car, his team was…read moreincredibly compassionate, patient and respectful. They really helped me a lot in this very stressful situation David and his team did an amazing job restoring my car back to new I wouldn't have chosen any other team you guys are truly god sent and amazing at what you do! I want to express my gratitude and let anyone who is in the same situation as me know that Star gloss is the best place to go. David and his team truly value their customer and have amazing customer service and are willing to work with you no matter your situation.

Brought my 2015 evo in for a paint match varis bumper and some work on fitting the bumper with a…read moredifferent crash bar. David and the team did an amazing job. The color is spot on for a tough shade of white. The crash bar fits seamlessly without any issue. They even took the time to fit the handmade bumper and ironed out some kinks in it. Overall very happy with my choice to go here. Will be a returning customer and definitely trust their work.

At first I was suspicious of bringing my car here after a pretty big accident. I was telling almost…read moreeveryone I hoped they would send my car to Toyota's repair place off Sawmill Road. Although sometimes you can't always have what you want and you have to compromise. So I listened to the guy's insurance that was in charge of covering my vehicle and they sent me here. After reading these 5 star reviews I knew my car would be in good hands. All that suspicion started to go away. The customer service was great, they explained everything they would do to repair my vehicle and a time estimate when it would be done. The reason they are getting the five stars though is that I did not expect my car to be done by now and in very good condition after they completely fixed the damage done to my rear end of the vehicle. I expected to get a call like next week. The reason I'm ecstatic is because you might not know but I did not take a rental during the time my car was being repaired by Glassburn. I was offered it by the insurance but because I had 2 other vehicles I said no thanks. I sort of regret not getting that rental now, since I went through 2 cars that had so many issues in the three days my car was being repaired. So as you can all imagine, when I got the news my car was completed today I jumped for joy. Ben at Glassburn surely made my day by letting us know the vehicle was done earlier than expected. Plus it looked brand new and they really took care of it. They cleaned the car inside and out and my wheels were all sparkly. I highly recommend coming here if you have an collision repairs needed. They will take care of you and make sure you leave happy. Take it from me who did not expect to get her car in the best shape possible in 3 days.

Dennis and Ryan are awesome! I brought my car in for some fender damage from someone who hit it in…read morea parking lot. I didn't have to worry about anything. They dealt with the insurance company for me and even had my car back a couple of days earlier than expected. They did a fantastic job and detailed it in and out to perfection. Right after my car was all beautiful again, a valet company damaged my paint on the hood by parking it under dripping rust for 3 days. I brought it back to Glassburn Body Shop and Ryan took care of it at that very moment. What a total unexpected surprise and amazing service. Thank you!!!! I hope I don't have to go back. But if I do, I'm going back here.

My truck has been there over two months. Twice to pick up and not ready first time they wrecked it…read moreduring sometime and didn't notice had to prove to them through the cameras during intake. Second time terribly done, not matching paint and Gm no time to look hisself, even though he told me it was ready to be picked and perfect. Don't waste your time here they are not reliable now new owners. Terrible communication without your follow up and continually calling back missed timelines and overall bad work and service. Choose you insurance's preferred shop, which three c's has none.

This is a hard review to write. I called my insurance company after being in a horrible accident…read moreto see where I should have my truck towed. They never gave me a straight answer. So I had my truck towed to 3-C after hours. The next day we reached out and they let us know that my truck was totaled. My husband went by later that day to get some photos, get our plates and see what the next steps were. The gentleman my husband spoke to seemed extremely helpful letting us know things to look for that our insurance company may try to do. We thought, wow, so glad we choose such a great place to get our truck towed to. This is where everything turned. 3-C then tried to charge our insurance company close to $2,000 to release the truck to them "for surfaces rendered". We were confused because no work was done because the truck had been totaled. No services should have been done. My husband went through so many calls being the middle man between the insurance company and 3-C. Of course neither the insurance company nor 3-C would get on the phone with each other and cut out the middle man. So my husband had this additional stress. He was trying to help me, because the accident was very bad, I was lucky to have walked away. I would also like to mention the accident was not my fault, so I felt like why do we have added stress anyways. Long story short, 3-C ended up cutting the bill down, but not after causing us so much unnecessary heartache. I don't think I will every use them again. They made things harder on us. Take this review as you will. This is what happened to us. It may go different for you.

Wow! This place is a complete rip off. $140 Oil change and tire rotation?!…read more Scheduled online, for a Friday just an oil change and tire rotation on my '17 Camry. At 110K miles I've had one every 5K miles.I've paid an average of $40-$60 over its lifetime but.. never $140. There was no quote online or in person I was ever given, I was in no way expecting $140. I told them this at the counter, and they said they quoted other shops around and they're all there. Ok.. uh no. Regardless I'll never be back. No communication, drop off 8am, vehicle was ready at 4:30(not a problem necessarily, but an opportunity for sure).

been going to these guys for about 3 years now and they're fabulous! everything from the service to…read morethe front desk is a well oiled machine. I also like how they have diagnosis updates they text you a link for so you can do your own research for those of us not educated about car maintenance. The service here really is from another time - the owner Jerry is a great guy he's even picked me up from my house a few times in the past which saved me a cab ride or long bus ride. will always return!

if i could shut these people down i would, these people gave ZERO IDEA what they are doing what's…read moreso ever. it's a total scam, these people had my truck for MONTHS for a bumper, head lights and a few little odds and ends, these people cut into my main harness that runs to my headlights and TERRIBLY wires in cheap headlights that didn't last. please please beware of this company. terrible, i wouldn't trust these people with a bicycle.

If you're looking for a reliable, trustworthy body shop/mechanic, I cannot recommend this place…read moreenough!!!! They talk with you (instead of at you) in order to make sure you understand the diagnostics, options, and plan. They are very reasonably priced and quick with repairs. Another huge perk is that they are LGBTQ+ friendly, so all are welcome and will receive quality care!