I am new to the Area and between process of divorce, new phone with no calendar reminders of oil…read morechange I was very late on getting it done..as well, I made the mistake of relying on the local neighborhood drunk mechanic to give me oil change. He canceled last minute (he was drinking of course) so I was in a hurry to find a shop that was still open and able to service at 430 pm. The universe was definitely on my side this day as they had an opening and got me in right away.. This doesn't usually happen per the shop as they are booked out weeks in advance. I can certainly see why... Shop is super clean. Bathrooms super clean. Easy access. Easy to find. Close to gas station- was excellent for me as I was of course on E Staff super friendly. The fastest oil change I've ever received. I will definitely be going back!! And if you are in need of car maintenance or repairs- this shop has gained my golden yelp elite approval

Great service. My defroster quit working just as the weather changed to frigid. I dropped my car…read moreoff the night before my appointment, received a call the next day with a quote. The final price did not go over. Very reasonable, great service, polite, friendly staff. Highly recommend.

This place is great, but the star of the show is the tuner Brian…read more He's so fun to be around, is extremely knowledgeable, and just as excited as I was to get my car up to performance. He fixed some problems the old tune had and gave me way more power than I expected. I drove two hours of mixed usage with zero feedback knock and even zero knock sum. Go here to get your car tuned.

They have built 3 of my STI's! Corey and Mandi and Brad are some of the greatest people. This is…read morethe only shop I will leave my car at for long periods of time and be able to sleep at night lol. I trailer down from the Cleveland area and would do it on the drop of a time for even the simplest of things.

I've taken my 2017 Wrangler to Capwells several times. As typical with a Jeep, everything starts…read morebreaking after it gets to a certain age. They are honest, respectable and very thorough. I trust them completely and highly recommend.

From the owner: Capwell's Automotive Professionals has spent over 20 years building a solid foundation of…read moreautomotive experience and knowledge to bring Sunbury and the surrounding communities innovative solutions for maintaining the longevity of their vehicles. It is our commitment and passion to provide vehicle owners with an affordable, trustworthy direction, so our neighbors can make informed decisions regarding their vehicle's care and that path moving forward.

I have had them tow a vehicle twice…read more Reasonable pricing and good service both times. Should have got drivers name, but completely professional and good to work with. The female who answers the phone was polite and good to work with too. Thanks for doing a great job getting me home!

Very quick response on a Sunday afternoon. First, they answered the phone (!) and quickly…read moredispatched a driver my way. The driver called to confirm exactly where I was, and arrived less than 30 minutes after I called. He took care loading and unloading my car from the flat bed. The price was very fair (being Sunday I thought it would be much higher).

I have been a satisfied BNZ customer for over 6 years! The owner is very knowledgeable and…read moreexperienced. I have appreciated his advice, service and quality workmanship.

Benz Automotive is my go to guy, for all repairs on my Benz and my wife's.Outstanding work,and…read morecustomer service. If youwant experienced,knowledgable diagnosis and repair,this is your only true option. Dean is who you need at,Benz Automotive

I'm sharing this because I really don't want anyone else to go through what I did. I brought my car…read morein for a specific issue, and instead of actually checking the problem, they pushed a $200 "inspection" that had nothing to do with why I was there. They marked a bunch of things in red to make it seem urgent, but completely ignored the real reason I came in. It honestly felt like they weren't even trying to diagnose anything. The mechanics didn't look into the issue -- they just suggested replacing parts and quoted prices that were as high as (or higher than) the dealership. The whole point of coming here was to avoid those kinds of charges, but I ended up paying more anyway. And the worst part? I paid, and the issue still wasn't fixed. I left feeling frustrated, disappointed, and honestly a bit scammed. If something doesn't feel right when you're there, trust your gut and take your car somewhere else.

Be honest. Don't make up fake repairs to mislead customers. 100 percent verified by my Toyota…read moredealer that what they told me my car needed was fiction.

I recently had the water pump replaced on my vehicle at Luke's Auto Shop. Unfortunately, shortly…read moreafter the repair, I discovered that a coolant hose clamp associated with the water pump had been left improperly installed. This caused coolant to leak into the engine bay and could have led to much more serious engine damage if it hadn't been caught quickly. A mistake like this is concerning because the cooling system is a critical component, and something as basic as verifying that all hose clamps are properly secured should be part of every final inspection before a vehicle is returned to the customer. That said, I also believe it's important to recognize when a business makes a genuine effort to address a problem. Once the issue was brought to the shop's attention, the service manager handled the situation professionally. While the original workmanship issue should not have occurred, he did what he could to make the situation right by listening to my concerns, arranging for the vehicle to be checked over, and working to restore my confidence in the repair. No repair shop is immune to mistakes, but how those mistakes are handled matters. In this case, the initial repair fell short of the standard I expected, but the service manager's professionalism and willingness to stand behind the work improved what could have been a much worse experience. Overall, I hope the shop strengthens its quality-control procedures to ensure critical items like coolant hose connections are verified before vehicles leave the shop. If they do, I believe they can provide a much more consistently positive customer experience.

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.