It's actually refreshing to know that excellent service guys are still out there. We had our LG fridge stop cooling slowly over about 2 days. First noticed the freezer items weren't as solid, so kept a close eye on it. I pulled out the fridge and cleaned off the coils hoping it was an airflow issue since it still felt cold inside. But then I put a cup of water in and left overnight and it didn't freeze. So I moved as much as possible to our deep freezer. We have a small fridge we use for camping so moved the fridge stuff into there. Our LG fridge is only 4 years old. We got a hold of Phil without even knowing he's an LG repair guy. He told us over the phone he thought it might be the compressor. Helped us look up the model number and verified he had the compressor in stock and set up an appt for the next day. We were able to verify it was still under warranty, provide the proof of purchase from Home Depot and everything was covered except the service call from Phil (more than worth it). He showed up the next morning, on time, ready to work, with the part. He verified that's what it was and then got to work. The compressor is normally an expensive repair. He had to drain the refrigerant, cut out and remove the old compressor, install the new one, re solder the connections and then purge and fill with the refrigerant again. He was done in maybe two hours. Not even a few hours later I could tell it was working and getting cold again. I had put a water bottle in the freezer and it was starting to freeze slowly. So now it's the next day, everything is working great and we are ready to use the fridge again. I can't recommend Phil enough. He was knowledgeable, professional, on time and prepared, did what he said he was going to do and let you know what was going on the whole time. Did what he needed to do and everything was good to go. We will definitely be keeping his info. I'm not even kidding, even though I was disappointed that the fridge failed in 4 years, I'm glad it worked out the way it did and I'd seriously consider buying another LG when the time comes to replace it knowing that Phil is available as a service tech. read more

Phil's Refrigerator Repair - The man himself. - Appliances & Repair Near Me

We had a problem last week with our refrigerator where the water and ice dispenser on the door wouldn't shut off when the glass being filled was pulled away. I found Phil's Refrigerator Repair as a designated service provider on the manufacturer's website and then checked Yelp to see what his reviews were like. They were excellent, so I messaged him about my problem. He was super responsive and thought he knew what needed to be done to fix it. We scheduled an appointment and he brought the part he thought would need to be replaced. He was right about it, was able to fix it and now it's back to working correctly. Phil is very professional and personable. I definitely recommend him and appreciate his help. read more

After calling Phil and explaining the issue I was having with my refrigerator Phil scheduled me for the next morning,Phil showed up right on time diagnosed my problem ,repaired the problem (bad evaporator fan) and clearly explained the mechanics of my refrigerator which I really appreciated.I would recommend Phil's refrigerator repair and will call for any future issues (hopefully not for a long time) .thank you Phil read more

Phil was amazing from start to finish taking care of ordering a new part for our LG built in refrigerator and installing. He was on time, a great communicator explaining why things were happening without taking up too much of your time. He was able to diagnose the problem over the phone which saved another appointment for us all. Appointment scheduling for the new part installation was easy and the price was fair. I was referred to him by LG as he is a certified LG specialist. Thank you Phil! I'm saving your info in case we need you again. read more

I highly recommend Phil. He is very honest and professional. He did the job efficiently and showed me what was wrong with my refrigerator. The problem was quickly fixed read more

Had ice maker leak . Of on a Saturday. Contacted Phil and he was able fit me in and replace the line . Great service

Our ice maker went out due to some severed cables due to a bad fridge design. Phil was able to diagnose the problem over the phone which immediately impressed me. He got here right on time, explained what happened thoroughly and got right to work. He was professional, friendly and left the fridge like new. We we don't have fridge trouble any time soon, but if we do...we will definitely use him again. 10/10 recommend read more

Phil's Refrigerator Repair - Appliances & Repair Near Me

Rarely ever leave reviews, Phil was so honest and polite and even tried trouble shoot problems with fridge over the phone first that I felt I had to write a review. Also Gave me estimate over the phone of best and worst case scenarios before asking if I wanted him to come out. Could ask for a better experience read more

After our water and ice stopped being made on our Refrigerator, we requested a quote from Phil's Refrigerator Repair. Phil txted with me for at least 30 minutes after 8pm as he diagnosed the problem. He arrived the next day on time and was extremely thorough in fixing the problem. We would highly recommend him as a very good repairman. read more

My refrigerator suddenly stopped cooling. Phil came out right away, was kind, honest, and very thorough, and fixed my LG refrigerator by replacing the compressor. He even followed up the next day--it's so reassuring to know Technicians who provide quality work like this still exist. Highly recommend! read more

he is SO knowledgeable and knew exactly what was wro.. fixed my ice maker in no time and now it works better then before!!! thank you so much Phil!!! read more

Amazing person is Phil! Explains everything in simple terms and is upfront about everything and VERY honest. Great communication.

Asked for LG fridge repair after troubleshooting with LG techsupport and identifying cooling issue is probably compressor. Unfortunately it seems LG system is, if you're out of the 5 year window, then you will have to pay for labor which Phil quoted for 750 w/ 1 year warranty. Another was quoting 700 labor. Phil was very helpful and went above and beyond explaining how to get receipts, even going to the store we purchased the unit from if we can't find the receipt from years ago. This and a few other attention to detail items, he didn't want to get off the phone real quick but he was genuinely helpful and made great pointers to help me figure out the process to see if we can get it under warranty or not. Cheers. (Landlord is figuring out other details right now to see if we can get it repaired another way.) read more

Phil's Refrigerator Repair - freezer and fridge cooling failed - Appliances & Repair Near Me

When something you rely on every day stops working suddenly, it can wreak havoc on your mental well-being as well as your daily life. Times this by 10 when you have a family. So when our refrigerator all of a sudden stopped cooling, the first thing I did was search the Internet for causes and DIY refrigerator repair steps since I fell fairly handy with home repair issues. After a few days off trying all the internet recommended remedies, I finally accepted that I had to call a professional. Fortunately, my wife started searching Yelp got refrigerator repair techs and forwarded Phil's, based on good overwhelming positive reviews that highlighted Phil's honesty, integrity, and knowledged. So after exchanging several messages on Yelp, we finally connected on the phone. After explaining or refrigerator's issues and symptoms, he began asking detailed questions to help diagnose why our fridge had stopped cooling. He offered several suggestions over there phoned to try and resolve the problem--all for free! It was clear he was genuinely trying to help us avoid unnecessary expenses, even if it meant losing out on a service fee. Unfortunately, none of the suggestions worked, so Phil explained that a thorough inspection and diagnostic testing would be needed. He was upfront about the potential outcomes, ranging from a minor fix to a costly repair, and promised to let us know if a replacement would make more sense financially. His honesty and transparency mirrored the glowing reviews we had read, so we scheduled an appointment. Phil arrived on time and conducted a series of tests with expertise and efficiency. After diagnosing a likely freon leak in an inaccessible area, he recommended that we put the repair cost toward a new refrigerator. To our surprise, he waived the diagnostic fee because we lived near his home--a kind gesture that went above and beyond. Phil's honesty, professionalism, and depth of knowledge were refreshing. He even took the time to answer my many questions about used refrigerators, reliable brands, and trusted retailers. His advice was invaluable, and his service was outstanding. If you're looking for a repair professional who genuinely cares about helping his customers, Phil is your guy. Highly recommend!!!!! FIVE STARS!!! read more

I contacted Phil after a disappointing service call with another (highly rated) company and the experience was night and day. Phil immediately started asking me the right questions to determine the issue before ever coming to my house. He was so honest, knowledgeable, helpful and so nice. Highly recommend Phil's services! read more

I needed my water dispenser repaired on an 8 year old side by side. Phil had an estimate and parts ready to go in a day. He is honest and fair, that is all I ask when looking for repair work and he did exactlly that for me. The best! read more

My LG French door refrigerator (6 years old) showed an error code F and F1, which meant the ice maker freezer fan was failing, I called Phil based on the number of positive reviews here on yelp. He asked several questions to help diagnose the problem and we decided it was definitely the fan assembly. He was able to get the part locally and scheduled the repair the next day, Phil arrived on-time with the part and did a quick evaluation confirming his original diagnosis, He helped me empty the freezer into a couple ice chests, then removed the drawers. He finished the part install about 45 minutes later and preformed some tests to verify the part was working, Before he left, he asked if I had any questions and to expect a load of ice to dump the next day. I appreciated that Phil called the next day to ask if everything was working to my satisfaction. How many repair, sales or installation people call the next day to ask how the item is working? Not many in my experience. You can trust that Phil's is the person to repair your refrigerator if you want competent, friendly and reasonable-priced service. read more

I don't know what to say about this guy other than he blew me away with his patience and helpful attitude. Based on his YELP reviews I called him out of the blue 9:00pm on a weeknight when we noticed that the temp on our fridge had risen six degrees above its setting. As I said, above, this guy's patience is astonishing. Phil took 20 minutes asking me questions about the unit and what had happened. Then offered suggestions as to what might be going on and advised that we just monitor the temperature. Darn, he if he wasn't right on all points. (Yeah, Yeah, I hear what you're thinking, AND I DO FEEL LIKE AN IDIOT!) Keep in mind that it's not like I am a regular customer. I don't know Phil and have never used his service; but he made me feel like he was just helping out an old friend. You best better believe that when we do need refrigerator service in our home, I am calling Phil. John D. Fullerton, CA read more

Really great service from Phil. He was able to take care of our issue within a couple of hours of initiating contact. He also advised us on a simple solution to a second issue without upselling. He genuinely cares about his craft, and his integrity shines through. I will be recommending him to everyone. read more

Phil got back to me fairly quickly after I asked for his assistance. During the phone call, after asking for some details about my fridge and the "symptoms," he diagnosed a possible cause for my refrigerator issue. I took the action he recommended, he didn't need to come out, and I saved time and money! Most repairmen would have come out and charged for a service call, but Phil truly has the customers' best needs at heart. If/when I ever have another fridge issue, Phil will be my first call! read more

Phil called me back soon after I left him a voicemail telling him my situation. He asked me if I was handy and encouraged me to attempt to repair the refrigerator myself. He went out of his way to provide me with the exact part numbers I would need and took the time to explain what to do. Few other repairmen would pass up the opportunity to make easy money but he did. I was able to successfully repair our GE refrigerator myself. Thanks to Phil I saved a lot of money. read more

Phil came to fix our LG fridge today. We were very impressed with his knowledge, efficiency, and honesty. We will be recommending him to anyone who needs refrigerator repair. Thank you! read more

Phil came through again! After my prior good experience with his service on a complicated repair, I contacted Phil to repair my ice maker because the dispenser no longer responded to the button press. I mentioned I thought it was the switch, and he agreed. The switch itself is a cheap part, but difficult to access behind the panel. Most technicians just replace the panel for over $600, because it can be cracked during removal. Phil said he'd attempt the surgical fix, with the caveat that it might fail and require the full panel replacement. Well, luckily for me, it worked, saving about $400. His experience paid off. I highly recommend Phil; he really knows what he's doing. read more

Phil was amazing! He was immediately responsive and laid out all the options on a phone call even prior to the diagnostics visit. Compared to other companies, he does not try to scam you. he came in and diagnosed that my level of Freon was low and filled it up on the spot and gave me other options as well. Highly recommend! read more

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Phil lived up to his positive reviews! He was on-time, efficient, thorough and honest. He explained all my options: just putting in freon would have been a short term fix cuz there was a small leak in the fridge causing the freezer not to cool. It was worth the diagnostic fee to be able to make a smart and educated decision to invest on a new fridge instead. Thanks Phil. read more

Phil is fantastic! Not only was he able to come the next day, but my fridge was diagnosed and fixed within a couple hours as well. I also only had to pay his labor fee, and he was able to charge the rest to LG via warranty. Furthermore, Phil has reached out twice since, to ensure that the fridge was working properly. All in all, Phil made a very hectic and scary situation get resolved quickly and professionally. read more

Phil is great!!! If there is an option for more than five stars, I would definitely choose that. Phil is so kind, patient, thoughtful, and most importantly, very knowledgeable! He was able to find the problem of my fridge over the phone discussion. I have even requested him to expand his service to other appliances and he laughed... He knows exactly what he is doing and does everything perfectly & sincerely. Phil, you are the best! read more

I called Phil on a Friday morning and he was at my house repairing the refrigerator within two hrs. He explained everything to me on the phone before coming over, and then when he arrived and diagnosed the problem, he walked me through all my options. Thankfully, the repair was under LG warranty and Phil is certified to take care of that for me. He worked quickly and was very professional. He explained everything to me after the job was done, and checked in with me the next day to make sure everything was still working as it should. read more

We had a problem with our refrigerator ice chute. I had purchased the part already with the intention of doing the repair myself. To install the part, I had to remove the user interface. I was concerned that I would break the interface so I called Phil's Refrigerator Repair. Phil quoted me a price and warned me that there was a chance that the interface could be damaged. I agreed to take the chance. Phil arrived when he said he would and was able to remove the interface. He then made 2 calls to confirm that I had the correct part. He then changed out the damaged part and put everything back together. Phil was punctual and personable. It was obvious he knew what he was doing. read more

I have a five year old refrigerator that appeared "dead". Phil returned my call immediately and diagnosed the problem over the phone. The conclusion is that it would need an expensive board that would exceed the cost of a new refrigerator. Phil is prompt, knowledgeable and honest. One could not ask for more. read more

I wish more businesses would communicate like this!! Thank you for an amazing experience and top notch service - your honesty, updates and detail are hard to find these days !!! read more

Phil is great! Prompt, courteous and highly skilled. My frig (but not my freezer) quit working. Phil was at my home within an hour of our initial conversation. He diagnosed the problem as a bad evaporator fan (he had the correct replacement fan in his van). He swapped out the bad fan in less than hour and was on his way. He quoted a reasonable price during our initial conversation, correctly guessing the problem would be the fan based on my description of the problem. So there were no surprises and the amount he charged seemed reasonable. I highly recommend Phil's Refrigerator Service. read more

Showed up on time and gave us great service. He did exactly what we requested and explained everything in detail along the way. Great communication in explaining everything and how to maintain our fridge. Very knowledgable on everything. We definately will be recommending him! Thank you for your service! read more

Very thorough. Communicates well. Has the customers best interest in mind. Very responsive.

Phil came to service our refrigerator. He came to us via LG's refrigerator warranty. The communication was top notch, scheduling was accommodating and he got the job done. He even called me back the next day to make sure everything was working fine. Phil will be the first person to call for all future needs as he is a standup guy to puts pride in his work. Cheers to Phil! read more

Phil is super ethical and honest. Great guy to work with and even helped me diagnose my issue over the phone offering me the opportunity to fix it myself since I'm a bit of a DIY'er myself. When he came to fix the issue, he noticed something in addition that made him feel that the fridge wouldn't last and gave me my options but recommended instead of paying him to fix this one to look into spending that money getting a new one. Couldn't recommend him more highly. Thank you again, Phil! read more

Phil was quick to respond and came the next day. Diagnosed problem accurately and fixed right away.

Looking at all the reviews, we were impressed and decided to wait for his availability even though a number of other repair companies had offered immediate servicing. We highly recommend Phil for his communications and skillful, thorough handling of our refrigerator problem. He explained and made sure we saw what was causing our problem. He thoroughly cleaned the machinery and unclogged the tubing that was no longer functioning well. He also checked several times that the drain was working properly and made sure to properly balance our refrigerator which had never been done before. Our refrigerator is now chilling better and the door closes well. We only regret that Phil specializes in refrigerators only. read more

Phil helped replace the fan motor and defrost component in the freezer portion of our LG fridge. He was very responsive when I first reached out to him and made sure he had all the info he needed before making a recommendation. He also made sure that I understand the pros/cons of fixing the fridge vs buying a new one. During the repair, he explained everything he was doing to try and make sure I understood as much as possible about the process. Overall it was a very positive experience and I would definitely recommend him and use him again! read more

Phil came and serviced my fridge this week with a day notice. My freezer door was not shutting properly and things were starting to melt. He is extremely knowledgeable and tried to help me troubleshoot over the phone for free. Unfortunately, we were unable to correct the door issue and assumed I was going to need a new gasket. Phil came out and was able to correct the issue in a matter of minutes without requiring me to replace anything. Phil is as honest as they come and I would highly recommend anyone who needs their fridge repaired to give Phil a call. read more